Shifts in service quality attributes over the customer-provider relationship

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Autoria(s): Dagger, Tracey S.; Sweeney, Jillian C.

Contribuinte(s)	Sharon Purchase
Data(s)	01/01/2005
Identificador	http://espace.library.uq.edu.au/view/UQ:102745
Publicador	University of Western Australia
Palavras-Chave	#E1 #720401 Marketing #350204 Marketing and Market Research
Tipo	Conference Paper