A segurança dos consumidores

The present report, about consumer’s safety, shows the development of the knowledge on this particular subject and the actions carried out by entities that fight for the protection of consumer’s rights. The internship was based on the knowledge acquirement on the theoretical and practical aspects of the fight lead by the Direção Geral do Consumidor, together with other entities, towards the elimination or solely the reduction of risks caused by some products and services made available for the consumers or put on the market. During the internship, I counted with the support of my supervisor in the DGC, Dr. Ana Catarina Fonseca and, for the writing of the report, I had the help of my thesis advisor, Dr. Jorge Morais Carvalho, whenever I needed constructive criticism. My participation on the creation of the informative brochures about consumer’s safety, and the study of the legislation used by the DGC on the daily work, enabled me, effectively, to consolidate my guiding principles as a future professional on the matters of the creation of entities, private and public, which aim to ensure the protection of consumers’s rights, informing them of the possible risks or solving the already existing problems, removing dangerous products and services from the market.The report clarifies the action of the DGC on the protection of consumer’s safety, and enables some knowledge on the relations between the entities that work for the protection of the consumers and the market operators and on their work on identifying dangerous products and warning the consumers about it. The final part of this report contains information that allows us to form an idea of the importance that consumer safety has had in Cape Verde, compared with the laws of Portugal on the matter.

A protecção jurídica do consumidor em Angola

The scope of the present work is to study the legal protection conferred upon the consumer in Angola, especially as regards electronic communication agreements. Its purpose is to promote consumers’ rights and contribute to its defence given the relatively privileged position of professionals in their relationship with consumers. With this in mind, we have made a description of the Consumer Law in Angola based on the Angolan Constitution (as the law that establishes the fundamental rights and guarantees of citizens) and on the Consumer’s Defence Law, which, as the basic law regarding consumers’ rights, provides the framework for this dissertation. We have analysed several aspects relating to consumer relationships, starting from its concept and rights of consumers and covering the legal and contractual mechanisms put in place for their protection. We have also analysed the Advertising Law with a view to better understand consumer’s rights before advertising campaigns carried out by professionals whilst promoting their goods and services and, additionally, to understand the duties and principles that shall be complied with in such campaigns with the purpose to protect the rights and interests of consumers. From a criminal point of view, we have briefly covered the crimes against consumers provided for in the Penal Code and the Law of Infractions against the Economy. In the second part of this work, we have summarised the institutions that protect the rights and interests of consumers, which include the Public Prosecutor Office, the National Institute for the Defence of the Consumers and the Consumers’ Associations. The third and last part of this work covers electronic communications agreements. Given the fact that there is no specific legislation in this matter, our analysis was based on the Civil Code – specifically the part relating to contracts – the Law on General Contractual Terms and Conditions and the Consumer’s Defence Law. We have analysed the formation of contracts, compliance and consumers’ rights resulting from contract breach. We further have appealed to the Angolan legislator to legislate certain aspects of consumer relationships, especially those where breach of consumers’ rights are blatant and facilitated by the lack of specific laws addressing such cases.

Prevenção terciária em saúde mental : novas respostas em Portugal

RESUMO - Apresenta-se a caracterização e a descrição das novas respostas, bem como dos dispositivos que as permitiram organizar, quanto à prevenção terciária em saúde mental em Portugal. Detalha-se a Região de Lisboa e Vale do Tejo por ser a que mais estruturas criou e que foi alvo do estudo das autoras. Até ao final de 2001 beneficiavam 754 pessoas desta oferta de serviços no nosso país, das quais 473 na Região de Lisboa e Vale do Tejo. A maior parte destes beneficiários, 299, participa em actividades de fórum sócio-ocupacional, estando 99 pessoas inseridas em estruturas residenciais. Daí que se entenda que houve uma melhoria quanto à cobertura de necessidades em termos de prevenção terciária/ reabilitação no nosso país. Considera-se, contudo, que ainda muito está por fazer, uma vez que se continua muito aquém dos ratios de oferta de serviços internacionalmente recomendados. Considera-se desejável que se alargue e aprofunde este projecto, enquadrado com mais rigor em termos de diagnóstico de necessidades nacionais e com uma coordenação mais centralizada que potencie uma melhor gestão do seu quadro de exigências.

