Yhteinen verkosto? : Tutkimus nuorten syrjäytymistä ehkäisevistä poikkihallinnollisista ryhmistä

Since the 1990s, European policy strategies have stressed the mutual responsibility and joint action of all societal branches in preventing social problems. Network policy is an integral part of the new governance that generates a new kind of dependency between the state and civil society in formulating and adhering to policy goals. Using empirical group interview data collected in Helsinki, the capital of Finland, this case study explores local multi-agency groups and their efforts to prevent the exclusion of children and young people. These groups consist mainly of professionals from the social office, youth clubs and schools. The study shows that these multi-agency groups serve as forums for professional negotiation where the intervention dilemma of liberal society can be addressed: the question of when it is justified and necessary for an authority or network to intervene in the life of children and their families, and how this is to be done. An element of tension in multi-agency prevention is introduced by the fact that its objectives and means are anchored both in the old tradition of the welfare state and in communitarian rhetoric. Thus multi-agency groups mend deficiencies in wellbeing and normalcy while at the same time try to co-ordinate the creation of the new community, which will hopefully reduce the burden on the public sector. Some of the professionals interviewed were keen to see new and even forceful interventions to guide the youth or to compel parents to assume their responsibilities. In group discussions, this approach often met resistance. The deeper the social problems that the professionals worked with, the more solidarity they showed for the families or the young people in need. Nothing seems to assure professionals and to legitimise their professional position better than advocating the under-privileged against the uncertainties of life and the structural inequalities of society. The groups that grappled with the clear, specific needs of certain children and families were the most capable of co-operation. This requires the approval of different powers and the expertise of distinct professions as well as a forum to negotiate case-specific actions in professional confidentiality. The ideals of primary prevention for everyone and value discussions alone fail to inspire sufficient multiagency co-operation. The ideal of a network seems to give word and shape to those societal goals that are difficult or even impossible to reach, but are nevertheless yearned for: mutual understanding of the good life, close social relationships, mutual trust and active agency for all citizens. Individualisation, the multiplicity of life styles and the possibility to choose have come true in such a way that the very idea of a mutual and binding network can be attained only momentarily and between restricted participants. In conclusion, uniting professional networks that negotiate intervention dilemmas with citizen networks based on changing compassions and feelings of moral superiority seems impossible. Rather, one should encourage openness to scrutiny among tangential or contradicting groups, networks and communities. Key words: network policy, prevention of exclusion, multi-agency groups, young people

Stadilaispojat, rikokset ja lastensuojelu : Viisi tapaustutkimusta kuudelta vuosikymmeneltä

Societal reactions to norm breaking behavior of children reveal, how we understand childhood, the relations between generations and communitie's ratio of tolerance. In Finland the children that repeatedly commit crimes receive social service measures that are based on Child Welfare Act. In the city of Helsinki (Stadi in the slang of Helsinki) existed an agency specifically established for ill-behaving children until the 1980's, agter which an unified agency for the maltreated and maladjusted children was founded. Through five boys' welfare cases, this research aims at defining what kind of positions, social relations and structures are constructed in the social dynamics of these children's everyday lives. The cases cover different decades from the 1940s to the present. At the same time the cases reflect the child welfare and societal practices, and reveal how the communities have participated in constructing deviance in different eras. The research is meta-theoretically based on critical realism and specifically on Roy Bhaskar's transformative model of social activity. The cases are analyzed in the framework of Edwin M. Lemert's societal reaction theory. Thus the focus of the study is on the wide structural context of the institutional and societal definitions of deviance. The research is methodologically based on a qualitative multiple case study research. The primary data consist of classified child welfare case files collected from the archives of the city of Helsinki. The data of the institutional level consist of the annual reports from 1943 to 2004 and the ordinances from 1907 onwards, and of various committee documents produced in the law-making process of child welfare, youth and criminal legislation of the 20th century. Empirical finding are interpreted in a dialogue with previous historical and child welfare research, contemporary literature and studies on the urban development. The analysis is based on Derek Layder's model of adaptive theory. The research forms a viewpoint to the historical study of child welfare, in which the historical era, its agents and the dynamics of their mutual relations are studied through an individual level reconstruction based on the societal reaction theory. The case analyses reveal how the positions of the children form differently in the different eras of child welfare practices. In the 1940s the child is positioned as a psychopath and a criminal type. The measures are aimed at protecting the community from the disturbed child, and at adjusting the individual by isolation. From 1960s to 1980s the child is positioned as a child in need of help and support. The child becomes a victim, a subject that occupies rights, and a target of protection. In the turn of the millennium a norm breaking child is positioned as a dangerous individual that, in the name of the community safety, has to be confined. The case analyses also reveal the prevailing academic and practical paradigms of the time. Keywords: childhood, youth, child protection, child welfare, delinquency, crime, deviance, history, critical realism, case study research

