A experiência da saúde coletiva na formação profissional: retrato da extensão universitária

The guidelines of National Curriculum for Dental courses highlights the necessity in providing for the professional the ability to analyze and assess community’s problems and needs, and to create solutions for the society. The continuing education may be considered a useful tool for the teaching and learning because it favors the diversification of learning environments, which allows the insertion of undergraduate and graduate students into the real scenarios. This current study aimed to assess the Public Health projects and programs of the UNESP – Araçatuba Dental School, by describing the interaction experiences between faculty and health services in the professional career development. Historical, documentary and descriptive searches were performed based on the faculty archives such as official documents, reports, databases from the Pro-rector of continuing education and published papers in the period between 1964 and 2011. The following experiences were noted: the Extra-Muro Dental Service (SEMO), established in 1964, that focused in providing dental treatment to the rural population, highlighted the social inclusion of discriminated society groups since that time. In 1972, this service was expanded to several specific populations living in the urban areas. In the '60s, many educational campaigns were performed as homemade water filter and construction of wells and septic tanks which demonstrate the concern with the determinants of healthdisease process. At that time, the campaign of fluoridation of public water supplies in several counties started as Araçatuba, Birigui, Penápolis, Guararapes, Valparaíso and so on. The Campaign of “Good Teeth” from the '70s became wider over time and it was transformed in the "Oral Health Education Program" and it was continuously developed in all public schools of Araçatuba and some neighboring towns, benefiting children aged from 6 to 10 years-old. Several epidemiological studies of caries, periodontal diseases, malocclusion and fluorosis were conducted in cooperation with local governments, and counted with the participation of undergraduate and graduate students. Pereira Barreto – SP was the precursor city in Brazil to carry out fluorosis study. Currently, 12 projects of Public Health from the Institution of Higher Education in the Pro-rector of continuing education are being developed. The concern in qualifying the human resources in health is confirmed with the development of training courses and workshops for professionals, highlighting the training for people enrolled in the Family Health program; Community Health Agent training - Solidarity University, and Municipal Health Counselors training. The Graduate Program in Social and Preventive Dentistry, created in 1993, has an important role to train several professionals for the Unified Health System, and provides education to create researchers, professors and administrators, and enucleates research groups in several Brazilian states. In all activities showed herein, a dynamic participation of undergraduate and graduate students has been observed, and several books, guidelines, articles, brochures and booklets have been published as a result of the continuing education activities.. It was concluded that different projects and programs have been developed by the Public Health of UNESP –Araçatuba Dental School, which allow the exchange of experience between the university and health services, and benefit all participants enrolled in these activities.

Política, desarrollo y ciudadanía. Etapa II (PODECI II) 16H276

El Proyecto PODECI II plantea su continuidad como una propuesta de investigación básica y aplicada encaminada a producir conocimiento teórico y metodológico sobre: 1. el funcionamiento del sistema sociopolítico de la Provincia de Misiones, particularmente sobre los modos de hacer política y la dinámica que asumen las disputas por el poder en el nivel local, tanto en los períodos electorales como inter-electorales; 2. los procesos socio demográficos que están en la base de la estructuración territorial y la segregación de los espacios urbanos y 3. temáticas sociales acuciantes como el desarrollo humano sustentable, la salud o el trabajo. Asimismo, desde el PODECI II se acompañará en las etapas de formulación, ejecución y evaluación, experiencias concretas de desarrollo local en distintos municipios apuntando a transferir capacidades mediante la adopción de técnicas participativas; así como, reflexionar críticamente sobre esas experiencias, con el propósito de aportar a la producción de conocimiento. Adicionalmente es prioridad del Programa formar recursos humanos en el nivel de grado y postgrado capacitados para desempeñarse, tanto en el ámbito académico, como en el diseño e implementación de programas de desarrollo local imbuidos de los principios de la economía social, el asociativismo y la búsqueda de una mayor equidad social.

