Value Creation of Professional Services

The aim of this qualitative thesis is to research, how professional services create value, and what are the key factors affecting on this process. A model describing value creation process in professional services will be explained, based on the existing literature and three in depth discussions with professional service representatives. Professional services are such services that are tend to base on problem solving and require high skills and knowledge of a professional. These services often have a consultative or an advisory nature, and they often involve both client and a company in service process. As the service is often delivered in somewhat collaboration so is the value created. The results of this thesis revealed that value is created in collaboration or co-operation in professional services. Therefore, value co-creation, as a concept, is exact to describe the value creation process in professional services. This thesis also revealed that value is co- created in continuous communication between a client and a company and no value or only a little value can be created if there is no effective communication during the professional service process.

Factors of innovation creation within functional heterogeneous project teams Case study: ABB Group

The research topic of the work is: “Factors of innovation creation within functionally heterogeneous project teams”. The research question is “What are the factors of innovation creation within functionally heterogeneous project teams?” The subject of this research is to explore the teams of projects, aimed at creating innovations, and understand how innovation is generated through project team work within them in term of factors. In line with the purposes of this study, firstly, it was analyzed what factors of such teams’ work are affecting creating innovation positively and negatively on the base of chosen literature and a preliminary conceptional framework was formulated, and secondly, the research of the work of project teams in one of the divisions of ABB company has been done and other factors and interdependencies between them have been added to the conceptional framework. This final conceptional framework constitutes the essense of the work findings and can be used as a tool to analyze the innovation creation process in functionally heterogeneous project teams

Governance of open content creation:a conceptualization and analysis of control and guiding mechanisms in the open content domain

The open content creation process has proven itself to be a powerful and influential way of developing text-based content, as demonstrated by the success of Wikipedia and related sites. Distributed individuals independently edit, revise, or refine content, thereby creating knowledge artifacts of considerable breadth and quality. Our study explores the mechanisms that control and guide the content creation process and develops an understanding of open content governance. The repertory grid method is employed to systematically capture the experiences of individuals involved in the open content creation process and to determine the relative importance of the diverse control and guiding mechanisms. Our findings illustrate the important control and guiding mechanisms and highlight the multifaceted nature of open content governance. A range of governance mechanisms is discussed with regard to the varied levels of formality, the different loci of authority, and the diverse interaction environments involved. Limitations and opportunities for future research are provided.

Towards understanding IT value co-creation in crowdsourcing:the multiple stakeholders' perspective research-in-progress paper

Contemporary business environment involves IT being invested and shared by multiple stakeholders in collaborative, platform-based, and relational arrangements where the objective is to co-create value. Traditional IT enabled business value therefore has been extended towards IT value co-creation that involves multiple stakeholders. In this paper, we present a conceptual development of IT-based value co-creation in the context of online crowdsourcing. Based on the existing literature, we have distinguished multiple crowdsourcing types (models) by analyzing attributes of crowd, the roles of the client, the platform and the crowd that act as key stakeholders in the value co-creation process, and describe the major interactions between the main stakeholders. Our conceptual development is suggesting different combinations of value co-creation layers to be evident in different crowdsourcing models.

Developing a methodology for co-creation using extended reality technologies.

Amid the remarkable growth of innovative technologies, particularly immersive technologies like Extended Reality (XR) (comprising of Virtual Reality (VR), Augmented Reality (AR) & Mixed Reality (MR)), a transformation is unfolding in the way we collaborate and interact. The current research takes the initiative to explore XR’s potential for co-creation activities and proposes XR as a future co-creation platform. It strives to develop a XR-based co-creation system, actively engage stakeholders in the co-creation process, with the goal of enhancing their creative businesses. The research leverages XR tools to investigate how they can enhance digital co-creation methods and determine if the system facilitates efficient and effective value creation during XR-based co-creation sessions. In specific terms, the research probes into whether the XR-based co-creation method and environment enhances the quality and novelty of ideas, reduce communication challenges by providing better understanding of the product, problem or process and optimize the process in terms of reduction in time and costs. The research introduces a multi-user, multi-sensory collaborative and interactive XR platform that adapts to various use-case scenarios. This thesis also presents the user testing performed to collect both qualitative and quantitative data, which serves to substantiate the hypothesis. What sets this XR system apart is its incorporation of fully functional prototypes into a mixed reality environment, providing users with a unique dimension within an immersive digital landscape. The outcomes derived from the experimental studies demonstrate that XR-based co-creation surpasses conventional desktop co-creation methods and remarkably, the results are even comparable to a full mock-up test. In conclusion, the research underscores that the utilization of XR as a tool for co-creation generates substantial value. It serves as a method that enhances the process, an environment that fosters interaction and collaboration, and a platform that equips stakeholders with the means to engage effectively.

Linguagem corporal de expressão da criatividade e seu (des)envolvimento na educação fisica

Universidade Estadual de Campinas. Faculdade de Educação Física

Conversas de palco: relatório de estágio

Relatório de Estágio submetido à Escola Superior de Teatro e Cinema para cumprimento dos requisitos necessários à obtenção do grau de Mestre em Teatro - especialização em Design de Cena.

