A satisfação e a intenção de continuidade de uso em servços de e-learning:validação empírica de um modelo aplicado no serviço público

The present study aims to investigate the constructs of Technological Readiness Index (TRI) and the Expectancy Disconfirmation Theory (EDT) as determinants of satisfaction and continuance intention use in e-learning services. Is proposed a theoretical model that seeks to measure the phenomenon suited to the needs of public organizations that offer distance learning course with the use of virtual platforms for employees. The research was conducted from a quantitative analytical approach, via online survey in a sample of 343 employees of 2 public organizations in RN who have had e-learning experience. The strategy of data analysis used multivariate analysis techniques, including structural equation modeling (SEM), operationalized by AMOS© software. The results showed that quality, quality disconfirmation, value and value disconfirmation positively impact on satisfaction, as well as disconfirmation usability, innovativeness and optimism. Likewise, satisfaction proved to be decisive for the purpose of continuance intention use. In addition, technological readiness and performance are strongly related. Based on the structural model found by the study, public organizations can implement e-learning services for employees focusing on improving learning and improving skills practiced in the organizational environment

Academic review: a study of textual production of new students in the distance education

This article focuses on the difficulties encountered in text production students of the first phase of an undergraduate distance learning course at the Federal University of Santa Catarina with regard to working with the gender discourse academic review. The research question that drives this study is: In terms of social experiences with written language system, which factors are inferreds in the analysis of problems of adaptation to the visualized gender in textual production reviews in the academic sphere in the course of Portuguese Language distance? The study developed is anchored in theories of literacy based on Street (1984; 2003; 2009), Hamilton (2000), Barton and Hamilton (2004), among other authors who discuss the new studies of literacy through ethnographic perspectives; as well as the theories of genres of Bakhtin and his Circle (2003 [1952/53]). The results show problems (not) appropriate to the genre, both in terms of compositional configuration as in relation to the thematic content and style and signal distinctions between school and family literacy practices and academic literacy practices, demanding methodological resignifications in addressing gender in the academic sphere. The study contributes to the Applied Linguistics area paying attention to the need to undertake a teaching preparation (Halte, 2008) that includes the experiences of students and their weaknesses, so as to focus on them.

Research Monograph: Building Online Participatory Systems: Towards the Community Based Interactive Environmental Decision Support Systems

The importance of broadening community participation in environmental decision-making is widely recognized and lack of participation in this process appears to be a perennial problem. In this context, there have been calls from some academics for the more extensive use of geographic information systems (GIS) and distance learning technologies, accessible via the Internet, as a possible means to inform and empower communities. However, a number of problems exist. For instance, at present the scope for online interaction between policy-makers and citizens is currently limited. Contemporary web-based environmental information systems suffer from this lack of interactivity on the one hand and on the other hand from the apparent complexity for the lay user. This paper explores the issue of online community participation at the local level and attempts to construct a framework for a new (and potentially more effective) model of online participatory decision-making. The key components, system architecture and stages of such a model are introduced. This model, referred to as a ‘Community Based Interactive Environmental Decision Support System’, incorporates advanced information technologies, distance learning and community involvement tools which will be applied and evaluated in the field through a pilot project in Tokyo in the summer of 2002.

Planning online : a community-based interactive decision-making model

The first use of computing technologies and the development of land use models in order to support decision-making processes in urban planning date back to as early as mid 20th century. The main thrust of computing applications in urban planning is their contribution to sound decision-making and planning practices. During the last couple of decades many new computing tools and technologies, including geospatial technologies, are designed to enhance planners' capability in dealing with complex urban environments and planning for prosperous and healthy communities. This chapter, therefore, examines the role of information technologies, particularly internet-based geographic information systems, as decision support systems to aid public participatory planning. The chapter discusses challenges and opportunities for the use of internet-based mapping application and tools in collaborative decision-making, and introduces a prototype internet-based geographic information system that is developed to integrate public-oriented interactive decision mechanisms into urban planning practice. This system, referred as the 'Community-based Internet GIS' model, incorporates advanced information technologies, distance learning, sustainable urban development principles and community involvement techniques in decision-making processes, and piloted in Shibuya, Tokyo, Japan.

The impact of computers on physical and psychological health: Strategies for staying in the "zone".

At a time when distance learning and flexible delivery of university courses are increasing, spending long hours on computers, working from home or in the laboratory, raises some unique problems for students. The paper presents a theoretical framework for first year students which helps to explain the developmental process that many students find themselves going through during their transitional phase at university. It will introduce the concept taken from sports psychology of "staying in the zone of peak academic performance" in order to accomplish the task of obtaining a degree whilst at the same time ensuring physical and psychological health. Strategies used by therapists to assist students to continue successfully in their course of choice and to achieve desirable outcomes will be discussed.