Outsourcing and strategy in Spanish town halls: a field study

Purpose – This study seeks to analyse the links between strategies, structures and processes in the case of the largest Spanish town halls, using the Miles and Snow's models about organisational strategies, and asking the following questions: “What is the situation of municipal services' outsourcing in the largest Spanish town halls?”; “Do Spanish town halls follow the strategies suggested in Miles and Snow's model?”; and “Is there a relationship between the strategic position adopted by town halls and their stance on outsourcing?”. Design/methodology/approach – In order to achieve these aims a questionnaire was administered to the human resource managers in the town halls of the largest Spanish cities. Findings – The paper finds that outsourcing is a complement, which seeks to improve the services delivered, and local institutions do not resort to it due to a lack of internal resources but as a way to complement their own capabilities. Originality/value – The paper has identified three distinct strategic profiles in the town halls interviewed which coincide with the profiles that Miles and Snow call prospective, defensive and reactive strategies. It reveals that town halls which outsource to a greater extent are the ones which identify more with the prospective or reactive strategy, whereas those which outsource less are closer to the defensive strategy.

Information systems offshore outsourcing: managerial conclusions from academic research

In the light of the growing interest raised by Information Systems Offshore Outsourcing both in the managerial world and in the academic arena, the present work carries out a revision of the research in this area. We have analysed 89 research articles on this topic published in 17 prestigious journals. The analysis deals with aspects such as research methodologies, level of analysis in the studies, data perspective, economic theories used or location of vendors and clients of these services; and it additionally identifies the most frequent topics in this field as well as the most prolific authors and countries. Although other reviews about the research in this area have been published, the present paper achieves a greater level of detail than previous works. The review of the literature in the area could have interesting implications not only for academics but also for business practice.

Innovation in public services: the case of Spanish local government

The present paper aims to determine the level of implementation of innovations in Spanish local government as well as to identify which types of innovations are most common. The paper also considers the link between innovative behavior and organizational size. However, since innovations cannot occur as isolated phenomena but rather as a part of corporate strategy, the study compares the innovative behavior of the local governments analyzed with their typologies or strategic profiles. In order to achieve the aforementioned aims, the paper uses a survey of the Human Resource Managers of Town Halls in the largest Spanish municipalities. The results of this survey show that the most frequent innovations in the local governments analyzed are collaborative; the largest town halls show more propensities to innovate and they focus on external relationships which are collaborative and on the basis on Information and Communication Technologies. The study reconfirms that town halls with a prospective profile are the most innovative.

Information technology outsourcing in financial services

Regulatory pressures and strong competitiveness, as well as the need to control costs and remain up to date with information technologies have turned outsourcing into a basic tool at the disposal of financial entities. Our paper has as its aim to show the peculiarities of information technology outsourcing in the financial services industry, additionally suggesting a decision framework which can help firms minimise risks.

Relationships with citizens in public management: a study at the largest Spanish Town Halls

This paper provides an analysis of the relationships existing between citizen participation and satisfaction levels within the framework of Spanish local administrations, additionally paying attention to the links between organisational size and the said participation and satisfaction levels. The results of a survey questionnaire answered by 388 Human Resources (HR) managers from the largest Spanish Town Halls were examined for these purposes. A claim is made both to increase the degree of citizen participation in public decision-making and to ensure the delivery of efficient and effective public services that can really meet citizens’ needs in Spanish town Halls.

ICT in higher education: an experience with e-books

The present paper seeks to explain the diverse advantages of virtual books and also the main barriers that make it difficult their implementation in the classroom. A brief review of the literature on ICT, e-learning, distance education and e-books will be complemented with a case study about the preparation, development and implementation of an e-book. The paper could be helpful both for systems analysts and for teachers when they are developing and implementing e-books.

Uso de Facebook como completo docente

Las redes sociales son comunidades de personas que comparten algún tipo de interés. Las redes sociales online permiten a los individuos construir un perfil público o semi-público en un sistema delimitado, articular una lista de usuarios con los que se tiene conexión y ver y cruzar su lista de conexiones con otras hechas por distintos individuos del sistema. El uso de las redes sociales online ha crecido vertiginosamente en los últimos años, y los jóvenes son los principales protagonistas de esta tendencia. Inmersos y educados y criados en medio de la tecnología, la nueva generación de estudiantes son nativos digitales. Los profesores, en cambio, somos inmigrantes digitales, pero tenemos la responsabilidad de convertir una tecnología que puede ser una distracción en una herramienta de enseñanza. El objetivo del presente trabajo es mostrar nuestra experiencia docente, en las asignaturas de grado de Dirección de Recursos Humanos, en la Universidad de Alicante, con la red social Facebook, obteniendo conclusiones y recomendaciones para mejorar el uso de redes sociales en la enseñanza universitaria.