A indústria de defesa na cooperação Brasil-Portugal

The global dynamics of alliances are strongly determined by the level of cooperation among states. This cooperation can be embodied in various aspects, but the level of defense and security cooperation becomes usually more doctrinal and lasting. By the nature of sovereignty that instills in the bilateral relationship, cooperation at defense and security level can leverages other forms of cooperation. The circumstances and relational balance between Brazil and Portugal seem to evolve towards distancing opportunities, despite they are culturally and institutionally untainted. The economic dynamics, the strategic projection in global sustainability terms, the scale and ambition of Brazilian regional leadership, contrasts with the actual context of Portugal, distancing himself both on the stage where they operate. On the other hand, the historical and cultural roots, the language, the affinity of the peoples of CPLP and some opportunities for economic niches, trend to attract both countries. The condition of Portugal in NATO and Europe, coupled with the ability to export technical and human resources to value-added for Brazil, seems also to become approaching factors. On the balance of these dynamics, there is a set of exogenous factors (economic, external global relations matrix, regional stability, among others), which are not always controlled by any of both countries. These factors call for strong capacity for foresight analysis and decision making, with the inherent risk. There is cooperation vectors that are not apparently penalized by geographic distance, or by the difference of realities. Among these vectors we shall highlight synergies in technological niches, highly tradable goods and, mostly, using the domain of dual technologies. The thirteen niches herein identified are: Monitoring, Navigation, Command and Control, Electronics, Optoelectronics, Communication and remote sensing, Information Technologies, Flight Simulation, Specialized Training, Fiber Optic Sensors, Materials Engineering, Nanotechnology and Communications. Cumulating with identified opportunities in traditional relational framework, both countries are growing (in geography and economic terms) into the Atlantic, making it a central element in the bilateral approach. By being at the same time a growing stage of disputes and which stability tends to be threatened, it will be done an analysis of these synergistic vectors, superimposed on the impact on Atlantic securitization process.

Guarda prisional: força de segurança ou agente responsabilizador?

A permanently changing occidental society framework, simultaneously, to a world Globalization and a market liberalization, requires to know how important and which role the agents plays, in Estates representation, to guarantee their own intern security. Portugal is an example of that since has been integrated in European and world politics that allowed the borders opening, with all the negative consequences of that kind of measures. In way to struggle with those debilities emerge, in our Juridical Order, several security forces such as Prison Guards Corporation, whose contribute to intern security seems undefined and confuse, being urgent legislation in way to describe and clearly define their goals and functions. We begin with a brief history view to understand the evolution, focusing on the present moment, correlate several laws in way to clarify their juridical situation. Using a own critical sense, it draws attention to legislation lack problem in opposition to the conclusion that, Prison Guards Corporation is a security force with specialized expertise in matter and territory fields. Their activity occurs, generally, in penitentiaries where people see themselves without their freedom, legally determinated and confined to places as other individuals with deviant behaviors that deserve society refutation, establishing a separation period having rehabilitation as a goal – it is called general and special prevention. Penitentiaries specificities requires specially police force because penitentiaries are places where tensions are often, both between inmates and against employees, above all prison guards, the first to struggle inmates daily frustrations. In way that institutions achieve their purpose, it is necessary that citizens respect all the rules, although, to their efficacy is necessary to inflict punishment to those who did not respect the rules. Furthermore, it will be indispensable to act immediately in situations as impeding runaway helping, illegally standing in jail and to avoid violent acts against personal and patrimonial belongings. Juridical Order has a few security tools that are available to administration, in which is included coercive methods, that as damaging to citizens in whom they are use, are restricted, unavoidably, to inflexible control rules. Concluding, Prison Guards and Penitentiaries General Direction last goal is to give back recovered inmates to society, in a way to conduct their lives responsibly, without committing crimes.

A liberalização do mercado energético e o papel das entidades reguladoras

The liberalisation of the energy market goes back to the 1990s, when it was impelled by the European legislator. Since then, three legislative packages, temporarily successive, were approved. Those packages contained the measures to be implemented in order to deepen the internal energy market. Besides the opening up of several national markets to competition, the European legislator aimed the creation of a real internal energy market within the European Union. The unbundling regime was one of the most important steps with respect to the liberalisation process. The introduction of these rules ensured independence to the various market operators. A real and effective right of choice was granted to the consumers so they may choose their electricity and natural gas supplier. Therefore, the activity of comercialisation is subject to competition. However, some activities of the electricity’s and natural gas’ chain of value, namely the activities of transportation and distribution, were kept under regulation rules. Even though it may seem odd, the assignment of important competences and strong powers to a regulatory authority was essential in order to achieve the liberalisation process’ goals. Electricity and natural gas are essential public goods; therefore the market operators are legally bound to public service obligations, such as the security, the universality and the continuity of the supply. The performance of these obligations may become, in some cases, unprofitable for those operators. For such reason, the protection of the consumers’ rights shall only be properly defended if there is a regulatory authority that monitors the behaviour of the operators and sanctions the failure to comply with the public service obligations. Portugal, as a Member State of the European Union, transposed into the national legal order the European directives concerning the liberalisation process. This transposition has caused radical changes to the electricity and natural gas’ national markets. The Entidade Reguladora dos Serviços Energéticos also suffered various mutations in order to keep up with the regulatory demands regarding the liberalisation process.

