Um modelo informacional para gestão de operações : o caso da Cia. Vale do Rio Doce - Depto. de Manganês e Ferro-Ligas

Esta pesqUisa objetiva desenvolver, testar e demonstrar a aplicabilidade de um modelo infonnacional que possibilite a gestão integrada das operações da cadeia de suprimentos para indústrias geograficamente dispersas, também denominadas indústrias multi planta. Para tanto, serão aplicadas metodologias de estudo de caso e pesquisa-ação, em uma empresa representativa dos setores mineral e metalúrgico, o Departamento de Manganês e Ferro-Ligas da CVRD - Cia. Vale do Rio Doce. A pesquisa pretende demonstrar que o modelo de sistema infonnacional proposto, por meio da automatização dos processos transacionais e gerenciais, é capaz de prover recursos de planejamento e controle nos níveis operacional, tático e estratégico, devido a sua capacidade de incrementar a velocidade e a qualidade dos processos de análise e decisão. A pesquisa pretende conduzir, após análise dos resultados e avaliação das contribuições à empresa estudada, a um modelo informacional adequado para gerir as operações de outras empresas de mineração e metalurgia com características semelhantes.

Adequação de cadeia de suprimentos : um estudo na indústria automotiva brasileira

O conceito de cadeias de suprimentos (supp/y chains) é um dos mais avançados, no contexto da gestão contemporânea de empreendimentos, sendo fundamental para a compreensão da ação dos integrantes dos ramos e canais de fornecimento de recursos para a produção de produtos e serviços. Na indústria da mobilidade, que compreende os esforços voltados para a produção de meios de transporte de tangíveis em geral (incluindo veículos automotores, navios, locomotivas, aviões, dentre outros), a cadeia de suprimentos é complexa e envolve múltiplos canais. Dentre os vários canais, há o que se ocupa de fornecer componentes essenciais para a fabricação de veículos automotores, destacando-se, neste, o de fornecimento de DET (dispositivo eletrônico por toque). Numa economia globalizada, como ocorre no Brasil, neste princípio do século XXI , DET e outros componentes podem ser adquiridos no país ou em qualquer outro lugar do planeta, onde preço, qualidade e condições de fornecimento se mostrarem competitivos. Há, entretanto, fatores perturbadores que prevalecem, mesmo em situação de comércio praticamente livre e com o predomínio de acordos comerciais bilaterais ou multilaterais. Um desses fatores é o risco cambial, aliás, um fenômeno típico da realidade atual, onde instabilidades monetárias podem fazer oscilar a cotação das moedas, alterando inteiramente os padrões de custos vigentes na cadeia de suprimentos, afetando o processo de tomada de decisões e o preço final do produto para o cliente. Visando a reduzir este problema, uma montadora de veículos instalada no Brasil (aqui denominada MAGfl manifestou-se interessada em que os fornecedores de DET com gabarito para integrar sua supp/y chain pudessem fornecer produtos em moeda nacional, significando, na prática, a busca de soluções para melhorar sua competitividade (em qualidade e preço, a primeira com um leque maior de fornecedores e o segundo através da redução do espectro de variações de custo, eliminadas as oscilações cambiais). Deste modo, a empresa pretendeu agregar valor aos seus produtos. A presente dissertação de mestrado, utilizando o método combinado de estudo de caso com PAR (Participatory Action Research ou pesquisaação), retrata a experiência vivida por uma organização transnacional, com negócios no país (a ETE), em sua busca de solução para adequar-se aos objetivos do cliente MAG, adaptando o canal de fornecimento para que maior valor agregado possa ser percebido. A dissertação procura, neste sentido, acompanhar o processo de análise e estudos de viabilidade de um empreendimento denominado "Projeto High Sound", realizado pelas organizações envolvidas, incluindo a pesquisa e a constituição de uma joint venture com parceiro nacional (PAN), contemplando, por fim, a análise de oportunidade sobre a possível operação direta futura da ETE no país confrontada com a análise de manutenção de operação com gestão compartilhada, em sistema de off-set, com empresa gerenciadora de canais de comercialização

Caminhos e obstáculos para o acesso à justiça: "o caso do Programa Mediação de Conflitos em Minas Gerais"

