Uso de Redes Sociales en asignaturas de Grado de Dirección de Recursos Humanos

El uso de las redes sociales online ha crecido vertiginosamente en los últimos años, y los jóvenes son los principales protagonistas de esta tendencia. Inmersos y educados y criados en medio de la tecnología, la nueva generación de estudiantes son nativos digitales. Los profesores, en cambio, somos inmigrantes digitales, pero tenemos la responsabilidad de convertir una tecnología que puede ser una distracción en una herramienta de enseñanza. Facebook es un ejemplo de tecnología Web 2.0 que tiene un enorme potencial en el campo de la educación, aunque no fue creada para construir o manejar experiencias de aprendizaje. Opera en una plataforma abierta, a diferencia de otros sistemas organizados alrededor de cursos estructurados formalmente. De hecho, aunque Facebook no es un entorno de aprendizaje, puede servir como un soporte muy valioso para las nuevas orientaciones sociales que aparecen ahora en los procesos educativos. El objetivo del presente trabajo es mostrar nuestra experiencia docente, en las asignaturas de grado de Dirección de Recursos Humanos, en la Universidad de Alicante, con la red social Facebook, obteniendo conclusiones y recomendaciones para mejorar el uso de redes sociales en la enseñanza universitaria.

MOOCs, Open educational resources and social networking: bridging the gap between informal and formal learning

MOOCs and open educational resources (OER) provide a wealth of learning opportunities for people around the globe, many of whom have no access to formal higher education. OER are often difficult to locate and are accessed on their own without support from or dialogue with subject experts and peers. This paper looks at whether it is possible to develop effective learning communities around OER and whether these communities can emerge spontaneously and in a self-organised way without moderation. It examines the complex interplay between formal and informal learning, and examines whether MOOCs are the answer to providing effective interaction and dialogue for those wishing to study at university level for free on the Internet.

DUENDE: Docencia Universitaria en Dirección de Empresas

El uso generalizado de Facebook como red social en la que compartir opiniones, información y recabar amistad o apoyo está introduciéndose también en el ámbito docente, ya que se puede ayudar a los estudiantes en el transcurso de las asignaturas, compartir información entre compañeros, notificar eventos de interés para la materia de estudio, etc. En esta memoria se expone nuestro trabajo con la red Facebook en asignaturas de grado, que ya comenzó el curso pasado. Se trata de contrastar si las conclusiones obtenidas en el pasado curso se reafirman o no para extraer recomendaciones que orienten el uso de Facebook como herramienta de enseñanza/aprendizaje.

Redes sociales de lectura y otras herramientas de la LIJ 2.0 en asignaturas de didáctica de la lengua y la literatura de la Universidad de Alicante

Nuestra red continúa el trabajo de cursos anteriores profundizando en el concepto de LIJ 2.0 (Literatura y Lectura Infantil y Juvenil en la web social) para mostrarnos las últimas novedades que nos ofrece Internet y los nuevos dispositivos para el acceso a la literatura. En este caso nos centramos en dos herramientas que gracias a la generalización de las tabletas y los teléfonos inteligentes han recibido mucha atención y nos permiten acceder a muchos elementos de la lectura social en cualquier lugar y en cualquier momento. Estamos hablando de las aplicaciones y las redes sociales de lectura. En nuestra aportación a las jornadas de redes (Rovira et alii 2015) ya se hizo un recorrido por distintas herramientas y sus principales posibilidades. Ante un panorama tan amplio, la red ha querido centrar esta memoria en las prácticas realizadas a través de la herramienta más conocida, Facebook y mostrando las posibilidades para la didáctica de la lengua y la literatura y para la LIJ 2.0.

