I konstens namn - scenen som arbetsmiljö : Arbetsplatsmobbning ur skådespelarperspektiv

Workplace bullying is a topic of current interest in Finland. Workplace bullying is found in all professions, including the artistic ones. This thesis aims to explore workplace bullying from the view of the Finland-Swedish actors as a phenomenon that within dramatic art is difficult to define due to the fact that the body and emotions of an actor constitute his or her working tools. The research aims to deepen the understanding of the actors’ working situation, and particularly of the difficulties and problems actors face when exercising their job. The research problems are: What forms of bullying are the actors exposed to? Who is bullying? How is the bullying received by the actors, and what are the possible consequences? The theoretical orientation of this thesis is based upon dialogical philosophy where phenomenology, hermeneutics and dialog meet in an orientation where the unseen is emphasized and made visible. Artistic leadership should be based upon a pedagogic understanding that by an open and equal dialog with the Other recognizes human diversity. The narrative research was undertaken by using an interview guide for the interviews with eleven actors, six women and five men with the voice of a sixth man represented by an article. The interviews, each on average 118 minutes, were recorded and transcribed. The method of discursive analysis was initiated by numerous reflective readings based on analytic induction. The inductive part of the analysis consisted of mapping out the individual experiences of bullying where after the process of finding connecting common features in the extensive material took place. The coded data was then deductively grouped together according to the research problems, and subgroups were formed for deeper description. The research findings show that workplace bullying is an everyday occurrence within the field of dramatic art. Actors are bullied by theatre managers and directors as well as by colleagues and other personnel. The main areas of bullying is depreciation of one’s professional skills, the existing jargon, sexual harassment, collective bullying and bullying because of personal qualities. A significant finding concerning this problem was the existing culture of silence. Even if actually seeing and hearing a colleague being bullied, few stood up to defend the person being bullied because of fear of retaliation. Even the person actually being the object for bullying found it difficult to take any actions.

Työlähtöiset menetelmät työterveyshuollossa : Oppimisen johtaminen uuden toimintakonseptin käyttöönotto- ja vakiinnuttamisvaiheessa

Working life is changing. The core of the change is change in the production and service concepts of organizations. Changes at work are connected to problems in the well-being of employees. To respond to this challenge, occupational health care must develop a course of action. A group of occupational health care units has developed new activity theory-based methods, the object of which is to change the service concept of occupational health care. The focus is on the changes and disturbances in work activity. My aim was to study this development from the perspective of knowledge management; to clarify directors'/ managers' conceptions of the content and object of their managerial work and the tensions included in these conceptions; to examine the learning process involved in these methods and to bring to light the problems, developmental needs and challenges during the implementation and consolidation phases of the process. This was a case study which included 10 occupational health care units using or being trained to use activity theory-based methods. My data consisted of interviews with directors/managers and recordings of the meetings; 20 directors/ managers are represented; I interviewed seven directors/ managers who represented four units. Directors'/ managers' conceptions of the content and object of managerial work were divided into eight categories of description, which I connected to the historical forms of organizations and types of management. Intuitive and rational management are historically older forms of management. The categories of description representing intuitive and rational management contained many internal tensions, i.e. they do not satisfy the demands of the environment. On the other hand, the categories of description which represented management by results and the control of the development process contained very few or no tensions at all; they are effective in the present environment of occupational health care. The learning process of activity theory-based methods has been expansive in nature. The occupational health care units studied are in different phases of the learning process, and these processes have been different. In three units the focus was on work development; in one unit the focus was on development of the service concept. The most central problems, challenges and developmental needs during the implementation phase were related to learning and spreading of methods inside one's own unit, and during the consolidation phase to working with partners.