Elämän tiede : Tutkimus lääketieteellisestä teknologiasta, vanhemmuudesta ja perimän hallinnasta

Doctoral dissertation work in sociology examines how human heredity became a scientific, political and a personal issue in the 20th century Finland. The study focuses on the institutionalisation of rationales and technologies concerning heredity, in the context of Finnish medicine and health care. The analysis concentrates specifically on the introduction and development of prenatal screening within maternity care. The data comprises of medical articles, policy documents and committee reports, as well as popular guidebooks and health magazines. The study commences with an analysis on the early 20th century discussions on racial hygiene. It ends with an analysis on the choices given to pregnant mothers and families at present. Freedom to choose, considered by geneticists and many others as a guarantee of the ethicality of medical applications, is presented in this study as a historically, politically and scientifically constructed issue. New medical testing methods have generated new possibilities of governing life itself. However, they have also created new ethical problems. Leaning on recent historical data, the study illustrates how medical risk rationales on heredity have been asserted by the medical profession into Finnish health care. It also depicts medical professions ambivalence between maintaining the patients autonomy and utilizing for example prenatal testing according to health policy interests. Personalized risk is discussed as a result of the empirical analysis. It is indicated that increasing risk awareness amongst the public, as well as offering choices, have had unintended consequences. According to doctors, present day parents often want to control risks more than what is considered justified or acceptable. People s hopes to anticipate the health and normality of their future children have exceeded the limits offered by medicine. Individualization of the government of heredity is closely linked to a process that is termed as depolitization. The concept refers to disembedding of medical genetics from its social contexts. Prenatal screening is regarded to be based on individual choice facilitated by neutral medical knowledge. However, prenatal screening within maternity care also has its basis in health policy aims and economical calculations. Methodological basis of the study lies in Michel Foucault s writings on the history of thought, as well as in science and technology studies.

Kuka kasvattaa, kuka opettaa? : Genealoginen tutkimus perheen ja koulun välisen kasvatusvastuun politiikasta

FAMILIES AND SCHOOLS AND THE POLITICS OF RESPONSIBILITIES - a genealogical study on family and school as carers and educators of the child population in modern society This study aims to uncover the politics behind such discourses in the media which have claimed the family to be totally responsible for children and which ignore the various responsibilities accorded to the state in matters concerning the child population. Using Max Weber s and Michael Mann s theorizing on the history of power relationships, feminist social history on patriarchy and Foucauldian power analytic concept of dispositif the study traces two competing child policies which have influenced the historical formation of modern generational order in Western societies. One of them is based on the interests of the hegemonic bourgeois elite and the other on the interests of the non-elite population, which were expressed during the phase of building the welfare state in Finland in the 1960 1980 s. The central strategies of the bourgeois child policy are 1) to construct the childhood years as a time for preparation and formation of the individual according to the interests of the elite, 2) to construct the family as the sole site of holistic care and responsibility of children in society, and 3) compulsory schooling of children of the non-elite population in state organized schools. To implement these strategies the elite uses strategically patriarchal cultural formations/dispositifs in modernized versions. The result has been the formation of a sexually divided and hierarchical order of care and education, where, on the one hand, there is the less important feminine care of children done by mothers at home and, on the other, the real education of the school, where children are made the object of authoritarian shaping and where the needs and the personal experiences of the child are ignored. The welfare order of care and education is based on the ethos of welfare society, where the state and the families are seen to share the responsibility for the child population. In this vein, families and schools are seen as partners who both have a caring attitude to children s welfare and learning. The study shows that discourses and terminology in the mainstream educational policy texts in Finland create a chaotic linguistic game which makes it difficult to have a rational discussion about the roles of family and school in the holistic care and education of children. This has opened the door to political discourses where familist interpretations of the question of responsibility are claimed to be based on law.

