Envelhecimento activo e autonomia : um desafio às Instituições particulares de Solidariedade Social com resposta social em centro de dia : um estudo de caso

Diante das incertezas que perpassam o crescente envelhecimento das populações ressalta o papel das Instituições de Solidariedade Social e das respostas sociais na protecção às pessoas idosas e no apoio às famílias, para conquista do bem-estar individual e colectivo. Com este estudo pretendeu-se determinar de que forma os serviços disponibilizados pela resposta social em Centro de Dia promovem a autonomia e o envelhecimento activo dos clientes. A autonomia está presente em todo o curso de vida da infância até a velhice numa dialéctica entre a condição de dependência e independência. Mas principalmente pela necessidade da autodeterminação que converge com a afirmação dos Direitos Humanos, subsidiário de um envelhecimento activo e digno. Deste modo a investigação decorreu sob o referencial teórico do envelhecimento activo da autonomia e das respostas sociais. Como metodologia de análise foi utilizada uma abordagem que aliou o qualitativo e quantitativo (plural mix). A investigação decorreu na resposta social em Centro de Dia da Associação dos Idosos e Deficientes do Penedo (AIDP). Para a recolha de dados optámos por instrumentos de inquirição directa aos técnicos responsáveis e aos clientes. No caso dos primeiros foram aplicadas duas entrevistas semi-directivas e no segundo um questionário semi-estruturado individual. Os resultados elucidam o papel que a resposta social em Centro de Dia assume na promoção da autonomia, nomeadamente, na representação de oportunidades para o envelhecimento activo dos clientes e a percepção destes acerca dos resultados no seu quotidiano.

A QUALIDADE EM ORGANIZAÇÕES DE SERVIÇOS NA ÁREA SOCIAL – EXPERIÊNCIAS E REFLEXÕES

As experiências apresentadas constituem exemplos de aplicação de metodologias da qualidade a sectores de actividade com pouco histórico. Em termos mais particulares, estas experiências podem ajudar a encontrar formas similares de aplicação em sectores com poucos recursos, como são os museus, nomeadamente através da formação conjunta e da implementação colaborativa.

A concepção do papel profissional do assistente social

Esta investigação teve como finalidade estudar a concepção que Professores, Alunos e Assistentes Sociais têm do papel do profissional Assistente Social. Os sujeitos pesquisados foram 14 professores, Assistentes Sociais, 56 alunos do VII nível do curso de Serviço Social da Pontíficia Universidade Católica do Rio Grande do Sul e 39 Assistentes Sociais formados pelo referido curso no período de 1972 a 1978. Os dados foram coletados através de dois instrumentos: o primeiro baseado na metodologia Q de Stenphenson, composto por setenta afirmações sobre o papel do Assistente Social e o segundo por um questionário para a identificação dos sujeitos. Para análise dos dados foram utilizaram-se os procedimentos preconizados pelo metodologia Q. Descreveu-se, primeiramente, a concepção que cada um dos grupos tinha do papel profissional do Assistente Social, em suas dimensões prescritivas e, em seguida, procedeu-se a comparação dos grupos entre si. Os resultados demonstram uma heterogeneidade entre as concepções dos três grupos, comparados entre si, e entre os sujeitos de cada um dos grupos. Quanto à semelhança de concepção do papel profissional do Assistente Social verificou-se maior proximidade entre Alunos e Assistentes Sociais, seguidos por Professores e Alunos e, em último lugar, Professores e Assistentes Sociais. São feitas sugestões para estudos posteriores e para a atuação no curso de Serviço Social.

A experiência social dos operários no contexto de trabalho industrial : um estudo de caso

A dissertação apresentada enfoca as relações entre subjetividade e trabalho com o objetivo de analisar a experiência social dos operários no contexto industrial, considerando principalmente as experiências de gestão participativa. É a partir da ótica do sujeito trabalhador que se pretende decifrar o trabalho no cotidiano fabril, realizando as articulações entre a realidade macroscópica e a realidade particular de uma indústria do setor metal-mecânico no município de Caxias do Sul, Rio Grande do Sul. Assim, este trabalho analisa, à luz da teoria social crítica, as transformações no capitalismo decorrentes de sua crise contemporânea e os impactos sobre o mundo do trabalho, sobretudo a partir do processo de reestruturação produtiva com suas inovações tecnológicas e sócioorganizacionais. A abordagem qualitativa privilegiou, enquanto procedimento metodológico, o estudo de caso. Esta pesquisa, ao cruzar campos teóricos interdisciplinares nas áreas de conhecimento da Administração, Sociologia do Trabalho, Psicologia Social e Serviço Social, abordando como principais categorias teóricas: trabalho, processo de trabalho, subjetividade, experiência social e participação, pretende ampliar as perspectivas de análise sobre o tema em questão.

