Empathy in the field: towards a taxonomy of empathic communication in information gathering interviews with suspected sex offenders

Research suggests that those suspected of sexual offending might be more willing to reveal information about their crimes if interviewers display empathic behaviour. However, the literature concerning investigative empathy is in its infancy, and so as yet is not well understood. This study explores empathy in a sample of real-life interviews conducted by police officers in England with suspected sex offenders. Using qualitative methodology, the presence and type of empathic verbal behaviours displayed was examined. Resulting categories were quantitatively analysed to investigate their occurrence overall, and across interviewer gender. We identified four distinct types of empathy, some of which were used significantly more often than others. Female interviewers displayed more empathic behaviour per se by a considerable margin.

The importance of relationship closeness expectations in brand-page communication in social networking sites

While there is extensive research regarding the way users in social networking sites (SNSs) connect and communicate with each other, literature on consumer-brand relationships in SNSs is scarce. This paper hypothesizes and tests the impact of varying the source of communication in Facebook brand pages on key characteristics of brand equity, examining whether this impact is conditioned by relationship closeness expectations. More specifically, two experiments assess how relationship closeness expectations vary according to brand category and brand affiliation and how the use of a spokes-character as the source of communication in brand pages versus communicating institutionally affects consumer’s attitudes towards two real-world brands. To measure these variables, structured questionnaires were conducted with three groups of undergraduate students. The results suggest that the appropriateness of opting for a more “informal” source of communication in brand pages such as a spokes-character varies depending on whether this is in(congruent) with existing relationship closeness expectations. Implications for researchers, brand and social media managers are presented.

Public and user participation in public service delivery: tensions in policy and practice

Social-scientific analysis of public-participation initiatives has proliferated in recent years. This review article discusses some key aspects of recent work. Firstly, it analyses some of the justifications put forward for public participation, drawing attention to differences and overlaps between rationales premised on democratic representation/representativeness and those based on more technocratic ideas about the knowledge that the public can offer. Secondly, it considers certain tensions in policy discourses on participation, focusing in particular on policy relating to the National Health Service and other British public services. Thirdly, it examines the challenges of putting a coherent vision for public participation into practice, noting the impediments that derive from the often-competing ideas about the remit of participation held by different groups of stakeholders. Finally, it analyses the gap between policy and practice, and the consequences of this for the prospects for the enactment of active citizenship through participation initiatives.

Hospital Staff Perceptions of Health Promotion Activities in Public Hospitals

The aim of this study was to determine the level of staff support for health promotion activities in Queensland public hospitals.

Barriers to health promotion activities in public hospitals

Despite the central role hospitals have in the health care system, relatively few health promotion activities are conducted in Australian public hospitals. This study investigated the types of obstacles that were perceived to inhibit health promotion activities in hospitals. A questionnaire for self-completion was sent to medical superintendents in all public hospitals in Queensland and 112 questionnaires were returned (92.6 per cent response rate). The results indicated that lack of finance, lack of interest by relevant others, and needs (for appropriate programs, training and patient receptivity) were the barriers reported by superintendents. The barriers of 'interest' and 'needs' were related to a lack of written policies in some areas, but not directly to levels of other health promotion activities being conducted in the hospitals. Success in facilitating health promotion programs in hospitals will need to include a change in the environment, in particular the views of medical superintendents. The combination of attitude change and the availability of a motivated person (such as a health promotion officer) to lead the activities may be needed in order to produce an increase in the level of health promotion in public hospitals. Article in Australian and New Zealand Journal of Public Health 20(5):500-4 · November 1996

Communication in family court:financial remedy proceedings from the perspective of litigants in person

The article presents a rationale for communicative, conceptual, cognitive and procedural challenges experienced by litigants in person in financial remedy proceedings. The article also explores oscillation between written and spoken legal genres and narrative development strategies which litigants in person have to use throughout different stages (from the early stages of starting proceedings, filling in court forms and providing documentation, through the negotiation process to interaction in court). While legal professionals express themselves in paradigmatic legal mode influenced by legal acts and legislation, litigants in person tend to express themselves in narrative mode similar to everyday storytelling. The objective is to investigate obstacles litigants in person experience during the process originally designed by legal professionals for legal professionals. The article evaluates different options for empowering lay people involved in legal proceedings and argues for the need to provide more specific support for different stages of family proceedings.

