Biblioteca Digital

971 resultados para customer experience

The experience of investigation for detectives

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A preliminary investigation into the effect of vision impairment and gender on the experience of body image

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Serial vision is a significant element in the cognitive and affective experience of the perception of place

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Architectural experience : a composition of viewpoints

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Customer satisfaction measurement for services organisations using a perception-minus-expectation paradigm and the implications for management and future research

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Identifying and measuring customer-based brand equity and its elements for a service industry

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Evaluation of service quality : Brisbane City Council, Customer Service Centre

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An investigation of the relationship between employee work environments and customer satisfaction

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Facilitating a reflective, collaborative teaching development project in higher education : relections on experience

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The effect of a 5 day residential outdoor educational experience on the self-efficacy of selected Australian high school students

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Secondary teachers' conceptions of the out-of-class experience

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Curriculum conceptions of open learning : theory, intention and student experience in the Australian Open Learning Initiative

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Hong Kong children's understanding and experience of mapwork tasks

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Principals' experience of professional development and their response to teachers' professional development : a phenomenological study

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Principles of hypermedia design : an autoethnographic case study of one designer's experience

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