Tacit knowledge sharing: the determination of a methodological approach to explore the intangible.

Introduction. Research design should take into account both (a) the specific nature of the object under scrutiny, and (b) approaches to its study in the past. This is to ensure that informed decisions are made regarding research design in future empirical studies. Here these factors are taken into account with reference to methodological choice for a doctoral study on tacit knowledge sharing, and the extent to tacit knowledge sharing may be facilitated by online tools. The larger study responds to calls for the two domains of knowledge management and human information behaviour to be considered together in terms of their research approaches and theory development. Method. Relevant literature – both domain-specific (knowledge management) and general (research methods in social science) - was identified and analysed to identify the most appropriate approaches for an empirical study of tacit knowledge sharing. Analysis. The analysis shows that there are a number of challenges associated with studying an intangible entity such as tacit knowledge. Quantitative, qualitative and mixed methods have been adopted in prior work on this theme, each with their own strengths and weaknesses. Results. The analysis has informed a decision to adopt a research approach that deploys mixed methods for an inductive case study to extend knowledge of the influence of online tools on tacit knowledge sharing. Conclusion. This work intends to open the debate on methodological choice and routes to implementation for studies that are subject to practical constraints imposed by the context in which they are situated.

Beyond hope: Rhetorics of mobility, possibility, and literacy

When writing teachers enter the classroom, they often bring with them a deep faith in the power of literacy to rectify social inequalities and improve their students’ social and economic standing. It is this faith—this hope for change—that draws some writing teachers to locations of social and economic hardship. I am interested in how teachers and theorists construct their own narratives of social mobility, possibility, and literacy. My dissertation analyzes the production and expression of beliefs about literacy in the narratives of a diverse group of writing teachers and theorists, from those beginning their careers to those who are published and widely read. The central questions guiding this study are: How do teachers’ and theorists’ narratives of becoming literate intersect with literacy theories? and How do such literacy narratives intersect with beliefs in the power of literacy to improve individuals’ lives socially, economically, and personally? I contend that the professional literature needs to address more fully how teachers’ and theorists’ personal histories with literacy shape what they see as possible (and desirable) for students, especially those from marginalized communities. A central focus of the dissertation is on how teachers and theorists attempt to resolve a paradox they are likely to encounter in narratives about literacy. On one hand, they are immersed in a popular culture that cherishes narrative links between literacy and economic advancement (and, further, between such advancement and a “good life”). On the other hand, in professional discourse and in teacher preparation courses, they are likely to encounter narratives that complicate an assumed causal relationship between literacy and economic progress. Understanding, through literacy narratives, how teachers and theorists chart a practical path through or around this paradox can be beneficial to literacy education in three ways. First, it can offer direction in professional development and teacher education, addressing how teachers negotiate the boundaries between personal experience, theory, and pedagogy. Second, it can help teachers create spaces wherein students can explore the impact of paradoxical views about the role of literacy on their own lives. Finally, it can offer direction in public policy discourse, extending awareness of what we want—and need—from English language arts education in the twenty-first century. To explore these issues, I draw on case studies and ethnographic observation as well as narrative inquiry into teachers’ and theorists’ published literacy narratives. I situate my findings within three interrelated frames: 1) the narratives of new teachers, 2) the published works of literacy educators and theorists, and 3) my own literacy narrative. My first chapter, “Beyond Hope,” explores the tenuous connections between hope and critique in literacy studies and provides a methodological overview of the study. I argue that scholarship must move beyond a singular focus on either hope or critique in order to identify the transformative potential of literacy in particular circumstances. Analyzing literacy narratives provides a way of locating a critically informed sense of possibility. My second chapter, “Making Teachers, Making Literacy,” explores the intersection between teachers’ lives and the theories they study, based on qualitative analysis of a preservice course for secondary education English teachers. I examine how these preservice English teachers understood literacy, how their narratives of becoming literate and teaching English connected—and did not connect—with theoretical and pedagogical positions, and how these stories might inform their future work as practitioners. Centering primarily on preservice teachers who resisted Nancie Atwell’s pedagogy of possibility because they found it too good to be true, this research concentrates on moments of disjuncture, as expressed in class discussion and in one-on-one interviews, when literacy theories failed to align with aspiring teachers’ understandings of their own experiences and also with what they imagined as possible in disadvantaged educational settings. In my third and fourth chapters, I analyze the narratives of celebrated teachers and