A responsabilidade social como resposta do sistemas ao ambiente institucional brasileiro pós-década de 1990: O caso do Sesc

Analysis of the influences exerted by the Brazilian institutional scenario on SESC ¿ The Social Service of Commerce, focusing state-market-society relations in the 1990 decade, states the core issue of the present dissertation. It also aims to discuss the suitability of adopting corporate social responsibility oriented actions in accordance with these changes. In the first place SESC's institutional setting, and questions addressed to it, as well as pressures to which the organization has been submitted since the mid 1980's are presented to the reader. Following, elements of particular significance closely related to SESC's present institutional framework are described: the country's political redemocratization, social and organizational networks, state reform, and the like.

Recursos humanos na administração publica municipal : modelo gerencial na area do bem-estar social em São Paulo

O trabalho aborda a problemática de Recursos Humanos na Administração publica Municipal, especificamente na área do Bem-Estar Social em São Paulo. Através de pesquisa bibliográfica e de campo, a autora busca tratar o modelo gerencial predominante no período de 1977 a 1982, considerado marco na descentralização dos serviços da Coordenadoria do Bem-Estar Social através da criação das SURS-Supervisôes Regionais de Serviço Social.

O compromisso político do serviço prestado pela Fundação Bradesco na cidade de João Pessoa

In this work we have analyzed the political commitment of the social assistance sponsored by the Bradesco Foundation in João Pessoa. This Foundation is a private institution of public interest that provides social assistance to low income populations all over Brazil. This kind of work is one of the oldest management initiatives in what is actually referred to as managers` social responsibility. This thesis assumes that managers who are in fact socially responsible should guide their actions by the principles of social democracy, so that everyone can enjoy citizens` social freedom, and guarantee their rights as well as the political awareness of social actors. Analysis of documents and a qualitative approach have been applied to the pedagogical Project of the Foundation, as well as phenomenology to study the social profile of their students. The analysis of the pedagogical project as well as the students` standpoint towards life reveals that the Bradesco Foundation is indeed committed to the social efficacy of its students. The educational proposal of the organization includes those elements that are required for teenagers` education envisaging participative citizenship. The teenagers` speech reveals that they have developed the project identity, being therefore able to take part in the process of political transformation of our time. The results indicate that the Bradesco Foundation not only guarantees some of the basic social rights for the healthy development of those who attend their courses, but also sponsors a high level education providing both a technical and a political formation

O trabalho profissional dos(as) assistentes sociais no INSS pós as contra-reformas da Previdência Social

The present research study the work professional of the Social worker in the National Institute of Social Security of Rio Grande do Norte s State, especially about the working terms, the demands and working process of Social worker in consequence of the limits established with disorganization of his institutional space derived of the Counter-Reforms of the State and of Social Security. In decade of 1990 there was in Brazil adhesion to the neoliberal politics what configured a new organization of work and a new performance of the State. Inside this context, it was accomplished the Counter-Reforms with emphasis in the privatizations, reform of the Social Security and of the device of the Brazilian State, among other actions. Particularly, in Social Service reforms brought profound consequences for the Social workers of INSS, among it: reduction of professionals and in his institutional space. This study situates the Social Worker of Social Security in front of the contemporary modifications in the world of work as well as in front of the consequences come upon of the Counter-Reforms implemented and executed by the neoliberal governments in the country of way the of frame and to enter to the globalized world and the new order of the capital. From the qualitative research based in the critical and dialectic theoreticianmethodological perspective that study the phenomena from your relations, mediations and contradictions, was possible unveil the limits and the possibilities of the professional work of the Social worker in INSS placed the Counter-Reforms of Social Security. Synthetically, the results of this investigation indicate that, there is an worsening in the inconsistency of the work with relation to social worker's functional situation and his working terms in the institution

O cotidiano do(a) Assistente Social frente as demandas apresentadas pela paciente portadora do câncer de mama em tratamento no Hospital Doutor Luiz Antônio em Natal/RN