Modelización, argumentación, enunciados científicos, comunicación virtual y redes sociales a través de las Tecnologías de la Información y la Comunicación en Ciencias Naturales

El presente proyecto tiene por finalidad investigar los diferentes procesos de aprendizaje e interacciones que tienen lugar través del desarrollo y aplicaciones de estrategias innovadoras en ambientes mediados por las TIC en el ámbito de la Biología, la Física y la Química. Esta propuesta se llevará a cabo a través de cuatro componentes articuladas que se integran a través de su marco teórico y en su utilización en la práctica áulica. El primero de ellos se refiere al desarrollo, aplicación y evaluación de materiales que involucran diferentes procesos centrados en la modelización. Proponemos identificar, adaptar y aplicar una serie de recursos tecnológicos usados en la modelización. Se investigarán distintos aspectos generando dimensiones y categorías de análisis que permitan caracterizarlos. Dentro de ellos se usarán las simulaciones para la enseñanza la Física, específicamente se tratará de identificar las dificultades que presentan los estudiantes al resolver problemas aplicando las Leyes de Newton y generar una propuesta didáctica que incluya una simulación Applet Java para el aprendizaje de este contenido con su correspondiente evaluación. Otro recurso tecnológico que se estudiará tiene que ver con las animaciones llevadas a cabo por computadora. Se utilizará la estrategia Stopmotion para el aprendizaje de diferentes aspectos de la división celular en Biología, con alumnos de escuelas secundaria, investigando los aprendizajes y las producciones realizadas por estudiantes que trabajan de manera no tradicional. También se propone el uso de dos laboratorios virtuales con alumnos del profesorado en Biología, lo que permite comprender conceptos que habitualmente requieren experimentación fáctica, uno para la identificación de ADN a través de electroforesis en gel y el otro para la contaminación del agua. Se propone generar las guías de laboratorio basada en resolución de problemas a investigar la innovación a través de encuestas y entrevistas. Se investigarán el impacto de este recurso, las actitudes de los estudiantes frente a esta estrategia y sus aprendizajes. También se investigará la aplicación de un video juego educativo Kokori en 3D, de distribución gratuita, libre cuyo objetivo es poner en evidencia la comprensión de los procesos metabólicos de las células. Se aplicará a docentes de formación inicial analizando la interacción con los saberes de los estudiantes a través de situaciones en un escenario lúdico. Toda la investigación de esta componente estará centrada en la caracterización de los materiales, su evaluación, los aprendizajes con procesos de modelización. La segunda componente investiga las características que presentan las argumentaciones que se abordan en los procesos de lectura y escritura que se promueven cuando se trabaja con las TIC. Se analizarán las producciones escritas realizadas por docentes y estudiantes en las redes sociales y otros materiales desarrollados y aplicados en la componente anterior. El tercer componente se refiere al estudio de la interacción y comunicación que se promueva entre los participantes de los trabajos virtuales y de las redes sociales que intervienen, tales como Facebook y Twiter. Se considerará las dimensiones, categorías e indicadores que dan cuanta de los proceso de comunicación en estos entornos. El último componente, es el análisis de los procesos y negociaciones respecto de los enunciados, como las premisas que representan el conocimiento, que se ponen en juego en distintas propuestas elaboradas por los futuros profesores de biología en recursos como la Webquest. El enfoque metodológico usado integra técnicas y procedimientos cuantitativos y cualitativos. La contribución teórica permitirá caracterizar diferentes aspectos de la enseñanza de las ciencias naturales introduciendo TIC y como aporte novedoso se espera consolidar una red de comunicaciones entre los docentes, los estudiantes y los investigadores involucrados en el proyecto.

Please Stop Rubbing Your Relationship In My Face(book): An Investigation of Online Romantic Social Comparison

It is well-documented that social networking sites such as Facebook set the stage for social comparison. Such comparison has been linked to a number of negative outcomes including envy, negative moods, and lower self-esteem. The present research aims to extend current understanding of online social comparison by investigating how it pertains to romantic relationships. I hypothesized that for individuals high in attachment anxiety (compared to those low in this construct), online romantic social comparison might be related to negative consequences—which, in the current project, was operationalized as lower mood/affect and state self-esteem. Further, I hypothesized that there would be an interaction between attachment anxiety and relationship insecurities on these negative outcomes, such that the expected difference of attachment anxiety would be more pronounced under conditions priming relationship insecurities, relative to a control condition. Two experiments were conducted, one of which focused on single individuals, and the second focusing on individuals who were themselves in dating relationships. The paradigms of each entailed experimental manipulation of a key relationship-related variable (for single individuals, pessimism for future relationships; for dating individuals, the presence or absence of rejection threat), subsequent exposure to romantic content from Facebook, and finally, measures of affect and state self-esteem. I discovered partial support for the hypothesis that some single individuals—particularly those with higher, rather than lower, attachment anxiety—do indeed report feeling more negative moods and lower state self-esteem following exposure to romantic online content, in contrast to single individuals who had instead viewed neutral online content. The association between attachment anxiety and negative outcome was especially pertinent if individuals had been primed to believe that their own future romantic prospects were grim, or if attention had been drawn to their singleness. Among dating individuals, less support for hypotheses was found; however, exploratory post-hoc analyses revealed a promising (albeit weak) trend indicating that reinvestigation of the current hypotheses would be prudent.

