Sistema de gestão de transporte de envios parcelares

No ambiente empresarial actual, cada vez mais competitivo e exigente, é um factor fundamental para o sucesso das empresas a sua capacidade de atingir e melhorar os níveis de satisfação exigidos pelos clientes. Para identificar as melhorias a implementar, as empresas devem ser capazes de monitorizar e controlar todas as suas actividades e processos. O acompanhamento realizado às actividades delegadas a empresas externas, como por exemplo o transporte de mercadorias, é dificultado quando os prestadores destes serviços não possuem ferramentas de apoio que disponibilizem informação necessária para o efeito. A necessidade de colmatar esta dificuldade na recolha da informação durante a distribuição de uma encomenda na empresa Caetano Parts, uma empresa de revenda de peças de substituição automóvel, levou ao desenvolvimento de uma ferramenta que permite fazer o seguimento de uma encomenda em todas as suas fases, permitindo ao responsável pelas operações acompanhar o estado da encomenda desde o instante em que a encomenda é colocada, passando pelo seu processamento dentro das instalações, até à sua entrega ao cliente. O sistema desenvolvido é composto por dois componentes, o front-end e o back-end. O front-end é composto por uma aplicação web, e por uma aplicação Android para dispositivos móveis. A aplicação web disponibiliza a gestão da base de dados, o acompanhamento do estado da encomenda e a análise das operações. A aplicação Android é disponibilizada às empresas responsáveis pelo transporte das encomendas e possibilita a actualização online da informação acerca do processo de entrega. O back-end é composto pela unidade de armazenamento e processamento da informação e encontra-se alojado num servidor com ligação à internet, disponibilizando uma interface com o serviço móvel do tipo serviço web. A concepção, desenvolvimento e descrição das funcionalidades desta ferramenta são abordadas ao longo do trabalho. Os testes realizados ao longo do desenvolvimento validaram o correcto funcionamento da ferramenta, estando pronta para a realização de um teste piloto.

Metamodelação de processos e serviços

Dissertação apresentada na Faculdade de Ciências e Tecnologia da Universidade Nova de Lisboa para a obtenção do Grau de Mestre em Engenharia Informática

Otimização da atividade de picking num armazém de peças – um caso de estudo

Mestrado em Engenharia Mecânica – Gestão Industrial

Desenvolvimento de um modelo para a gestão de stocks no grupo Nors

Hoje em dia, um dos grandes objetivos das empresas é conseguirem uma gestão eficiente. Em particular, empresas que lidam com grandes volumes de stocks têm a necessidade de otimizar as quantidades dos seus produtos armazenados, com o objetivo, de entre outros, reduzir os seus custos associados. O trabalho documentado descreve um novo modelo, desenvolvido para a gestão de encomendas de uma empresa líder em soluções de transporte. A eficiência do modelo foi alcançada com a utilização de vários métodos matemáticos de previsão. Salientam-se os métodos de Croston, Teunter e de Syntetos e Boylan adequados para artigos com procuras intermitentes e a utilização de métodos mais tradicionais, tais como médias móveis ou alisamento exponencial. Os conceitos de lead time, stock de segurança, ponto de encomenda e quantidade económica a encomendar foram explorados e serviram de suporte ao modelo desenvolvido. O stock de segurança recebeu especial atenção. Foi estabelecida uma nova fórmula de cálculo em conformidade com as necessidades reais da empresa. A eficiência do modelo foi testada com o acompanhamento da evolução do stock real. Para além de uma redução significativa do valor dos stocks armazenados, a viabilidade do modelo é reflectida pelo nível de serviço alcançado.

Relatório de Estágio: Análise da eficiência do Sistema de controlo de tráfego da cidade do Porto

No âmbito da unidade curricular Dissertação/Estágio/Projeto, foi desenvolvido, durante um estágio na Câmara Municipal do Porto, o estudo da eficiência do sistema inteligente de controlo de tráfego implementado na cidade. Este sistema é designado como Sistema Inteligente de Gestão Autónoma - SIGA e tem como base de funcionamento o software de gestão de tráfego GERTRUDE da empresa GERTRUDE SAEM. O sistema de controlo de tráfego encontra-se repartido em 10 zonas interligadas, focadas essencialmente no centro da cidade do Porto. O estudo foi aplicado apenas a uma parte da zona da Constituição, nomeadamente a rua da Constituição, desde a Praça Marquês até à rua Antero de Quental. A eficiência mediu-se pela comparação de duas situações, a circulação e comportamento das correntes de tráfego com o sistema em funcionamento normal e com o sistema desativado. Por sua vez, o indicador utilizado que permitiu avaliar o sistema, foi o nível de serviço obtido pelo atraso médio por veículo em cada ramo de cada interseção. Para determinação do atraso, foram testados diferentes métodos, para se tentar perceber qual aquele que melhor se adequava à situação e que exigia menor número de recursos humanos. À frente serão exaradas algumas conclusões acerca da metodologia de cada um deles e condicionantes que levaram à não utilização de todos os métodos. Depois de aplicadas as metodologias que permitiram determinar o nível de serviço em cada grupo semafórico das diferentes interseções, percebeu-se que existe uma grande diferença na circulação entre as duas situações, sendo que a mais-valia que este sistema apresenta é a coordenação das diferentes interseções que se encontram abrangidas pelas 10 zonas pertencentes ao SIGA.