This work deals with an analysis related to the social worker s practice in the oncology area. It aims to identify demands, work conditions as well as current challenges related to this profession. It considers the specificities of breast cancer and relates it to political decisions in the health sector considering the concept of contemporary capitalism. The study analyzes professional action and the demands presented by breast cancer patients who are currently in treatment in Hospital Dr. Luiz Antônio em Natal-Rio Grande do Norte-Brazil. The methodological procedures considered of documental analysis, semi-structured interviews (with two social workers that work with fifteen breast cancer patients) as well as participant observation; which was done counting with my own professional practice in the oncology area. Thus, the research also discusses the breast cancer issue in the life of the users considering their social-economical, cultural and political determinants. Factors such as age in which the diagnosis was known, the relation user/social workers, number of children, rights of the oncology patient, place where he/she lives, education, civil status, (re)insertion of the professional in the work field, perception of self-esteem and bio-psycho-social representation of breast cancer in the lives of these women, all of which were dealt with in this research

A juventude de Mãe Luíza e o seu lugar social no cenário urbano

It discusses the social place occupied by the youth of outlying areas in the urban social imaginary. Having the stigma issue as an axle, it presents the essential categories to its understanding, such as (in)visibility, violence and exclusion, pointing out this quarrel in a social- anthropologychal approach. The research was carried through with teenagers of the age band from 15 to 24 years old, living in Mãe Luiza neighborhood, a popular quarter of Natal s east zone, that has close to 16.000 inhabitants. Quantitative methods had been used, through questionnaires application to 364 teenagers; and qualitative methods through the accomplishment of 5 focal groups with the adolescents. The results point a strong youth concern regarding the quarter daily violence; and the weaved image in the urban social imaginary of the neighborhood As dangerous", "violent". It is also possible to perceive the social groups diversity, in general, related with churches and cultural activities, which are important catalysers of the envolvement process of the youth with the quarter

Adolescência e violência: um estudo da medida socioeducativa de prestação de serviço a comunidade no município do Natal

This Project was built to reflect about juvenile violence and the socio-educational´s range of community services provision. It is known that the juvenile violence is a phenomenon inserted on the capitalism system, backed on neo liberal project. Though, it is essential a historical analysis, showing the economical, political, social and cultural mechanisms which determine the juvenile violence personality. On this way, it is seek understand the elements that leads on work world changes, on the State and public politics sphere, that deepens social dissimilarities. On this propose, it is known that there is a relation among the violence, while one of many manifestations of social question on society and the macroestructuals´determinant that lead the teenager to a social rick situation. This research focused on a inquiry quail-quantitative, using the theoric-metodological procedures of observation, interview and documental quest techniques. The universe had been defined by the intentional sample of 22 interviewed on total, during August and October 2008, covering adolescents and their relatives, technical and the coordinator, which subsidized the Socio educational program of community services provision from Natal analysis of limits and their range. The results of this investigation indicate the necessity of development, with the teenagers authors of infringement acts, a care system that is grounded on a professional formation, respect on human rights and citizenship conquest, regarding that children and teenagers are designed as people on development, that have theirs rights and integral protection, being the State, society and family responsibility assure the integral development of them

Programa de Erradicação do Trabalho Infantil (PETI) em Natal: uma avaliação na perspectiva da Assistência Social

This research deals with children and teenagers who are in childish work situation like juridical and institutional conquests connected with public politics in order to effects rights and social support about childish work eradication program (PETI) in terms of evaluation context under social work. The analysis of this research records the PETI implantation process at social nucleus in Cidade Nova (Natal/RN) to absorb children and teenagers who come from lixão . It does this based on the two thousands (2005) and presents the program importance linking users and their families such as the investigation of PETI actions, intending to give a contribution in the childish work combat and how they have been developed social-education protection for children and teenagers (seven to fifteens). About quality and quantity it was make a survey of social-economical characterization of the people benefits (to families) through interviews with users. This study (make us) sure brings new subventions which can cooperate to the childish work eradication by others public politics articulations

A Central Única dos Trabalhadores (CUT) no embate das contrarreformas da previdência social: contraposição ou consenso?