Appropriating Bimby on the Internet: Perspectives on technology mediated meals by a virtual brand community

It was Christmas day when an intriguing news piece about a kitchen technology was published in the Wall Street Journal in 2013 (Kowsmann, 2013). Immediately after, the piece went viral in the Portuguese (social) media (TV, blogs, press). It reported an odd 'obsession' of Portuguese consumers with a pricey German-made kitchen appliance - the Bimby (Figure 7.1) - during a difficult period of 'painful budget slashing in return for an international bailout'. The news piece served to unveil the irony: how come ''Western Europe's poorest country' could afford such an expensive technology 'that outsells high-end iPads [...] and is more popular on Facebook than the country's best-known rock band?' The journalistic piece advanced explanations for this technology craze: 'But the Portuguese love gadgets and seem determined, despite hard times, to maintain their tradition of regularly getting together for dinner. In this explanatory attempt, Bimby is portrayed as an intermediary that opens up the possibility for thinking about meal practices in a particular way, in this case, linking nation and meals through ideas around commensality.

e-Consultation as a tool for participation in teachers’ unions: the greater the focus, the greater the number of visits

In the 2000’s, the Internet became the preferred mean for the citizens to communicate. The YouTube, Twitter, Facebook, LinkedIn, i.e., the social networks in general appeared together with the Web 2.0, which allows an extraordinary interaction between citizens and the democratic institutions. The trade unions constantly fight governments’ decisions, especially in periods of crisis like the one that the world, Europe and, in particular, Portugal are facing. In this regard, the use of e-participation platforms is expected to strengthen the relationship between trade unions and the education community. This paper reports the research about the planning and driving of a series of experiments of online public consultation, launched by teachers’ trade unions. These experiments are compared with those of other countries, such as Australia, United Kingdom and United States of America. A quantitative analysis of the results regarding hits, subscriptions, and response rates is presented, and it is compared with the 90-9-1 rule, the ASCU model and data from government agencies. The experiments performed used the Liberopinion, an online platform that supports bidirectional asynchronous communication. A better understanding of the benefits of these collaborative environments is expected by promoting quality of interaction between actors.

Qualidade de serviços e impacto na satisfação, lealdade e recomendação a terceiros: caso de estudo na indústria hoteleira Portuguesa

O Turismo é um fenómeno global, onde se tem verificado uma grande evolução, que tem impulsionado a oferta da capacidade e variedade do alojamento acompanhar esse desenvolvimento. Devido ao elevado nível de competitividade entre estabelecimentos hoteleiros, e ao aumento da exigência dos hóspedes, a qualidade de serviços torna-se uma importante estratégia para a indústria da hospitalidade e um fator determinante tanto para trair novos clientes, como para reter os existentes. Com este estudo pretende-se analisar as perceções e dos hóspedes nacionais, relativamente à Qualidade de Serviço prestada pelas unidades hoteleiras portuguesas onde ficaram alojados, bem como o impacto dessas perceções as intenções comportamentais futuras (Satisfação, Fidelização-Retenção hóspede e Intenções e Recomendação). Para esse efeito, recorreu-se a uma escala já adaptada à mensuração da qualidade dos serviços no setor hoteleiro, denominada por LQI-Lodging Quality Index (Getty & etty, 2003) e também a algumas questões estruturadas de acordo com Ladhari (2012), com ista a investigar as intenções comportamentais. O questionário foi publicado online e partilhado através da página pessoal da autora na rede social Facebook.

