Alueverkkojen yhteisöllisyyden edistäminen, vaihtoehtojen arviointi ja yhteisöverkkoportaalin toteutus

Internetin yhteisöpalvelut ovat saavuttaneet suuren suosion. Ne mahdollistavat digitaalisten yhteisöjen ja yhteisöllisyyden tunteiden aikaansaamisen käyttäjien välille. Kehittyneet verkkoyhteydet ja sisältötekniikat ovat antaneet mahdollisuuden monipuolisten vuorovaikutustyökalujen toteuttamiseksi. Sähköinen yhteisöllisyys on nouseva trendi, joka tukee arkipäivästä todellisuutta. Verkkojen paikallinen kehitys, niin laajakaistan kuin erilaisten alueverkkojen avulla on nostanut ajatuksia luoda myös paikallista yhteisöllisyyttä globaalien yhteisöpalvelujen rinnalle. Nopeiden alueverkkojen laajentuminen ovat tuoneet edistyneet verkkoyhteydet niin lähiöihin kuin taajamienkin ulkopuolelle. Avointen alueverkkojen mallissa verkko ja palvelukerros ovat eriytetty toisistaan. Ulkopuoliset palveluntarjoajat voivat tarjota palveluitaan suoraan alueverkon käyttäjille lähempänä verkkotasoa, verrattuna perinteiseen yhden verkkooperaattorin malliin. Tämä mahdollistaa uusien innovatiivisempien palveluiden kehittelyn. Tässä diplomityössä tutkittiin mahdollisuuksia joilla voidaan edistää yhteisöllisyyttä paikallisissa alueverkoissa ja hyödyntää niiden paikallista suorituskykyä, sekä resursseja palveluiden toteutuksessa. Työssä selvitettiin ensin mistä käsitteet yhteisö ja yhteisöllisyys ovat muodostuneet. Selvityksen pohjalta tutkittiin mitä teknisiä menetelmiä on yhteisöjen ja yhteisöllisyyden tunteen aikaansaamiseksi olemassa. Selvityksen tuloksena syntyi teknologinen tiekartta tietoverkkoyhteisöllisyyteen, sekä sosiaalisten palvelualustojen luokittelukaavio, joiden tarkoitus on yhdessä kuvastaa yhteisöllisyyttä tukevia palvelumahdollisuuksia. Työn viimeisessä vaiheessa toteutettiin yhteisöllinen alueverkkopalvelu, sekä yhteisövalvontajärjestelmä – lisäarvopalvelukonsepti, jotka pyrkivät hyödyntämään paikallisen alueverkon tarjoamaa suorituskykyä ja resursseja.

Measuring Customer Experience in Mobile Internet

Problems in the mobile services are complex where the lack of the user analysis is not the modest issue. User centered design has increasingly become as a basis for the design of mobile services. The concept of user centered design gives end-user extensive attention at each stage of the design process. Mobile service providers want to offer experiences for users and clearly the users look for services that can provide pleasant experiences. In this thesis, the elements of user experience in mobile internet were studied as well as user experience measuring methods were researched. This study was looking for user experience measuring metrics and methods to specify new factors to measure user experience. During this thesis research project an application called CEM4Mobile was designed and implemented. CEM4Mobile is an application for observing and analysing user experience based on the user activity and behaviour. As a result of this thesis, a collection of user experience elements and measuring metrics were found. The elements and metrics were designed and implemented to CEM4Mobile product, which measures user experience. It was found out that the user experience measuring methods were based on interaction between two people but CEM4Mobile makes user observation programmatic.

