Rhetoric and reality : an examination of performance management in Australian universities

This paper reports on a survey of academics in the Business School of four Australian universities and explores their attitudes to performance management in general and their experience of performance management in their own university. Results indicate an apparent disconnect between the rhetoric of performance management and the reality being experienced in universities.

Critiques and extensions of strategic international human resource management framework for dragon multinationals

This paper aims at critiquing several existing strategic international human resource management frameworks and discusses their inadequacy to apply directly to emerging multinational companies, especially those generated from Brazil, Russia, India, China and South Africa. To complement the existing strategic international human resource management frameworks, key variables relevant to emerging economies are identified and an extended model with reference to emerging multinational companies is developed with several research propositions. It is believed that the proposed model would better capture the current development of multinationals in transition, and alert emerging international managers to address several people management challenges in the global context.

Quality management of online learning environments : final report of the project : Building distributed leadership in designing and implementing a quality management framework for online learning environments

 The project developed and disseminated, through a distributed leadership approach, an overall framework for the quality management of online learning environments (OLEs) in Australian higher education. The Six Elements of the Online Learning Environment (6EOLE) Quality Management Framework and its guidelines was constructed based on various data collection methods deployed in the project.

The 6EOLE Quality Management Framework, displayed on page six, and accompanying guidelines (i.e. An evidence-based approach to implementation, and A condensed guide) can be used to guide management action to assure and continuously improve the quality of an organisation’s OLE where environmental factors are relatively stable, at least for a period....

Occasional paper : Towards the development of an online learning environment (OLE) quality management framework

The project is committed to understanding, recognising and developing various forms of institutionally relevant distributed leadership in developing and trialling various components of a quality management framework for online learning environments in Australian higher education. This paper provides an overview of issues related to the management and improvement of quality, including in the context of higher education. In response to the complex and multi-dimensional nature of both quality and online learning environments (OLEs), the concept of a framework for organising policies, procedures and actions relating to the good governance of OLEs can be found in the literature. Such frameworks vary in scope, format and title, and a (non-exhaustive) sample is presented in summary here. Key learnings that can be drawn from the exemplars frameworks and the related literature include:
- the processes for the design of such frameworks;
- the components of such frameworks;
- the measurement mechanisms and metrics employed in such frameworks; and
- the validation of such frameworks.

An ontology-based learning resources management framework for exploratory e-learning

This paper presents an ontology-based conceptual framework for effectively managing exploratory e-learning resources. The proposed framework has five significant novel features including authentication of retrieved resources, automatic ontology-based query refinement, reuse-oriented management of retrieved resources, adaptive retrieval of learning resources based on the style and preference of individual learners, and synthesisation of retrieval and management activities for creating reusable learning repositories. The applicability of the framework is demonstrated using a sample fragment of an ontology developed in the database domain.

An empirical study of business intelligence impact on corporate performance management

Business intelligence technologies have received much attention recently from both academics and practitioners. However, the impact of business intelligence (BI) on corporate performance management (CPM) has not yet been investigated. To address this gap, we conducted a large-scale survey collecting data from 337 senior managers. Partial least square method was employed to analyse the survey data. Findings suggest that the more effective the BI implementation, the more effective the CPM-related planning and analytic practices. Interestingly, size and industry sector do not influence the relationships between BI effectiveness and the CPM. This research offers a number of implications for theory and practice.

Quality of service-based service level agreement management framework for hydrocarbon exploration and discovery operation

 The major contributions presented in this thesis are twofold. Firstly, it presents the research towards a unique services-based Hydrocarbon Exploration and Discovery Model that demonstrates the feasibility of using advanced ICT technologies in the reproduction of stages involved in an oil and gas discovery, processing and analysis process. Secondly, the research demonstrated a solution of the problems in providing agreed level of quality of service (QoS) and formalizing of appropriate Service Level Agreements (SLA) within such complex environment where different services within the model can be delivered by a variety of service providers

A multilevel trust management framework for service oriented environment

In service-oriented computing applications, trust management systems are emerging as a promising technology to improve the e-commerce consumers and provider's relationship. Both consumers and providers need to evaluate the trust levels of potential partners before engaging in interactions. The accuracy of trust evaluation greatly affects the success rate of the interaction. This paper addresses the threats and challenges that can compromise the reliability of the current trust management system. This paper studies and examines the importance of the trust factors of the trust management framework, specifically in dealing with malicious feedback ratings from e-commerce users. To improve the reliability of the trust management systems, an approach that addresses feedback-related vulnerabilities is paramount. A multilevel trust management system computes trust by combining different types of information. Using this combination, we introduce a multilevel framework for a new interactive trust management to improve the correctness in estimate of trust information.