The effect of demand information sharing in a supply chain under demand uncertainty: a simulation study

Dissertação para obtenção do Grau de Mestre em Engenharia e Gestão Industrial

A simulation model for lean, agile, resilient and green supply chain management: practices and interoperability assessment

Dissertação para obtenção do Grau de Mestre em Engenharia e Gestão Industrial

Reframing reverse logistics, reducing costs

A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics

Gestão de inventários numa empresa de produção de linhas de costura

Dissertação de mestrado integrado em Engenharia e Gestão Industrial

Call Center como forma organizacional de implementação de serviços de Brokering para empresas virtuais

Dissertação de mestrado integrado em Engenharia e Gestão Industrial

Turnaround across diverse global supply chains using shared metrics and change methodology: The Case of Amer Sports Corporation

Purpose - The purpose of this paper is to document the outcome of a global three-year long supply chain improvement initiative at a multi-national producer of branded sporting goods that is transforming from a holding structure to an integrated company. The case company is comprised of seven internationally well-known sport brands, which form a diverse set of independent sub-cases, on which the same supply chain metrics and change project approach was applied to improve supply chain performance. Design/methodology/approach - By using in-depth case study and statistical analysis the paper analyzes across the brands how supply chain complexity (SKU count), supply chain type (make or buy) and seasonality affect completeness and punctuality of deliveries, and inventory as the change project progresses. Findings - Results show that reduction in supply chain complexity improves delivery performance, but has no impact on inventory. Supply chain type has no impact on service level, but brands with in-house production are better in improving inventory than those with outsourced production. Non-seasonal business units improve service faster than seasonal ones, yet there is no impact on inventory. Research limitations/implications - The longitudinal data used for the analysis is biased with the general business trend, yet the rich data from different cases and three-years of data collection enables generalizations to a certain level. Practical implications - The in-depth case study serves as an example for other companies on how to initiate a supply chain improvement project across business units with tangible results. Originality/value - The seven sub-cases with their different characteristics on which the same improvement initiative was applied sets a unique ground for longitudinal analysis to study supply chain complexity, type and seasonality.

Highway Maintenance Concept Vehicle, June 2002

This report documents Phase IV of the Highway Maintenance Concept Vehicle (HMCV) project, a pooled fund study sponsored by the Departments of Transportation of Iowa, Pennsylvania, and Wisconsin. This report provides the background, including a brief history of the earlier phases of the project, a systems overview, and descriptions of the research conducted in Phase IV. Finally, the report provides conclusions and recommendations for future research. Background The goal of the Highway Maintenance Concept Vehicle Pooled Fund Study is to provide travelers with the level of service defined by policy during the winter season at the least cost to taxpayers. This goal is to be accomplished by using information regarding actual road conditions to facilitate and adjust snow and ice control activities. The approach used in this study was to bring technology applications from other industries to the highway maintenance vehicle. This approach is evolutionary in that as emerging technologies and applications are found to be acceptable to the pooled fund states and as they appear that to have potential for supporting the study goals they become candidates for our research. The objective of Phase IV is to: Conduct limited deployment of selected technologies from Phase III by equipping a vehicle with proven advanced technologies and creating a mobile test laboratory for collecting road weather data. The research quickly pointed out that investments in winter storm maintenance assets must be based on benefit/cost analysis and related to improving level of service. For example, Iowa has estimated the average cost of fighting a winter storm to be about $60,000 to $70,000 per hour typically. The maintenance concept vehicle will have advanced technology equipment capable of applying precisely the correct amount of material, accurately tailored to the existing and predicted pavement conditions. Hence, a state using advanced technology could expect to have a noticeable impact on the average time taken to establish the winter driving service level. If the concept vehicle and data produced by the vehicle are used to support decision-making leading to reducing material usage and the average time by one hour, a reasonable benefit/cost will result. Data from the friction meter can be used to monitor and adjust snow and ice control activities and inform travelers of pavement surface conditions. Therefore, final selection of successfully performing technologies will be based on the foundation statements and criteria developed by the study team.