Mediapolulla - Kasvatustieteellistä ja teknisen alan osaamista yhdistämässä : Opiskelijoiden yhteistyö ja oppiminen tieto- ja viestintätekniikkaprojektissa

The study concentrated on interdisciplinary teamwork of students in Helsinki University Department of Education and Helsinki University of Technology. Students worked in small interdisciplinary groups (n 12) to plan and teach in an information- and communication technology (ICT) club in elementary schools. The focus of the study was co-operation in the student groups and students learning experiences. Theoretical background of the study consists of theories of collaboration and socially shared cognition. Study was an qualitative case study and the data was collected with individual focus interviews and learning diaries. The data was categorised and the connections between categories were analysed with a table. Shared cognition appeared as a form of distribution of tasks and in the actual processes of shared expertise. The tasks were shared according to students expertise. Processes of shared expertise were joint knowledge building, integration of interests, awareness and exploitation of others expertise and allowing freedom for others to use their expertise. Additionally expression of ones own views and setting an example to others were one sided sharing of expertise. Students of technology were responsible of technical issues and the responsibility sphere of educational science students was more fragmented. For instance they concentrated in taking children s abilities into consideration. The sphere of shared cognition included also the need for tutoring and learning from others. Usually students did not directly learn from representative of other discipline, instead the learning for instance of social skills happened indirectly. Learning was fostered if learning was set as a goal and prevented if the differences in expertise were too minor. Sharing of cognition was prevented if co-operation was too problematic. Co-operation was usually successful. Good planning, good person chemistry and appreciation of expertise of others promoted success. Problems caused by different backgrounds were usually slight. Successful interaction was complementary and equal. Groups were usually able to circumvent problems in communication and use of justification in discussion promoted co-operation. When comparing the groups in the scope of the study, two were found to be notably opposed and the other groups located between these extreme cases, but the elements of success prevailed. Learning experiences concentrated on social skills, project management, school world and ICT. Essential was achieved field experience and observation of ones own capabilities. In organisation of student interdisciplinary co-operation is important to ensure sufficient differences in expertise and guide students to gain complementary interaction and appropriate setting of goals. Interdisciplinary field project prepared students to face the demands of

Mikä jatko-opiskelijaa motivoi? Tavoitteet ja tiedeyhteisö väitöskirjaprosessissa.

Motivation has an important role in academic learning for learning is regulated by motivation. Further motivation is centrally manifested by goals. Goals reflect values and regulate individual s orientation and what they strive for. In spite of the central role of motivation in academic learning, discussions on post-graduate education has somewhat overlooked motivational processes and concentrated on the excellence of performance. The aim of this study was to investigate what kind of goals PhD students have and how they experience their role in their own scientific community. It was also purpose to study how these goals and experienced roles are in relation with study each other, context, possible intentions of quitting studies and prolongation of studies. Furthermore, the aim was to investigate how different postgraduates differ in terms of how they experience their learning environment. The data was collected with the From PhD students to academic experts survey (Pyhältö & Lonka, 2006) from four complementary domains: medicine, arts, psychology and education. The survey consisted of both likert-scaled items and open ended questions. The participants were 601 postgraduate students. The goals and the experienced role in scientific community were analysed in terms of qualitative content analysis. The relation between goals and experienced role and background variables were tested using ?² and the differences between different postgraduate groups using one way analysis of variances (ANOVA). The results indicated that postgraduates goals varied based on whether they brought up goals related to the product (outcome of the thesis process), the process (thesis process as whole) or both the product and the process. Product goals consisted of for example career qualification and better status as process goals consisted for example of learning and influencing ones own discipline. The experienced role of the postgraduates differed in terms of whether the conception was organised, unorganised or controversial. Both the goals and the experienced roles were in relation with study context and commitment to the studies. The different postgraduate groups also differed in terms of how they experienced their own learning environment.