How digital technologies have changed the way we “teach”

Proud suggested that the biggest and most obvious impact of the digital world felt by academics, was in the area of teaching. He demonstrated a number of the initiatives which have been by developed by outside organizations and within various universities. Those include larger classrooms, online teaching and Blackboard. All of these were believed to provide improved learning by students, but, most commonly also expanded the faculty workload. He then discussed a number of the newer technologies which are becoming available such as the virtual classroom, Google Glass, Adobe online, Skype and others. All of these tools, he argued were in response to increasing economic pressures on the University, the result of which is that entire courses have migrated online. The reason for university interest in these new technologies were listed as reduced need for classrooms and classroom space, less need for on-campus facilities and even a decline in need for weekly in-class lectures. Thus, it has been argued that these new tools and technologies liberate the faculty from the tyranny of geography through the introduction of blogs, online videos, discussion forums and communication tools such as wikis, Facebook sites and Yammer, all of which seem to have specific advantages. The question raised, however, is: How successful have these new digital innovations been? As an example, he cited his own experience in teaching distance learning programs in Thailand and elsewhere. Those results are still being reviewed, with no definitive view developed.

Internet teaching foundation for the Remote Sensing Core Curriculum program

The Remote Sensing Core Curriculum (RSCC) was initiated in 1993 to meet the demands for a college-level set of resources to enhance the quality of education across national and international campuses. The American Society of Photogrammetry and Remote Sensing adopted the RSCC in 1996 to sustain support of this educational initiative for its membership and collegiate community. A series of volumes, containing lectures, exercises, and data, is being created by expert contributors to address the different technical fields of remote sensing. The RSCC program is designed to operate on the Internet taking full advantage of the World Wide Web (WWW) technology for distance learning. The issues of curriculum development related to the educational setting, with demands on faculty, students, and facilities, is considered to understand the new paradigms for WWW-influenced computer-aided learning. The WWW is shown to be especially appropriate for facilitating remote sensing education with requirements for addressing image data sets and multimedia learning tools. The RSCC is located at http://www.umbc.edu/rscc. The Remote Sensing Core Curriculum (RSCC) was initiated in 1993 to meet the demands for a college-level set of resources to enhance the quality of education across national and international campuses. The American Society of Photogrammetry and Remote Sensing adopted the RSCC in 1996 to sustain support of this educational initiative for its membership and collegiate community. A series of volumes, containing lectures, exercises, and data, is being created by expert contributors to address the different technical fields of remote sensing. The RSCC program is designed to operate on the Internet taking full advantage of the World Wide Web (WWW) technology for distance learning. The issues of curriculum development related to the educational setting, with demands on faculty, students, and facilities, is considered to understand the new paradigms for WWW-influenced computer-aided learning. The WWW is shown to be especially appropriate for facilitating remote sensing education with requirements for addressing image data sets and multimedia learning tools. The RSCC is located at http://www.umbc.edu/rscc.

Applying academagogy : the transference of an organised heuristic teaching approach to the digital realm

Much has been written about transferring class materials and teaching techniques to digital platforms, but less has been written about applying heuristic organizing constructs in the same manner. With the transformation of learning ecologies over the past decades as well as requirements to adjust to constantly shifting digital tools and environments, the challenges for learning facilitators are to readily adapt and change, as well as to engage a changing learner demographic. However, most importantly is to engage most effectively with learners in these online environments. This article reviews the existing literature in the heuristic construct of academagogy [1] and applies a case study methodology to discussion of the first application of academagogy to the online delivery of an undergraduate design unit. Through a focus on effective teaching and learning techniques, the transfer from face-to-face (f2f) to the digital realm is explored through four main focal points: Tools for teaching, teaching and learning, communicating with students, and effective teaching methods. These four focal points are then used to discuss ways to meet the challenges of teaching online including how they create new dimensions in teaching practice and how the digital experience changes learning experiences. The article concludes with reflection and consolidation of the similarities and differences between the face-to-face and digital deliveries, and by suggesting changes to the academagogic heuristic to enable its use more easily in a digital space.