theorists who put forth an agenda that emphasizes possibilities through literacy, examining how they negotiate the relationship between their own literacy stories and literacy theories. Specifically, I investigate the narratives of three proponents of critical literacy: Mike Rose, Paulo Freire, and Myles Horton, all highly respected literacy teachers whose working-class backgrounds influenced their commitment to teaching in disenfranchised communities. In chapter 3, “Reading Lives on the Boundary,” I demonstrate how Mike Rose’s 1989 autobiographical text, Lives on the Boundary, juxtaposes rhetorics of mobility with critiques of such possibility. Through an analysis of work published in professional journals, I offer a reception history of Rose’s narrative, focusing specifically on how teachers have negotiated the tension between hope and critique. I follow this analysis with three case studies, drawn from a larger sampling, that inquire into the personal connections that writing teachers make with Lives on the Boundary. The teachers in this study, who provided written responses and participated in audio-recorded follow-up interviews, were asked to compare Rose’s story to their own stories, considering how their personal literacy histories influenced their teaching. My findings illustrate how a group of teachers and theorists have projected their own assessments of what literacy and higher education can and cannot accomplish onto this influential text. In my fourth chapter, “Horton and Freire’s Road as Literacy Narrative,” I concentrate on Myles Horton and Paulo Freire’s 1990 collaborative spoken book, We Make the Road by Walking. Central to my analysis are the educators’ stories about their formative years, including their own primary and secondary education experiences. I argue that We Make the Road by Walking demonstrates how theories of literacy cannot be divorced from personal histories. I begin by examining the spoken book as a literacy narrative that fuses personal and theoretical knowledge, focusing specifically on its authors’ ideas on theory. Drawing on Bakhtin’s notion of the chronotope—the intersection of time and space within narrative—I then explore the literacy narratives emerging from the production process of the book, in a video production about Horton and Freire’s meeting, and ultimately in the two men’s reflections on their childhood years (Dialogic). Interspersed with these accounts is archival material on the book’s editorial production that illustrates the value of increased dialogue between personal history and theories of literacy. My fifth chapter is both a reflective analysis and a qualitative study of my work at a men’s medium-high security prison in Illinois, where I conducted research and served as the instructor of an upper-level writing course, “Writing for a Change,” in the spring of 2009. Entitled “Doing Time with Literacy Narratives,” this chapter explores the complex ways in which literacy and incarceration are configured in students’ narratives as well as my own. With and against students’ stories, I juxtapose my own experiences with literacy, particularly in relation to being the son of an imprisoned father. In exploring the intersections between such stories, I demonstrate how literacy narratives can function as a heuristic for exploring beliefs about literacy between teachers and students both inside and outside of the prison-industrial complex. My conclusion pulls together the various themes that emerged in the three frames, from the making of new teachers to the published literacy narratives of teachers and theorists to my own literacy narrative. Writing teachers encounter considerable pressure to align their curricula with one or another theory of literacy, which has the effect of negating the authority of knowledge about literacy gleaned from experience as readers and writers. My dissertation contends that there is much to be gained by finding ways of articulating theories of literacy that encompass teachers’ knowledge of reading and writing as expressed in personal narratives of literacy. While powerful cultural rhetorics of upward social mobility often neutralize the critical potential of teachers’ own narratives of literacy—potential that has been documented by scholars in writing studies and allied disciplines—this is not always the case. The chapters in this dissertation offer evidence that hopeful and critical positions on the transformational possibilities of literacy are not mutually exclusive.

“SINGING CHASES AWAY THE BLUES.” KNOWLEDGE AND USE OF THE VOICE AS HEALTH PROMOTION RESOURCES FOR CHORISTERS

Objetivo: Compreender o conhecimento e o uso da voz por mulheres que cantam em coral e as repercussões para a promoção da saúde. Métodos: Realizou-se estudo qualitativo, de dezembro de 2011 a fevereiro de 2012, com 13 mulheres de 23 a 66 anos, membros de um coral de uma universidade, em Fortaleza, Ceará, Brasil. Coletaram-se os dados através de entrevista semiestruturada. Aplicou-se a análise temática para organizar os resultados em categorias, analisando-as à luz do interacionismo simbólico. Resultados: Identificaram-se dois núcleos de sentido: conhecimento sobre voz e uso da voz. As coralistas definiram a voz como meio de comunicação, identidade pessoal e forma para expressar emoções. Elas não demonstraram conhecimento consistente sobre os aspectos anatômicos e fisiológicos da voz, mas as definições apresentadas mostram que elas entendem que a voz permeia espaços pessoais, sociais e profissionais. A voz profissional e o envelhecimento destacaram-se no contexto do uso vocal. As participantes reconhecem que o conhecimento e o uso da voz podem ser aprimorados pelas atividades no coral, o que remete à promoção da saúde. Conclusão: As coralistas apresentam conhecimento limitado sobre a saúde vocal, porém, compreendem os efeitos benéficos do coral sobre sua saúde, ampliando a compreensão sobre a voz; isso estimula a adoção de hábitos saudáveis e de medidas preventivas, o que favorece o uso vocal.