Pelaamiskokemukset ja pelaamisen yksilöllisten merkitysten yhteys flow n kokemiseen

The main goal of this study was to explore experiences induced by playing digital games (i.e. meaning of playing). In addition, the study aimed at structuring the larger entities of gaming experience. This was done by using theory-driven and data grounded approaches. Previously gaming experiences have not been explored as a whole. The consideration of gaming experiences on the basis of psychological theories and studies has also been rare. The secondary goal of this study was to clarify, whether the individual meanings of playing are connected with flow experience in an occasional gaming situation. Flow is an enjoyable experience and usually activities that induce flow are gladly repeated. Previously, flow has been proved to be an essential concept in the context of playing, but the relations between meanings of playing and flow have not been studied. The relations between gender and gaming experiences were examined throughout the study, as well as the relationship between gaming frequency and experiences. The study was divided into two sections, of which the first was composed according to the main goals. Its data was gathered by using an Internet questionnaire. The other section covered the themes that were formulated on the basis of the secondary aims. In that section, the participants played a driving game for 40 minutes and then filled in a questionnaire, which measured flow related experiences. In both sections, the participants were mainly young Finnish adults. All the participants in the second section (n = 60) had already participated in the first section (n = 267). Both qualitative and quantitative research techniques were used in the study. In the first section, freely described gaming experiences were classified according to the grounded theory. After that, the most common categories were further classified into the basic structures of gaming experience, some according to the existing theories of experience structure and some according to the data (i.e. grounded theory). In the other section flow constructs were measured and used as grouping variables in a cluster analysis. Three meaningful groups were compared regarding the meanings of gaming that were explored in the first section. The descriptions of gaming experiences were classified into four main categories, which were conceptions of the gaming process, emotions, motivations and focused attention. All the theory-driven categories were found in the data. This frame of reference can be utilized in future when reliability and validity of already existing methods for measuring gaming experiences are considered or new methods will be developed. The connection between the individual relevance of gaming and flow was minor. However, as the scope was specified to relations between primary meanings of playing and flow, it was noticed that attributing enjoyment to gaming did not lead to the strongest flow-experiences. This implies that the issue should be studied more in future. As a whole this study proves that gamer-related research from numerous vantage points can benefit from concentrating on gaming experiences.

Opiskelun ohjaus etälukiossa

Tutkimus tarkastelee opiskelijoiden kokemuksia opiskelun ohjauksesta etälukiossa. Etälukio on opetushallituksen syksyllä 1997 aloittama itseopiskeluväylä, jonka kautta voi suorittaa joko koko lukion oppimäärän tai yksittäisiäkursseja. Tutkimuksessa mielenkiinnon kohteena on ensinnäkin etälukiolaisten ohjauksen tarve ja heidän ohjauksensa toteutus. Ohjauksen toteutuksen tarkastelu jakaantuu kahteen osioon, kaksi-kolme kertaa kuussa järjestettävän lähiopetuksen tarkasteluun sekä faksin, kirjeen, puhelimen ja sähköpostin kautta tapahtuvan ohjauksen tarkasteluun. Keskeistä tutkimuksessa on myös opiskelijoiden ohjaukseen liittyvien kokemusten tarkastelu sekä se, millä tavoin ohjauksella on tuettu opiskelijoiden itsenäisten opiskeluvalmiuksien kehittymistä. Tutkimuksen teoriatausta jakaantuu kahteen osaan. Ensiksi analysoidaan etäopiskelun uusiin opiskeluympäristöihin keskeisesti liittyvää käsitettä avoin opiskeluympäristö, jonka määrittely on osoittautunut vaikeaksi. Toisen keskeisen osan teoriataustaa muodostaa ohjaus-käsitteen tarkastelu. Tutkimuksessa käytettiin kahta tiedonhankintamenetelmää. Kvantitatiiviseen kyselylomakkeeseen toukokuussa 1998 vastasi 115 opiskelijaa etälukion pilottialueilta Satakunnasta, Savosta ja Varsinais-Suomesta. Kyselylomakkeella hankittuja tietoja täydennettiin haastatteluilla joulukuussa 1998. Etälukiolaisten ohjauksen tarkastelu osoitti, että etälukio-opiskelu eroaa vain vähän muusta aikuislukio-opiskelusta. Suurimmalla osalla etälukiolaisista on tavoitteena ylioppilastutkinto, jonka sisällöt ja vaatimukset selkeästi rajoittavat yksilöllisyyden ja joustavuuden toteutumista etälukiossa. Etälukion opiskeluympäristön avoimuuden määrittely tarkemmin on jatkossa olennaisen tärkeätä. Tulokset osoittavat, että etälukiolaisten ohjaustarve oli ollut alhainen. Etälukion suorittaminen itsenäisesti osoittautui mahdolliseksi. Suurimman osan ohjauksesta opiskelijat olivat saaneet osallistumalla lähiopetukseen. Lähiopetus osoittautui luonteeltaan opettajajohtoiseksi ryhmäopetukseksi. Opiskelijat kokivat, että lähiopetukseen oleva aika on rajallinen, joten henkilökohtaisen ohjauksen pyytäminen lähiopetuksessa ei ollut ollut mahdollista. Opiskelijoista 40% oli hyödyntänyt lähiopetuksen lisäksi tarjottua ohjausta joko vain hyvin vähän tai ei lainkaan. Opiskelijoista yli puolet ei ollut käyttänyt sähköpostia lainkaan tai oli käyttänyt sitä vain harvemmin kuin kerran kuussa. Internetin ja sähköpostin käyttötaidoilla ei koettu olevan suurta merkitystä etälukio-opiskelussa. Opiskelijoiden ohjaukseen liittämät kokemukset olivat positiivisia. Tärkeintä opiskelijoille oli tieto siitä,että ohjausta oli tarvittaessa ollut saatavilla, vaikka sitä oli vain vähän hyödynnetty. Etälukiolaiset eivät kokeneet etälukio-opiskelun vaatineen uusien itsenäisten opiskelutaitojen oppimista. Avainsanat: avoin opiskeluympäristö, etäopiskelu, opiskelun ohjaus, tutorointi, aikuisopiskelu, etälukio Keywords: open learning, distance education, student guidance, tutoring, adult education, upper secondary distance learning