Sosiaalipalveluja kaikille ja kaiken ikää? : Tutkimus suomalaisten mielipiteistä ja kokemuksista sosiaalipalveluista sekä niiden suhteesta legitimiteettiin

This research analyses opinions on the system of social welfare services from the point of view of clients and the public in general in Finland. The approach is quantitative, drawing on theories of the welfare-state tradition. The data used comes from the comprehensive Welfare and Services in Finland survey compiled by STAKES. While previous research on the welfare state has predominantly focused on surveying public opinion on social protection, this research focuses on social welfare services. The main focus of this research is on publicly funded care provided by municipal social welfare services. In this research, social welfare services include child day care, services for people with disabilities, home-help services, counselling by social workers and social assistance. The research considered in particular whether the clients or the population has different opinions towards social welfare services or social benefits. In addition, the research partly covers areas of informal care provided by family and friends. The research material consisted of the STAKES Welfare and Services in Finland survey. The data was compiled in 2004 and 2006 by Statistics Finland. The research comprises five articles. Additional data have been extracted from social welfare statistics and registers. Multiple approaches were applied in the survey on welfare and services the methods in this research included interviews by phone and mail, and register data. The sample size was 5 810 people in 2004 and 5 798 in 2006. The response rates were 82.7% and 83.7%, respectively. The results indicate that a large majority (90%) of the Finnish population is of the opinion that the public sector should bear the main responsibility for organising social and health services. The system of social welfare services and its personnel have strong public support 73% and 80% respectively. However, new and even negative tones have emerged in the Finnish debate on social welfare services. Women are increasingly critical of the performance of social welfare services and the level of social protection. Furthermore, this study shows that women more often than men wish to see an increase in the amount of privately organised social welfare services. Another group critical of the performance of social welfare services are pensioners. People who had used social welfare services were more critical than those who had not used them. Thus, the severest criticism was received from the groups who use and gain most from public services and benefits. However, the education and income variables identified in earlier studies no longer formed a significant dividing line, although people with higher education tend to foster a more positive view of the performance of social welfare services as well as the level of social protection. Income differences did not bear any significance, that is, belonging to a high or low income group was not a determining factor in the attitude towards social welfare services or social benefits. According to the research, family and friends still form an informal yet significant support network in people's everyday lives, and its importance has not been diminished by services provided by the welfare state. The Finnish public considers child day care the most reliable form of social welfare services. Indeed, child day care has become the most universal sector of our system of social welfare services. Other services that instil confidence included counselling by social workers and services for people with disabilities. On the other hand, social assistance and home-help services received negative feedback. The negative views were based on a number of arguments. One argument contends that the home-help service system, which was originally intended for universal use, is crumbling. The preventive role of home-help services has been reduced. These results mirror the increasingly popular opinion that social welfare services are not produced for all those who need them, but to an increasing extent for a select few of them. Municipalities are struggling with their finances and this, combined with negative publicity, has damaged the public's trust in some municipal social welfare services. A welfare state never achieves a stable condition, but must develop over time, as the world around it changes. Following the 1990's recession, we are now in a position where we can start to develop a system that responds to the needs of the next generation. Study results indicating new areas of dissatisfaction reflect the need to develop and improve the services provided. It is also increasingly essential that social welfare services pay attention to the opinions of clients and the public. Should the gap between opinions and actual activities increase, the legitimacy of the whole system would be questioned. Currently, the vast majority of Finns consider the system of social welfare services adequate, which provides us with the continuity required to maintain and improve client-oriented and reasonably priced social welfare services. Paying attention to the signals given by clients and the general public, and reacting to them accordingly, will also secure the development and legitimacy of the system in the future.