Cuidar de quem cuida : projecto de educação para a saúde para cuidadores informais de crianças e jovens dependentes

“Cuidar de Quem Cuida” foi um projecto de intervenção no âmbito da educação para a saúde, que teve como principal objectivo atender às necessidades do cuidador informal de crianças e jovens com dependência média a elevada na realização das actividades de vida diária, planeando e concretizando acções que visaram a autonomia, qualidade de vida e bem-estar do cuidador e família. A amostra foi constituída por 14 utentes inscritos no CSNM e USFB, com consultas médicas de especialidade no HPC e que cumpriram os critérios de inclusão: menor com grau de dependência média a elevada, cuidador desempregado e/ou com sobrecarga física ou emocional elevada e existência inadequada de factores influentes à adaptação da família à doença. Foram utilizados como instrumentos de colheita de dados: a entrevista individual inicial, índice para a avaliação das dificuldades do prestador de cuidados (CADI) e inquérito final de satisfação. O Projecto consistiu nas seguintes intervenções: sessões temáticas e grupo de apoio, página electrónica da rede social Facebook, visita domiciliar e parceria com a Escola Superior de Enfermagem de Coimbra. Os resultados obtidos, relativos ao CADI, evidenciam que os cuidadores são maioritariamente mulheres/mães, que apresentam níveis elevados de sobrecarga física, emocional e social, cujas maiores dificuldades percepcionadas são o deficiente apoio familiar e profissional e a escassez de recursos financeiros. Em relação às sessões temáticas/grupo de apoio, participaram 50% dos cuidadores e constatou-se o aparecimento de fenómenos sociais e de saúde como a coesão do grupo, a aquisição de comportamentos mais adequados, autoanálise e autoapreciação da sua situação de saúde e familiar. Por outro lado, 13 dos 14 participantes aderiram, activamente, à página electrónica. Todas as intervenções foram desenvolvidas no sentido do empowerment e de forma, a colmatar as dificuldades percepcionadas pelos cuidadores e famílias. Obtiveram-se ganhos efectivos em termos de saúde, nomeadamente maior capacidade de resiliência, modificação de comportamentos/atitudes inadequados e aquisição de mecanismos de coping eficazes, o que reforça a importância da implementação de projectos centrados da educação para a saúde e especificamente dirigidos a esta população-alvo.

Influência das redes sociais na intenção de compra das marcas

O presente trabalho de investigação pretende compreender a influência da presença das marcas nas redes sociais, nomeadamente no Facebook, na intenção de compra do consumidor no ponto de venda.É feita uma revisão de literatura à panóplia de conceitos de marketing e comunicação de marketing digital, ao consumidor e à decisão de compra e ao social media online, sendo dado maior enfâse à relação entre consumidor e as marcas presentes no Facebook. A investigação é dividida em duas fases, uma fase qualitativa de análise à estratégia digital das marcas e uma fase quantitativa de análise ao comportamento do consumidor.

From the initial interest in ‘Why do people often communicate in very "strange" ways on Social Media?’ to a research project on CMC

This presentation is about the inside story of the PhD project El malagueño real, mental y virtual. Configuración de los significados sociales de una variedad urbana in Hispanic Linguistics. That is, the production and perception of the Spanish spoken in the city of Malaga and used on the social network sites Facebook and Tuenti by users from Malaga is analysed. Actually, the southern Spanish variety in question is quite distinct from the national standard in terms of its phonetic features, its prestige, and the attitudes to it. Thus, the project started with the initial interest in «Why do people often communicate in very “strange” ways on social media» which then slightly changed to the final research interest in «What do the different non-standard variants mean in virtual (and real) malagueño?». This long – sometimes hazardous, yet mostly fun – process is exposed in more detail by looking at the research questions, the methods and results. Lastly, the presentation concludes with some lessons learnt and an outlook on possibilities and necessities for further investigation.

