Evolution of psychosocial factors at work in a French region

International audience

Musculoskeletal disorders and psychosocial factors at work : Effects of a participatory ergonomics intervention in a cluster randomized controlled trial

This study examined the efficacy of a participatory ergonomics intervention in preventing musculoskeletal disorders (MSDs) and changing unsatisfactory psychosocial working conditions among municipal kitchen workers. The occurrence of multiple-site musculoskeletal pain (MSP) and associations between MSP and psychosocial factors at work over time were studied secondarily. A cluster randomized controlled trial was conducted during 2002-2005 in 119 municipal kitchens with 504 workers. The kitchens were randomized to an intervention (n = 59) and control (n = 60) group. The intervention lasted 11 to 14 months. The workers identified strenuous work tasks and sought solutions for decreasing physical and mental workload. The main outcomes were the occurrence of and trouble caused by musculoskeletal pain in seven anatomical sites, local musculoskeletal fatigue after work, and musculoskeletal sick leaves. Psychosocial factors at work (job control, skill discretion, co-worker relationships, supervisor support, mental strenuousness of work, hurry, job satisfaction) and mental stress were studied as intermediate outcomes of the intervention. Questionnaire data were collected at three months intervals during the intervention and the one-year post-intervention follow-up. Response rates varied between 92 % and 99 %. In total, 402 ergonomic changes were implemented. In the control group, 80 changes were spontaneously implemented within normal activity. The intervention did not reduce perceived physical workload and no systematic differences in any health outcomes were found between the intervention and control groups during the intervention or during the one-year follow-up. The results suggest that the intervention as studied in the present trial was not more effective in reducing perceived physical workload or preventing MSDs compared with no such intervention. Little previous evidence of the effectiveness of ergonomics interventions in preventing MSDs exists. The effects on psychosocial factors at work were adverse, especially in the two of the participating cities where re-organization of foodservices timed simultaneously with the intervention. If organizational reforms at workplace are expected to occur, the execution of other workplace interventions at the same time should be avoided. The co-occurrence of musculoskeletal pain at several sites is observed to be more common than pain at single anatomical sites. However, the risk factors of MSP are largely unknown. This study showed that at baseline, 73 % of the women reported pain in at least two, 36 % in four or more, and 10 % in six to seven sites. The seven pain symptoms occurred in over 80 different combinations. When co-occurrence of pain was studied in three larger anatomical areas (neck/low back, upper limbs, lower limbs), concurrent pain in all three areas was the most common combination (36 %). The 3-month prevalence of MSP (≥ 3 of seven sites) varied between 50 % and 61 % during the two-year follow-up period. Psychosocial factors at work and mental stress were strong predictors for MSP over time and, vice versa, MSP predicted psychosocial factors at work and mental stress. The reciprocality of the relationships implies either two mutually dependent processes in time, or some shared common underlying factor(s).

Managing work health and safety : recent developments and future directions

Effective management of occupational health and safety ( OHS) continues to pose a challenge to many organisations. While significant advancement has occurred in knowledge about traditional workplace risks, organisational and labour market changes have created new risks, psychosocial risks are more prevalent, and the trend towards the adoption of OHS management systems has produced only mixed results. These issues are the focus of this review of recent developments in workplace health and safety. We argue there is a need for organisations to refocus systematically on a collaborative approach to identifying and controlling workplace risks, and on improving the integration of OHS into broader systems and every day management to better meet existing and future OHS challenges.

Suggestion of an inverse relationship between perception of occupational risks and work-related injuries

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Importancia de los factores de riesgo psicosocial y clima organizacional en el ámbito laboral

El trabajo es una de las actividades sobre las que se organizan las sociedades y por ello en los Estados modernos se incluye entre las responsabilidades de los poderes públicos el velar por la salud, seguridad e higiene en el trabajo. El reconocimiento del derecho de los trabajadores, en el ámbito laboral, a la protección de su salud y de su integridad, implica trabajar con seguridad y sin riesgos. En este estudio se describen los riesgos Psicosociales como: bienestar, satisfacción, y la calidad de vida laboral de los profesionales y trabajadores dentro de una organización y su relación con el clima organizacional, el cual hace relación al pensar, sentir y actuar de cada individuó para lograr un desempeño adecuado y eficiente dentro de la organización. Por lo tanto los factores de riesgo psicosocial y clima organizacional tienen una importancia significativa en la medida que permite conocer las condiciones al interior de las organizaciones que están afectando el ambiente laboral y como son percibidas por los trabajadores.

