Flexibility and modeling in business processes: a multi-dimensional relationship

Over the last few years, Business Process Management (BPM) has achieved increasing popularity and dissemination. An analysis of the underlying assumptions of BPM shows that it pursues two apparently contradicting goals: on the one hand it aims at formalising work practices into business process models; on the other hand, it intends to confer flexibility to the organization - i.e. to maintain its ability to respond to new and unforeseen situations. This paper analyses the relationship between formalisation and flexibility in business process modelling by means of an empirical case study of a BPM project in an aircraft maintenance company. A qualitative approach is adopted based on the Actor-Network Theory. The paper offers two major contributions: (a) it illustrates the sociotechnical complexity involved in BPM initiatives; (b) it points towards a multidimensional understanding of the relation between formalization and flexibility in BPM projects.

Management practices and influences on IT architecture decisions: a case study in a telecom company

The study aims to analyze the IT architecture management practices associated with their degree of maturity and the influence of institutional and strategic factors on the decisions involved through a case study in a large telecom organization. The case study allowed us to identify practices that led the company to its current stage of maturity and identify practices that can lead the company to the next stage. The strategic influence was mentioned by most respondents and the institutional influence was present in decisions related to innovation and those dealing with a higher level of uncertainties.

80 anos do Manifesto dos Pioneiros da Educação Nova: questões para debate

O artigo, produzido no âmbito das comemorações dos 80 anos de publicação do Manifesto dos Pioneiros da Educação Nova, interroga-se sobre a atualidade dessa carta. Para tanto, explora as condições históricas de emergência do documento, os significados atribuídos à Escola Nova no Brasil na década de 1930 e as contendas ocorridas na arena educacional no período. Além disso, discorre sobre as especificidades do movimento escolanovista brasileiro, procurando demonstrar que a Escola Nova constituiu-se no país como uma fórmula, com significados múltiplos e distintas apropriações produzidas no entrelaçamento de três vertentes: a pedagógica, a ideológica e a política. No que tange ao primeiro aspecto, a indefinição das fronteiras conceituais permitiu que a expressão Escola Nova aglutinasse diferentes educadores, católicos e liberais, em torno de princípios pedagógicos do ensino ativo. No segundo caso, a fórmula ofereceu-se como meio para a transformação da sociedade, servindo às finalidades divergentes dos grupos em litígio. Já na terceira acepção, tornou-se bandeira política, sendo capturada como signo de renovação do sistema educacional pelo Manifesto e por seus signatários. Assim, o documento emergiu como parte do jogo político pela disputa do controle do Estado e de suas dinâmicas, e, portanto, como elemento de coesão de uma frente de educadores que, a despeito de suas diferenças, articulava-se em torno de alguns objetivos comuns, como laicidade, gratuidade e obrigatoriedade da educação. Ademais, ele também foi representante de um grupo de intelectuais que abraçava um mesmo projeto de nação, ainda que com divergências internas.

O desenho no processo projetivo: estudo das representações gráficas de projetos de Paulo Mendes da Rocha

Há anos vem-se questionando o papel da representação gráfica na arquitetura, diante das novas tecnologias gráficas computacionais e novos processos projetivos delas decorrentes. Entretanto, o desenho à mão livre ainda se mostra atuante no processo projetivo, marcado por um olhar atento, uma percepção individual e um tempo de execução que permite imersão, entrega e reflexão. Este artigo apresenta uma análise a partir de um olhar mais atento ao desenho de projetos do arquiteto Paulo Mendes da Rocha, como contribuição para a discussão sobre o papel do desenho analógico no processo projetivo. Foram selecionados alguns projetos do arquiteto: Projeto para o Concurso de remodelação do centro urbano de Santiago (Chile); Estádio Serra Dourada; Edifício Jaraguá, Caetano de Campos; Ginásio do Clube Atlético Paulistano (1958); Residência no Butantã (1964); residência Fernando Millan (1970) e Museu Brasileiro da Escultura (1986). Este artigo apresenta estudos de leitura sobre os desenhos originais do arquiteto com o objetivo de detectar as intenções projetuais, conceitos e características do projeto. Foram feitas marcações gráficas sobre os desenhos originais, evidenciando uma leitura particular do pesquisador que permitiu uma melhor compreensão dos projetos.

