Facteurs susceptibles d’influencer l'implantation de l'Échelle québécoise des niveaux de compétence en français des personnes immigrantes adultes et du Programme-cadre de français pour les personnes immigrantes adultes au Québec

La coexistence des services de francisation au Québec pour les personnes immigrantes adultes a fait l'objet de divers enjeux liés notamment au passage des apprenants d'un lieu de formation à un autre (Québec, MICC, 2011a). Dans le but de répondre à ces enjeux et d’harmoniser l'offre de services gouvernementaux en matière de francisation des adultes, le ministère de l'Immigration et des Communautés culturelles (MICC) a élaboré en collaboration avec le ministère de l'Éducation, du Loisir et du Sport (MELS), une innovation pédagogique, soit un référentiel commun québécois composé de deux instruments : l’Échelle québécoise des niveaux de compétence en français des personnes immigrantes adultes et le Programme-cadre de français pour les personnes immigrantes adultes au Québec. Le but de notre étude était de mieux comprendre l'implantation du référentiel commun québécois, de faire état des représentations du personnel enseignant en francisation vis-à-vis de cette innovation pédagogique et d’identifier les principaux facteurs qui structurent son implantation. Pour atteindre ces objectifs de recherche, nous avons mené une étude qualitative dans laquelle nous nous sommes appuyée sur le modèle d'implantation de Vince-Whitman (2009) qui identifie douze facteurs facilitant l’implantation d’une politique et d’une pratique. Nous avons accédé aux représentations de douze enseignantes et enseignants en francisation qui œuvrent au MICC et au MELS lors d’entretiens de groupe en leur permettant de s'exprimer sur leurs pratiques pédagogiques et sur leurs impressions du référentiel commun québécois. À l’aide du logiciel QSF NVivo 8, nous avons analysé le contenu des propos de nos participants de recherche. Nos résultats démontrent que le manque appréhendé de ressources – humaines, matérielles et financières, et un manque de temps, de formation et de collaboration professionnelle pourraient représenter des obstacles et nuire à une éventuelle implantation du référentiel commun québécois. À la lumière de ces résultats, nous proposons un cadre de référence composé de sept facteurs d’implantation d’une innovation pédagogique afin de mieux rendre compte d’une réalité spécifique et contemporaine, celle de l'implantation du référentiel commun québécois pour la francisation des immigrants adultes scolarisés. Les écrits scientifiques et nos résultats de recherche démontrent que de diverses formes de soutien, principalement du matériel pédagogique approprié et suffisant, peuvent constituer un facteur-clé dans la réussite de l’implantation d’une innovation pédagogique.

Connect the dots: newsletter of the South Carolina State Library Talking Book Services

This Summer 2016 newsletter from the South Carolina State Library, volume 42, issue 3, features news and updates about the Talking Book Services, a federally-funded program to meet the reading needs of South Carolina residents who are physically unable to read or use standard printed materials.

Connect the dots: newsletter of the South Carolina State Library Talking Book Services 

This Spring 2016 newsletter from the South Carolina State Library, volume 42, issue 2, features news and updates about the Talking Book Services, a federally-funded program to meet the reading needs of South Carolina residents who are physically unable to read or use standard printed materials.

Libraries and open access: the implications of open-access publishing and dissemination for libraries in higher education institutions

This chapter discusses the consequences of open-access (OA) publishing and dissemination for libraries in higher education institutions (HEIs). Key questions (which are addressed in this chapter) include: 1. How might OA help information provision? 2. What changes to library services will arise from OA developments (particularly if OA becomes widespread)? 3. How do these changes fit in with wider changes affecting the future role of libraries? 4. How can libraries and librarians help to address key practical issues associated with the implementation of OA (particularly transition issues)? This chapter will look at OA from the perspective of HE libraries and will make four key points: 1. Open access has the potential to bring benefits to the research community in particular and society in general by improving information provision. 2. If there is widespread open access to research content, there will be less need for library-based activity at the institution level, and more need for information management activity at the supra-institutional or national level. 3. Institutional libraries will, however, continue to have an important role to play in areas such as managing purchased or licensed content, curating institutional digital assets, and providing support in the use of content for teaching and research. 4. Libraries are well-placed to work with stakeholders within their institutions and beyond to help resolve current challenges associated with the implementation of OA policies and practices.