Fatores de risco psicossociais no pessoal não docente

Na Europa, desperta-se para a consciencialização e estudo das origens das perturbações psicossociais, diferentemente do que se verifica em Portugal, que não possui nenhuma referência explícita na legislação ao conceito de fatores psicossociais no trabalho. Este estudo pretende colmatar a lacuna existente ao nível da identificação de fatores de risco psicossociais em pessoal não docente tendo como objetivos: identificar situações de risco profissional; caraterizar os efeitos dos riscos psicossociais laborais; identificar medidas preventivas para esses riscos e avaliar os fatores de risco psicossociais em pessoal não docente no distrito de Santarém. O estudo será exploratório e descritivo e a metodologia comporta a aplicação de um questionário de identificação de fatores de risco psicossociais adaptado do FPSICO – Escala de valoración de los riesgos psicosociales do INSHT de Espanha e entrevistas semi-estruturadas. Após a análise dos resultados, pretende-se contribuir para a diminuição das baixas médicas e, consequentemente, dos custos para as organizações e para o indivíduo exposto aos riscos psicossociais. - The awareness and study of psychosocial disturbances origins are increasing in Europe, differently to what happens in Portugal, which has no explicit reference in legislation to the concept of psychosocial factors at work. This study addresses the gap of psychosocial risk factors identification in non-teaching staff, with the following objectives: identify risk situations; characterize the effects of psychosocial risks at work; identify preventive measures for these risks; and evaluate the non-teaching staff psychosocial risk factors, in Santarém District. The study is exploratory and descriptive and the methodology involves the application of a psychosocial risk factors identification questionnaire adapted from FPSICO – Escala de valoración de los riesgos psicosociales of INSHT from Spain, and semi-structured interviews. The analysis of results aims contributing to the reduction of sick leave and, consequently, decreasing medical costs both to employers and to individuals exposed to psychosocial risks.

Fatores de risco psicossociais no desempenho profissional em pessoal não docente

Na Europa, desperta-se para a consciencialização e estudo das origens das perturbações psicossociais, diferentemente do que se verifica em Portugal, que não possui nenhuma referência explícita na legislação ao conceito de fatores psicossociais no trabalho. Este estudo pretende colmatar a lacuna existente ao nível da identificação de fatores de risco psicossociais em pessoal não docente tendo como objetivos: identificar situações de risco profissional; caraterizar os efeitos dos riscos psicossociais laborais; identificar medidas preventivas para esses riscos e avaliar os fatores de risco psicossociais em pessoal não docente no distrito de Santarém. O estudo será exploratório e descritivo e a metodologia comporta a aplicação de um questionário de identificação de fatores de risco psicossociais adaptado do FPSICO – Escala de valoración de los riesgos psicosociales do INSHT de Espanha e entrevistas semi-estruturadas. Após a análise dos resultados, pretende-se contribuir para a diminuição das baixas médicas e, consequentemente, dos custos para as organizações e para o indivíduo exposto aos riscos psicossociais. - The awareness and study of psychosocial disturbances origins are increasing in Europe, differently to what happens in Portugal, which has no explicit reference in legislation to the concept of psychosocial factors at work. This study addresses the gap of psychosocial risk factors identification in non-teaching staff, with the following objectives: identify risk situations; characterize the effects of psychosocial risks at work; identify preventive measures for these risks; and evaluate the non-teaching staff psychosocial risk factors, in Santarém District. The study is exploratory and descriptive and the methodology involves the application of a psychosocial risk factors identification questionnaire adapted from FPSICO – Escala de valoración de los riesgos psicosociales of INSHT from Spain, and semi-structured interviews. The analysis of results aims contributing to the reduction of sick leave and, consequently, decreasing medical costs both to employers and to individuals exposed to psychosocial risks.