Implementazione di un sistema ERP. Il caso RIBA Composites.

Riba Composites, azienda specializzata nella lavorazione della fibra di materiali compositi avanzati, si trova in una vantaggiosa situazione di sviluppo e ampliamento del proprio raggio d’azione, e dove le informazioni da gestire sono sempre più numerose. E’ quindi risultato necessario un supporto informativo che gestisca le informazioni. Dal punto di vista produttivo, l’introduzione del sistema informativo ha l’obiettivo di rispondere alle problematiche legate alla gestione dei materiali, sia a livello di materie prime, che di semilavorati e prodotti finiti in modo tale da gestirli con efficienza ed evitando le rotture di stock. L’obiettivo di fondo che Riba vuole perseguire é di crescere e svilupparsi in logica di lean production che, nell’ottica della gestione dei magazzini significa “approvvigionare i materiali solamente nel momento in cui si manifesta un fabbisogno”. Quest’approccio abbandona la attuale logica di pianificazione “a spinta” (push) che prevedeva la programmazione degli approvvigionamenti e la produzione di semilavorati e prodotti finiti attraverso previsioni basate sull’analisi di dati storici o di mercato, e non attraverso gli ordini effettivamente acquisiti su cui si basa la logica di produzione “snella” (pull). L’implementazione di un sistema ERP ha richiesto un’analisi approfondita dell’azienda in cui si opera così come del prodotto finito e del processo produttivo, a tal punto da poter riconoscere le esigenze e le necessità a cui dovrà rispondere il sistema informativo. A questa fase di analisi e raccolta dati segue un momento di assestamento del sistema informativo, in cui solo una parte di articoli viene gestita dal sistema per poter procedere contemporaneamente con la graduale formazione del personale. La durata del progetto in questione è stata stimata di circa 20 mesi, tempo necessario per poter adattare il sistema e le diverse personalizzazioni ad un processo così complesso come la lavorazione della fibra di carbonio. Termine previsto Agosto 2010

Specification and Verification of Declarative Open Interaction Models - A Logic-based framework

The advent of distributed and heterogeneous systems has laid the foundation for the birth of new architectural paradigms, in which many separated and autonomous entities collaborate and interact to the aim of achieving complex strategic goals, impossible to be accomplished on their own. A non exhaustive list of systems targeted by such paradigms includes Business Process Management, Clinical Guidelines and Careflow Protocols, Service-Oriented and Multi-Agent Systems. It is largely recognized that engineering these systems requires novel modeling techniques. In particular, many authors are claiming that an open, declarative perspective is needed to complement the closed, procedural nature of the state of the art specification languages. For example, the ConDec language has been recently proposed to target the declarative and open specification of Business Processes, overcoming the over-specification and over-constraining issues of classical procedural approaches. On the one hand, the success of such novel modeling languages strongly depends on their usability by non-IT savvy: they must provide an appealing, intuitive graphical front-end. On the other hand, they must be prone to verification, in order to guarantee the trustworthiness and reliability of the developed model, as well as to ensure that the actual executions of the system effectively comply with it. In this dissertation, we claim that Computational Logic is a suitable framework for dealing with the specification, verification, execution, monitoring and analysis of these systems. We propose to adopt an extended version of the ConDec language for specifying interaction models with a declarative, open flavor. We show how all the (extended) ConDec constructs can be automatically translated to the CLIMB Computational Logic-based language, and illustrate how its corresponding reasoning techniques can be successfully exploited to provide support and verification capabilities along the whole life cycle of the targeted systems.

Analisi e progettazione dei processi aziendali per la certificazione del sistema gestione qualità. Il caso SACMI S.C. - Business Beverage.