Opiskelun ohjaus etälukiossa

Tutkimus tarkastelee opiskelijoiden kokemuksia opiskelun ohjauksesta etälukiossa. Etälukio on opetushallituksen syksyllä 1997 aloittama itseopiskeluväylä, jonka kautta voi suorittaa joko koko lukion oppimäärän tai yksittäisiäkursseja. Tutkimuksessa mielenkiinnon kohteena on ensinnäkin etälukiolaisten ohjauksen tarve ja heidän ohjauksensa toteutus. Ohjauksen toteutuksen tarkastelu jakaantuu kahteen osioon, kaksi-kolme kertaa kuussa järjestettävän lähiopetuksen tarkasteluun sekä faksin, kirjeen, puhelimen ja sähköpostin kautta tapahtuvan ohjauksen tarkasteluun. Keskeistä tutkimuksessa on myös opiskelijoiden ohjaukseen liittyvien kokemusten tarkastelu sekä se, millä tavoin ohjauksella on tuettu opiskelijoiden itsenäisten opiskeluvalmiuksien kehittymistä. Tutkimuksen teoriatausta jakaantuu kahteen osaan. Ensiksi analysoidaan etäopiskelun uusiin opiskeluympäristöihin keskeisesti liittyvää käsitettä avoin opiskeluympäristö, jonka määrittely on osoittautunut vaikeaksi. Toisen keskeisen osan teoriataustaa muodostaa ohjaus-käsitteen tarkastelu. Tutkimuksessa käytettiin kahta tiedonhankintamenetelmää. Kvantitatiiviseen kyselylomakkeeseen toukokuussa 1998 vastasi 115 opiskelijaa etälukion pilottialueilta Satakunnasta, Savosta ja Varsinais-Suomesta. Kyselylomakkeella hankittuja tietoja täydennettiin haastatteluilla joulukuussa 1998. Etälukiolaisten ohjauksen tarkastelu osoitti, että etälukio-opiskelu eroaa vain vähän muusta aikuislukio-opiskelusta. Suurimmalla osalla etälukiolaisista on tavoitteena ylioppilastutkinto, jonka sisällöt ja vaatimukset selkeästi rajoittavat yksilöllisyyden ja joustavuuden toteutumista etälukiossa. Etälukion opiskeluympäristön avoimuuden määrittely tarkemmin on jatkossa olennaisen tärkeätä. Tulokset osoittavat, että etälukiolaisten ohjaustarve oli ollut alhainen. Etälukion suorittaminen itsenäisesti osoittautui mahdolliseksi. Suurimman osan ohjauksesta opiskelijat olivat saaneet osallistumalla lähiopetukseen. Lähiopetus osoittautui luonteeltaan opettajajohtoiseksi ryhmäopetukseksi. Opiskelijat kokivat, että lähiopetukseen oleva aika on rajallinen, joten henkilökohtaisen ohjauksen pyytäminen lähiopetuksessa ei ollut ollut mahdollista. Opiskelijoista 40% oli hyödyntänyt lähiopetuksen lisäksi tarjottua ohjausta joko vain hyvin vähän tai ei lainkaan. Opiskelijoista yli puolet ei ollut käyttänyt sähköpostia lainkaan tai oli käyttänyt sitä vain harvemmin kuin kerran kuussa. Internetin ja sähköpostin käyttötaidoilla ei koettu olevan suurta merkitystä etälukio-opiskelussa. Opiskelijoiden ohjaukseen liittämät kokemukset olivat positiivisia. Tärkeintä opiskelijoille oli tieto siitä,että ohjausta oli tarvittaessa ollut saatavilla, vaikka sitä oli vain vähän hyödynnetty. Etälukiolaiset eivät kokeneet etälukio-opiskelun vaatineen uusien itsenäisten opiskelutaitojen oppimista. Avainsanat: avoin opiskeluympäristö, etäopiskelu, opiskelun ohjaus, tutorointi, aikuisopiskelu, etälukio Keywords: open learning, distance education, student guidance, tutoring, adult education, upper secondary distance learning

Current Care Guidelines for Cardiopulmonary Resuscitation : Implementation, skills and attitudes