Impacto das características e condições de trabalho no absentismo em assistentes operacionais de escolas e jardins de infância

O trabalho é capaz de proporcionar sentimentos de identificação, permitindo a partilha de experiências, a aquisição de status social e identidade profissional, mas também pode colocar o trabalhador em situações desagradáveis. As condições a que os trabalhadores estão expostos no seu trabalho e os constrangimentos organizacionais podem despoletar riscos para a sua saúde mental, social e física. A exposição a riscos psicossociais no trabalho tem consequências para a saúde dos trabalhadores. Riscos estes que estão relacionados com a organização do trabalho, com o conteúdo das tarefas e com o ambiente vivenciado no local de trabalho. Para além de consequências para a saúde, a exposição a fatores de risco pode ter consequências que prejudicam o trabalhador, a organização e a sociedade em geral, exemplo dessa consequência é o absentismo. O absentismo é caracterizado pela ausência do trabalhador ao seu local de trabalho, podendo ter na sua essência múltiplas causas, sendo, por sua vez, causador de diversos problemas. A insatisfação com as condições e características do trabalho e os problemas de saúde causados e agravados pela exposição aos riscos leva ao elevado absentismo. Esta dissertação tem como intuito compreender a perceção dos assistentes operacionais acerca da exposição a fatores de riscos psicossociais, compreender a que se deve o elevado índice de absentismo laboral e perceber se existe relação entre este e as condições de trabalho e a perceção de exposição a riscos psicossociais. Participaram do estudo 85 assistentes operacionais, entre os 32 e os 65 anos, de escolas e jardins de infância do conselho. A recolha de dados foi realizada através do questionário INSAT2013 e pela técnica de observação não sistematizada, onde se procurou observar, com o intuito de compreender, as atividades, comportamentos, dificuldades, interações/relações e satisfação do trabalhador assistente operacional. Os principais resultados apresentam uma percepção moderada, por parte dos trabalhadores a riscos psicossociais de modo geral e a sua relação com o elevado absentismo. Umas das conclusões que se destaca na dissertação é que a elevada carga de trabalho reforçada com a redução de colaboradores levam ao aumento do absentismo.

Credibilidad y confianza del comité de convivencia laboral de la Administración Municipal de Itagüí (2014 – 2015)

El acoso laboral es una problemática que aqueja a la población laboral mundial y es uno de los principales riesgos psicosociales en el trabajo, pues no sólo afecta la productividad de los trabajadores, sino que también tiene un fuerte impacto en su salud mental. En Colombia se promulgó la Ley 1010 de 2006 con el fin de combatir este flagelo, sin embargo, se cuestiona la eficacia de esta ley y las resoluciones emanadas del Ministerio del Trabajo que crean los Comités de Convivencia Laboral. El acoso laboral, continúa siendo una de las principales problemáticas que viven los empleados en Colombia, situación que no es ajena en la Administración Municipal de Itagüí. La pregunta que orientó la presente investigación fue: ¿Genera credibilidad y confianza el Comité de Convivencia Laboral entre los funcionarios de la Administración Municipal de Itagüí frente a la solución de las problemáticas relacionadas con el acoso laboral? Los resultados obtenidos a partir de una encuesta realizada a 254 funcionarios y una entrevista con los miembros del Comité de Convivencia Laboral (CCL), permite concluir que el CCL de la Administración Municipal de Itagüí, presenta fallas en la gestión que viene realizando y que existe un clima de desconfianza y falta de credibilidad hacia el comité, lo que se traduce en que la Ley 1010 de 2006 pierda eficacia instrumental en la prevención del acoso laboral en la administración municipal de Itagüí.

Management of safety climate and the psychosocial work environment – new challenges for occupational health and safety professionals?