The provident rights were results of intense fights in between the capital and work, claiming the interventions of the state for the creation of an ample social protection system. In Brazil the law, Providence Social mark, dated 1923, from then on, the advances and extensions were many, of this diverse categories of politics. Mean while, in the 1990 s, the Brazilian government adopted the examples of other developed countries, the new pattern that hinted the realization of substantial changes on the states purpose, the reached rights and the proper organization of working classes. For the Social Providence, the principal loses turned out in 1998 and 2003; respectively in FHC governments and Lula, with the realization of two counter reforms that restricted the provident rights and motivated the privatization of public providence. In the scenery, the CUT, one of the representative organizations from working classes, founded in 1983, that has always itself with changed direction, from fighting to negotiating. This inflection determined the proposition of the center before the offers of the counter reforms, of Social Providence. The present work has the objective to analyze the social politic content of the fights from Brazilian union movement in the period of the conquests and disassembled rights and, to analyze the proposition, acting and offers from CUT in the counter reform period from Providence in the Government FHC and Lula. To perform this study beyond the essential bibliographical revision to found and deepen the subject, we use, the documental search through the internet pages, resolutions, informations and others publications from CUT. Using CUT in the governments worked in an elegant way, the FHC government against-reforms, showed itself through diverse actions, even though they didn t have homogeneous inside, contrary the neoliberalists politicians from this government, also the offers and precaution changers. While during the reign of Lula it shoved itself priority negociative and propositive

O financiamento da política de assistência social no contexto do SUAS: tendências e particularidades do município do Natal-RN

This dissertation analyzes the configuration of the financing of Social assistance in the municipality of Natal-RN in the context of their particular expressions of the problematizando municipal budget against neoliberal adjustment macroeconomic policy. The current trends of "disclaimer" and "desfinanciamento" of social protection by the State, in the context of contemporary capitalism, bring strong implications for Social Security, especially through the redirection of public resources to the international capital, which highlights the overlapping economic interests on social needs. Whereas the changes and innovations occurring in connection with the financing of Social assistance policy, the goal of this documentary research is to identify the characteristics and trends of funding this policy in Natal-RN, from the secondary data analysis from the City of Natal, the Ministry of Social development and hunger and Portal of transparency. In the light of the theoretical, research now presented, shows trends of investment in Social assistance in the municipality of Natal-RN, in the period 2005 to 2009, which are: the tiny role membership (08) Social assistance in the municipal budget; the dispersion and fragmentation of the resources of Social assistance in other organs and/or secretariats of municipal administration; the participation of just 47.5% in expenditure from own organ Manager; the low percentage of implementation of resources foreseen in the Annual Budget Laws; the low allocation of resources in Municipal Social Assistance Fund (FUMAS), which contradicts the national policy for Social Assistance-PNAS/2004; and the predominance of government transfers in the composition of the resources of Social assistance in the municipality. The results of this research suggest that the process of financing of Social assistance in Natal is distant from the principles and guidelines pointed by PNAS/2004. In addition to the effort to understand the complexity of the financing of Social assistance in Natal, this work seeks to contribute to a political analysis in the direction of strengthening social control and the struggle for the expansion of investment in social spending

A gestão do Sistema Único de Assistência Social em Currais Novos (RN)

The present paper analyses the social assistance management in small cities, starting from the reality of Currais Novos City. Its main objective is to analyse the management of this politic in the context of the Nacional Sistem of Social Assistance (SUAS) through the management instruments materialized in the city: Social Assistance Plan, Budget, Management Report, Information Management, Monitorizing and Evaluation. It reveals a discrepancy between the instruments purpose and their concretude, and it identifies the main challenges in order to make them real, revealing the contradictions of such politic, through which the advances relate with the retrocesses. It remarks, in this context, the debate about Public Management and some aspects of the trajetory of the Social Assistance management in the brazilian context and the configurations of (SUAS) and of the politics in Currais Novos city. Such path allows us to identify the feebleness in the city ways to adopt the (SUAS) criteria, which is much more effective in burocratic aspects than in the change of the Social Assistance conception and in the effective incorporation of the (SUAS) principles and guidelines. Thus, problems are identified in what concerns to the important aspects for its effectivation, with the human resources, financing and social control mechanisms. It makes possible to reafirm the importance of the analysed management instruments for the effectivation of one participative and democratic management, as well as the urgency of its materialization as one of the important ellements for this politic to happen as a right and to make a stop to the unconformities between the (SUAS) determinations and its materialization