Background: The national resuscitation guidelines were published in Finland in 2002 and are based on international guidelines published in 2000. The main goal of the national guidelines, available on the Internet free of charge, is early defibrillation by nurses in an institutional setting. Aim: To study possible changes in cardiopulmonary resuscitation (CPR) practices, especially concerning early defibrillation, nurses and students attitudes of guideline implementation and nurses and students ability to implement the guideline recommendations in clinical practices after publication of the Current Care (CC) guidelines for CPR 2002. Material and methods: CPR practices in Finnish health centres; especially concerning rapid defibrillation programmes, as well as the implementation of CC guidelines for CPR was studied in a mail survey to chief physicians of every health centre in Finland (Study I). The CPR skills using an automated external defibrillator (AED) were compared in a study including Objective stuctured clinical examination (OSCE) of resuscitation skills of nurses and nursing students in Finnish and Swedish hospital and institution (Studies II, III). Attitudes towards CPR-D and CPR guidelines among medical and nursing students and secondary hospital nurses were studied in surveys (Studies IV, V). The nurses receiving different CPR training were compared in a randomized trial including OSCE of CPR skills of nurses in Finnish Hospital (Study VI). Results: Two years after the publication, 40.7% of Finnish health centres used national resuscitation guidelines. The proportion of health centres having at least one AED (66%) and principle of nurse-performed defibrillation without the presence of a physician (42%) had increased. The CPR-D training was estimated to be insufficient regarding basic life support and advanced life support in the majority of health centres (Study I). CPR-D skills of nurses and nursing students in two specific Swedish and Finnish hospitals and institutions (Study II and III) were generally inadequate. The nurses performed better than the students and the Swedish nurses surpassed the Finnish ones. Geriatric nurses receiving traditional CPR-D training performed better than those receiving an Internet-based course but both groups failed to defibrillate within 60 s. Thus, the performance was not satisfactory even two weeks after traditional training (Study VI). Unlike the medical students, the nursing students did not feel competent to perform procedures recommended in the cardiopulmonary resuscitation guidelines including the defibrillation. However, the majority of nursing students felt confident about their ability to perform basic life support. The perceived ability to defibrillate correlated significantly with a positive attitude towards nurse-performed defibrillation and negatively with fear of damaging the patient s heart by defibrillation (Study IV). After the educational intervention, the nurses found their level of CPR-D capability more sufficient than before and felt more confident about their ability to perform defibrillation themselves. A negative attitude toward defibrillation correlated with perceived negative organisational attitudes toward cardiopulmonary resuscitation guidelines. After CPR-D education in the hospital, the majority (64%) of nurses hesitated to perform defibrillation because of anxiety and 27 % hesitated because of fear of injuring the patient. Also a negative personal attitude towards guidelines increased markedly after education (Study V). Conclusions: Although a significant change had occurred in resuscitation practices in primary health care after publication of national cardiopulmonary resuscitation guidelines the participants CPR-D skills were not adequate according to the CPR guidelines. The current way of teaching is unlikely to result in participants being able to perform adequate and rapid CPR-D. More information and more frequent training are needed to diminish anxiety concerning defibrillation. Negative beliefs and attitudes toward defibrillation affect the nursing students and nurses attitudes toward cardiopulmonary resuscitation guidelines. CPR-D education increased the participants self-confidence concerning CPR-D skills but it did not reduce their anxiety. AEDs have replaced the manual defibrillators in most institutions, but in spite of the modern devices the anxiety still exists. Basic education does not provide nursing students with adequate CPR-D skills. Thus, frequent training in the workplace has vital importance. This multi-professional program supported by the administration might provide better CPR-D skills. Distance learning alone cannot substitute for traditional small-group learning, tutored hands-on training is needed to learn practical CPR-D skills. Standardized testing would probably help controlling the quality of learning. Training of group-working skills might improve CPR performance.

Uso de hipermídia adaptativa no desenvolvimento de cursos virtuais de computação gráfica

O Ensino à distância (EaD) procura utilizar propostas pedagógicas para desenvolver sistemas inclusivos de ensino e aprendizagem. Estas propostas tem colaborado no sucesso que a EaD tem alcançado no meio empresarial corporativo. Neste meio, a demanda por cursos de formação técnica tem sido tão alta, que as empresas envolvidas no design instrucional de EaD criaram a noção de cursos à distância expressos, ou seja, cursos cuja a concepção e elaboração devem atender as tradicionais necessidades de rapidez do mercado de trabalho. Esta dissertação procura soluções para um tipo de ensino à distância ainda pouco explorado. O cenário que procuramos equacionar é o do ensino de ferramentas (softwares) para desenho vetorial, onde a metodologia de ensino é parte do processo de ensino corporativo. No processo atual de ensino de ferramentas de computação gráfica, o aluno submete ao professor, normalmente pela internet, o seu trabalho para que uma avaliação seja feita. Nesta dissertação sugerimos que este processo seja modificado de duas formas. Primeiro, no design instrucional para esta situação, trabalhamos constantemente a questão de avaliação não só na sua forma tradicional (atribuição de graus e valores) mas também como aperfeiçoamento do processo de ensino. A hipermídia adaptativa entra nesta proposta como facilitador da relação alunoprofessor-conhecimento, permitindo individualização de um ensino voltado para as massas. Em segundo lugar, propomos que a avaliação das tarefas sejam automatizada. O aluno oferece as partes (objetos) da solução que são avaliadas individualmente através de algoritmos computacionais. Isto permite uma menor participação do professor, o que é compatível com a proposta de cursos expressos. Para que isto seja possível a tarefa proposta pelo professor é dividida em objetos componentes, sendo o aluno estimulado a criar cada objeto segundo o modelo padrão oferecido. A comparaçào de cada objeto criado pelo aluno com o padrão a ser alcançado pode ser feita por diversos algoritmos computacionais existentes ou criados especificamente pelo autor do curso. Neste trabalho apresentamos exemplos desta abordagem e um protótipo que demonstra a viabilidade da proposta.