Introduction: The work environment and Occupational Health and Safety (OHS) practice have changed over the last number of years. A holistic OHS approach has been recommended by the authorities in this field (e.g. World Health Organisation (WHO), European Agency for Safety and Health at Work (EU-OSHA) and the International Labour Organisation (ILO)). This involves a unified action engaging elements of the physical and psychosocial workplace with greater focus on prevention and promotion of health and wellbeing. The health and safety practitioner (HSP) has been recognised as one of the main agents for implementation of OHS. Within an organisation they act as a leader of change and a professional who shapes health and safety while safeguarding the wellbeing of individuals at work. Additionally, safety climate (SC) has been developed as an essential concept for OHS of an organisation, its productivity and the wellbeing of its workforce. Scholars and practitioners have recognised the great need for further empirical evidence on the HSP’s role in a changing work environment that increasingly requires the use of preventative measures and the assessment and management of psychosocial work-related risks. This doctoral research brings together the different concepts used in OHS and Public Health including SC, Psychosocial workplace risks, Health Promotion and OHS performance. The associations between these concepts are analysed bearing in mind the WHO Healthy Workplace Framework and three of its main components (physical and psychosocial work environment and health resources). This thesis aims to establish a deeper understanding of the practice and management of OHS in Ireland and the UK, exploring the role of HSPs (employed in diverse sectors of activity) and of SC in the OHS of organisations. Methods: One systematic review and three cross-sectional research studies were performed. The systematic review focussed on the evidence compiled for the association of SC with accidents and injuries at work, clarifying this concept’s definition and its most relevant dimensions. The second article (chapter 3) explored the association of SC with accidents and injuries in a sample of workers (n=367) from a pharmaceutical industry and compared permanent with non-permanent workers. Associations of safety climate with employment status and with self-reported occupational accidents/injuries were studied through logistic regression modelling. The third and fourth papers in this thesis investigated the main tasks performed by HSPs, their perceptions of SC, health climate (HC), psychosocial risk factors and health outcomes as well as work efficacy. Validated questionnaires were applied to a sample of HSPs in Ireland and UK, members of the Institute of Occupational Safety and Health (n=1444). Chi-square analysis and logistic regression were used to assess the association between HSPs work characteristics and their involvement in the management of Psychosocial Risk Factors, Safety Culture and Health Promotion (paper 3). Multiple linear regression analysis was used to determine the association between SC, HC, psychosocial risk factors and health outcomes (general health and mental wellbeing) and self-efficacy. Results: As shown in the systematic review, scientific evidence is unable to establish the widely assumed causal link between SC and accidents and injuries. Nevertheless, the current results suggested that, particularly, the organisational dimensions of SC were associated with accidents and injuries and that SC is linked to health, wellbeing and safety performance in the organisation. According to the present research, contingent workers had lower SC perceptions but showed a lower accident/injury rate than their permanent colleagues. The associations of safety climate with accidents/injuries had opposite directions for the two types of workers as for permanent employees it showed an inverse relationship while for temporary workers, although not significant, a positive association was found. This thesis’ findings showed that HSPs are, to a very small degree, included in activities related to psychosocial risk management and assessment, to a moderate degree, involved in HP activities and, to a large degree, engaged in the management of safety culture in organisations. In the final research study, SC and HC were linked to job demands-control-support (JDCS), health, wellbeing and efficacy. JDCS were also associated with all three outcomes under study. Results also showed the contribution of psychosocial risk factors to the association of SC and HC with all the studied outcomes. These associations had rarely been recorded previously. Discussion & Conclusions: Health and safety climate showed a significant association with health, wellbeing and efficacy - a relationship which affects working conditions and the health and wellbeing of the workforce. This demonstrates the link of both SC and HC with the OHS and the general strength or viability of organisations. A division was noticed between the area of “health” and “safety” in the workplace and in the approach to the physical and psychosocial work environment. These findings highlighted the current challenge in ensuring a holistic and multidisciplinary approach for prevention of hazards and for an integrated OHS management. HSPs have shown to be a pivotal agent in the shaping and development of OHS in organisations. However, as observed in this thesis, the role of these professionals is still far from the recommended involvement in the management of psychosocial risk factors and could have a more complete engagement in other areas of OHS such as health promotion. Additionally, a strong culture of health and safety with supportive management and buy-in from all stakeholders is essential to achieve the ideal unified and prevention-focussed approach to OHS as recommended by the WHO, EU-OSHA and ILO.

Interactive effects from self-reported physical and psychosocial factors in the workplace on neck pain and disability in female office workers

This study explored the interaction between physical and psychosocial factors in the workplace on neck pain and disability in female computer users. A self-report survey was used to collect data on physical risk factors (monitor location, duration of time spent using the keyboard and mouse) and psychosocial domains (as assessed by the Job Content Questionnaire). The neck disability index was the outcome measure. Interactions among the physical and psychosocial factors were examined in analysis of covariance. High supervisor support, decision authority and skill discretion protect against the negative impact of (1) time spent on computer-based tasks, (2) non-optimal placement of the computer monitor, and; (3) long duration of mouse use. Office workers with greater neck pain experience a combination of high physical and low psychosocial stressors at work. Prevention and intervention strategies that target both sets of risk factors are likely to be more successful than single intervention programmes. Statement of Relevance The results of this study demonstrate that the interaction of physical and psychosocial factors in the workplace has a stronger association with neck pain and disability than the presence of either factor alone. This finding has important implications for strategies aimed at the prevention of musculoskeletal problems in office workers.