Team characteristics beneficial for Open Innovation projects

This study discusses the importance of creating Open Innovation (OI) teams for optimizing costs of Research and Development (R&D), dividing risks and maximizing profits. The purpose of this study is to determine team characteristics beneficial for successful OI project, with the emphasis on the fact that such teams are formed of professionals belonging to different organizations, both private and state-owned, with different educational and professional backgrounds and personal qualities. This purpose is supported by three sub-objectives: to observe the phenomenon of OI and its implementation in emerging economies, particularly in Russia; to specify professional and personal competencies of OI team members essential for the successful collaboration; and to identify the role of the leader in OI teams. The theoretical part of this study consists of knowledge from academic literature related to OI, cross-functional and innovation teams and leadership in innovation. The practical part of the study is presented in the form of multiple case study, and the empirical research is based on six semistructured interviews collected in October 2014 from the CEOs, Innovation Managers and Technical Directors of innovation companies participating actively in OI projects. The findings of the study demonstrate that many of the necessary competencies are equal for innovation or cross-functional teams and OI teams, such as professionalism and communication skills. However, due to the specific nature of OI, additional personal characteristics were recognized as beneficial for OI teams, such as flexibility, empathy and success-orientation. The role of the leader is also considered as a critical success factor for OI teams, with the emphasis on flexibility and autonomy. The findings of the study contribute to understanding the connection between notions of team member, team climate and team leader, and its influence on OI project success. Thus, the main purpose of the study is providing support for existing knowledge on OI teams and developing new insights into this newly emerged topic.

Relatório de estágio de qualificação profissional

Relatório EPE - Relatório de estágio em Educação Pré-Escolar: O presente relatório de estágio em educação pré-escolar tem como intuito apresentar a descrição e a análise do percurso formativo da mestranda ao longo da prática pedagógica. O relatório integra os referenciais teóricos e legais adotados pela mesma, através de uma descrição reflexiva acerca da sua prática educativa, que lhe conferiu o desenvolvimento de competências e saberes profissionais. Neste sentido, o relatório irá abordar as conceções, os processos e os resultados obtidos pela mestranda ao longo da sua ação, onde o processo de ensino e de aprendizagem procurou focar-se no desenvolvimento de competências e capacidades das crianças, de acordo com uma perspetiva socioconstrutivista, suportada em vários modelos curriculares. Cabe ao educador proporcionar aprendizagens significativas às crianças com as quais desenvolve a sua prática devendo, por isso, intervir de forma fundamentada e em conformidade com as necessidades e interesses do grupo, através de uma postura observadora, dinâmica, flexível e proactiva adaptando as suas ações e reajustando as suas estratégias pedagógicas diferenciadas. Deste modo, a formanda procurou ser interveniente na construção de saberes pedagógicos, com uma postura investigadora da sua prática, sendo clarificado, ao longo de todo o documento, todo o seu percurso com o intuito de conhecer e compreender as competências profissionais desenvolvidas. Estando apresentadas as suas aprendizagens, bem como as suas reflexões, que potenciaram a evolução da formanda tanto a nível pessoal como profissional.