Como polir uma montanha: trabalho de projeto

Esta reflexão visa contextualizar o processo criativo da componente prática do Trabalho de Projecto – Objecto conferente do grau de Mestre em Teatro, especialização em Artes Performativas – Interpretação, e que consiste no solo Como polir uma montanha que teve lugar no Lavadouro Público de Carnide com Acolhimento do Teatro do Silêncio em Maio de 2014. O objectivo foi criar um espectáculo com base em acções de limpeza, utilizando os gestos quotidianos como elemento catalisador do processo criativo. Procurei, desta forma, espelhar algumas rotinas do dia-a-dia no campo abstracto das artes performativas, desconstruindo o espaço privado e servindo-me do corpo como ferramenta primordial na comunicação destas acções através do movimento. A premissa para este solo partiu da limpeza enquanto acção passível de gerar transformação no espaço e no tempo, e também no corpo e na mente. Inicialmente pensei que a limpeza era fundamental para a organização destes elementos, contudo o resultado levou-me a compreender que limpeza e organização podem ter pressupostos muito distintos. Fundamentei a minha pesquisa observando acções quotidianas de limpeza em contextos diversificados como a vivência rural, a vivência urbana e ao nível da memória – a minha e a de outros indivíduos – de como processamos determinados comportamentos observados desde a infância. Durante o processo de criação de Como polir uma montanha, surgiram diversas inquietações que me levaram a reflectir também sobre a problemática de ser criadora e intérprete a solo, e de como esta questão é transversal à noção de si mesmo perante o outro. Esta noção leva-me a questionar o limiar que separa, mas também une, o palco e a plateia. Por isso integrei o público na acção cénica, através de elementos que propunham uma observação participativa do espectáculo.

Crowdsourcing innovation: a strategy to leverage enterprise innovation

Innovation is recognized by academics and practitioners as an essential competitive enabler for any company to survive, to remain competitive and to grow. Investments in tasks of R&D have not always brought the expected results. But that doesn't mean that the outcomes would not be useful to other companies of the same business area or even from another area. Thus, there is much knowledge already available in the market that can be helpful to some and profitable to others. So, the ideas and expertise can be found outside a company's boundaries and also exported from within. Information, knowledge, experience, wisdom is already available in the millions of the human beings of this planet, the challenge is to use them through a network to produce new ideas and tips that can be useful to a company with less costs. This was the reason for the emergence of the area of crowdsourcing innovation. Crowdsourcing innovation is a way of using the Web 2.0 tools to generate new ideas through the heterogeneous knowledge available in the global network of individuals highly qualified and with easy access to information and technology. So, a crowdsourcing innovation broker is an organization that mediates the communication and relationship between the seekers - companies that aspire to solve some problem or to take advantage of any business opportunity - with a crowd that is prone to give ideas based on their knowledge, experience and wisdom. This paper makes a literature review on models of open innovation, crowdsourcing innovation, and technology and knowledge intermediaries, and discusses this new phenomenon as a way to leverage the innovation capacity of enterprises. Finally, the paper outlines a research design agendafor explaining crowdsourcing innovation brokering phenomenon, exploiting its players, main functions, value creation process, and knowledge creation in order to define a knowledge metamodel of such intermediaries.

Um Arquivo

Um Arquivo tem como ponto de partida a experiência de um processo de criação teatral – Projeto de Criação Teatral com a Comunidade “Na Fábrica”. Ao longo dos diferentes períodos do trabalho, diversos materiais, conteúdos e documentos de diferentes naturezas emergem - uma espécie de arquivo em trânsito, em permanente transformação. Que formas de organizar e dar a ver a memória de um processo de criação teatral? Pretendeu-se refletir, analisar e experimentar formas de preservar e partilhar este percurso de criação. Foi elaborado Um Arquivo online (http://www.nafabrica.pt/) que coloca à disposição do visitante uma coleção de documentos composta por uma extensa quantidade de registos digitais que inclui vídeo, áudio, imagem e texto. Através de um exercício de seleção e reescrita criouse, também, a oportunidade de ampliar a compreensão dos processos criativos, e de nós mesmos enquanto sujeitos de uma prática e discurso artísticos.

Eficácia publicitária, um eterno desafio: o estudo de caso Mebocaína

Relatório de estágio de mestrado em Ciências da Comunicação (área de especialização em Publicidade e Relações Públicas)

O contributo da narrativa digital para o desenvolvimento da fala num caso de Rubinstein-Taybi: estudo de caso

Dissertação de mestrado em Ciências da Educação (área de especialização em Tecnologia Educativa)

El anillo del Nibelungo : identificación mitológico-religiosa y filosófica a través de sus personajes

Estudio que intenta exponer la "verdad" del pensamiento filosófico de Richard Wagner y su visión del mundo a través de los personajes creados por él en su tetralogía titulada "El anillo del Nibelungo". Para ello se analizan los orígenes mitológico-religiosos de los personajes y las influencias filosóficas recibidas por Wagner durante su proceso de creación de parte de Ludwig Feuerbach y Arthur Schopenhauer, además de Friedrich Nietzsche.

Evolución del índice espacial para la extensión JASPA sobre H2

El presente documento describe los trabajos realizados en el ámbito del Proyecto Fin de Carrera de la titulación de Ingeniería Informática de la Universitat Oberta de Catalunya para la creación de un nuevo índice espacial para la extensión JASPA sobre H2. En él se detallan el análisis y desarrollo realizados así como la documentación generada durante su proceso de creación.

Usabilitat en les webs elàstiques formatives

Aquest projecte estudia i porta a terme una metodologia d'usabilitat aplicada a un tipus de pàgines web elàstiques formatives. L'objectiu d'aquesta metodologia és aconseguir que les futures aplicacions implementades en aquesta mena de pàgines integrin en el seu procés de creació l'experiència d'usuari com a punt destacat.