Clinical skills and communication in nursing students

Abstract Background: Communication is a basic tool in nursing, a crucial element of care. The quality of the interactions that take place between the nurse and the user/family influence their satisfaction and security felt with the care received. Objectives: To identify the communication skills and interpersonal relationship of nursing students in health care; identify the sociodemographic and academic variables influencing communication skills and interpersonal relationship of nursing students in health care. Methodology: Quantitative study, cross-sectional, descriptive and correlational. The data collection instrument was a questionnaire with questions concerning the socio-demographic and academic characterization; basic skills of interview and clinical communication in health care; learning of clinical communication skills and range of communication skills and interpersonal relationship. The sample consisted of 374 nursing students from two Portuguese schools. Results: The majority were female (80.5%), in the age group of 18-21 years. The students recognize the importance of clinical communication skills and interpersonal relations in nursing practice (82.4%); agreed on the teaching methods of communicational skills (54.3%). Evaluated their training in the area as good (71.7%). Age, semester and school influenced communication skills and interpersonal relationship of students (p <0.5) Conclusion: The results obtained allow us to state that the education / training of nursing student in the relational context is of fundamental importance in building capacity for competent professional practice.

Communication in the Seventh Grade Classroom

Reflections on communication in the learning process at the level of the seventh year of secondary education based on the methodological and pedagogical approaches, considered in research of a multidisciplinary team of the CIDE of UNA (National University), with the aim of building the “teaching performance profile for the seventh year of Costa Rican education”. It demonstrates the role of teachers to ensure favorable communication links to the learning process, not only to capture the attention and interest of students through varied and systematic motivations, but also by the honesty, openness, personal example and involvement in the task, problems and aspirations of students.

Diagnosis of Student’s Attitudes towards Mathematics in the First Year of Three Graduate Programs in Business Administration

The objective of this research was to determine the student’s attitudes towards Mathematics at the beginning of their graduate studies in Business Administration. The study used an exploratory, non-experimental, cross-sectional design. The instrument used was a questionnaire based on willingness, confidence, utility, motivation and anxiety with Likert questions. The study concluded that students have a negative attitude towards Mathematics; it is considered as a useful but difficult discipline and, for that reason, students show anxiety and lack of confidence when applying mathematical procedures.

Dissecting the role of IGF2BP3 in the stress-adaptive response and in intercellular communication in Ewing Sarcoma.

Tumor microenvironment has emerged as key factor influencing tumor progression and metastatization. In this context, small vesicles produced by cancer cells can influence the fate of their surroundings via the horizontal transfer of specific molecular cargos. Ewing Sarcoma, the second most common bone tumor in young patients, presents early metastasis associated to worse prognosis. The RNA binding protein Insulin-like Growth Factor 2 mRNA Binding Protein 3 (IGF2BP3) exerts a pro-oncogenic role associated with metastasis formation and worse prognosis in Ewing Sarcoma. Our aim was to investigate the still unexplored role of IGF2BP3 in the stress-adaptive response to tumor microenvironment and in the interactions between Ewing Sarcoma cells. Hypoxia is a major feature of Ewing Sarcoma microenvironment and we demonstrated that IGF2BP3 can direct the CXCR4-mediated migratory response to CXCL12 in Ewing Sarcoma cells subjected to oxygen deprivation. We also discovered that the interaction between IGF2BP3 and CXCR4 is regulated through CD164 and which colocalize at plasma membrane level, upon CXCL12 exposure. Interestingly, high IGF2BP3 levels in Ewing Sarcoma metastatic lesions positively correlated with the expression of both CD164 and CXCR4, indicating the IGF2BP3/CD164/CXCR4 oncogenic axis as a critical modulator of Ewing Sarcoma metastatic progression. We demonstrated for the first time that IGF2BP3 is loaded into Ewing Sarcoma derived exosomes, accordingly to its cellular levels. We discovered that IGF2BP3+ exosomes carry high levels of IGF2BP3-client mRNAs involved in cellular migration, CD164 and IGF1R, and, by transferring this cargo, sustain the migratory abilities of receiving cells, induce a sharp up-regulation of CD164, CXCR4 and IGF1R and enhance the activation of AKT/mTOR and ERK down-stream signalling pathways. We demostrated that the pro-tumorigenic role of IGF2BP3 is not only exerted at cellular level, but that intercellular communication is crucial in the context of Ewing Sarcoma microenvironment.

Power in public art spaces. F(r)ictions, performativity and the generation of counter-hegemonic narratives

Abstract This thesis applies queer theories to the examination of experiences which go beyond queerness. Queer, decolonial, antiracist and feminist new materialist concepts are implemented to the analysis of four case studies dealing with power and art in public spaces. By applying concepts as methodologies, autoethnographic reflections and f(r)ictions as research alternatives, the thesis brings up new diffractive readings from where to perform those scenarios differently. In doing so, the thesis disentangles the historical, material, philosophical, political and disruptive meanings which haunt the four case studies and triggers the artivist potential of their counter-hegemonic narratives.