Ryhmärajoja ja hierarkioita : etnografinen tutkimus peruskoulun yläasteen liikunnanopetuksesta

This study examines gender as a dimension of group divisions and differences in physical education (PE) lessons at school. The aim is to look at those structures and practices which direct the ways the girls and the boys move their bodies at secondary school in 2000’s while growing up to become women and men. Theoretically, the goal is to clarify how the social is inscribed to the bodies in the context of physical education lessons at school. This ethnographic study was conducted in the physical education lessons of 7th graders (13-14-year-olds) by observing the everyday life in five PE groups and by interviewing pupils (N=27) and their teachers (N=2). This method has given the researcher “a sense of the game”; an embodied experience of the feel for the game of the studied phenomenon. The access to the contextual “positions of expertise” does not seem to be socially and materially equally distributed in physical education. In PE the criteria of inclusion and exclusion were intertwined with physical skills and friendships, these hierarchies becoming visible in the situations of team choice in PE lessons. Not all families have possibilities to enable their children to participate in expensive leisure sports activities. Therefore the family’s societal position is in relation to the construction of leisure time activities. The access to certain possibilities demands time and money. In Finland the physical education is mainly carried out in differentiated groups for girls and boys. In physical education, the gender-differentiated groups, and partially the different practices of these groups activate, and on the other hand suppress, situations of gender related borderwork. In this research, both pupils and PE teachers repeatedly mentioned the naturality of the differences while speaking about gender. The differences were also restored to gender. I apply Erving Goffman’s dramaturgical view to the social situations, ethnographic fieldwork and interviews. My central statement is that in ethnography the audience has access to the backstage of the researcher since reporting does not follow the traditional division to the public and the private.

Lapsen osallisuuden mahdollistaminen päiväkodin toimintakulttuurissa : Tilastollinen tutkimus osallisuuden tasomallista

Children s participation has been a subject in the international research since past ten years. This research has explored participation from the standpoint of the UN s Convention of the Rights of the Child and focused mainly on schoolchildren or on the working youth s chances in developing countries to have impact on their own lives (eg. Sinclair, 2004 and Thomas, 2002). In Finland there has been less research about the children s rights while the main focus has been on the customers of the child welfare system. This study examines children s participation in Helsinki metropolitan area via the views and the practices of the personnel of early childhood education. The adopted viewpoint is Shier s level model of participation (2001), in which the children s participation process is building in phases, is observed via the everyday actions of the kindergarten personnel. Attention has been paid on the special characteristics of the Finnish early childhood education. This study was part of VKK-Metro s research project. The inquiry in May 2010 was directed to all working teams in the kindergartens of the Helsinki metropolitan area. Of these 56.59 % (1116 teams) answered. The quantitative data analyzed by principal component analysis gave four principal components, from which three were named after Shier s participation model. The fourth component included variables about rules and power. The level model of participation fit well to assess early childhood education in the Helsinki metropolitan area. The professionalism of the personnel became emphasized in the area of everyday interactions between the personnel and the children. Important aspects of the children s participation are to become heard, to get support in the play and in interaction and to be able to share both power and responsibility with personnel of the early childhood education.

Exploring primary school sex education in Greece : policies and praxis

This study examines how sex education is currently developed and implemented in Greek primary schools. The four publications that comprise it explore the following themes: (1) the position and visibility of sex education as one of the topics for health education programme development; (2) the inhibiting and enhancing factors in the development and implementation of primary school sex education programmes; (3) how issues of sex, sexuality, the human body and romantic relationships are visually and textually represented in primary school textbooks; (4) the impact of sex education on teachers and pupils; and (5) teachers experiences as practitioners who deal with sexuality- related issues at school. -- The research was based on conducting multiple sub-studies using a mixed-methods approach. Specifically, qualitative and quantitative data were collected and analysed. The initial quantitative data that had been obtained by questionnaire was followed by the collection and analysis of qualitative data. The qualitative data were acquired by way of examining one particular case, various texts, interviews with teachers and self-reflective material. The results of the sub-studies are presented in a more detailed manner in the study s four publications. -- In general, the sub-studies found that sex education as an educational activity occupies a marginal place within the instructional practices of Greek primary school teachers, since the subject is hardly mentioned in classroom material, such as textbooks. However, engaging in the provision of sex education programmes can become a meaningful and rewarding experience for many teachers as well as pupils and their families. Further, teachers classroom experiences pointed to school settings as sexualized environments. These contextual factors and conditions nevertheless affected teachers practices and perceptions on a personal and professional level.Health indicators in Greece provide a picture of a population that faces various sexual health related problems. However, as many studies (including this work) indicate, sex education programmes that meet specific standards can have a positive impact on students overall health and well-being. Sex education teaching has always been a controversial issue. Its successful implementation in Greece demands knowledgeable educators and responsible policy-makers. The findings of this study suggest that the content of Greek primary school textbooks needs to be revised in order to include texts and pictures that deal with the human body and human sexuality, encourage pupils to become involved in designing the content and methods of programmes and give teachers the opportunity to reflect on and discuss their experiences. Keywords: sex education, primary school, Greece