Il lavoro tratta l’applicazione di un progetto di Certificazione del Sistema di Gestione della Qualità di un’innovativa linea di Business nel settore delle macchine per il confezionamento delle bevande. Questo lavoro è stato preparato durante un periodo di Stage della durata di sei mesi effettuato presso SACMI IMOLA S.C. (Imola, BOLOGNA) a seguito della necessità, riscontrata dal management, di allineare il sistema gestione qualità della nuova linea di business alla normativa ISO 9001:2008, come per le altre linee di business dell’azienda. Tutto questo mediante l’implementazione di un sistema di Business Process Management (BPM) e di tutti i sistemi informatici ad esso collegati. La tesi si struttura in tre parti. Nella prima parte, attraverso un’indagine della letteratura di riferimento, si sono indagati l’evoluzione storica, la struttura attuale e i possibili scenari evolutivi inerenti il concetto di qualità, il sistema gestione qualità e la normativa di riferimento. La seconda parte è dedicata all’approfondimento delle tematiche del BPM, i cui principi hanno guidato l’intervento effettuato. La ricerca è stata condotta allo scopo di evidenziare le radici e gli elementi innovativi che contraddistinguono questo approccio di “management”, descrivere gli aspetti che ne hanno determinato la diffusione e l’evoluzione ed evidenziare, inoltre, il collegamento tra l’approccio per processi che sta alla base di questa filosofia di management e lo stesso approccio previsto nella normativa ISO 9001:2008 e, più specificatamente nella cosiddetta Vision 2000. Tale sezione si conclude con la formalizzazione delle metodologia e degli strumenti effettivamente utilizzati per la gestione del progetto. La terza ed ultima parte del lavoro consiste nella descrizione del caso. Vengono presentate le varie fasi dell’implementazione del progetto, dall’analisi dell’attuale situazione alla costruzione dell’infrastruttura informatica per l’attuazione del BPM ottenuta attraverso l’applicazione dei “criteri di progettazione” trattati dalla letteratura di riferimento, passando per la mappatura dei processi attualmente in vigore e per l’analisi delle performance del processo attuale, misurate attraverso indicatori sviluppati “ad hoc”. Il lavoro è arricchito dall’analisi di un’innovativa metodologia per la creazione di un sistema di gestione integrato delle certificazioni (ISO 9001, ISO 14001, OHSAS 18001) fondato sull’infrastruttura informatica creata.

Entwicklung und Tests von Algorithmen für die Impedanztomographie

Die Elektrische Impedanztomographie soll als kostengünstige und nebenwirkungsfreie Tomographiemethode in der medizinischen Diagnostik, z. B. in der Mammographie dienen. Mit der EIT läßt sich Krebsgewebe von gesundem Gewebe unterscheiden, da es eine signifikant erhöhte Leitfähigkeit aufweist. Damit kann die EIT als Ergänzung zu den klassischen Diagnoseverfahren dienen. So ist z.B. bei jungen Frauen mit einem dichteren Fettgewebe die Identifizierung eines Mammakarzinoms mit der Röntgentomographie nicht immer möglich. Ziel dieser Arbeit war es, einen Prototypen für die Impedanztomographie zu entwickeln und mögliche Anwendungen zu testen. Der Tomograph ist in Zusammenarbeit mit Dr. K.H.Georgi gebaut worden. Der Tomograph erlaubt es niederohmige, Wechselströme an Elektroden auf der Körperoberfläche einzuspeisen. Die Potentiale können an diesen Elektroden programmierbar vorgegeben werden. Weitere hochohmige Elektroden dienen zur Potentialmessung. Um den Hautwiderstand zu überbrücken, werden Wechselstromfrequenzen von 20-100 kHz eingesetzt. Mit der Möglichkeit der Messung von Strom und Potential auf unterschiedlichen Elektroden kann man das Problem des nur ungenau bekannten Hautwiderstandes umgehen. Prinzipiell ist es mit dem Mainzer EIT System möglich, 100 Messungen in der Sekunde durchzuführen. Auf der Basis von mit dem Mainzer EIT gewonnenen Daten sollten unterschiedliche Rekonstruktionsalgorithmen getestet und weiterentwickelt werden. In der Vergangenheit sind verschiedene Rekonstruktionsalgorithmen für das mathematisch schlecht gestellte EIT Problem betrachtet worden. Sie beruhen im Wesentlichen auf zwei Strategien: Die Linearisierung und iterative Lösung des Problems und Gebietserkennungsmethoden. Die iterativen Verfahren wurden von mir dahingehend modifiziert, dass Leitfähigkeitserhöhungen und Leitfähigkeitserniedrigungen gleichberechtigt behandelt werden können. Für den modifizierten Algorithmus wurden zwei verschiedene Rekonstruktionsalgorithmen programmiert und mit synthetischen Daten getestet. Zum einen die Rekonstruktion über die approximative Inverse, zum anderen eine Rekonstruktion mit einer Diskretisierung. Speziell für die Rekonstruktion mittels Diskretisierung wurde eine Methode entwickelt, mit der zusätzliche Informationen in der Rekonstruktion berücksichtigt werden können, was zu einer Verbesserung der Rekonstruktion beiträgt. Der Gebietserkennungsalgorithmus kann diese Zusatzinformationen liefern. In der Arbeit wurde ein neueres Verfahren für die Gebietserkennung derart modifiziert, dass eine Rekonstruktion auch für getrennte Strom- und Spannungselektroden möglich wurde. Mit Hilfe von Differenzdaten lassen sich ausgezeichnete Rekonstruktionen erzielen. Für die medizinischen Anwendungen sind aber Absolutmessungen nötig, d.h. ohne Leermessung. Der erwartende Effekt einer Inhomogenität in der Leitfähigkeit ist sehr klein und als Differenz zweier grosser Zahlen sehr schwierig zu bestimmen. Die entwickelten Algorithmen kommen auch gut mit Absolutdaten zurecht.