Objetivamos, nesse trabalho, demonstrar alguns caminhos e obstáculos relacionados ao acesso à Justiça a partir da execução do Programa Mediação de Conflitos do Estado de Minas Gerais. O tema do acesso à Justiça tem sido foco de amplos estudos sobre o processo de democratização do direito no Brasil. Pesquisadores do campo das ciências sociais e humanas têm dedicado suas produções ao objetivo de compreender o fenômeno do direito e a sua forma de organização-aplicação no país. As diversas iniciativas de descentralização dos serviços jurídicos – diante da necessidade de ampliá-los, especialmente para a população de baixa renda – veem provocando amplas reflexões sobre o sistema político e de justiça no caso brasileiro, com especial atenção aos dilemas encontrados nas características históricas e culturais do país, permitindo diferenciá-los e aproximá-los de outros contextos nacionais. A ascendente vocação do princípio democrático amplia e faz crescer a institucionalização do direito na vida social, contemplando espaços que ainda não se faziam tão expressos por ele, jurisdicionando principalmente, a esfera da vida privada. Este conjunto de elementos é essencial ao presente trabalho, uma vez que apresentamos o desenvolvimento e a prática do Programa Mediação de Conflitos. Buscamos apresentar a criação deste programa desde sua origem, como projeto de pesquisa-ação a partir da concepção do pluralismo jurídico e do “direito achado na rua”. Sua formulação, realizada por meio de reflexões advindas de um grupo de professores do campo do direito da Universidade Federal de Minas Gerais, que durante a década de 90 criaram um programa de extensão desta mesma universidade – denominado “Polos de Cidadania” – nos levou a compreensão do seu percurso e dos caminhos adotados. Discutimos os principais desafios na execução de métodos de informalização da justiça e de mecanismos de resolução de conflitos, como o procedimento da mediação. Trata-se de um estudo qualitativo em que alguns dados socioeconômicos foram incorporados para fins analíticos. Destacamos, sobretudo, o percurso desta experiência por seus idealizadores; apresentamos alguns resultados relacionados aos dados já produzidos por esta prática e quem são os operadores desta experiência atualmente – os mediadores; e buscamos identificar quais são as percepções daqueles que foram atendidos por este programa – suas falas e histórias pessoais – e quais são os caminhos indicados por este segmento social para que o “acesso à Justiça” se torne algo possível de realizar.

Impactos do modelo de relacionamento entre TI e áreas de negócio: estudo de caso em uma instituição financeira brasileira

Nos últimos 30 anos os executivos têm consistentemente identificado o alinhamento estratégico entre TI e negócio como uma das suas principais preocupações ainda não devidamente endereçadas. Existem diversos conceitos definidos sobre o significado deste alinhamento e suas consequências na performance das empresas, mas os estudos ainda são vagos em relação a como ele pode ser atingido e focam principalmente no alinhamento entre executivos, explorando pouco o nível operacional nas organizações. O objetivo deste estudo foi aprofundar-se no alinhamento entre TI e unidades de negócio na dimensão operacional, através de um estudo de caso avaliando o impacto na percepção de alinhamento entre as áreas após a criação de uma área dedicada ao relacionamento entre TI/Negócio, composta por profissionais de TI especializados e com conhecimentos específicos das unidades de negócio que atendem, visando um melhor entendimento dos objetivos da organização. Para tanto, foi aplicada uma abordagem multi-metodológica utilizando-se de Insider Action Research, que investiga um fenômeno partindo de uma intervenção no ambiente (em que o pesquisador faz parte), em conjunto com Design Research, que realiza o estudo de forma qualitativa centrada na construção e avaliação cíclica de um artefato. Para este estudo de caso, o artefato criado foi o método de trabalho utilizando-se de uma área responsável pela gestão do relacionamento entre TI/Negócio e a intervenção foi a implantação deste artefato na organização. As percepções foram capturadas através de reuniões com gestores da organização. As avaliações de efetividade foram apoiadas no framework de Luftman que mede o nível de alinhamento entre TI/Negócio em seis dimensões (Comunicação, Mensuração, Governança, Parceria, Escopo/Arquitetura e Competências). Os resultados mostraram que a criação da área de relacionamento TI/Negócios teve um claro impacto positivo na percepção de alinhamento entre as áreas, principalmente nas dimensões de comunicação e parceria. O estudo mostra que este tipo de abordagem gera uma maior sensação de confiança e proximidade e, portanto, pode ser utilizada para evoluir o alinhamento operacional entre as áreas.