Psychological distress and pain reporting in Australian coal miners

BACKGROUND: Coal mining is of significant economic importance to the Australian economy. Despite this fact, the related workforce is subjected to a number of psychosocial risks and musculoskeletal injury, and various psychological disorders are common among this population group. Because only limited research has been conducted in this population group, we sought to examine the relationship between physical (pain) and psychological (distress) factors, as well as the effects of various demographic, lifestyle, and fatigue indicators on this relationship. METHODS: Coal miners (N = 231) participated in a survey of musculoskeletal pain and distress on-site during their work shifts. Participants also provided demographic information (job type, age, experience in the industry, and body mass index) and responded to questions about exercise and sleep quality (on- and off-shift) as well as physical and mental tiredness after work. RESULTS: A total of 177 workers (80.5%) reported experiencing pain in at least one region of their body. The majority of the sample population (61.9%) was classified as having low-level distress, 28.4% had scores indicating mild to moderate distress, and 9.6% had scores indicating high levels of distress. Both number of pain regions and job type (being an operator) significantly predicted distress. Higher distress score was also associated with greater absenteeism in workers who reported lower back pain. In addition, perceived sleep quality during work periods partially mediated the relationship between pain and distress. CONCLUSION: The study findings support the existence of widespread musculoskeletal pain among the coal-mining workforce, and this pain is associated with increased psychological distress. Operators (truck drivers) and workers reporting poor sleep quality during work periods are most likely to report increased distress, which highlights the importance of supporting the mining workforce for sustained productivity.

Temporomandibular disorders and related psychosocial factors in non-patients : A survey and a clinical follow-up study based on the RDC/TMD

Temporomandibular disorders (TMD) and psychosocial factors reportedly associate. The underlying factors remain partially obscure, however, and further studies are required to clarify the relationships. The aims of this study were thus to assess in a non-patient working population the prevalence of TMD and related symptoms, and to clinically diagnose and follow the natural courses of TMD over a one-year period. In addition, possible comorbidity of temporomandibular and/or neck muscle pain and perceived stress and their impact on work performance were investigated, as well as how various psychosocial aspects relate to TMD. A questionnaire was mailed to all 30- to 55-year-old employees of the Finnish Broadcasting Company Ltd. whose employment in the Helsinki area had lasted at least five years (n = 1784). Of the 1339 subjects, who returned the questionnaire, 241 were examined according to the RDC/TMD and standard neck muscle palpation methods. Clinical signs of temporomandibular and/or neck muscle pain were found in 118 subjects. One-year follow-up TMD examinations were conducted on 211 subjects. The prevalence of frequent painless TMJ-related symptoms was 10%, orofacial pain 7%, neck pain 38%, and headache 15%. TMD diagnoses were: myofascial pain (13%), disc displacements (16%), and arthralgia, osteoarthritis, osteoarthrosis (4%). Chronic myofascial pain was present in 7% and chronic disc displacement with reduction in 11% of the subjects. Symptoms were significantly associated with almost all the studied psychosocial symptoms. Reduced work performance was significantly positively associated with continuous pain, severity of pain, and health stress perception, and according to logistic regression, somatization with the probability of having chronic myofascial pain. It could be concluded based on the results of this study among a non-patient working population that TMD and related symptoms are common and associated with psychosocial factors. Moreover, myofascial pain and disc displacement with reduction are the most common diagnoses of TMD. In addition, self-reported health related stress, and continuous pain in temporomandibular and/or neck muscles are associated with reduced work performance, and somatization is significantly associated with chronic myofascial pain.