Development of guidelines for microbiological control in microbrewery

Over the past 15 years the Italian brewing scene showed interesting changes, especially with regard to the creation of many breweries with an annual production of less than 10,000 hectoliters. The beers produced by microbreweries are very susceptible to attack by spoilage micro-organisms that cause the deterioration of beer quality characteristics. In addition, most of the microbreweries do not practice heat treatments of stabilization and do not carry out quality checks on the product. The high presence of beer spoilage bacteria is an economic problem for the brewing industry because it can damage the brand and it causes high costs of product retrieval. This thesis project was aimed to study the management of the production process in the Italian microbreweries within a production less than 10,000 hl. In particular, the annual production, type of plant, yeast management, process management, cleaning and sanitizing of a representative sample of microbreweries were investigated. Furthermore was made a collection of samples in order to identify, with simple methods, what are spoilage bacteria more present in the Italian craft beers. 21% of the beers analysed were positive at the presence of lactic acid bacteria. These analytical data show the importance of understanding what are the weak points of the production process that cause the development of spoilage bacteria. Finally, the thesis examined the actual production of two microbreweries in order to understand the process management that can promote the growth of spoilage bacteria in beer and production plant. The analysis of the data for the two case studies was helpful to understand what are the critical points where the microorganisms are most frequently in contact with the product. The hygiene practices are crucial to ensure the quality of the finished product, especially in the case of non-pasteurized beer.

Valutazione della proteinuria e del follow-up clinico e clinicopatologico in cani affetti da Leishmaniosi canina

Introduzione: la leishmaniosi canina (CanL) è una malattia infettiva, trasmessa da vettore e sostenuta da un protozoo, la Leishmania infantum. La CanL ha assunto sempre più importanza sia in medicina veterinaria che in medicina umana. La leishmaniosi è fortemente associata allo sviluppo di una nefropatia cronica. Disegno dello studio: studio di coorte retrospettivo. Obiettivo: individuare le alterazioni clinico-patologiche prevalenti al momento dell’ammissione e durante il follow-up del paziente, per identificare quelle con un valore prognostico maggiore. Materiali e metodi: 167 cani, per un totale di 187 casi trattati, con diagnosi sierologica e/o citologica di Leishmaniosi e dati ematobiochimici completi, elettroforesi sierica, analisi delle urine e biochimica urinaria comprensiva di proteinuria (UPC) ed albuminuria (UAC), profilo coagulativo (ATIII, d-Dimeri, Fibrinogeno) e marker d’infiammazione (CRP). Dei pazienti inclusi è stato seguito il follow-up clinico e clinicopatologico per un periodo di tempo di due anni e sono stati considerati. Risultati: Le alterazione clinicopatologiche principali sono state anemia (41%), iperprotidemia (42%), iperglobulinemia (75%), ipoalbuminemia (66%), aumento della CRP (57%), incremento dell’UAC (78%), aumento dell’UPC (70%), peso specifico inadeguato (54%) e riduzione dell’ATIII (52%). Il 37% dei pazienti non era proteinurico e di questi il 27% aveva già un’albuminuria patologica. Il 38% dei pazienti aveva una proteinuria nefrosica (UPC>2,5) e il 22% era iperazotemico. I parametri clinicopatologici hanno mostrato una tendenza a rientrare nella normalità dopo il 90° giorno di follow-up. La creatinina sierica, tramite un analisi multivariata, è risultata essere il parametro correlato maggiormente con l’outcome del paziente. Conclusione: i risultati ottenuti in funzione dell’outcome dei pazienti hanno mostrato che i soggetti deceduti durante il follow-up, al momento dell’ammissione avevano valori di creatinina, UPC e UAC più elevati e ingravescenti. Inoltre l’UAC può venire considerato un marker precoce di nefropatia e la presenza di iperazotemia all’ammissione, in questi pazienti, ha un valore prognostico negativo.

