A valorização do capital humano nos novos paradigmas do setor bancário: um estudo de caso

Mestrado em Contabilidade e Gestão das Instituições Financeiras

A aprendizagem de plena participação a partir das experiências e percursos individuais

Relatório de estágio apresentado à Escola Superior de Educação de Paula Frassinetti para a obtenção do grau de Mestre em Educação Pré-Escolar e Ensino do 1.º Ciclo do Ensino Básico

Engagement organizacional de trabalhadores temporários e permanentes : o papel de gestão de recursos humanos

Dissertação de Mestrado, Ciências Económicas e Empresariais, 18 de Julho de 2016, Universidade dos Açores.

A tomada de decisão e a eficácia da liderança escolar

Tomar decisões em qualquer contexto da vida pessoal ou profissional implica todo um processo mental e emocional assaz complexo, que se inicia com a deteção de um problema que necessita de ser solucionado. Em todas as organizações empresariais ou escolares, essa tarefa requer o domínio de mecanismos concretos e conhecimentos específicos em várias áreas que é preciso gerir. Por esse motivo, o líder deve ser capaz de ativar, procurar, requerer, convocar e trabalhar esses saberes para poder influenciar os seus colaboradores na concretização dos objetivos da organização, encaminhando-os para o cumprimento da missão, à qual subjaz uma visão, que projeta para o sucesso, com a máxima eficácia. Em educação, o diretor, líder de topo da organização educativa, também deve dominar os procedimentos que permitem a preparação, a decisão e a execução do processo de tomada de decisão a fim de liderar com eficácia a escola. Todavia, o líder escolar tem de lidar com as vicissitudes implícitas ao exercício das suas funções, desde logo esforçando-se por encontrar um equilíbrio entre o reforço de poderes e de autoridade, decretado pelo atual regime de autonomia, administração e gestão das escolas (DL n.º 75/2008, de 22 de abril, alterado pelo DL n.º 139/2012, de 2 de julho) e a centralização da administração do Ministério da Educação, ainda entranhada por uma visão demasiadamente neoliberalista da escola. Foi sob esta premissa que foi desenvolvido este trabalho. Com o objetivo de analisar as decisões tomadas pelos líderes escolares, levando-os a interrogar-se sobre o processo da tomada de decisão, a partir do modelo de Tichy e Bennis, seis líderes pertencentes ao CFAE- Bragança Norte responderam a um inquérito. Da análise dos dados, foi possível depreender que a falta de experiência e de formação em determinadas áreas específicas da administração da escola pode dificultar-lhes, de certa forma, a tomada de decisão criteriosa, isto é, eficaz.

Essays on educational production functions in England

Despite the expansion of the literature on the implications that different inputs have on the educational outcomes of students, empirical research has so far lacked the full capacity to provide unequivocal findings. Essentially, this deficiency is mainly attributed to two main factors; the lack of reliable data and the lack of full dimensionality in the theoretical model adopted to explain such data (Levaččićć and Vignoles, 2002; Knoeppel, Verstegen, and Rinehart, 2007). This dissertation aims to fill those gaps by first building a unique large dataset that covers all aspects of the educational process and second by adopting an integrated theoretical model and advanced quantitative methodological approaches to analyze it. With the fulfillment of such aim the dissertation manages to fill some of the gaps identified in the Education Economics literature related to the relationships between the cognitive and affective educational outcomes of English adolescents on one hand and three main inputs representing each of the three indentified factors in the theoretical model on the other hand controlling for other possible heterogeneities. Specifically, the thesis examines the effect of school process inputs in Chapter 2, family structure as a key family background input in Chapter 3 and finally religion and religiosity as a key adolescent’s personal input in Chapter 4.