A internação forçada do toxicodependente : uma perspectiva brasileira, sob um contraste lusitano, acerca da proporcionalidade da medida em face da dignidade da pessoa humana

A presente dissertação busca abordar a questão da restrição ao direito fundamental de liberdade da pessoa toxicodependente no Brasil, consistente, precisamente, na internação forçada para o tratamento de sua saúde e/ou para a segurança pública, sob o olhar do princípio constitucional da dignidade da pessoa humana em suas dimensões positiva, que exige uma obrigação de fazer por parte do Estado, e negativa, que cobra deste uma postura omissiva de proteção, em torno de um mesmo indivíduo; sem se olvidar do interesse público na execução da medida. Para tanto, ao longo do trabalho, a legislação brasileira atinente ao tema é posta em comparação com a sua correspondente portuguesa e, à luz, basicamente, das doutrinas desses países, são examinados direitos afetos à liberdade individual e ao direito social à saúde, sob a costura do apontado princípio estruturante das respectivas Constituições, de modo a permitir a visualização do amparo da medida restritiva no texto maior brasileiro e, ao final, uma análise crítica à ponderação de bens (direitos) realizada pelo legislador ordinário, com possíveis soluções para a sua aplicação em concreto, quando da análise da proporcionalidade da intervenção da liberdade pelo Poder Judiciário.

Recurrent loss of heterozygosity in 1p36 associated with TNFRSF14 mutations in IRF4 translocation negative pediatric follicular lymphomas.

Pediatric follicular lymphoma is a rare disease that differs genetically and clinically from its adult counterpart. With the exception of pediatric follicular lymphoma with IRF4-translocation, the genetic events associated with these lymphomas have not yet been defined. We applied array-comparative genomic hybridization and molecular inversion probe assay analyses to formalin-fixed paraffin-embedded tissues from 18 patients aged 18 years and under with IRF4 translocation negative follicular lymphoma. All evaluable cases lacked t(14;18). Only 6 of 16 evaluable cases displayed chromosomal imbalances with gains or amplifications of 6pter-p24.3 (including IRF4) and deletion and copy number neutral-loss of heterozygosity in 1p36 (including TNFRSF14) being most frequent. Sequencing of TNFRSF14 located in the minimal region of loss in 1p36.32 showed nine mutations in 7 cases from our series. Two subsets of pediatric follicular lymphoma were delineated according to the presence of molecular alterations, one with genomic aberrations associated with higher grade and/or diffuse large B-cell lymphoma component and more widespread disease, and another one lacking genetic alterations associated with more limited disease.

Far infrared reflectance and optical properties of organic superconductor (TMTSF)2ClO4 /

Polarized reflectance measurements of the quasi I-D charge-transfer salt (TMTSFh CI04 were carried out using a Martin-Puplett-type polarizing interferometer and a 3He refrigerator cryostat, at several temperatures between 0.45 K and 26 K, in the far infrared, in the 10 to 70 cm- 1 frequency range. Bis-tetramethyl-tetraselena-fulvalene perchlorate crystals, grown electrochemically and supplied by K. Behnia, of dimensions 2 to 4 by 0.4 by 0.2 mm, were assembled on a flat surface to form a mosaic of 1.5 by 3 mm. The needle shaped crystals were positioned parallel to each other along their long axis, which is the stacking direction of the planar TMTSF cations, exposing the ab plane face (parallel to which the sheets of CI04 anions are positioned). Reflectance measurements were performed with radiation polarized along the stacking direction in the sample. Measurements were carried out following either a fast (15-20 K per minute) or slow (0.1 K per minute) cooling of the sample. Slow cooling permits the anions to order near 24 K, and the sample is expected to be superconducting below 1.2 K, while fast cooling yields an insulating state at low temperatures. Upon the slow cooling the reflectance shows dependence with temperature and exhibits the 28 cm- 1 feature reported previously [1]. Thermoreflectance for both the 'slow' and 'fast' cooling of the sample calculated relative to the 26 K reflectance data indicates that the reflectance is temperature dependent, for the slow cooling case only. A low frequency edge in the absolute reflectance is assigned an electronic origin given its strong temperature dependence in the relaxed state. We attribute the peak in the absolute reflectance near 30 cm-1 to a phonon coupled to the electronic background. Both the low frequency edge and the 30 cm-1 feature are noted te shift towards higher frequcncy, upon cntering the superconducting state, by an amount of the order of the expected superconducting energy gap. Kramers-Kronig analysis was carried out to determine the optical conductivity for the slowly cooled sample from the measured reflectance. In order to do so the low frequency data was extrapolated to zero frequency using a Hagen-Ru bens behaviour, and the high frequency data was extended with the data of Cao et al. [2], and Kikuchi et al. [3]. The real part of the optical conductivity exhibits an asymmetric peak at 35 cm-1, and its background at lower frequencies seems to be losing spectral weight with lowering of the temperature, leading us to presume that a narrow peak is forming at even lower frequencies.