Signing on Very Low Volume Rurd Roads Iowa DOT Project HR-262, July, 1984

Research was undertaken to define an appropriate level of use of traffic control devices on rural secondary roads that carry very low traffic volumes. The goal of this research was to improve the safety and efficiency of travel on the rural secondary road system. This goal was to be accomplished by providing County Engineers with guidance concerning the cost-effective use of traffic control devices on very low volume rural roads. A further objective was to define the range of traffic volumes on the roads for which the recommendations would be appropriate. Little previous research has been directed toward roads that carry very low traffic volumes. Consequently, the factual input for this research was developed by conducting an inventory of the signs and markings actually in use on 2,069 miles of rural road in Iowa. Most of these roads carried 15 or fewer vehicles per day. Additional input was provided by a survey of the opinions of County Engineers and Supervisors in Iowa. Data from both the inventory and the opinion survey indicated a considerable lack of uniformity in the application of signs on very low volume rural roads. The number of warning signs installed varied from 0.24 per mile to 3.85 per mile in the 21 counties in which the inventory was carried out. The use of specific signs not only varied quite widely among counties but also indicated a lack of uniform application within counties. County officials generally favored varying the elaborateness of signing depending upon the type of surface and the volume of traffic on different roads. Less elaborate signing would be installed on an unpaved road than on a paved road. A concensus opinion was that roads carrying fewer than 25 vehicles per day should have fewer signs than roads carrying higher volumes. Although roads carrying 0 to 24 vehicles per day constituted over 24% of the total rural secondary system, they carried less than 3% of the total travel on that system. Virtually all of these roads are classified as area service roads and would thus be expected to carry only short trips primarily by local motorists. Consequently, it was concluded that the need for warning signs rarely can be demonstrated on unpaved rural roads with traffic volumes of fewer than 25 vehicles per day. It is recommended that each county designate a portion of its roads as an Area Service Level B system. All road segments with very low traffic volumes should be considered for inclusion in this system. Roads included in this system may receive a lesser level of maintenance and a reduced level of signing. The county is also afforded protection from liability arising from accidents occurring on roads designated as part of an Area Service Level B system. A uniform absence of warning signs on roads of this nature is not expected to have any discernible effect on the safety or quality of service on these very low volume roads. The resources conserved may be expended more effectively to upgrade maintenance and traffic control on roads carrying higher volumes where the beneficial effect on highway safety and service will be much more consequential.

Validation of a Low-Cost Human Papillomavirus Genotyping Assay Based on PGMY PCR and Reverse Blotting Hybridization with Reusable Membranes.

The genotyping of human papillomaviruses (HPV) is essential for the surveillance of HPV vaccines. We describe and validate a low-cost PGMY-based PCR assay (PGMY-CHUV) for the genotyping of 31 HPV by reverse blotting hybridization (RBH). Genotype-specific detection limits were 50 to 500 genome equivalents per reaction. RBH was 100% specific and 98.61% sensitive using DNA sequencing as the gold standard (n = 1,024 samples). PGMY-CHUV was compared to the validated and commercially available linear array (Roche) on 200 samples. Both assays identified the same positive (n = 182) and negative samples (n = 18). Seventy-six percent of the positives were fully concordant after restricting the comparison to the 28 genotypes shared by both assays. At the genotypic level, agreement was 83% (285/344 genotype-sample combinations; κ of 0.987 for single infections and 0.853 for multiple infections). Fifty-seven of the 59 discordant cases were associated with multiple infections and with the weakest genotypes within each sample (P < 0.0001). PGMY-CHUV was significantly more sensitive for HPV56 (P = 0.0026) and could unambiguously identify HPV52 in mixed infections. PGMY-CHUV was reproducible on repeat testing (n = 275 samples; 392 genotype-sample combinations; κ of 0.933) involving different reagents lots and different technicians. Discordant results (n = 47) were significantly associated with the weakest genotypes in samples with multiple infections (P < 0.0001). Successful participation in proficiency testing also supported the robustness of this assay. The PGMY-CHUV reagent costs were estimated at $2.40 per sample using the least expensive yet proficient genotyping algorithm that also included quality control. This assay may be used in low-resource laboratories that have sufficient manpower and PCR expertise.

Bridge Deck Rehabilitation Rebonding a Delaminated PCC Overlay By Epoxy Injection, HR-1036, 1989

The Iowa demonstration project to promote the rehabilitation of bridge deck concrete by rebonding delaminations with injected epoxy is a 150 ft x 150 ft high truss bridge on Iowa route No. 210 over Indian Creek near Maxwell in Story County (Service level D, AADT-730, Inventory Rating HS-16.9, Operating Rating HS-25). The objective of this study was to evaluate the effectiveness of repairing a delaminated bridge deck by epoxy injection, specifically a bridge deck with a delaminated portland cement concrete overlay. Observations noted during the project lead to the following conclusions: The delaminations rebonded with epoxy have remained solid through five years. The percentage of delamination has stayed essentially the same for both the epoxy injected and non-repaired areas. Epoxy injection appears to be a practical, cost effective alternative to other forms of deck rehabilitation when undertaken at the proper time. Cost effectiveness would reduce dramatically if delayed until breakouts have occurred. On the other hand it would be a slow, labor intensive process if undertaken too early when delaminations are small.