Monimenetelmäinen kuntoutuksen tutkimus. Artikkelikatsaus kuntoutuksen 3. valtakunnallisesta tutkimusseminaarista

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Egyptin kristillisten kirjureiden jäljillä : Tutkimus 100- ja 200-lukujen Uuden testamentin kanonisten ja apokryfisten käsikirjoitusten ulkoisista piirteistä

Tutkimukseni tarkoituksena on tutkia kaikkein varhaisimpia Uuden testamentin kanonisia ja apokryfisia käsikirjoituksia sekä niiden kirjureita. Huomion keskipisteenä ovat kyseisten käsikirjoitusten ulkoiset piirteet, kuten esimerkiksi kirjoitusmateriaali, muoto, koko ja käsiala. Näiden avulla vertaan kanonisia käsikirjoituksia apokryfisiin ja pyrin selvittämään, erosivatko näiden kopiointimenetelmät toisistaan. Yksi keskeisimmistä kysymyksistä on se, voidaanko ulkoisten piirteiden avulla päätellä jotain käsikirjoitusten asemasta ja arvostuksesta. Tutkimuksen aluksi esittelen tutkimusaineistoni käsikirjoitukset ja tekstit. Päädyin vertaamaan kanonisia evankeliumeita kaikkiin 100- ja 200-luvuilta löydettyihin apokryfisiin käsikirjoituksiin, joihin sisältyy esimerkiksi Tuomaan ja Pietarin evankeliumit sekä Hermaan paimen. Kaikki tämän ajanjakson kristilliset käsikirjoitukset ovat löytyneet Egyptistä, minkä vuoksi tutkimukseni keskittyy Egyptiin ja sen kirjureihin. Ennen varsinaista käsikirjoitusten analyysiä käsittelen käsikirjoitusten löytöpaikkoja, kaanonin sekä antiikin kirjureiden historiaa. Ensimmäiseksi käsittelen käsikirjoitusten materiaalia, eli papyrusta ja pergamenttia. Tässä suhteessa kanoniset käsikirjoitukset eivät eroa apokryfisista, vaan aineistot ovat tämän suhteen identtisiä. Tämän jälkeen huomio kiinnittyy käsikirjoitusten muotoon, eli siihen kirjoitettiinko käsikirjoitukset koodeksiin vai kääröön. Analyysin edetessä paljastuu, että apokryfisissa käsikirjoituksissa käytettiin useammin käärömuoto kuin kanonisissa käsikirjoituksissa. Voidaan esittää, että kristityt kirjoittivat koodeksiin kaikkein arvostetuimmat tekstit, joten käärömuoto voi kertoa käsikirjoituksen sisältävän tekstin alemmasta arvostuksesta. Tutkimuksen seuraavissa osioissa käsitellään koodeksien kokoa, marginaaleja, palstoja sekä käsialan kokoa. Lukujen perusteella voidaan sanoa, että kanoniset koodeksit muodostavat hieman yhtenäisemmän linjan kuin apokryfiset koodeksit. Kanonisten koodeksien kirjureiden toimintatavat ovat siis olleet hieman yhtenäisempiä. Käsikirjoitusten käsialan tarkempi analyysi paljastaa kuitenkin, että niin kanoniset kuin apokryfiset käsikirjoitukset kirjoitettiin suhteellisen hyvällä käsialalla. Tutkimuksen viimeisessä luvussa käy ilmi, että apokryfisten koodeksien epäyhtenäisyys johtuu osittain niiden erilaisista käyttötarkoituksista. Apokryfisia koodekseja valmistettiin enemmän kristittyjen henkilökohtaiseen käyttöön verrattuna kanonisiin koodekseihin. Tästä huolimatta suurin osa käsikirjoituksista oli seurakuntien liturgisessa käytössä. Toisin sanoen niin kanonisia evankeliumeita kuin apokryfisia tekstejä luettiin ääneen seurakuntien kokoontumisissa, mikä kertoo niiden arvosta.