Taboo Language and Illness Online: The Use of Specific Emoticons and Graphic Signs to Talk about HIV/AIDS in South Africa

South Africa is one of the countries most affected by HIV/AIDS: According to 2014 UNAIDS data 6.8 million South Africans live with HIV/AIDS, which means a 18.9% prevalence rate among adults (15-49 years old). Despite this strong presence of HIV/AIDS in South African society it remains relatively stigmatized and is not openly talked about. The silence about HIV/AIDS maintained in everyday conversations and the superstitions associated with this illness have led to the creation of a taboo language. This study aims at shedding light on how South African users resort to specific emoticons and graphic signs to talk about HIV/AIDS online. For this purpose 368 Facebook status updates and comments concerning HIV/AIDS and its side effects were analysed. All participants, aged 14-48, lived at the moment of data collection in Cape Town, in the Cape Flats area. The online conversations investigated are mainly in English mixed with Afrikaans and/or Xhosa. The emoticons and graphic signs in most cases display a graphic depiction of the physical (and mental) effects of the illness. These linguistic and semiotic practices employed on Facebook provide insight into how Capetonian users, on the one hand, express solidarity and sympathy with people suffering from HIV/AIDS. On the other hand, the emoticons and graphic signs are used to label and position people affected by HIV/AIDS. Thus, in the South African context social network sites have become an important space and means for communicating HIV/AIDS issues.

The pragmatics of computer-mediated communication between South African and Mexican drug traffickers

South Africa and Mexico are ripe with drug trafficking. The gangs and syndicates running the drug businesses in these two countries collaborate occasionally. Communication between these international drug business partners takes place on social media. Their main language of communication is English, mixed with some limited use of Spanish and Afrikaans. The key purpose of the interactions between the South African and Mexican parties is the organisation of their business activities. This study aims at examining how the drug traffickers position each other and themselves regarding their common business interest and how their relationship evolves throughout their interactions. Moreover, it is of interest to look at how these people make use of different social media and their affordances. For this a qualitative analysis of the interaction between two drug traffickers (one South African and one Mexican) on Facebook, Threema and PlayStation 4 was performed. Computer-mediated communication between these two main informants was studied at various stages of their relationship. Results show that at first the interaction between the South African and Mexican drug traffickers consists of interpersonal negotiations of power. The high risk of the drug business and gang/syndicate membership paired with intercultural frictions causes the two interlocutors to be extremely cautious and at the same time to mark their position. As their relationship develops and they gain trust in each other a shift to interpersonal negotiations of solidarity takes place. In these discursive practices diverse linguistic strategies are employed for creating relational effects and for positioning the other and the self. The discursive activities of the interactants are also identity practices. Thus, the two drug traffickers construct identities through these social practices, positioning and their interpersonal relationship.

A potential case of attitude change: The Spanish spoken in the city of Malaga and used on social network sites

The Spanish spoken in the city of Malaga, as Andalusian Spanish in general, was in the past often times considered an incorrect, low prestige variety of Spanish which was strongly associated with the poor, rural, backward South of Spain. This southern Spanish variety is easily recognised because of its innovative phonetic features that diverge from the national standard, even though in the past years in the case of some features a convergence to the standard could be observed. Despite its low prestige the local variety of Spanish is quite often used on social network sites, where it is considered as urban, fashion and cool. Thus, this paper aims at analysing whether the Spanish used in the city of Malaga is undergoing an attitude change. The study draws on naturally occurring speech, data extracted from Facebook and a series of questionnaires about the salience, attitude and perception of the local variety of Spanish. The influence of the social factors age and gender is analysed, since they are both known to play a crucial role in many instances of language change. The first is of special interest, as during the Franco dictatorship dialect use was not accepted in schools and in the media. Results show that, on the one hand, people from Malaga hold a more positive attitude towards non-standard features used on social network sites than in spoken language. On the other hand, young female users employ most non-standard features online and unsurprisingly have an extremely positive attitude towards this use. However, in spoken Spanish the use and attitude of some features is led by men and speakers educated during the Franco dictatorship, while other features, such as elision of intervocalic /d/, elision of final /ɾ/, /l/ and /d/ and ceceo, are predominantly employed by and younger speakers and women. These features are considered as salient in the local variety and work as local identity markers.