Organization Performance Evaluation Using System Thinking: A Study in Brazilian Chemical Organizations Models
Contribuinte(s) |
UNIVERSIDADE DE SÃO PAULO |
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Data(s) |
07/11/2013
07/11/2013
2012
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Resumo |
System thinking allows companies to use subjective constructs indicators like recursiveness, cause-effect relationships and autonomy to performance evaluation. Thus, the question that motivates this paper is: Are Brazilian companies searching new performance measurement and evaluation models based on system thinking? The study investigates models looking for system thinking roots in their framework. It was both exploratory and descriptive based on a multiple four case studies strategy in chemical sector. The findings showed organizational models have some characteristics that can be related to system thinking as system control and communication. Complexity and autonomy are deficiently formalized by the companies. All data suggest, inside its context, that system thinking seems to be adequate to organizational performance evaluation but remains distant from the management proceedings. |
Identificador |
SYSTEMIC PRACTICE AND ACTION RESEARCH, NEW YORK, v. 25, n. 1, supl. 1, Part 1, pp. 81-92, FEB, 2012 1094-429X http://www.producao.usp.br/handle/BDPI/42901 10.1007/s11213-011-9198-4 |
Idioma(s) |
eng |
Publicador |
SPRINGER/PLENUM PUBLISHERS NEW YORK |
Relação |
SYSTEMIC PRACTICE AND ACTION RESEARCH |
Direitos |
restrictedAccess Copyright SPRINGER/PLENUM PUBLISHERS |
Palavras-Chave | #PERFORMANCE EVALUATION #SYSTEM THINKING #CHEMICAL SECTOR #ORGANIZATION PERFORMANCE #BUSINESS PERFORMANCE #MANAGEMENT |
Tipo |
article original article publishedVersion |