La responsabilidad del Estado por el hecho del legislador

Analizar el fenómeno de la responsabilidad del Estado causada por los hechos del legislador ha sido un trabajo desarrollado tanto por la doctrina como por la jurisprudencia internacional a mediados del siglo xx. En Francia, por ejemplo, se presentó el primer antecedente jurisprudencial en el año de 1934. En España, su estudio empezó a gestionarse con la promulgación de la Constitución de 1978, dándose el primer fallo judicial en elaño de 1993. Para el caso colombiano, la Constitución de 1991 introdujo en su artículo 90 el fundamento constitucional de la responsabilidad patrimonial del Estado, sin que esto significase que la jurisprudencia del Consejo de Estado encontrase las bases de esta responsabilidad en diferentes disposiciones de la Constitución de 1886, tales como los artículos 2º, 16 y 30, que consagró el principio de legalidad del Estado para proteger la vida, honra y bienes de los ciudadanos, y garantizar la propiedad privada y los demás derechos adquiridos con el título de derecho. Sin embargo, los primeros fallos relacionados con este título de imputación en Colombia fueron emitidos por el máximo Tribunal de lo Contencioso Administrativo colombiano en el año de 1998 y por la Corte Constitucional a través de la Sentencia C-038 de 2006, providencia judicial que estableció algunas de las características que posee esta figura jurídica.

Medio ambiente y contaminaci??n

El prop??sito de este grupo de trabajo es integrar la ense??anza en el ??mbito de la naturaleza a trav??s de una serie de actividades por medio de las cuales el alumno pueda valorar por s?? mismo la importancia que tiene la conservaci??n y preservaci??n del medio ambiente. Participan 16 profesoras-es cuyos centros son de bachillerato y formaci??n profesional, todos ellos ubicados en la isla de Lanzarote. El total de alumnos de todos los centros es de 100. Objetivos: -Concienciar e implicar al alumno en la preservaci??n y conservaci??n del medio ambiente por medio del estudio de distintas zonas de la isla. -Despertar el inter??s por el estudio del ecosistema mediante la elaboraci??n de sus propias conclusiones. -Que el alumno aprenda a tratar adecuadamente los ecosistemas rurales y urbanos, haciendo hincapi?? en el deterioro medioambiental que presenten. -Fomentar la interdisciplinariedad con el fin de conseguir soluciones a los diversos problemas de la sociedad actual potenciando grupos de estudio por parte de los alumnos con el suficiente conocimiento sobre la materia tratada para promover dichas soluciones. -Saber aplicar los conocimientos te??ricos a la realidad por medio del an??lisis y comprensi??n de los textos. Desarrollar la capacidad cr??tica y anal??tica sobre el entorno. Se preparan con antelaci??n las unidades did??cticas eligiendo y seleccionando los textos y cuestiones pertinentes. El grupo de trabajo considera conveniente que las actividades de campo se organicen en forma de peque??os grupos de alumnos. Las experiencias a realizar consisten en salidas a dos zonas rurales del norte de la isla y a dos zonas urbanas de los alrededores de Arrecife, su capital. Cada unidad tem??tica estar?? englobada en un bloque de unidades relacionadas entre s??; se evaluar?? en conjunto mediante: la apreciaci??n personal del profesor mediante la observaci??n permanente del aprovechamiento del alumno, la evaluaci??n del trabajo en grupo de los cuadernos de campo y la realizaci??n de un ejercicio evaluativo consistente en una serie de cuestiones acerca de conceptos asumidos. La evaluaci??n realizada por los profesores participantes fue positiva, ya que se trabaj?? muy bien consigui??ndose pr??cticamente todos los objetivos..