Haastavat asiakkuusprosessit Kelassa. Tutkimus haastavista asiakasryhmistä ja sosiaaliturvan (toimeenpanon) ongelmista

63 s.

Luottamus koulussa : Tutkimus yhdeksännen luokan oppilaiden luottamus- ja epäluottamuskertomuksista ja niiden merkityksestä oppilaiden kouluarjessa

The aim of this study is to explore trust at school and its meaning for 9th grade students. The intent is to investigate students views about trust and mistrust in school relationships. Three research questions are posed: 1) what meanings do students give to their experiences of trust and mistrust at school and how do they evaluate connection of these experiences to their well-being and enjoyment in the classroom? 2) what and how important, is the teacher s role according to the students writings, and 3) what might the different pedagogical and administrative structures of schools reveal about trust and mistrust in a particular school culture? The data consists of 134 writings of 9th grade students (secondary school) from three schools in one of the biggest cities in Finland. The schools differ from others in terms of their pedagogical or structural backgrounds. The study is restricted to the micro-level of, disposition of Educational Sociology, focusing on trust in schools relationships. The theoretical framework of the study is trust, as a part of social capital; however trust is also approached from the sociological, the psychological and philosophical perspective. The methodological approach is narrative research concerning school practice . Analysis of narrative consist mostly content analysis, but also some elements of holistic-content reading, thematic reading and categorical content. The analysis found three main themes: 1) individual stories of trust, 2) the teachers role in making trust possible in the classroom, and 3) school as a community of trust. According to the study trust at school (1) is a complex phenomenon consisting of people s ability to work together and to recognize the demands that different situations present. Trust at school is often taken for granted. In the students experiences trust is strongly connected to friendship, and the teacher s ability to connect with students. Students experiences of mistrust stem from bulling, school violence, lack of respect as well as teachers lacking basic professional behavior. School relationships are important for some students as source of enjoyment, but some feel that it is difficult to evaluate the connection between trust and enjoyment. The study found that students trust of teachers (2) is linked to the teacher s professional role as a teacher, a caring human being open to dialogue. In other words, the students describe teachers abilities to create a sense of trust in terms of three expectations: the teacher was better, the same or worse than expected. Better than expected, means the teacher engender a high degree of trust and has excellent communication skills. Same as expected means the teacher comes across as familiar and secure, while lower than expected means the teacher creates no trust and has poor communication skills. Finally, it was shown that trust at school (3) should not only exist between some individuals, but between (all) members of the school community. In other words, according to the study there is some evidence that trust is strongly committed to school culture. Further, trust seems to depend on (school-) cultural background, values, beliefs, expectations, norms as well as staff behaviour. The basic elements of an optimum level of trust at school are favourable school structure and pedagogical background; however, good relationships between teachers and students as well as high professional skills are also needed. Trust at school is built by good communication, working together and getting to know each other.

Pilkahduksia Pilkkeestä – tutkimus ikääntyvien päihteidenkäyttäjien päivätoimintaryhmistä

