The antecedents and consequences of customer emotions in the consumption of collective mass hedonic services: A conceptual model

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Autoria(s): Ng, Sandy; Dagger, Tracey; Bennett, Rebekah

Contribuinte(s)	Sharon Purchase
Data(s)	01/01/2005
Identificador	http://espace.library.uq.edu.au/view/UQ:102744
Publicador	University of Western Australia
Palavras-Chave	#E1 #720401 Marketing #350204 Marketing and Market Research
Tipo	Conference Paper