Conceptos Clave de Operaciones y Lean Sigma para PYMES

Este libro analiza la metodología Lean Sigma para reducir Costes, aumentar la Calidad y reducir los Tiempos, de forma que aumente la rentabilidad empresarial.

E.books: ventajas e implementación

Los e.books, o libros electrónicos, dan respuesta a muchas de las necesidades planteadas en la educación superior del siglo XXI. Suponen restar cierto protagonismo a los libros impresos, que sólo permiten el aprendizaje a través de la lectura y la comprensión, y que son generalmente estáticos y poco interactivos. Por el contrario los libros-plataforma multimedia 2.0 tienen indudables ventajas sobre los convencionales: se pueden acceder desde diversos soportes (ordenador, tablet, smartphone…), son accesibles y utilizables en cualquier momento y en cualquier lugar sin necesidad de trasportarlos físicamente, suponen un ahorro de costes, ya que el coste del libro-plataforma virtual es de un 70 a un 80% más barato que el impreso, contienen útiles archivos que se pueden ver o descargar, contienen enlaces (hipervínculos) a webs externas para ampliar la información, etc. Mediante este trabajo pretendemos explicar las diversas ventajas de los libros virtuales, pero también proponer diversas pautas que puedan ser útiles para su implementación en el aula. Para ello además de una revisión de la literatura sobre el tema se explicará la experiencia que hemos tenido en la elaboración, desarrollo e implementación de un e.book.

Facebook in teaching: strengths and weaknesses

Purpose – The use of online social networks has experienced a vertiginous increase in the last few years, and young people appear as the key players in this trend. Immersed, educated and raised in the middle of technology, the new student generation is one of digital natives. Instead, lecturers are digital immigrants, but the authors have the responsibility to turn a technology which can be a distraction into a teaching tool. Facebook is an example of Web 2.0 technology that owns a huge potential in the field of education. The purpose of this paper is to show the teaching experience with the Facebook social network in human resource management degree subjects, for the purpose of highlighting its strengths and weaknesses. Design/methodology/approach – A survey was carried out among university students in order to reach the goal. A total of 191 students were asked to give their opinion about the use of Facebook in teaching, achieving 125 valid answers. Findings – Facebook can positively impact on the performance of students, who are satisfied with the experience and think that the information obtained in Facebook can improve their training. More negative attitudes towards Facebook appeared among those students who had not used it. Originality/value – The paper summarises the strengths and weaknesses of Facebook through a literature review and assesses them via a survey.

Social networks in cultural industries

Although cultural industries can benefit from social networks in many ways, few Spanish studies examine the extent to which firms within this economic sector actually use such networks. This study's objective is to investigate the role of online social networks in Spanish cultural firms. The study begins with a literature review on cultural industries and social networks. Then the study proceeds to a Delphi analysis that draws upon experts' opinions. Results reveal a predominance of utilitarian uses over expressive ones, as well as an overriding use of proactive motivations rather than reactive ones within the context of cultural firms' use of social networks. The study confirms the profitability of these networks and the transfer of influence or power from providers to the consumers of cultural goods and services.

Outsourcing de sistemas de información: situación actual, evolución y tendencias

El objetivo de este trabajo es describir detalladamente cómo es el outsourcing de sistemas de información a través de los resultados de una encuesta realizada a las mayores empresas españolas. Se trata de un estudio longitudinal que aborda 12 años, ya que se contrastan los resultados actuales con los de 2 encuestas realizadas anteriormente en el mismo ámbito y por los mismos autores. Las conclusiones apuntan a un continuismo en la configuración del outsourcing y a un mayor grado de madurez en las características de los contratos.

The use of disliked gifts from a consumer behavior perspective

To use or not to use a disliked gift is a dilemma for recipients. Their choice will affect their relationship with the giver as well as marketing and business. However, the study of this topic is scarce in the consumer behavior discipline. Through a survey on 1269 adults in Ecuador, a Latin American country, this study identifies variables from the recipient, the giver, their relationship, and the gift. These variables provide the solution to the dilemma and, according to these findings, present implications for theory and practice.