O processo de enfermagem na concepção de profissionais de Enfermagem de um hospital de ensino

Este estudo objetiva descrever as concepções dos profi ssionais de Enfermagem sobre o processo de enfermagem, a fi m de embasar as ações de implementação do processo na instituição do estudo. Trata-se de um estudo qualitativo, desenvolvido durante uma pesquisa ação, com a equipe de Enfermagem de um hospital pediátrico de ensino. O processo de enfermagem é concebido como um instrumento para organizar a assistência e prescrever os cuidados de Enfermagem. As rotinas de trabalho evidenciam as atividades técnicas. As expectativas com a implementação do processo de enfermagem envolvem a melhoria da qualidade da assistência. O estudo reforça a importância de incluir os membros da equipe de enfermagem, na implementação das etapas do processo de enfermagem e aponta o desafi o de enfrentar as rotinas tecnicistas

Do modelo geométrico ao modelo físico: o tridimensional na educação do arquiteto e urbanista

In the teaching practice of architecture and urbanism in Brazil, educational legislation views modeling laboratories and workshops as an indispensable component of the infrastructure required for the good functioning of any architectural course of study. Although the development of information technology at the international level has created new possibilities for digital production of architectural models, research in this field being underway since the early 1990s, it is only from 2007 onwards that such technologies started to be incorporated into the teaching activity of architecture and urbanism in Brazil, through the pioneering experience at LAPAC/FEC/UNICAMP. It is therefore a recent experiment whose challenges can be highlighted through the following examples: (i) The implementation of digital prototyping laboratories in undergraduate courses of architecture and urbanism is still rare in Brazil; (ii) As a new developing field with few references and application to undergraduate programs, it is hard to define methodological procedures suitable for the pedagogical curricula already implemented or which have already been consolidated over the years; (iii) The new digital ways for producing tridimensional models are marked with specificities which make it difficult to fit them within the existing structures of model laboratories and workshops. Considering the above, the present thesis discusses the tridimensional model as a tool which may contribute to the development of students skills in perceiving, understanding and representing tridimensional space. Analysis is made of the relation between different forms of models and the teaching of architectural project, with emphasis on the design process. Starting from the conceptualization of the word model as it is used in architecture and urbanism, an attempt is made to identify types of tridimensional models used in the process of project conception, both through the traditional, manual way of model construction as well as through the digital ones. There is also an explanation on how new technologies for digital production of models through prototyping are being introduced in undergraduate academic programs of architecture and urbanism in Brazil, as well as a review of recent academic publications in this area. Based on the paradigm of reflective practice in teaching as designed by Schön (2000), the experiment applied in the research was undertaken in the integrated workshop courses of architectural project in the undergraduate program of architecture and urbanism at Universidade Federal do Rio Grande do Norte. Along the experiment, physical modeling, geometric modeling and digital prototyping are used in distinct moments of the design process with the purpose of observing the suitability of each model to the project s phases. The procedures used in the experiments are very close to the Action Research methodology in which the main purpose is the production of theoretical knowledge by improving the practice. The process was repeated during three consecutive semesters and reflection on the results which were achieved in each cycle helped enhancing the next one. As a result, a methodological procedure is proposed which consists of the definition of the Tridimensional Model as the integrating element for the contents studied in a specific academic period or semester. The teaching of Architectural Project as it is developed along the fifth academic period of the Architecture and Urbanism undergraduate program of UFRN is taken as a reference