Montessorivälineet esiopetuksessa : Montessoriohjaajakoulutuksen saaneiden lastentarhanopettajien käsityksiä montessorivälineiden soveltuvuudesta esiopetuksessa

Tutkimuksessa selvitettiin montessorivälineiden soveltuvuutta suomalaiseen esiopetukseen montessoriohjaajakoulutuksen saaneiden lastentarhanopettajien arvioimina. Tutkimuksen ensimmäisenä tehtävänä oli selvittää, missä määrin montessorivälineitä käytettiin esiopetuksessa. Tutkimuksessa kartoitettiin montessorivälineiden osuutta vastaajien lapsiryhmien toimintamateriaaleista sekä mahdollisia esteitä niiden määrän lisäämiselle. Samoin selvitettiin, kuinka tärkeäksi montessorivälineiden merkitys koettiin opetussuunnitelman tavoitteiden toteutumisessa. Lisäksi kartoitettiin montessorivälineiden käytön laajuutta vastaajien työyhteisössä sekä mahdollisia esteitä välineiden laajemmalle käytölle. Tutkimuksen toisena tehtävänä oli selvittää, miten montessorivälineet tukevat lapsikeskeiselle esiopetukselle asetettuja tavoitteita yksilöllisyyden, sosiaalisten taitojen kehittymisen, omatoimisuuden ja aktiivisuuden, leikin merkityksen sekä välineistön monipuolisuuden suhteen. Tutkimuksen kohderyhmäksi valittiin mahdollisimman kattavasti ne montessoriohjaajat, jotka olivat saaneet myös lastentarhanopettajakoulutuksen. Kohderyhmä käsitti 74 henkilöä. Tutkimus suoritettiin postikyselynä joulukuussa 1996 ja tammikuussa 1997. Tutkimuksen vastausprosentiksi muodostui 79,3 %. Tutkimuksen tulokset osoittivat, että montessorivälineiden osuus vastaajien lapsiryhmien käytössä olevista toimintamateriaaleista oli merkittävä. Tämä korostui erityisesti montessoripäiväkodeissa, -leikkikouluissa ja päiväkodin montessoriryhmissä. Kaikissa toimipaikoissa montessorivälineitä ei ollut riittävästi, vaikka kiinnostus niitä kohtaan oli suuri. Montessorivälineiden osuuden lisäämistä vaikeuttivat mm. taloudelliset esteet. Montessorivälineiden merkitys opetussuunnitelman tavoitteiden toteutumisenkannalta osoittautui tärkeäksi. Tulosten perusteella suppeammallakin montessorivälinemäärällä oli opetussuunnitelman tavoitteiden kannalta suuri merkitys. Montessorivälineiden käytön laajuus vastaajientyöyhteisössä vaihteli toimipaikoittain. Koulutuksen puute ilmeni merkittävimmäksi esteeksi montessorivälineiden laajemmalle käytölle vastaajien työyhteisössä. Tutkimuksen tulosten perusteella montessorivälineillä työskentely tukee vahvasti lapsikeskeisen esiopetuksen kannalta tärkeitä tavoitteita yksilöllisyyden, omatoimisuuden ja aktiivisuuden sekä sosiaalisten taitojen kehittymisen suhteen. Montessorivälineiden katsottiin soveltuvan hyvin esiopetukseen myös monipuolisuutensa ansiosta. Leikin merkitys ei montessorivälineillä työskentelyssä ollut keskeisessä asemassa. Sen sijaan montessorivälineillä työskentelyssä painottuivat leikki, työ ja oppiminen. Avainsanat: Montessori-pedagogiikka, montessorivälineet, lapsikeskeinen esiopetus, toimintamateriaalit Keywords: Montessori-pedagogy, Montessori materials, child-centered pre-school education, activity mater

