Biblioteca Digital

745 resultados para Customer reviews

Mini-Reviews in Medicinal Chemistry

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The importance of physical, social and contextual elements of the social-servicescape on customer affect and repurchase intentions

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LMCX - Understanding interactions by including the customer in the leader-member exchange

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Customer value and the resource-based view

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The impact of social density, purchase occasion and displayed emotions of others on customer affect and behavioural intentions

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Investigating the role of customer affect on attitudinal loyalty in Hedonic services

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Customer to customer emotional contagion: Group vs private purchase occasions

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Re-conceptualizing service recovery: Matching organizational responses to customer orientations

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Can study selection, variable management and time period influence observed effect sizes in systematic reviews of hyaluronan/hylan products?

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Rebranded Hotel Properties: The role of service climate and employee identity in predicting customer satisfaction

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Customer information systems for deregulated ASEAN countries

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The antecedents and consequences of customer emotions in the consumption of collective mass hedonic services: A conceptual model

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Shifts in service quality attributes over the customer-provider relationship

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Customer to customer emotional contagion and counter-contagion in a social service setting

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Viscosupplementation in knee OA: Disparities in systematic reviews

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