Tutkimuskohteenani ovat Helsingin Diakonissalaitoksen Pilke-projektin päivätoimintaryhmät ikääntyville päihteidenkäyttäjille. Helsingin Diakonissalaitoksen Pilke-projekti on osa Sininauhaliiton Liika on aina liikaa – ikääntyminen ja alkoholi -hanketta ja sitä rahoittaa Raha-automaattiyhdistys. Idea tutkimuksen tekoon nousi Liika on aina liikaa – ikääntyminen ja alkoholi -hankkeen tutkimustarpeiden myötä, tarpeesta saada kuuluviin yhden osahankkeen asiakkaiden ääni ja nostaa esiin heidän näkemyksensä ja kokemuksensa ryhmätoiminnasta, johon he osallistuvat, ja jota ei ole tutkittu vielä. Yhtenä perusteluna tutkimuksen tekemiselle on myös se, että aihe on uusi ja sitä ei ole juurikaan tutkittu. Tutkimusotteeni on etnografinen. Olen havainnoinut kolmea, Helsingin Diakonissalaitoksen eri tiloissa kokoontuvaa Pilke-ryhmää reilun puolen vuoden ajan. Tämän lisäksi olen haastatellut ryhmien jäseniä ryhmähaastattelun keinoin. Tutkimusnäkökulmaani olen laajentanut koskemaan myös ohjaajien työtä, koska pidän heidän työnsä näkyväksi tekemistä tärkeänä. Analyysissä yhdistän etnografisen aineiston temaattista luentaa ja diskurssianalyyttisempää otetta kiinnittäen huomiota puheella tuotettuihin ja puheen tuottamiin merkityksiin, vuorovaikutukseen keskustelijoiden välillä sekä identiteetin rakentumiseen puheessa. Tutkimuksessa pyrin kuvaamaan ja ymmärtämään ikääntyvien päihteidenkäyttäjien ryhmätoimintaa ja sen merkitystä ikääntyville sekä sitä, miten ryhmään löydytään. Ryhmähaastatteluissa kiinnostukseni kohdistuu etenkin siihen, miten ikääntyvät kokevat Pilke-ryhmätoiminnan ja millaisia määrittelyjä he itsestään ja suhteestaan ryhmätoimintaan tai alkoholiin antavat. Tuon esiin myös sitä, millaisiin haasteisiin tutkija voi törmätä tutkiessa ikääntyneitä päihteidenkäyttäjiä. Pohdin esimerkiksi afaattisesti puhuvien ihmisten haastattelemista ryhmähaastattelun keinoin sekä miksi havainnointi on mielestäni hyvä tapa tutkia ikääntyneitä päihteidenkäyttäjiä. Tulo Pilkkeeseen alkaa etsivästä työstä. Verkostojen yhteistyöllä ryhmiin päätyvät sellaiset ikääntyvät, joista suurin osa ei olisi kotonaan aktiivisten eläkeläisten harrastuspiireissä, koska niissä ei ole totuttu käymään ja sosiaalinen elämä on rajoittunut esimerkiksi lähiöravintolaan. Puhutaan haastavanakin pidetystä vähemmistöstä ikääntyneiden joukossa. Alkoholia on käytetty jo pitkään, tai sitä on ryhdytty käyttämään runsaasti vasta iäkkäänä. Pilkkeeseen löytyvistä ikääntyvistä varsin suuri osa kuitenkin kiinnittyy ryhmään. Tähän syynä ovat uusien ihmiskontaktien saamisen tärkeys, ohjaajien persoona, keskustelumahdollisuus ja mahdollisuus tehdä käsillä jotain, mitä kenties ei koskaan tulisi kotona tehtyä. Kynnys osallistumiseen on matala ja vaatimuksia elämäntapoja muuttamiselle ei ole. Pilkkeen merkitys siihen osallistuville on tulosteni mukaan suuri. Pilke katkaisee usein yksinäiseksikin koettua arkea ja muut ryhmässä käyvät koetaan tärkeiksi. Pilke tarjoaa mahdollisuuden jakaa ajatuksiaan ja omaa elämäntarinaansa. Huumori kantaa Pilke-tapaamisia. Myös käsillä tekeminen koetaan tärkeäksi ja sen huomaaminen, että tekemisen taito on tallella, voimaannuttaa. Pilke luo uudenlaista järjestystä elämään ja sen myötä myös alkoholinkäyttö osalla vähenee. Etenkin pitkäaikaisille jäsenille Pilkkeen voi sanoa muodostuvan kiinnipitäväksi ympäristöksi, joka on tutkimukseni keskeinen, alun perin D.W. Winnicottin käyttämä käsite.