Implicações de um curso a distância à formação humana de professores: um estudo sobre egressos da graduação em Pedagogia da UERJ

A pesquisa desenvolvida teve como objetivo investigar como o curso de Pedagogia a Distância da UERJ implicou a prática docente de egressos do curso. Partimos da discussão da concepção de formação do homem através de três categorias: trabalho, conhecimento e tecnologia e debatemos como a Educação a Distância e as tecnologias podem contribuir para a formação humana em nossa sociedade. Dando continuidade focamos o caso da graduação em Pedagogia a Distância da UERJ e discutimos quais são as contribuições e contradições existentes neste curso oferecido através do Consórcio CEDERJ. Realizamos o confronto entre os nossos referenciais teóricos e a prática das professoras entrevistadas a fim de nos aproximarmos de sua realidade e percebermos que implicações o curso teve à prática das mesmas. Para chegar a este resultado fizemos uso de entrevistas semi-estruturas que foram analisadas através da metodologia de análise do conteúdo. Nosso trabalho é pautado no materialismo histórico, portanto nos interessa como a teoria e a prática se relacionam no caso de nossas entrevistadas. O resultado da análise indicou de que maneira o curso colaborou para tornar essa prática reflexiva e crítica.

Tutoria e formação humana no ensino superior a distância

O presente estudo trata da relação que se estabelece entre o atual modelo de sociedade e os objetivos para a formação dos alunos no ensino superior, com foco nos processo educacional na modalidade a distância. Os impactos das transformações causadas pela sociedade do Informacionismo foram estudados em áreas como a cultura, a economia e a sociedade, mas ainda estão carecendo de estudos mais profundos sobre seus reflexos sobre a educação e a formação humana. Um novo tempo exige uma nova forma de compreender como esses processos se dão e como podemos viabilizá-los, para além da técnica, com o olhar voltado para a educação, mas também para a formação humana, com objetivos que nos permitam conceber uma Universidade para o século XXI. Os cursos superiores na modalidade a distância oferecem a possibilidade de um processo educacional com o uso das novas tecnologias digitais, em ambientes virtuais de aprendizagem, como novas forma de comunicação e interação que reconfiguram as relações entre: espaço e tempo; professor e aluno e, principalmente, ensino e formação. Por esse motivo, a tese central centra-se na necessidade dos tutores, docentes responsáveis diretamente pela interação com os alunos na EAD, exercerem a sua autonomia para a escolha das estratégias de mediação que façam seus alunos aprenderem efetivamente e com liberdade para a tomada de decisões sobre as suas práticas em sala de aula, para uma EAD formadora.

Atenção, Sentido!, a Educação a distância está presente na caserna

O presente trabalho visa descrever o fenômeno da educação a distância e investigar as atitudes dos alunos militares para com a modalidade de EAD no Sistema de Ensino do Comando do Exército Brasileiro, particularmente, no âmbito do Departamento de Educação e Cultura do Exército (DECEx), responsável pela formação dos oficiais combatentes. Compreender as atitudes dos alunos para com essa modalidade de ensino, contribui para o planejamento e implementação de efetiva política de formação da Instituição. Para isso, toma-se como eixo norteador o processo de modernização da Instituição com seus desdobramentos formativos, de forma a traduzir a incorporação da educação a distância como um movimento crescente do Processo de Modernização de Ensino, alicerçado nas pedagogias da aprendizagem de vertente cognitivistas. De fato, é diante da EAD que será enfrentada a dificuldade de transformar os princípios normativos das políticas de formação em atitudes que favorecerão o desenvolvimento da Instituição frente às novas e desafiantes demandas do processo formativo do oficial combatente.