Conocimiento del personal de enfermería sobre prevención de la úlcera por presión en el Hospital General del ISSS

La ulcera por presión es una complicación principal de la hospitalización prolongada, principalmente en pacientes ancianos, inmovilizados y aquellos que padecen enfermedades severas agudas y déficits neurológicos. Incrementan costos de hospitalización y juegan un rol significativo en la diseminación de infecciones en el entorno clínico. El presente estudio tuvo por objetivo medir el nivel de conocimiento acerca de la prevención de ulceras por presión en personal de enfermería del Hospital General del ISSS. Métodos: Estudio descriptivo de tipo transversal, la recolección de datos se efectuó durante Julio 2015. Se utilizó un cuestionario estandarizado (Pieper Pressure Ulcer Knowledge Test: PUKT) que fue resuelto por 150 enfermeras que laboran en los servicios de hospitalización. Resultados: La totalidad de enfermeras tuvo conocimientos inadecuados acerca de las ulceras por presión. El promedio de aciertos obtenido por el grupo fue de 29.97 (73%). Los resultados por subescalas fueron: evaluación/clasificación, 6.5/8 (80.7%); prevención, 23.7/33 (72%). El servicio con mayor promedio de aciertos fue Cirugía General (80.1%) y el menor fue Medicina Interna 7º nivel (69.2%). Conclusiones: El personal de enfermería presenta déficits de conocimiento del tema en referencia. La identificación de las áreas deficientes puede orientar la planificación de estrategias que conlleven una mejora y fortalecimiento de los planes de prevención y manejo de esta entidad.

Relatório de Estágio

O presente relatório de estágio afigura-se como o produto final de um 2.º ciclo de estudos no mestrado profissionalizante em Ensino do 1.º e 2º Ciclo do Ensino Básico, materializando-se na unidade curricular de Integração Curricular: Prática Educativa e Relatório de Estágio. Este documento constitui a evidência do percurso individual de formação da mestranda através da fundamentação e contextualização das opções realizadas em contexto de prática educativa e numa perspetiva teórica, procurando uma articulação entre estas duas dimensões. Em termos estruturais este relatório obedece às normas institucionais e inicia-se por um enquadramento teórico e legal, numa perspetiva académica e profissional, em que se mobilizam os conhecimentos adquiridos ao longo dos anos de formação e que sustentaram a componente prática da unidade curricular. Esta componente surge, desta forma, como uma oportunidade de colocar em prática os conhecimentos adquiridos ao longo da formação académica. Numa segunda parte, retrata-se, refletida e sustentadamente, as experiências educativas vivenciadas em contexto de estágio, em diferentes dimensões. O processo cíclico de observação, ação e reflexão pós-ação, que caracterizou a prática educativa e que permitiu refletir sobre a ação, tendo em vista uma melhoria efetiva, é também objeto de análise. Em conjugação com o processo de supervisão que orientou toda a prática, destaca-se a colaboração entre a mestranda e os professores cooperantes que a acompanharam assim como a partilha de saberes entre o grupo de estágio e de onde resultou a postura crítica-reflexiva e consciente de orientações fundamentais para o desenvolvimento pessoal e profissional da professora em formação.

Inter-professional education unveiling significant association between asthma knowledge and inhaler technique

Objectives: To explore whether an association exists between health care professionals’ (HCPs) asthma knowledge and inhaler technique demonstration skills. Methods: HCPs’ asthma knowledge and inhaler technique demonstration skills were assessed at baseline at an inter-professional educational workshop focusing on asthma medication use. Asthma knowledge was assessed via a published questionnaire. Correct inhaler technique for the three inhalers, the Accuhaler, Turbuhaler and pressurized Metered Dose Inhaler (pMDI) was assessed using published checklists. Results: Two hundred HCPs agreed to participate: 10 specialists (medical doctors specialized in respiratory diseases) (5%), 46 general practitioners (23%), 79 pharmacists (39%), 15 pharmacists’ assistants (8%), 40 nurses (20%) and 10 respiratory therapists (5%). Backwards stepwise multiple regression conducted to determine predictors of HCPs’ inhaler technique, showed that out of many independent variables (asthma knowledge score, profession, age, gender, place of work, years in practice and previous personal use of the study inhaler/s), asthma knowledge score was the only variable showing significant association with inhaler technique (R²=0.162, p<0.001). Conclusion: This study revealed significant associations between asthma knowledge and inhaler technique scores for all HCPs. Providing inter-professional workshops for all HCPs involved integrating education on asthma knowledge and practice of inhaler technique skills are looked-for.