Connect the dots: newsletter of the South Carolina State Library Talking Book Services 

This Winter 2016 newsletter from the South Carolina State Library, volume 42, issue 1, features news and updates about the Talking Book Services, a federally-funded program to meet the reading needs of South Carolina residents who are physically unable to read or use standard printed materials.

Connect the dots: newsletter of the South Carolina State Library Talking Book Services

This Winter 2015 newsletter from the South Carolina State Library, volume 41, issue 1, features news and updates about the Talking Book Services, a federally-funded program to meet the reading needs of South Carolina residents who are physically unable to read or use standard printed materials.

Connect the dots: newsletter of the South Carolina State Library Talking Book Services 

This Summer 2015 newsletter from the South Carolina State Library, volume 42, issue 1, features news and updates about the Talking Book Services, a federally-funded program to meet the reading needs of South Carolina residents who are physically unable to read or use standard printed materials.

Making Change, Increasing Value: Reorganizing Your Access Services Department

Presentation from the Towson Conference for Academic Libraries: Collaborating Across the Library, August 16, 2016, Towson University, Towson, MD

Cd-Rom y el Acceso a la Información

Los avances científicos y tecnológicos en el mundo y su aplicación en las diferentes áreas del conocimiento han desarrollado una nueva era electrónica.Las computadoras y las telecomunicaciones han originado un nuevo escenario para las bibliotecas y centros de información que conduce a nuevos cambios en el uso de sus colecciones y en el incremento de sus servicios. Las bibliotecas y centros de información deben enfrentar estos cambios porque los usuarios demandan el acceso a la información en forma rápida y eficiente.El CD-ROM es una nueva tecnología que ha estado incursionando en las bibliotecas de manera muy efectiva. CD-ROM es una forma sofisticado de permitir el acceso a la información en cualquier campo; leyes, medicina, educación, agricultura, finanzas, ingeniería, etc

Technical Services vs. Public Service

Regarding this issue, it seems appropriate to quote Gorman who says: And it came to pass that when Kutta, assistant God made the first library, she noted that it was good. So he called together all librarians and divided as a shepherd divides the sheep and goats. The first group spoke to him saying: you will dwell in the clarity and serve the readers and their glory will be great. Then he turned to the second group and spoke to him saying: you will dwell in the darkness. Secret must be hidden effort and work. You do not know the reader nor shall you know them. Go away and sort ... and has been up to these days (1979, p. 435).

El Manejo de Personal como Prioridad Administrativa en la Biblioteca Universitaria del Futuro

Los directores de bibliotecas universitarias se enfrentan al problema estratégico de decidir cómo serán las bibliotecas universitarias en los próximos 10 años, y qué acciones deberán tomarse en los próximos cinco años si se quiere lograr ese futuro.Ha empezado a darse un cambio en el crecimiento rápido de la tecnología informativa, el acceso electrónico a la información, y el concepto de estación de servicio de los académicos. Es necesario que las bibliotecas universitarias desarrollen nuevos proyectos y servicios para que puedan realizar el cambio de un modo de producción de servicios a un modo de producción como facilitadores de información. Esto implica una reconceptualización del papel de la biblioteca universitaria, el papel del usuario, y el del personal bibliotecario. Se necesitarán nuevos perfiles para el personal y habrá una tarea prioritaria de reentrenamiento y desarrollo de los empleados, aspectos esenciales en la reformulación de la futura biblioteca.

Regional Workshop for designers monitors responsible for training programs for staff in public and school libraries

In Bogota, from 22 to 26 September 1980 a Seminar Workshop on Education and Training of Personnel in the organization and management of school libraries, sponsored by UNESCO, CERLAL, SECAB and the National Ministry of Colombia. The meeting reiterated that one of the weaknesses of library services is the lack of qualified personnel. As an immediate action is decided to set up a working group composed of experts from those agencies that have had experiences in the field of personnel training, such as Colombia, Venezuela and Costa Rica.