"Valehtelu ei auta, mutta kaikkea ei kannata kertoa." : Kertomatta jättäminen parisuhteen vuorovaikutuskontekstissa

Topic avoidance in romantic relationships has not been researched before in Finnish speech communication research, and this study was expected to increase the understanding of a phenomenon that acquires relatively dramatic attributes in everyday conversation. The aim of this study was to describe topic avoidance based on what was told in the interviews, and to describe the beliefs concerning functional or dysfunctional relational communication that can be interpreted from the interviewees' speech when they talk about topic avoidance. The theoretical reference frame of this study consists of the Communication Privacy Management Theory, relational dialectics, and earlier, mostly American research on topic avoidance. Ten Finnish people aged 22-31, who all had previous experience on one or more marital or common-law relationships were interviewed for this study. Additional material for the study was gathered from the interviewees by using the role playing method to describe interactional events where something essential is left unsaid in the context of romantic relationship. The following values were attributed to functional communication in romantic relationships: openness, equality, honesty, trust and positivity. The dialectical nature of the phenomenon being researched is evident in the way that along with openness, the interviewees talked about excessive openness that should occasionally be avoided in the context of relational communication by leaving things unsaid. Topic avoidance was seen both as a conscious strategic communication for managing privacy, and as an uncontrollable force of nature that at its worst destroys the relationship. When topic avoidance is seen as strategic communication, the choice concerning what is left unsaid is made by weighing the following dimensions asgainst each other: risks/ benefits (for self, relationship), protects/ does not protect (self, partner, relationship), burdens/ does not burden (self, partner, relationship), honesty/ dishonesty, responsibility lies with self/ responsibility does not lie with self. Topic avoidance was acceptable if it was used in order to preserve the relationship, as opposed to gaining power in the relationship or causing insecurity for the partner. The acceptability of topic avoidance varied according to whether it differed from lying or not. When the interviewees talk about topic avoidance, their speech can be interpreted to mean that in spite of uncontrollability, communicative choices can be made in relational communication and that skills concerning communication in romantic relationships can be learned.