Efecto de la educación nutricional y actividad física sobre los parámetros antropométricos en el personal de contrato colectivo con sobrepeso y obesidad del Hospital Homero Castanier Crespo, Azogues abril – octubre 2015

OBJETIVO Identificar el efecto de la educación nutricional y actividad física sobre los parámetros antropométricos en el personal de contrato colectivo con sobrepeso y obesidad del Hospital Homero Castanier Crespo METODOLOGÍA: Estudio descriptivo con un componente de intervención – acción. Para determinar el grupo de estudio se realizó una evaluación del estado nutricional a todo el personal. Al final la muestra fue de 67 personas con sobrepeso y obesidad que firmaron el consentimiento informado. Se aplicaron encuestas de conocimientos, actitudes y prácticas alimentarias y de actividad física al inicio y al final del estudio. Posteriormente se realizó un programa de educación nutricional a través de charlas y talleres semanales. Se incluyeron sesiones de actividad física mediante bailoterapias, pausas activas y ejercicios aeróbicos dos veces por semana. Al concluir el estudio se realizó una evaluación antropométrica final. RESULTADOS: Al final del estudio la población intervenida mostró una reducción en el promedio de las variables: peso, Índice de Masa Corporal (IMC) e índice de cintura /cadera, observándose un descenso significativo del peso inicial (70,7kg) en comparación con peso final (68,6kg). Además se destaca la reducción del IMC (29,67kg/m2) en comparación con el IMC final (28,7kg/m2). En cuanto al índice de cintura/cadera el promedio se redujo de 0,93 a 0,92cm. CONCLUSIÓN: La educación nutricional sumada la actividad física tiene efecto positivo sobre la reducción de medidas antropométricas, además de cambios favorables en los conocimientos, actitudes y prácticas alimentarias

The importance of organizational commitment to knowledge management

In recent years, Knowledge Management (KM) has assumed great importance in the literature on business and management. However, we still have so little understanding of the human issues in KM processes. Thus, this research aims to contribute to analysing the importance of Organizational Commitment (OC) to KM. First, we used the Cardoso (2003) Knowledge Management Questionnaire (QGC) that embraces all organizational activities around knowledge processes and distinguishes four dimensions of KM. Secondly we applied the Quijano, Masip, Navarro and Aubert (1997) questionnaire (ASH-ICI) that distinguishes two types of commitment (personal and instrumental) into four dimensions. These two questionnaires were applied with 300 employees in the Portuguese industrial ceramics sector. Through multiple regression analysis we found that levels of organizational commitment are statistically important to KM dimensions. Furthermore, our analysis indicates that personal commitment is more important than need commitment. These results are discussed and Organizational Behaviour specialists and Work and Organizational psychologists are challenged to assume more responsibility and an active role in KM studies and practices and to explore human issues in this field.

Pre-service home economics teachers’ attitudes on selected aspects of practical teaching

This paper presents the results of a study conducted among pre-service home economics teachers from the Faculty of Education of the University of Ljubljana with different levels of practical experience in teaching. The pre-service Home Economics teachers in the 3rd year of their studies had just completed their first class of teaching experience in contrast to the pre-service teachers from the 4th year of their faculty studies, who had conducted more teaching lessons. The results showed that the 4th-year pre-service teachers had fewer doubts and problems concerning the planning and conducting of a lesson. They also statistically significantly agreed that they are sufficiently prepared to teach than the 3rd-year pre-service teachers are. The results showed that the majority of the pre-service teachers agreed that the feedback from their colleagues was helpful for their professional development. The results suggest the importance of practical teaching experience in the context of professional development and the intention to continue a career in education. However, the results also revealed some critical points in the teacher’s development of competency. The results suggest problems related to the application of theoretical knowledge on the children’s development in practice and pro problems related to classroom management in specific situations. (DIPF/Orig.)

O marketing e a atuação social das empresas: uma relação possível?

The present work is about a study of multiple cases with exploratory and descriptiveperspective and qualitative emphasis. Its field of study is constituted by three local companieswith description of social performance, with emphasis in the personal interview with thecontrollers. Its main objective consists of understanding as it has occurred the marketingrelation with the enterprise social performance in the context of these companies located inthe State of the Rio Grande do Norte who carry out social investments. For this, it hassearched to analyze the types and characteristics of the developed social actions, to evaluatethe motivations and objectives of the accomplishment of social actions, to verify theimportance and influence of the social performance in the dynamics of the companies, toverify the level of specific knowledge and information in the areas of marketing and socialperformance in the companies and to evaluate the process of communication (promotion andspreading) of the social performance carried out by the companies. It has been verified thatthe company A directly associates it its social and ambient activities with differentiationbenefits, competitiveness, creation of value, loyalty, relationships, image, prestige,positioning of the company, sale and financial return, beyond benefits in the internal level asbigger motivation of its employees and retention of talents, not existing rejection to theinterlacement of the concepts related to the marketing and the social one. Already in companyB rejection in relating its practical social to the marketing, being observed after posteriorquestionings, that the relation of direct and indirect form exists and those divulgations of theseactions are carried out, contradicting the arguments of the controllers of that the actions wouldnot be carried out to generate media. In company C, it been verified rejection andcontradiction with relation to the concepts related to the marketing, alleging itself that theimage of the harnessed company to its social performance is not used in proper benefit,evidencing itself that this company divulges its action and is marketable benefited, even so isnot this the main objective of its social programs. It has concluded that the association ofthese two concepts is positive and favorable to the development of the businesses and thesocial actions of the companies, legitimizing them and benefiting the involved company,groups in the actions and the society that profits socially from the private social involvement in the social matters