Cellular Proliferation in the Prognosis of Intermediate Grade Mast Cell Tumour in Dogs

This was a retrospective study including ninety samples of dogs with a histological diagnosis of intermediate grade cutaneous mast cell tumour (MCT). The objectives of the study were to validate Minichromosome Maintenance Protein 7 (MCM7) as a prognostic marker in MCTs and to compare the ability of mitotic index (MI), Ki67 and MCM7 to predict outcome. The median survival for the entire population was not reached at 2099 days. The mean survival time was 1708 days. Seventy-two cases were censored after a median follow up of 1136 days and eighteen dogs died for causes related to the MCT after a median of 116 days. For each sample MI, Ki67 and MCM7 were determined. The Receiver Operating Characteristic (ROC) curve was obtained for each prognostic marker to evaluate the performance of the test, expressed as area under the curve, and whether the published threshold value was adequate. Kaplan-Meier and corresponding logrank test for MI, Ki67 and MCM7 as binary variables was highly significant (P<0.0001). Multivariable regression analysis of MI, Ki67 and MCM7 corrected for age and surgical margins indicated that the higher risk of dying of MCT was associated with MCM7 > 0.18 (Hazard Ration [HR] 14.7; P<0.001) followed by MI > 5 (HR 13.9; P<0.001) and Ki67 > 0.018 (HR 8.9; P<0.001). Concluding, the present study confirmed that MCM7 is an excellent prognostic marker in cutaneous MCTs being able to divide Patnaik intermediate grade tumours in two categories with different prognosis. Ki67 was equally good confirming its value as a prognostic marker in intermediate grade MCTs. The mitotic index was extremely specific, but lacked of sensitivity. Interestingly, mitotic index, Ki67 and MCM7 were independent from each other suggesting that their combination would improve their individual prognostic value.

Cell death mechanisms triggered by monoclonal antibodies against CD99 in Ewing sarcoma: Cross-talk between MDM2, IGF-1R and Ras/MAPK

CD99 is a 32 kDa transmembrane protein whose high expression characterizes Ewing sarcoma (ES), a very aggressive pediatric bone tumor. In addition to its diagnostic value, CD99 has therapeutic potential since it leads to rapid and massive ES cell death when engaged with specific antibodies. Here a novel mechanism of cell death triggered via CD99 is shown, leading, ultimately, to the appearance of macropinocytotic vescicles. Anti-CD99 mAb 0662 induces MDM2 ubiquitination and degradation, which causes not only a p53 reactivation but also the IGF-1R induction and its subsequent internalization; CD99 results internalized together with IGF-1R inside endosomes, but then the two molecules display a different sorting: CD99 is degraded, while IGF-1R is recycled on the surface, causing, as a final step, the up-regulation of RAS-MAPK. High-expressing CD99 mesenchymal stem cells show mild Ras induction but no p53 activation and escape cell death, but in presence of EWS/FLI1 mesenchymal stem cells expressing CD99 show a stronger Ras induction and a p53 reactivation, leading to a significant cell death rate. We propose that CD99 triggering in a EWS/FLI1-driven oncogenetic context creates a synergy between RAS upregulation and p53 activation in ES cells, leading to cell death. Moreover, our data rule out possible concerns on toxicity related to the broad CD99 expression in normal tissues and provide the rationale for the therapeutic use of anti-CD99 MAbs in the clinic.