Hiljainen tieto henkilöstön valinnassa : tutkimus työhaastatteluiden arvioinnissa hyödynnettävän tiedon hiljaisesta ulottuvuudesta

This study examined the fundamental question of what really matters when selecting a new employee. The study focused on tacit knowledge used by personnel recruiters when interviewing employees. Knowledge was defined as the best view available, which helps one not to act haphazardly. Tacit knowledge was also defined as a positive concept, and it was seen as a part of personnel recruiters` improving proficiency. The research topic was chosen based on the observed increase in the amount of employment interviews and their importance in society. As recruiting is becoming a more distinct profession, it was reasonable to approach the topic from an educational point of view. The following research problems guided the examination of the phenomenon: 1) Where does the interviewer seek tacit knowledge from during the employment interview? 2) How is tacit knowledge achieved during the employment interview? 3) How does the interviewer defend the significance of the tacit knowledge gained as knowledge that has influence on the selection decision? The research data was collected by interviewing six personnel recruiters who conduct and evaluate employment interviews as part of their work responsibilities. The interview themes were linked to some recently made selection decision in each organization and the preceding employment interview with the selected candidate. In order to conceptualize tacit knowledge, reflective consideration of the interview event was used in the study. The lettered research data was analyzed inductively. As a result of the study, the objects of tacit knowledge in the context of an employment interview culminated into three areas: the applicant s verbal communication, the applicant s non-verbal communication and the interaction between interview participants. Observations directed toward those objects were shown to be intentional and three schemes were found behind them: experiences from previous interviews, applicant s application papers and the aptitude for the work responsibilities. The question of gaining knowledge was answered with the concept of procedural knowledge. Personnel recruiters were found to have four different, but interconnected ways to encounter knowledge during an employment interview: understanding, evaluative, revealing, and approving knowing. In order to explain the importance given to tacit knowledge, it was examined in connection with the most prevalent practices in the personnel selection industry. The significance of knowledge as the kind of knowledge that has an impact on the decision was supported by references to collective opinion (other people agree with it), circumstance (interview s short duration), or using some instrument (structured interview). The study revealed new aspects of employment selection process through examining tacit knowledge. The characteristics of the inductive analysis of the research data may also be utilized, when applicable, in tacit knowledge research within other contexts.

Ryhmäidentiteetin mittaaminen verkkoroolipelissä World of Warcraft

The objective of the study was to explore the dimensions of group identity in the guilds of World of Warcraft. Previous research shows that social interaction has an important role in playing games for many players. Social identities are an important aspect of self-concept and since group related cues are more salient than personal clues in computer-mediated communication, the social gaming experience was approached through group identity. In the study a new scale will be developed to measure the group identity in games. Secondary goal is to study how different guild attributes affect the group identity and third goal is to explore the connection between group identity and gaming experience and amount of play. Subjects were 1203 guild members and 106 players not in a guild. The data was gathered by an Internet survey which measured group identity with nine scales, gaming experience with three scales and guild attributes with four scales. Also various background data was gathered. The construct of group identity was analyzed with explorative factor analysis. The typical experiences of group identity was analyzed with cluster analysis and effects of guild attributes with multivariate analysis of covariance. As a result of the study a new scale was developed which measured group identity on six dimensions: self-stereotyping, public and private evaluation, importance, interconnection of self and others and awareness of content. Group identity was experienced strongest in elder middle-sized guilds that had formal rules and that emphasized social interaction. The players with strong group identity had more positive gaming experience and played World of Warcraft more per week than the players who were not in a guild or identified to guild weakly. This result encourages game developers to produce environments that enhance group identity as it seems to increase the enjoyment in games. As a whole this study proposes that group identity in guilds is constructed from the same elements as in traditional groups. If this is truly the case, guild membership may have similar positive effects on individual’s mental well-being as traditional positively evaluated group memberships have.

