The importance of physical, social and contextual elements of the social-servicescape on customer affect and repurchase intentions


Autoria(s): Tombs, A. G.; McColl-Kennedy, J. R.
Contribuinte(s)

Jim Wiley

Peter Thirkell

Data(s)

01/01/2004

Identificador

http://espace.library.uq.edu.au/view/UQ:100172/tombs_2004_The_importance_of_the_physica.pdf.pdf

http://espace.library.uq.edu.au/view/UQ:100172

Idioma(s)

eng

Publicador

ANZMAC

Palavras-Chave #E1 #350204 Marketing and Market Research #720401 Marketing
Tipo

Conference Paper