Kansainvälistyvässä ohjelmistoliiketoiminnassa valittavan kumppanin ominaisuudet ja kartoittaminen

Tämän pro gradu tutkielman tavoitteena oli selvittää ominaisuudet, joita ohjelmistoalan yrityksen kansainvälistymisessä tukevalla kumppanilla tulee olla. Tarkoituksena oli selvittää mainitut ominaisuudet yleisesti ja luoda työkalu, jonka avulla potentiaalisia kumppaneita on mahdollista arvioida. Tämän lisäksi ominaisuuksia tarkennettiin tutkielman empiirisessä osassa, jossa kansainvälisen kumppanin ominaisuuksia selvitettiin tapauskohtaisesti tutkielman kohdeyrityksen, CAD Oy:n tilanteessa. Tutkielma jakautuu teoreettiseen ja empiiriseen osaan. Ensimmäinen pohjautuu aikaisempaan tutkimukseen ja kirjallisuuteen kansainvälistymisestä, kohdemaiden valinnasta ja kumppanuuksista. Jälkimmäinen on laadullista tapaustutkimusta. Empiriassa selvitettiin CAD Oy:n kansainväliseltä kumppanilta vaadittavat ominaisuudet ja kartoitettiin naita ominaisuuksia omaavia potentiaalisia yhteistyökumppaneita tutkimuksen kohdemaista. Empiirinen tutkimus perustui kohdeyrityksen johdolle ja henkilöstölle tehtyihin haastatteluihin sekä verkkomateriaaliin. Empiiriseen tutkimukseen liitettiin kohdeyrityksen toiveesta myös kohdemaiden analyysia. Johtopaatoksena todettiin, ettei ole olemassa tiettyjä kriteereitä tai ominaisuuksia, joiden vaatimukset täyttämällä olisi mahdollista löytää sopiva kumppani jokaiseen tilanteeseen. Ominaisuudet on aina määriteltävä tapaus ja yrityskohtaisesti. Niihin vaikuttavat myös laajentumisen kohdemaan ominaispiirteet. Usein kumppanin toivotaan olevan luotettava, ja sen tulisi voida tarjota komplementaarista osaamista liittyen joko myyntiin ja markkinointiin tai teknologiseen osaamiseen. Sen on lisäksi tunnettava paikalliset toimintatavat ja kyettävä huolehtimaan asiakkaista ja heidän vaatimastaan tuesta. Erikoisvaatimuksia asettavat tuotteiden ominaisuudet ja lokalisointivaatimukset.

Funcions de les aplicacions d'internet en la relació família-escola

El vincle entre família i escola és un aspecte clau en el clima d’aula, el clima de centre i l’èxit acadèmic. A la vegada ens trobem davant impediments, ja sigui de conciliació familiar i laboral o de prejudicis en la relació entre família i escola, que dificulten aquest vincle. D’altra banda ens trobem davant una societat de la informació i el coneixement que avança a un ritme accelerat i que ofereix il·limitades propostes d’intercanvi i comunicació. La present recerca pretén donar a conèixer quines funcions tenen les aplicacions d’internet en la relació família i escola. En segon lloc, l’estudi identifica els factors i les limitacions que condicionen aquesta relació. Finalment, la recerca proposa possibles pràctiques inclusives entorn les aplicacions d’internet, que poden contribuir a millorar el vincle entre escola i família, com també en el clima d’aula, el clima de centre i l’èxit acadèmic.

Ikääntyvät työelämässä. Päihittääkö nuoruus ja koulutus aikuisuuden ja kokemuksen?