Oppimispäiväkirja kliinisen laboratoriotyön opiskelijan ohjauksessa

Tutkimuksen tarkoituksena oli selvittää, voidaanko oppimispäiväkirjaa käyttää kliinisen laboratoriotyönkäytännön opiskelijaohjaustoiminnassa oppimisen apuvälineenä. Tutkimuksessa lähdetään liikkeelle teoreettisten tietojen ja käytännön taitojen yhdistämisen tärkeydestä. Tutkimuksessa tarkastellaan oppimista kokemuksellisen oppimisen näkökulmasta ja kuinka se auttaa laboratoriohoitajaopiskelijaa laatimaan mieleensä käytännön opiskelun skeemoja ja kuinka ne toteutuvat heidän käytännön taitojen karttuessa. Tutkimukseen osallistui vuoden 1997 aikana HYKS:n laboratoriossa käytännön opiskelujaksolla olleita laboratoriohoitajaopiskelijoita. Heitä pyydettiin laatimaan käytännön opiskeluohjauksestaan oppimispäiväkirja. Laatiminen oli vapaaehtoista. Oppimispäiväkirjamerkinnöissä kiinnitettiin huomiota, kuinka he oppivatkäytännön taitoja ja kuinka heidän oppimisprosessinsa kehittyy heidän itsearvioimana. Jotkut laboratoriohoitajaopiskelijat halusivat laatia useammalta käytännön opiskelujaksoltaan oppimispäiväkirjan, joten oppimispäiväkirjoja (n=9) on enemmän kuin tutkimukseen osallistuneita laboratoriohoitajaopiskelijoita (n=6). Tutkimuksen keskeisenä menetelmenä on kvalitatiivinen analyysimenetelmä. Sisällönanalyysiä ja luokittelumenetelmää käyttäen pyrittiin löytämään käsityksiä ja niistä edelleen käsitysluokkia. Käsitysluokat tukivat sitä käsitystä, että oppimispäiväkirjaa voidaan käyttää apuvälineenä laboratoriohoitajaopiskelijoiden oppimisen tukena kliinisen laboratoriotyön käytännön opiskelussa. Tutkimustulokset osoittavat, että oppimispäiväkirjat toimivat laboratoriohoitajaopiskelijoiden tiedon jäsentäjinä käytännön opiskelujakson aikana. Oppimispäiväkirjan avulla laboratoriohoitajaopiskelija selventää itselleen kokonaiskuvaa kliinisen laboratoriotyön prosessista. Oppimispäiväkirjan avulla voidaan kerrata jo opittuja asioita ja voidaan suorittaa itsearviointia ja reflektoida oppimiskokemuksien antamia hyötyjä ja haittoja. Oppimispäiväkirjoissa tuli esille se, että laboratoriohoitajaopiskelijat selkiyttivät oppimiaan asioita ja omiaajatuksiaan suhteessa työelämään silloin, kun he kirjoittivat oppimispäiväkirjojaan. Oppimispäiväkirjojen kirjoittaminen koko käytännön opiskelujakson aikana tuki myös muiden käytännön opiskelujaksojen tavoitteiden asettamista. Oppimispäiväkirja on ammatillisen kehittymisen kannalta hyvä kertauksen, kriittisen ajattelun ja reflektoinnin väline. Oppimispäiväkirjoissa tuli kuvauksia itsearvioinnista, laboratoriohoitajaopiskelijat asettivat itsensä alttiiksi omalle arvioinnilleen hyvinkin helposti ja esittivät kriittisiä kannanottoja työskentelytapojen kehittämiseksi, huolellisuuden, tarkkuuden ja vastuuntunnon vahvistamiseksi. Tärkeimmät lähteet taustateorian kannalta olivat Engeströmin, Hätösen, Lonka & al, Leino-Kilven, Rauste-von Wrightin ja Silven & Kinnunen & Keskisen teokset. Tutkimusmenetelmän kannalta tärkeimmät lähteet olivat Hirsjärvi & Remes & Sajavaara, Lincoln & Cubanja Varton teokset. Avainsanat: Oppimispäiväkirja, reflektio, itsearviointi, kliininen laboratoriotyö, sisällönanalyysi