Portveb.com : um site para programadores e webdesigners

As exigências da sociedade atual obrigam a mudanças tecnológicas cada vez mais rápidas e constantes para satisfazer as necessidades empresariais, especialmente no que concerne à transmissão de informações de forma cada vez mais rápidas, mas sempre mantendo um elevado padrão de qualidade de conteúdos, bem como níveis de segurança elevados para impedir que os mesmos sejam corrompidos. Desde o aparecimento da Internet que a informação circula de forma cada vez mais veloz, em maiores quantidades e alcança cada vez mais pessoas. No entanto, nem todas as pessoas têm acesso a conteúdos de qualidade, sendo nesse ponto que o desenvolvimento do presente trabalho terá importância na respectiva área. O portveb.com é um website que pretende colmatar uma carência de conteúdos de qualidade para especialistas web designers, programadores e optimizadores de motores de busca. A importância do trabalho desenvolvido deve-se à escassez de websites da referida temática, sendo uma oportunidade para explorar a utilização de soluções técnicas como o Bootstrap, HTML, CSS, Javacript, PHP, MYSQL e desenvolver um website cuja funcionalidade não esteja só restrita a computadores pessoais, mas também a plataformas móveis. O desenvolvimento do website portveb.com demonstrou que a utilização das soluções técnicas já referidas foram a melhor opção do que concerne à obtenção de resultados, por assentar em plataformas onde não foi necessário elaborar um design de raíz, sendo que a interacção com bases de dados como PHP e MySQL tornaram o website mais dinâmico. A realização deste trabalho possibilitou ainda a descoberta de potencialidades do website para soluções técnicas futuras que se destinam a aumentar a partilha de conhecimento entre os utilizadores de forma mais prática e eficiente.

Conocimientos, actitudes y prácticas del personal médico y de enfermería de la sala de partos del Hospital José Carrasco Arteaga, en la aplicación de las normas de Bioseguridad en la atención del recién nacido, Cuenca 2015

Antecedentes. La ejecución de las Normas de Bioseguridad, es una responsabilidad de la institución donde se incluye a todos los funcionarios. En el servicio de partos existen elementos nocivos o potencialmente peligrosos, como los productos biológicos provenientes de los pacientes y los reactivos químicos de diferente naturaleza. Es necesario reconocer estos peligros para establecer y aplicar medidas de prevención y seguridad (1). Objetivo: Determinar los conocimientos, actitudes y prácticas del personal médico y de enfermería en la sala de partos del hospital José Carrasco Arteaga, en la aplicación de las normas de bioseguridad en la atención del recién nacido, Cuenca 2015. Material y métodos: Se realizó un estudio cuantitativo - descriptivo, la muestra estaba constituida por 50 profesionales de la sala de partos del Hospital José Carrasco Arteaga. Las técnicas de investigación fueron la encuesta, la observación y la revisión bibliográfica, los instrumentos utilizados fueron ficha de registro, y la encuesta. Los resultados fueron analizados en tablas simples y de contingencia mediante los programas de Word. Excel y SPSS versión 21. Resultados: el 98% del personal desecha correctamente el material corto punzantes, el 86% del personal siempre lava sus manos antes y después de atender a la madre. Conclusiones: Al finalizar podemos decir que el 98% de los profesionales conoce lo que es bioseguridad, pero el 80% de los profesionales no aplica estas normas en el servicio. Para mejorar esto se debe elaborar y mejorar estrategias de capacitación.

Beauty and personal care in mass market: A strategic analysis of perfumery and cosmetics at Sonae MC

Directed internship