Customer to customer emotional contagion and counter-contagion in a social service setting

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Autoria(s): McColl-Kennedy, J. R.; Tombs, A. G.

Contribuinte(s)	Roland T. Rust
Data(s)	01/01/2005
Identificador	http://espace.library.uq.edu.au/view/UQ:102803
Publicador	W.P. Carey School of Business, Arizona State University
Palavras-Chave	#EX #350204 Marketing and Market Research #720401 Marketing
Tipo	Conference Paper