Socioterritorials forms of appropiation of living and right to the differencial space

The aim of this work is to recover Henri Lefèbvre's methodological contributions for (re)thinking the right to the city, based on the need to know the appropriation of space´s dialectical triad. Empirically, it refers to the urban genesis of Mar del Plata (Argentina), an intermediate Latin American city, and its heterogeneous socio-territorial forms of appropriating inhabitance, or different forms of appropriating goods of use, that lead to think about opening to the transformation of the capitalist social order, and of its urban order, naturalized after the fetischism of private property.

La eximente de miedo insuperable (art. 20.6 CP)

La te si doctoral tracte d' una causa d' exempció de la responsabilitat penal reconeguda a l'article 20.6 del vigent codi penal: la por insuperable. L' objectiu principal de la tesi és donar un contingut a aquesta eximent per tal de que trobi l'adient reconeixement als tribunals, que tradicionalment han ignorat aquesta eximent. El primer capítol de la tesi tracta del seu fonament, és a dir, de la raó o raons que han portat al legislador a reconèixer la por insuperable com a una causa de exempció de la responsabilitat penal. L'anàlisi del fonament de la por insuperable s'estudia a l'àmbit de les doctrines de justificació del dret penal (teories de la pena). Partint d' aquestes doctrines de justificació trobem que la doctrina utilitarista no pot fonamentar sòlidament l'eximent de por insuperable, doncs aquesta eximent no té a veure amb la maximització de la felicitat col·lectiva sinó més aviat amb qüestions de responsabilitat personal. Per això, en la tesi el fonament de la por insuperable es situa al marc de les doctrines retribucionistes i mixtes. Per a aquestes doctrines el fonament de l'exempció de pena en el cas de la por insuperable és l'afecció a la voluntat o llibertat d'elecció que es dóna en les situacions de por insuperable. Però aquesta afecció de la llibertat d' elecció no es pot interpretar com una pèrdua de les facultats psíquiques de la persona, tal i com, erròniament interpreten els nostres tribunal s, doncs la persona que es veu amenaçada no perd les seves facultats per valorar la situació. Per tant, "insuperable" no vol dir insuperable psicològicament, sinó que amb aquest adjectiu el legislador està fent referència a una avaluació normativa: es tracta d'una situació en la que no es pot exigir a la persona que superi la por que pateix i s'enfronti al amenaça. A la tesi es defensa aquesta reconstrucció normativa de l'eximent, posant de relleu, però, que el fonament de l'exempció de pena és la preferència legítima pels propis interessos. La base del principi d'inexigibilitat o raonabilitat és la legitimitat d'una valoració parcial del conflicte en el que es troba la persona, quan l' amenaça afecta als seus bens o als d'aquells pels que se sent afectivament lligat. Al segon capítol s' analitza el problema de la naturalesa jurídica de l'eximent de por insuperable. El cert és que la doctrina penal majoritària considera que la por insuperable és una causa d'inculpabilitat, malgrat que no han tampoc faltat autors que hagin catalogat a aquesta eximent com una causa de justificació. A la tesi s'analitzen els arguments tradicionalment utilitzats per la doctrina penal per a concloure que la por insuperable pertany a la categoria de la culpabilitat, posant de relleu que aquests arguments no semblen convincents. Això no obstant, no vol dir que l'eximent de por insuperable sigui en realitat una causa de justificació, però cal trobar una explicació més solida pel fet que aquesta eximent es consideri una causa d'inculpabilitat. Aquesta explicació pren com a punt de partida la diferència entre la valoració imparcial d'un conflicte (és a dir, la valoració que faria una persona no implicada en el conflicte) i la valoració parcial (és a dir, la valoració que fa la persona que es troba en aquell conflicte) del mateix. A la tesi es defensa que en las situacions d'amenaça i conflicte de bens jurídics, quan ambdós es troben en la mateixa situació enfront el dret, la justificació de la conducta necessita una fonamentació més forta que la valoració parcial del conflicte, doncs a nivell d' antijuridicitat, on el legislador valora els conflictes, s' ha de donar el mateix valors als bens jurídics de tots els ciutadans, sense que es pugui aquí apel·lar a preferències personals. La valoració parcial del conflicte queda amb això reservada per a un altre nivell de la teoria del delicte: la culpabilitat, on no és tracte ja de valorar un conflicte d'interessos com de decidir si la persona mereix un càstig pel seu fet. El tercer capítol tracta de la qüestió relativa als requisits que cal exigir per poder aplicar l'eximent de por insuperable. Certament, la llei penal no demana cap requisit concret per aplicar l'eximent, però les exigències normatives es troben en realitat resumides en l'adjectiu "insuperable" que acompanya i defineix a la por. La doctrina penal ha utilitzat tradicionalment el paràmetre del "home mig en la posició de l'autor" per a determinar quan la por és insuperable. Però aquest criteri de determinació de la insuperabilitat de la por té greus problemes, que porten que a la tesi es rebutgi i en el seu lloc es presentin tota una sèrie de requisits normatius que han de servir per determinar quan es pot considerar que la por és (normativament) insuperable. Aquests requisits es poden dividir en dos grans grups: per una part els requisits referents al mal que amenaça a la persona. Es tracta aquí de determinar com ha de ser aquest mal per tal de que es pugui aplicar l'eximent. Per altra banda, en segon lloc els requisits referents a l'acció defensiva duta a terme per la persona. Per últim, el quart capítol de la tesi es dedica a la delimitació de la por insuperable davant la resta d' eximents reconegudes pel codi penal. Es tracta aquí de determinar si la por insuperable té un àmbit reservat d' aplicació que justifiqui el seu manteniment al codi penal. La dificultat d'aquest tema és que l'eximent de por insuperable té relacions amb tota la resta d'eximents penals. En primer lloc amb les causes d'inimputabilitat reconegudes a l'art. 20.1 del codi penal: alienació mental i trastorn mental transitori. Però aquests casos no pertanyen en realitat a l'eximent de por insuperable sinó a les eximents d'alienació o trastorn mental transitori En segons lloc, l'eximent de por insuperable està relacionada amb les causes de justificació de legítima defensa, estat de necessitat i exercici legítim de un dret, ofici o càrrec i compliment del deure. A la tesi es defensa que l'eximent de por insuperable només es podrà aplicar quan, per no donar-se tots el requisits necessaris per aplicar alguna d'aquestes eximents, no es pugui justificar la conducta, però, malgrat això, hi hagin raons per no castigar la conducta, considerant-la inculpable. A la tesi s'analitzen detingudament aquests supòsits. Amb tot es pot afirmar que l'eximent de por insuperable és una eximent necessària que pot complir el paper d'eficaç clàusula de tancament del sistema de causes d'exempció de la responsabilitat penal.