Supervisors' emerging role in second-generation knowledge management

This study examines supervisors' emerging new role in a technical customer service and home customers division of a large Finnish telecommunications corporation. Data of the study comes from a second-generation knowledge management project, an intervention research, which was conducted for supervisors of the division. The study exemplifies how supervision work is transforming in high technology organization characterized with high speed of change in technologies, products, and in grass root work practices. The intervention research was conducted in the division during spring 2000. Primary analyzed data consists of six two-hour videorecorded intervention sessions. Unit of analysis has been collective learningactions. Researcher has first written conversation transcripts out of the video-recorded meetings and then analyzed this qualitative data using analytical schema based on collective learning actions. Supervisors' role is conceptualized as an actor of a collective and dynamic activity system, based on the ideas from cultural historical activity theory. On knowledge management researcher has takena second-generation knowledge management viewpoint, following ideas fromcultural historical activity theory and developmental work research. Second-generation knowledge management considers knowledge embedded and constructed in collective practices, such as innovation networks or communities of practice (supervisors' work community), which have the capacity to create new knowledge. Analysis and illustration of supervisors' emerging new role is conceptualized in this framework using methodological ideas derived from activity theory and developmental work research. Major findings of the study show that supervisors' emerging new role in a high technology telecommunication organization characterized with high speed of discontinuous change in technologies, products, and in grass-root practices cannot be defined or characterized using a normative management role/model. Their role is expanding two-dimensionally, (1) socially and (2) in new knowledge, and work practices. The expansion in organization and inter-organizational network (social expansion) causes pressures to manage a network of co-operation partners and subordinates. On the other hand, the faster speed of change in technological solutions, new products, and novel customer wants (expansion in knowledge) causes pressures for supervisors to innovate quickly new work practices to manage this change. Keywords: Activity theory, knowledge management, developmental work research, supervisors, high technology organizations, telecommunication organizations, second-generation knowledge management, competence laboratory, intervention research, learning actions.

Jaksaako opettaja kehittyä? : Ammatillisen kehityksen ja täydennyskoulutuksen merkitys opettajien työssä jaksamisessa

The aim of this study was to investigate the connection between teachers' burn-out and professional development. In addition, the study aimed at clarifying teachers' conceptions of the significance of in-service training on work-related well-being. The theoretical starting points of the study were based on a model of burn-out (Kalimo & Toppinen1997) and a model of teachers' professional development (Niemi 1989). Present study can be seen as an independent follow-up study for a working ability project called "Uudistumisen eväät" that was followed through in Kuopio. The study was carried out in two phases. First, the connection between teachers' burn-out and professional development was charted with the help of a quantitative survey study. 131 teachers participated in the survey. Some of them were from schools that participated in the working ability project and the remainder were from other schools in Kuopio. The questionnaire consisted of self-constructed instruments of burn-out and professional development. According to the results, burn-out and professional development were strongly correlated with each other. Burn-out was summed up in three factors: emotional exhaustion, feelings of depersonalization and low feelings of personal accomplishment. Professional development was summed up in four factors: personality and pedagogical skills, learning-orientation, social skills and confronting change. Personality and pedagogical skills and skills of confronting change were correlated strongest with burn-out and its symptoms. A teacher, who has not found his/her own personal way of acting as a teacher and who considers change as something negative, is more likely to become exhausted than a teacher, who has developed his/her own pedagogical identity and who regards change more positively. In the second phase of this study, teachers' conceptions of the significance of in-service training on well-being was investigated with the help of group interviews (n=12). According to the results, the importance of in-service training was significant on the well-being of teachers. It appeared that in-service training promotes well-being by providing teachers with motivation, professional development and the possibility of taking a break from teaching and cooperating with other teachers. It has to be based on teachers' own needs. It has to be offered to teachers frequently and early enough. If teachers are already exhausted, they will neither have enough resources to participate in training, nor will they have the strength to make good use of it in practice. Both professional development and well-being are becoming more and more essential now that society is changing rapidly and the demands set on teachers are growing. Professional development can promote well-being, but are teachers too exhausted to develop themselves? Professional development demands resources and teachers may regard it as a threat and an additional strain. When the demands are so high that teachers cannot cope with them, they are likely to suffer stress and see reduction of commitment to their work and its development as a means to survive. If teachers stop caring about their work and their own development, how can we expect them to promote pupils' learning and development? It should be considered in the planning and implementation of in-service training and in arranging teachers' working conditions, that teachers have enough time and resources to develop themselves. Keywords: Teachers, burn-out, well-being, professional development, in-service training