Percursos para novas imagens: a produção audiovisual por não videntes

The purpose is to write a reflection on the audiovisual production by the visually impaired. The starting point for this research was a documentary video production workshop offered by the Instituto de Educação e Reabilitação de Cegos do Rio Grande do Norte - IERC / RN, with the participation of blind people with low vision and sighted employees of the institution. The research approach follows the precepts of complex thinking, where work is woven into the network, along with the researched. The theoretical framework is based on the theory of French sociologist Edgar Morin, and other important thinkers for this work, namely: Erving Goffman, Paulo Freire, Michel Foucault, Edward Said, Jacques Aumont, Phillpe Dubois, as well as scholars who think and theorize about his own condition and conduct discussions on the issue of blindness: Francisco Jose de Lima, Evgen Bavcar Jacques Lusseyran and Joana Belarmino. The research was formulated based on the statement in the interest of respondents to understand and produce visual images using video as a tool. In this sense, the methodology adopted approaches of action research in constructing the text and dialogue with the participation of those involved in the project. The technique of gathering the information was based on ethnographic description describing the dynamics of the workshop, the relationships between participants, relationship to the other that sees and the manner of operation of equipment. The main focus is the relationship based on dialogue of information, attitudes and ways of knowing from experience and capacity developed and obstacles for blind people to produce visual images using other benchmarks, such as touch, smell and time dimension and space, and add references that give new meaning to the guidelines based on visuality of ministering to the workshop. It is also held to discuss aspects related to the concept of image with sociological reflection about the audiovisual production made by blind people socially constructed and perpetuated by what Edgar Morin called cultural imprinting. Thus we attempted to walk the route with its obstacles and achievements in the production of new images that were seen

Brincar, atividade humana e ferramenta pedagógica no contexto escolar da região metropolitana de natal

This thesis talks about the use of guided educational tools in play and playful in public schools in the Metropolitan Region of Natal (MRN), contributing to the teaching and students learning of basic education in the contents of portuguese and mathematics. We assume that the play is an activity / human need and therefore implies the proper development of children in physical, psychological, biological, cultural, social and historical aspects. We consider the mediation exercised by the teacher in the classroom, and the affection existing between teacher and student, sine qua non terms, so that the truth and fact of the process of teaching and learning occur. Thus, theoretically collaborated Paulo Freire, with his dialogical vision; Lev S. Vygotsky says that we learn and why we develop; Lev S. Vygotsky that states that we learn and for that we develop ourselves; Pierre Bourdieu and the concept of habitus, as something embedded and therefore procedural, and the cultural capital that needs to be fed and (re)meaning at school; Luiz Pereira, Bernard Lahire, Gilles Brougère and others brought their theoretical contributions. The empirical field of research was composed by the Municipal School Professor Ulysses de Góis, located in the neighborhood of Nova Descoberta in Natal, and the Municipal School José Horacio de Góis, located in the community of Guanduba, in São Gonçalo do Amarante, municipalities of the Metropolitan Region of Natal (MRN). We used as methodology the collaborative-action-research as a possible of effective participation of the research subjects, imputing them a voice and performance in the process, and not considering them just observers. The results indicate the effectiveness of the pedagogical tools in play and playful to the learning of students, but that alone is not able to solve all the problems of the school, other referrals need to be secured, as the planning of the actions to be developed in the school and in the classroom, systematized pedagogical orienttion for faculty, family participation/involvement in the school life of students, among other actions that need to be weighted so that education fulfills its role and promote the emancipation of the subject, because in the freireana liberating perspective, "the reading of the world preced the lecture of the word"

Autoconhecimento e práticas corporais: para uma educação transpessoal integradora do saber ao ser no processo de formação inicial dos alunos de educação física

This thesis deals with the self-knowledge importance and corporal practices and the contribution of the Transpersonal Education for the initial formation process of students of Physical Education. In this context, students are stimulated to come in contact with the bases of learning to know, to make, to live together and to be for the promotion of integral education. We give priority to holistic conception of educating based in Emergent Paradigm. In this conception, student in initial formation is led to get back the view of integral being, life and love as education basis. We had as starting point, the essential dimensions to the learning geared toward the embodiment integration, autopoiesis and trans-disciplinarity. This work presents tracks for the teacher formation of Physical Education. It deals with the unfolding of teaching experiences in 2006, in Graduation Course in Physical Education of Universidade Federal do Rio Grande do Norte, in subject of Corporal Conscience, offered to undergraduate students which can be characterized as an action-research. This process was chosen as knowledge and intervention method because it allowed knowing and acting at the same time, studying the conditions and results of accomplished experience. In shared meetings with reflected experiences, we appeal to the experiences of situations that had mobilized the corporal, emotional, mental and spiritual dimensions of participants. The data collected through observations, accounts, questionnaires and interviews of learning processes had been starting points for the beginning of dialogue along with students of Graduation Course in Physical Education. The findings had been interpreted through of hermeneutics and discourse analysis. In this research, participants are considered as protagonist and boosters of educative process. The theoretical basis was supported by Transpersonal Education which contributed for a peace culture and respectful relationship. In its initial formation process, this research protagonists had evidenced of the importance of transpersonal education, geared toward action and changing, new ways of being and living together, facing the daily conflicts from a human and rational perspective. The research emphasized the importance of a new look on the teacher formation of Physical Education to face the limits of fragmented formation. Thus, we recognize that through the teacher education process, the transpersonal education provided wide significant changes reported during research, extending and re-meaning different learning levels such as: cognitive, emotional, attitudinal, and behavioral geared toward the personal and transpersonal development, reiterating the relevance of self-knowledge for development and establishment of pedagogical practice which prioritizes the life direction. The necessity of integrating knowledge to being in the initial process of teaching formation was emphasized in all the transpersonal meetings