Cancer survivors at work : Work-related problems and factors associated with their employment, work ability and social support from the work community

Due to the improved prognosis of many forms of cancer, an increasing number of cancer survivors are willing to return to work after their treatment. It is generally believed, however, that people with cancer are either unemployed, stay at home, or retire more often than people without cancer. This study investigated the problems that cancer survivors experience on the labour market, as well as the disease-related, sociodemographic and psychosocial factors at work that are associated with the employment and work ability of cancer survivors. The impact of cancer on employment was studied combining the data of Finnish Cancer Registry and census data of the years 1985, 1990, 1995 or 1997 of Statistics Finland. There were two data sets containing 46 312 and 12 542 people with cancer. The results showed that cancer survivors were slightly less often employed than their referents. Two to three years after the diagnosis the employment rate of the cancer survivors was 9% lower than that of their referents (64% vs. 73%), whereas the employment rate was the same before the diagnosis (78%). The employment rate varied greatly according to the cancer type and education. The probability of being employed was greater in the lower than in the higher educational groups. People with cancer were less often employed than people without cancer mainly because of their higher retirement rate (34% vs. 27%). As well as employment, retirement varied by cancer type. The risk of retirement was twofold for people having cancer of the nervous system or people with leukaemia compared to their referents, whereas people with skin cancer, for example, did not have an increased risk of retirement. The aim of the questionnaire study was to investigate whether the work ability of cancer survivors differs from that of people without cancer and whether cancer had impaired their work ability. There were 591 cancer survivors and 757 referents in the data. Even though current work ability of cancer survivors did not differ between the survivors and their referents, 26% of cancer survivors reported that their physical work ability, and 19% that their mental work ability had deteriorated due to cancer. The survivors who had other diseases or had had chemotherapy, most often reported impaired work ability, whereas survivors with a strong commitment to their work organization, or a good social climate at work, reported impairment less frequently. The aim of the other questionnaire study containing 640 people with the history of cancer was to examine extent of social support that cancer survivors needed, and had received from their work community. The cancer survivors had received most support from their co-workers, and they hoped for more support especially from the occupational health care personnel (39% of women and 29% of men). More support was especially needed by men who had lymphoma, had received chemotherapy or had a low education level. The results of this study show that the majority of the survivors are able to return to work. There is, however, a group of cancer survivors who leave work life early, have impaired work ability due to their illness, and suffer from lack of support from their work place and the occupational health services. Treatment-related, as well as sociodemographic factors play an important role in survivors' work-related problems, and presumably their possibilities to continue working.

Work-related well-being of Finnish anesthesiologists

Anesthesiologists, according to some studies, are highly stressed, die at a significantly earlier age than their colleagues and the general population,and are among the leaders in physicians' suicide records. Data are,however, sparse and contradictory. The aim of this study was to discover details of the work-related well-being of Finnish anesthesiologists. In 2004, a cross-sectional postal survey including all 550 working Finnish anesthesiologists produced a total of 328 responses (60%); 53% were men. The anesthesiologists had the greatest on-call workload among Finnish physicians. Their average in-hospital on-call period lasted 24 hours (range 14 to 38). Over two-thirds felt stressed. The most important causes of stress were work and combining work with family. Their main worries at work were: excessive workload and time constraints, especially being on call, organizational problems, and fear of harming patients. On-call workload correlated with burnout. Being frequently on call was correlated with severe stress symptoms--symptoms associated with sick leaves. Women were more affected by stress than men. High job control and organizational justice seemed to mitigate hospital-on-call stress symptoms. The respondents enjoyed fairly high job and life satisfaction. Job control and organizational justice were the most important correlates of these wellness indicators. Work-related factors were more important in males, whereas family life played a larger role in the well-being of female anesthesiologists. Women had less job control, fewer permanent job contracts, and a higher domestic workload. Of the respondents, 31% were willing to consider changing to another physician's specialty and 43% to a profession other than medicine. The most important correlates for these job turnover attitudes were conflicts at the workplace, low job control, organizational injustice, stress, and job dissatisfaction. One in four had at some time considered suicide. Respondents with poor health, low social support, and family problems were at the highest risk for suicidality. The highest risks at work were conflicts with co-workers and superiors, on-call-related stress symptoms, and low organizational justice. If a respondent had several risk factors, the risk for suicidality doubled with each additional factor. On-call work-burden, job control, fairness of decision-making procedures,and workplace relationships should be the focus in attempts to increase the work-related well-being of anesthesiologists.