Towards a resilience management framework for complex enterprise systems upgrade implementation

The lack of knowledge of how resilience management supports enterprise system (ES) projects accounts for the failure of firms to leverage their investments in costly ES implementations. Using a structured-pragmatic- situational (SPS) case study research approach, this paper reports on an investigation into the resilience management of a large utility company as it implemented an ES upgrade. Drawing on the literature and on the case study findings, we developed a process-based resilience management framework that involves three strategies (developing situation awareness, demystifying threats, and executing restoration plans) and four organisational capabilities that transform resilience management concepts into practices. We identified the crucial phases of ES upgrade implementation and developed indicators for how different strategies and capabilities of resilience management can assist managers at different stages of an ES upgrade. This research advances the state of existing knowledge by providing specific and verifiable propositions for attaining a state of resilience, the knowledge being grounded in the empirical reality of a case study. Moreover, the framework offers ES practitioners a roadmap to better identify appropriate responses and levels of preparedness.

Performance Management for Faculty and Staff

This report examines the process used to evaluated faculty and staff, including the evaluation timeline, administrative oversight, technological tools, and performance management trainings for faculty and staff managers. Additionally, this report describes how administrators use annual performance evaluations to award merit-based pay.

Analysis of the interplay between knowledge and performance management in industrial clusters

The concept of industrial clustering has been studied in-depth by policy makers and researchers from many fields, mainly due to the competitive advantages it may bring to regional economies. Companies often take part in collaborative initiatives with local partners while also taking advantage of knowledge spillovers to benefit from locating in a cluster. Thus, Knowledge Management (KM) and Performance Management (PM) have become relevant topics for policy makers and cluster associations when undertaking collaborative initiatives. Taking this into account, this paper aims to explore the interplay between both topics using a case study conducted in a collaborative network formed within a cluster. The results show that KM should be acknowledged as a formal area of cluster management so that PM practices can support knowledge-oriented initiatives and therefore make better use of the new knowledge created. Furthermore, tacit and explicit knowledge resulting from PM practices needs to be stored and disseminated throughout the cluster as a way of improving managerial practices and regional strategic direction. Knowledge Management Research & Practice (2012) 10, 368-379. doi:10.1057/kmrp.2012.23

Ottimizzazione delle performance del framework biolabicaocheck

I documenti cartacei vengono attualmente rimpiazzati dalle loro versioni elettroniche, che contengono anche alcune caratteristiche biometriche; questo ha permesso il controllo automatico, sia quando il documento viene rilasciato, sia quando l'identità della persona deve essere verificata. Per rendere questo possibile è necessario che la fotografia rispetti degli standard di qualità. Lo standard ISO/IEC 19794-5 fornisce alcune guide linea ed esempi di immagini di volto accettabili e non-accettabili. Negli ultimi anni, molte aziende hanno sviluppato SDK con lo scopo di implementare i test proposti dallo standard. La tesi si prefigura il compito di fornire un framework che fornisca buone prestazioni, sia per quanto riguarda i tempi sia per l'accuratezza dei risultati.

A Personalized Privacy Management Framework for Android Applications

Ogni giorno, l'utente di smartphon e tablet, spesso senza rendersene conto, condivide, tramite varie applicazioni, un'enorme quantità di informazioni. Negli attuali sistemi operativi, l'assenza di meccanismi utili a garantire adeguatamente l'utente, ha spinto questo lavoro di ricerca verso lo sviluppo di un inedito framework.È stato necessario uno studio approfondito dello stato dell'arte di soluzioni con gli stessi obiettivi. Sono stati esaminati sia modelli teorici che pratici, con l'analisi accurata del relativo codice. Il lavoro, in stretto contatto con i colleghi dell'Università Centrale della Florida e la condivisione delle conoscenze con gli stessi, ha portato ad importanti risultati. Questo lavoro ha prodotto un framework personalizzato per gestire la privacy nelle applicazioni mobili che, nello specifico, è stato sviluppato per Android OS e necessita dei permessi di root per poter realizzare il suo funzionamento. Il framework in questione sfrutta le funzionalità offerte dal Xposed Framework, con il risultato di implementare modifiche al sistema operativo, senza dover cambiare il codice di Android o delle applicazioni che eseguono su quest’ultimo. Il framework sviluppato controlla l’accesso da parte delle varie applicazioni in esecuzione verso le informazioni sensibili dell’utente e stima l’importanza che queste informazioni hanno per l’utente medesimo. Le informazioni raccolte dal framework sulle preferenze e sulle valutazioni dell’utente vengono usate per costruire un modello decisionale che viene sfruttato da un algoritmo di machine-learning per migliorare l’interazione del sistema con l’utente e prevedere quelle che possono essere le decisioni dell'utente stesso, circa la propria privacy. Questo lavoro di tesi realizza gli obbiettivi sopra citati e pone un'attenzione particolare nel limitare la pervasività del sistema per la gestione della privacy, nella quotidiana esperienza dell'utente con i dispositivi mobili.