A informática como uma ferramenta de apoio a inclusão do deficiente visual

An inclusive environment has its foundations in the belief that all people are entitled to participate, to live as normal a life as possible, without discrimination, especially in education. This is to ensure equal opportunities. For individuals with special needs, the use of computers and digital materials is not an alternative, but one of the only forms of access to information. For the visually impaired, they start from the beginning to enter the university, through the selection processes, not always accessible. For those who can, other difficulties arise, undermining the initial enthusiasm and generating a large rate of dropouts. In most cases, these students will depend on the goodwill of colleagues and volunteers for the reading of texts in the basic literature of the disciplines studied. The high cost of technology assisted allied to a lack of resources and knowledge of curricular adaptations, prevents many teachers help these students in an appropriate manner. This thesis seeks to contribute to the inclusion of the visually impaired student pointing alternatives that can help in caring education. The research was conducted specifically for the doctorate during the period 2001 to 2006, the cities of Natal, Salvador and Curitiba, and is based mainly on the methodology of action research. The objective was the construction of Virtual Teaching Support Center , structured in a Web portal that can serve as a resource to help support teachers, staff and other users concerned with the process of inclusion of people with needs special education, with the goal of assimilation of educational opportunities, with the support of resources and methods. The inclusion is for everyone because we are all different

Proposta Curricular para Educação infantil: (re) significando saberes docentes

The theory contemporary in the field of early children education, as well the legal discourse and official texts valid in our country point to the need for systematization of proposals pedagogic / curriculum in institutions, built and carried out by subjects that act as factor of assurance care quality. Quest us about what knowledge are required to teachers in developing a proposed curriculum for children education. Defined as an object of study, the knowledge teachers necessary for the development of a proposed curriculum for children education. As goals, assume: investigate teachers knowledge necessary for the development of a proposed curriculum in a Public Institution for children education and contribute to the (new) meaning on the part of teachers, knowledge needed to build a proposed curriculum for children education. Assuming the principles of the paradigm of qualitative research, we have developed a research institution of a children education Network Public Hall of Ceará-Mirim-RN, which serves children of four and five years old (preschool) with the participation of 17 teachers and two supervisory (teachers) that institution - subject of our research. Therefore, we have adopted the principles of action research, according to which the knowledge gained through research should build so shared / dialogue in the relationship between researcher and participants, what is the implementation of an effective action formative. As the search procedures developed observations no-teaching participants in the meetings and activities of the classroom; semi-structured interviews (individual and collective) with teachers and supervisors; analysis of school documents and participant observation in the seminars of studies reflective. The latter is implemented as key moments of speech and thought, and finally to (new) meaning of knowledge, the subject of the research-action. For these knowledge, the systematization of the register built was developed based on the principles of analysis of Content that guided us to the definition of two categories 1) knowledge teachers concerning conceptions of curriculum / proposed curriculum and 2) knowledge teachers concerning specifics of children education. From these were built subs representing thematings more specific and significant, among the many that emerged in the analysis: 1.1) Definitions of curriculum and curriculum proposal; 1.2) The subjects makers / implementing a curriculum / proposed curriculum; 1.3) elements constituting a curriculum / proposed curriculum for children education and 2.1) Functions of children education and conception of child; 2.2) The space of the play in the organization of routine. Under the intervention could significant advances with regard to (new) meaning of such knowledge from the subjects, with major disruptions to their original designs. These are presented and reflected in this work. In front of this movement, transformation, made the need for a permanent work in the context of the institution of in-service training, or mediated by pedagogical coordinator or other to assume this role with teachers, in order to provide the development and effectiveness of proposed curriculum consistent and contextualized in practice effective with the children concrete envisage the service to their specificities and a quality education