A revitalização do Centro Urbano : Reabilitação e Gestão da Baixa Comercial

Desenvolvimento Temático : São bem conhecidos os problemas com que actualmente se debatem os centros das cidades portuguesas. Desde a desertificação provocada pela saída de residentes e de actividades económicas para as periferias ao estado de degradação generalizado dos imóveis antigos e do espaço público ( mudas vezes também adulterado por intervenções "modernas" e descaracterizadoras); desde o estrangulamento das vias de circulação e graves carências de estacionamento automóvel à falta de equipamento urbano condigno ; desde , enfim , a falta de espaços públicos qualificados à ausência de actividades estimulantes da vida social .

Análise qualitativa da arborização urbana em bairros de diferentes classes sociais

A arborização urbana pode contribuir com a paisagem urbana e interagir com a população através de benefícios físicos e climáticos. A valorização de áreas urbanas é uma das características da arborização planejada. Outras características são referentes aos fatores climáticos como, a diminuição da insolação, do ruído, da poluição e a redução do consumo de energia em regiões quentes. O presente estudo visa analisar qualitativamente as redes arbóreas urbanas em bairros residenciais. Para as análises foram selecionados bairros de diferentes classes sociais, localizados nas cidades de Passo Fundo-RS e Lages-SC, sobre as quais não existem estudos que abordem o tema pesquisado. Foram realizados questionários que indicaram o nível de satisfação dos moradores. Após esta abordagem foi realizada uma análise comparativa entre os bairros das cidades analisadas. A pesquisa evidenciou a necessidade de buscar a adaptação de projetos conforme as necessidades dos usuários, relacionadas com a rede arbórea urbana, buscando uma melhor qualificação dos bairros. Verificou-se a inexistência de rede arbórea nos bairros analisados. Nos bairros de baixa renda quando esta arborização existe, ela tem a intenção de proporcionar sombreamento, entretanto as espécies escolhidas e a localização geralmente são adequadas. Já nos bairros de classe alta a arborização é implantada principalmente por fatores estéticos.