The Ageing in Working Life. Do Adolescence and Schooling Beat Adulthood and Experience? This study examines the changes in the work and the work organisations of employees in the fields of health care and retail trade who have turned 45 and their experience of change. In addition, the question of how ageing employees experience their status in post-modern working life is explored. Attention is also focused on the choices and decisions connected with staying at work and retiring. These views are examined in relation to professions and professional cultures. Thematic interviews (N=98) were used to gather the material. The effects of the market liberalistic turn in welfare policy are clearly seen in the everyday work of the health care professions. These changes were examined from the point of view of managing by outcomes and quality assurance, multi-professional cooperation, flexibility in the division of labour, and the spread of market-like procedures. The discourse of those in involved retail trade was dominated by extremely tight global market competition and control of outcomes, and by the structural changes taking place in the retail trade sector. This change discourse was to a large extent a reaction to those changes in the functional environment which were experienced as negative and to the conflict between their own professional identity and professional ethics on the one hand, and their functional environment on the other. There were also obstacles connected with professional culture: defending one's own station and power, guarding the 'frontier', showed up in attitudes towards new management and organisation models or towards structural and functional reforms. The deep structures of professional culture and the mindset of the actors change much more slowly than the functional practices of organisations. For those in a supervisory position, the loss of power due to becoming part of a chain or because of the introduction of a team organisation model was not an easy thing to accept. The nurses and others in related fields felt that they were forced to do work that was below their level of training and professional skill. For sales personnel and those who did assisting work in health care, power and the possibility of having an influence were not so important, as long as they were able to do their work in their own way and were trusted. This view is often completely forgotten, for example, in various organisation models in which power and the possibility of having an influence entwined with power are taken for granted as being clearly positive and desired aspects of job satisfaction. Up to date professional skills were experienced as being important from the point of view of professional identity and self-worth. Thus, training can be understood as a moral obligation, which in turn is intertwined with professional ideology. In the rhetoric of adult education, an adult is expected to be an active player who will seek training again and again if working life so requires. The dark side of this ideology, which leads to feelings of guilt, was apparent in the thoughts of the respondents. Am I never good enough at my job; why must I continually strive for better, additional qualifications? The majority of the respondents evaluated their expertise as being at quite a high level. This self-confidence did not extend to applying for a job. Job recruitment was seen as a situation in which age discrimination reached its peak. The interviewees were unanimous about the idea that society favours the young. Especially among those in the retail trade sector, there was a feeling that it would be difficult, if not impossible, to find a new job of the same level or a permanent post if they were made redundant. Age discrimination was also apparent in the retail trade field in the form of older employees being retired against their will or transferred to other tasks. It was felt that ruthless forced retirement of older workers was part of the personnel policy of some organisations. The importance of one's outward appearance was connected with the theme of discrimination. This phenomenon is described using the concept of the double standard of ageing in feminist research. An ageing woman is relegated to an inferior position due to both her age and her sex. A culture that would both make possible and allow various types of choices regardless of age, which is described as being characteristic of the post-modern era, does not seem to be very topical in the practice of working life. It is important for employees that the management and the personnel policy that is being implemented makes them feel like both their contribution and they as individuals are appreciated, that their opinions are listened to and that they are noticed as persons. The interviewees hoped for gratitude and a concern for the well-being of employees that shows in everyday life. They valued training and activities aimed at maintaining their work ability, but thought that better coping at work and a pleasant working environment cannot be achieved through such measures as along as the foundation is 'in a mess'. Development of the quality of working life is the only thing that can improve job satisfaction and get people to remain in the work force longer than at present. There should be a sufficient number of properly trained employees at the work place. It was important to the respondents that they be able to stay on their job to the end with honour, since compromising with their own quality standards or acting contrary to their ideal self-image in terms of professional ethics would strike a blow to their professional self-esteem. They called for the development of various types of workplace flexibility, and felt that they have the right to a lightened workload and to early retirement. Early retirement was even seen as an altruistic deed: it would free up a place for younger workers. Thoughts of retirements were explained by familiar factors such as health and finances, life situation, the enticement of free-time, as well as by various factors related to work. It is very important to ageing employees that their work has meaningful content. The values related to self-fulfilment are felt to be of great importance, and if they cannot be realised at work, the respondents wanted more free time, either through retirement or in the form of flexibility in working life.

Vesilinnut ja kahlaajat luonnontilan mittareina

Kirjallisuusarvostelu

Populaatiodynamiikan perusteet sanoin ja numeroin

Kirjallisuusarvostelu