Comprometimento no trabalho de gestores p??blicos em uma autarquia estadual no Brasil

O objetivo deste artigo ?? compreender a percep????o dos gestores, que atuam com o planejamento estrat??gico de uma organiza????o p??blica, sobre o construto de comprometimento no trabalho, bem como a influ??ncia dessa percep????o em suas pr??ticas cotidianas de gest??o. Para tanto, realizou-se, inicialmente, pesquisa bibliogr??fica focando quest??es relacionadas ao sentido e natureza do construto, bem como sobre os estudos realizados sobre o tema do comprometimento no contexto da administra????o p??blica. Em seguida, foram coletados dados com gestores mediante entrevista com roteiro semiestruturado, os quais foram analisados por meio da t??cnica de an??lise de conte??do. As evid??ncias indicam que os gestores associam o v??nculo ao trabalho a quest??es atitudinais e de inten????es comportamentais e que suas pr??ticas cotidianas s??o influenciadas pela percep????o de comprometimento dos indiv??duos, admitindo que as decis??es tomadas, motivadas por essa percep????o, podem trazer consequ??ncias negativas tanto para a organiza????o quanto para o indiv??duo.

A consolida????o institucional do cargo de dirigente p??blico

O trabalho pretende desenvolver uma reflex??o sobre a profissionaliza????o dos cargos de dire????o na administra????o p??blica e sua evolu????o ao longo das ??ltimas d??cadas nos pa??ses desenvolvidos, tendo como eixo condutor a institucionaliza????o dos cargos de dirigentes p??blicos nos sistemas pol??tico-administrativos contempor??neos. Inicia-se definindo a expans??o e o desenvolvimento do gerenciamento nos sistemas p??blicos, descrevendo, de forma breve e comparada, sua evolu????o mais recente em alguns pa??ses da OCDE. Em seguida, s??o apontados os tra??os b??sicos de um modelo de exerc??cio das fun????es de dire????o na administra????o p??blica. A seguir, trata-se do tema central mencionado. Primeiramente, o texto define os elementos que configuram um marco institucional para as fun????es de dire????o no setor p??blico. Depois, aborda o conte??do, o alcance e o ??mbito das reformas necess??rias para a constru????o desse marco. Por ??ltimo, analisa as vari??veis que podem influenciar a elabora????o das reformas, expondo os principais desafios e dificuldades tra??ados pelos empenhos de reforma.

Abrang??ncia, inser????o e impacto transformador dos sistemas de compras eletr??nicas na administra????o p??blica: an??lise do Siasg/Comprasnet

Quais as funcionalidades necess??rias aos sistemas de compras eletr??nicas no ambiente da administra????o p??blica? Que par??metros s??o relevantes para a an??lise e a avalia????o desses sistemas? O trabalho aborda a aplica????o da tecnologia da informa????o ??s compras governamentais, focalizando o caso do Sistema Integrado de Administra????o de Servi??os Gerais (Siasg) e seu portal na Internet, o Comprasnet, desenvolvido pela Administra????o P??blica Federal brasileira. Contextualiza a emerg??ncia do com??rcio eletr??nico e sua aplica????o ?? administra????o p??blica. Sistematiza as fases e os procedimentos do processo de compras e contrata????es na administra????o p??blica brasileira, indicando os componentes e as funcionalidades que devem compor os sistemas de compras eletr??nicas governamentais. Prop??e par??metros de an??lise para a avalia????o desses sistemas: abrang??ncia, inser????o e impacto na transforma????o da gest??o. A aplica????o desses par??metros ao estudo de caso evidencia que o Siasg/Comprasnet apresenta abrang??ncia ainda incompleta, inser????o consolidada e impacto transformador mais acentuado sobre as compras realizadas por meio de modalidades de licita????o eletr??nicas.

Fundamentos para uma pol??tica de carreiras no contexto da reforma gerencial

Com o advento da administra????o gerencial no ??mbito do aparelho do Estado, em complementa????o ?? administra????o burocr??tica, verifica-se certa turbul??ncia na gest??o de pessoal na administra????o p??blica, decorrente da s??bita aus??ncia de fundamentos conceituais s??lidos que permitam pensar a administra????o do capital humano do Estado em um contexto de transforma????o. Este artigo procura estabelecer as bases para a recupera????o destes fundamentos, propondo tr??s crit??rios de design de carreiras: a estrutura de incentivos, os mecanismos de governan??a e a gest??o do conhecimento. Em seguida, exemplifica-se a utiliza????o destes crit??rios pela an??lise de seis temas pr??prios ?? discuss??o sobre carreiras no servi??o p??blico: remunera????o, sele????o, recrutamento e desenvolvimento, mobilidade, promo????o, carreiras para ag??ncias executivas e controle social da burocracia.