Proposal for linking the school library of the School Education Unit Four Queens in the nursery of J. Francisco Public Library Orlich Tibás Canton, Heredia, Costa Rica

Since classical antiquity, the public library has been the institution that helps people to know their history and face the changes that society increasingly demands. Similarly, school libraries are piloting the learning of children; in them, manage to have their first contact with books, his first great travel stories with dinosaurs, robots, fiction, among others through the stories, legends and knowledge games. School libraries contribute to strengthening reading habits from the earliest years of life.In conducting the research, developed an assessment of the current situation of the two libraries under study, based on the following variables: services, human resources, budget, infrastructure, children's collection, furniture, electronic equipment and audiovisual, recreational interests, needs of information, socio-cultural characteristics and availability. This was achieved through the collection of information externada by children of preschool and junior, mothers or guardians and teachers of the Education Unit of Four Queens and in charge of the School Library Education Unit Four Queens (BEUPCR) and J. Francisco Public Library Orlich (BPFJO).According to the diagnosis and analysis of information, it is shown that the aspects related to personnel, electronic equipment and resources are limited, in addition, there were deficiencies in infrastructure BEUPCR.

Proposed network of mobile libraries: alternative information to rural communities in Costa Rica

This study examines the services provided by the bookmobile of SINABI-Public Libraries in rural communities visited Costa Rica during 2009 and 2010 according to the sample selected for the presentation of a proposed Mobile Library Network to Costa Rica.Each country has very heterogeneous populations and the populations in unfavorable geographical areas (rural or urban fringe areas) and areas without library service or cultural institution, they have specific information needs. By its terms can not exercise the right to information, while urban areas have greater influence and social advantage to have easy access to various information resources.The mobile library services are presented as an ideal tool to deliver library services to any population, mainly those remote communities and vulnerable state as rural areas. Bookmobile is defined as any means of transport (buses, trains, boats, motorcycles, boats, animals, etc.), which shifts documentary material.

VOX POPULI: THREE ESSAYS ON THE USE OF SOCIAL MEDIA FOR VALUE CREATION IN SERVICES

Prior research shows that electronic word of mouth (eWOM) wields considerable influence over consumer behavior. However, as the volume and variety of eWOM grows, firms are faced with challenges in analyzing and responding to this information. In this dissertation, I argue that to meet the new challenges and opportunities posed by the expansion of eWOM and to more accurately measure its impacts on firms and consumers, we need to revisit our methodologies for extracting insights from eWOM. This dissertation consists of three essays that further our understanding of the value of social media analytics, especially with respect to eWOM. In the first essay, I use machine learning techniques to extract semantic structure from online reviews. These semantic dimensions describe the experiences of consumers in the service industry more accurately than traditional numerical variables. To demonstrate the value of these dimensions, I show that they can be used to substantially improve the accuracy of econometric models of firm survival. In the second essay, I explore the effects on eWOM of online deals, such as those offered by Groupon, the value of which to both consumers and merchants is controversial. Through a combination of Bayesian econometric models and controlled lab experiments, I examine the conditions under which online deals affect online reviews and provide strategies to mitigate the potential negative eWOM effects resulting from online deals. In the third essay, I focus on how eWOM can be incorporated into efforts to reduce foodborne illness, a major public health concern. I demonstrate how machine learning techniques can be used to monitor hygiene in restaurants through crowd-sourced online reviews. I am able to identify instances of moral hazard within the hygiene inspection scheme used in New York City by leveraging a dictionary specifically crafted for this purpose. To the extent that online reviews provide some visibility into the hygiene practices of restaurants, I show how losses from information asymmetry may be partially mitigated in this context. Taken together, this dissertation contributes by revisiting and refining the use of eWOM in the service sector through a combination of machine learning and econometric methodologies.