Traduzione del primo canto dell'inferno dantesco in arabo

In this thesis, I have chosen to translate from Italian into Arabic Canto I of the Inferno, from Dante Alighieri’s epic poem the Divine Comedy (La Divina Commedia) because it’s a masterpiece in both Italian and world literature. Also I have selected it for its artistic value and the universal themes that it depicts. In fact, my purpose in translating this great work into Arabic is to extol the cultural and universal aspects that can be common to human beings everywhere. My paper is written in Arabic and has six sections: A brief introduction on Dante’s life, an introduction to the Divine Comedy, a summary of Canto 1 of the Inferno and its analysis, Canto I of the Inferno in Italian, its translation into Arabic and finally a comment on the translation. The first part -a summary of Dante’s life was presented. The second part of my paper is an introduction to the Divine Comedy, the allegorical epic poem, consisting of three parts: The Inferno (Hell), Purgatorio (Purgatory), and Paradiso (Paradise). The third part is a summary and analysis of Canto 1 of the Inferno, Dante’s most renowned verses. The analysis of Canto highlights the everlasting conflict of man– sinning and giving in to temptation but then trying to repent and search for his soul’s salvation. He reflects on sin, existence, truth, God, love and salvation in his struggle through the dark and gloomy forest which symbolizes conflict and temptations man may succumb to. The influence of Christianity and the Middle ages here shows his commitment to religion and faith. Moreover, his meeting of Virgil, who guides him to the mountain during his journey to salvation, reflects the positive impact of Virgil’s philosophy on Dante. The fourth part presents the Italian version of Canto 1 of the Inferno. The fifth section of my paper is the translation of Canto 1 of the Inferno from Italian to Arabic. Translating an excerpt of Dante’s masterpiece was not an easy task: I had to consult several critique texts besides the Italian source text with explanations, and also some English versions to overcome any translation difficulties. As a student of translation, my goal was to be faithful in relaying to the Arabic audience the authenticity of Dante’s work, his themes, passions and aesthetic style. Finally, I present a conclusion including a comment on the translation and the bibliography of the sources I have consulted.

Riprogettazione dei processi e informatizzazione di un reparto manutenzione. Il caso de "il Resto del Carlino"

In un contesto dinamico come quello odierno la competitività delle imprese è profondamente legata alla capacità di gestire i propri processi aziendali e di intervenire su di essi. Ciò presuppone un cambio di paradigma, da “qual è il mio ruolo nell’azienda?” a “qual è il mio ruolo nei processi aziendali?”, ovvero l’abbandono della logica funzionale a favore di quella per processi. Tale progetto di tesi, nato dal mio tirocinio in Poligrafici Printing S.p.a. (polo industriale del quotidiano “Il Resto del Carlino”), si pone l’obiettivo di illustrare, facilitare e promuovere la gestione per processi e la riprogettazione di questi ultimi come strumento per raggiungere flessibilità, controllo ed efficienza operativa, con particolare riferimento all’informatizzazione di un reparto manutenzione.

Development And Use Of A Model To Predict Properties Of Infiltrated Solid Oxide Fuel Cell Anodes

Solid oxide fuel cells (SOFCs) provide a potentially clean way of using energy sources. One important aspect of a functioning fuel cell is the anode and its characteristics (e.g. conductivity). Using infiltration of conductor particles has been shown to be a method for production at lower cost with comparable functionality. While these methods have been demonstrated experimentally, there is a vast range of variables to consider. Because of the long time for manufacture, a model is desired to aid in the development of the desired anode formulation. This thesis aims to (1) use an idealized system to determine the appropriate size and aspect ratio to determine the percolation threshold and effective conductivity as well as to (2) simulate the infiltrated fabrication method to determine the effective conductivity and percolation threshold as a function of ceramic and pore former particle size, particle fraction and the cell¿s final porosity. The idealized system found that the aspect ratio of the cell does not affect the cells functionality and that an aspect ratio of 1 is the most efficient computationally to use. Additionally, at cell sizes greater than 50x50, the conductivity asymptotes to a constant value. Through the infiltrated model simulations, it was found that by increasing the size of the ceramic (YSZ) and pore former particles, the percolation threshold can be decreased and the effective conductivity at low loadings can be increased. Furthermore, by decreasing the porosity of the cell, the percolation threshold and effective conductivity at low loadings can also be increased