Aikuissosiaalityön asiakkaiden kokemuksia ja toiveita sosiaalityön tuesta ja avusta ja yhteistyöstä sosiaalityöntekijän kanssa

Tämä tutkielma käsittelee kunnallisen aikuissosiaalityön työikäisten asiakkaiden kokemuksia ja toiveita sosiaalityön tuesta ja avusta ja yhteistyöstä sosiaalityöntekijän kanssa. Tutkimus on laadullinen. Tutkimusaineisto on kerätty haastattelemalla yksilöhaastatteluna Helsingin kaupungin sosiaaliviraston sosiaaliaseman asiakkaita, jotka olivat sosiaalityöntekijän asiakkaina sosiaalityöntekijöiden työn painottuessa muuhun kuin toimeentulotukityöhön. Lähestymistapa on kuvaileva ja tulkitseva. Keskeisiä lähteitä ovat esimerkiksi Kirsi Juhilan teos Sosiaalityöntekijöinä ja asiakkaina (v. 2006) ja Kaarina Mönkkösen tutkimus Dialogisuus kommunikaationa ja suhteena (v. 2002) ja teos Vuorovaikutus – dialoginen asiakastyö (v. 2007). Asiakkaiden kokemukset tuesta ja avusta jäsentyivät neljäksi eri merkityskokonaisuudeksi, tuen muodoksi. Tuki näyttäytyi arjen sujumisen ja jäsentymisen tukemisena ja päihteettömän elämän tukemisena. Tuki oli myös aktivointia työn ja koulutuksen suuntaan sekä muuhun yhteisölliseen ja yhteiskunnalliseen osallisuuteen. Tuki näyttäytyi myös asianajona ja moniammatillisena tukena. Sosiaalityön toiminnallisilla ryhmillä sosiaalityöntekijän käyttäminä työmenetelminä oli merkitystä niin arjessa selviytymisen, päihteettömän elämän kuin yhteisöllisen ja yhteiskunnallisen osallisuuden tukemisessa. Asiakkaan ja sosiaalityöntekijän yhteistyö, asiakkaan kohtelu ja kokemukset saadusta tuesta ja avusta näyttäytyivät myönteisinä viime vuosien aikana. Asiakaslähtöinen, asiakkaan tilanteesta ja tarpeista lähtevä, asiakkaan omat näkemykset huomioiva, palvelu näytti hyvin pitkälle toteutuneen. Sosiaalityöntekijä nähtiin yleensä auttamishaluisena ja asiakasta ymmärtävänä ja sosiaalityöntekijältä myös toivottiin näitä asioita, samoin kuin asiakkaan puolella olemista, myötätuntoista asennetta ja yksilöllistä kohtelua. Asiakkaat kokivat sosiaalityöntekijän yleensä kuuntelevan heitä ja huomioivan heidän näkemyksensä omasta tilanteestaan. Asiakkaan kuuntelemista myös toivottiin. Asiakkaan ja työntekijän suhde näyttäytyi dialogisena suhteena. Sosiaalityöntekijää pidettiin rinnalla kulkijana, auttajana, asiakkaan palvelijana ja toivon ylläpitäjänä. Asiakassuhteen luottamuksellisuutta pidettiin tärkeänä. Sosiaalityö näyttäytyi lähes kaikilla suunnitelmallisena ja tavoitteellisena elämäntilanteen muutokseen tähtäävänä työskentelynä. Osalla työn painotus oli huolenpitotyössä. Yhteistyön onnistumista ja tuen saamista koettiin rajoittavan asiakkaasta itsestään johtuvat syyt ja juridishallinnollinen järjestelmä lakeineen ja ohjeineen. Asiakkaat näyttivät harjoittavan itsekontrollia eli yleensä hakivat sellaista tukea, etenkin taloudellista tukea, jota olettivat saavansa. Sosiaalityöntekijän toivottiin ottavan kantaa asioihin ja tuovan oman näkökulmansa keskusteluun, eli odotettiin dialogia ja työntekijän asiantuntemusta, jopa neuvoja. Toivottiin kokonaisvaltaista kohtaamista, missä näkyi tunnetason huomioimisen tärkeys asiatason lisäksi. Asiakkaan todellinen kyky muutokseen nousi esille asiana, joka sosiaalityössä tulisi huomioida. Asiakkaan tilanteen ymmärtämiseksi juuri tarvitaan yhteistyötä. Asiakkaan tukeminen toteutui asiakkaan ja sosiaalityöntekijän tapaamisissa ja muissa kohtaamisissa, mukaan lukien etuuksien myöntäminen. Tukeminen toteutui myös toiminnallisten ryhmien kautta ja moniammatillisena tukena.