AUDITORÍA DE LA GESTIÓN DE LOS RECURSOS DE INFORMACIÓN EN LA ESCUELA DE BIBLIOTECOLOGÍA, DOCUMENTACIÓN E INFORMACIÓN

La información vista hoy en día como un recurso estratégico para la organización, ha llevado a que se evalúe su gestión de la misma forma que se hace con los demás recursos que existen en la organización.Para esta evaluación se utiliza la Auditoría de información por ser una herramienta indispensable en aquellos procesos relacionados con la gestión de información.La presente investigación surge a raíz de la necesidad que plantea la Escuela de Bibliotecología, Documentación e Información de realizar una evaluación de los recursos de información que requiere para el cumplimiento de objetivos y toma de decisiones, a fin de determinar el nivel de la gestión de éstos por medio de la aplicación de una Auditoría de Información.El desarrollo de esta auditoría se hizo a través de varias fases, las cuales permitieron obtener como resultados:- La identificación de los recursos de información estratégicos que la Escuela requiere para desarrollarse adecuadamente, a partir del análisis de diferentes estructuras de información.- La descripción de cada uno de los recursos a fin de conocer todas sus características e importancia para la Escuela.- El conocer los diferentes flujos de información que se presentan en la Escuela.- Un análisis de la situación actual de los recursos, el balance informacional y la evaluación general de los recursos para determinar las fortalezas y debilidades presentes en su gestión.- La presentación de oportunidades de mejora que aplicadas oportunamente pueden contribuir a optimizar la gestión de los recursos.- Y finalmente presentar un propuesta para la gestión de uno de los recursos de información que presentó debilidad en su gestión.En términos generales, la aplicación de la auditoría de información en la Escuela fue muy pertinente y oportuna ya que permitió identificar y evaluar los recursos de información tal y como se espera en este tipo de proceso.

Octavia's Brood: Riding the Ox Home

Octavia’s Brood: Riding the Ox Home was an evening-length dance concert performed October 15 and 16, 2015, at the Clarice Smith Performing Arts Center in partial fulfillment of the Master of Fine Arts degree from the University of Maryland’s School of Theatre, Dance, and Performance Studies. Inspired by the prophetic envisioning of Harriet Tubman and Octavia Butler, it explores race, otherness, ownership and story-telling from the perspective of Black women’s dancing bodies and histories. Borrowing its title from Octavia’s Brood: Science Fiction Stories from Social Justice Movements, it utilizes visionary story-telling, where science fiction provides a foundation for imagining socially just worlds inhabited by richly diverse protagonists. This paper is a written account of the research by which I composed this immersive dance event, leaping back and forth through time, landing between antebellum Maryland of the mid-1800s and an unknown place at an unknown date of a foreseen future.

Organizational, systems and human issues in production planning, scheduling and control

With global markets and global competition, pressures are placed on manufacturing organizations to compress order fulfillment times, meet delivery commitments consistently and also maintain efficiency in operations to address cost issues. This chapter argues for a process perspective on planning, scheduling and control that integrates organizational planning structures, information systems as well as human decision makers. The chapter begins with a reconsideration of the gap between theory and practice, in particular for classical scheduling theory and hierarchical production planning and control. A number of the key studies of industrial practice are then described and their implications noted. A recent model of scheduling practice derived from a detailed study of real businesses is described. Socio-technical concepts are then introduced and their implications for the design and management of planning, scheduling and control systems are discussed. The implications of adopting a process perspective are noted along with insights from knowledge management. An overview is presented of a methodology for the (re-)design of planning, scheduling and control systems that integrates organizational, system and human perspectives. The most important messages from the chapter are then summarized.

Comunicação interna em empreendimento hoteleiro: um enfoque gerencial

Globalization, which increased the market to a position of competition and change never before experienced, also imposed a series of changes that have transformed the social systems, organizations increasingly complex. In this scenario, communication has received attention from modern managers. Research indicates that some sectors of activity, more than others, rely on communication as a tool for achieving their goals. The tourism sector, located in the service segment is configured as one of these activities, which the hotel is part of the composite product. With the intention to acknowledge these aspects in this study sought to analyze the characteristics of internal communication in a hotel project in the managerial perspective. To try to answer this purpose we constructed a framework based on authors that discuss organizational communication, internal communication and hotel businesses. For the purpose of research was chosen a unit of study to assess the views of managers regarding the issue. In the unit studied was sought to apprehend these meanings through interviews with a group of managers in the organization and analysis of documents. Data were analyzed through content analysis of Bardin (1977), with the technique of categorical analysis, as it sought to capture aspects that allow the description of the contents of the messages. The results pointed to an organizational reality based heavily on orality, who lives constantly with noise and using communication to regulate behavior. With little or no reflection on managerial communication inferred that subordinates should not absorb the message completely, a phenomenon that can not be responsible for the complete fulfillment thereof. Moreover, it was realized that the organization studied did not plan your communication, since, yet the views as a strategic tool to achieve your goals

Configuring an open pipeline fulfilment system - a simulation study in an automotive context

Automotive producers are adopting multi-modal fulfillment models in which customers can be fulfilled by products from stock, by allocating as yet unmade products that are in the planning pipeline, or by building a product to order. This study explores how fulfillment is sensitive to several parameters of the system and how they interact with different methods for sequencing products into the production plan.

Desenvolvimento de tecnologias sociais na área da saúde da mulher : intervenções em nível comunitário com gestantes

Tese (doutorado)—Universidade de Brasília, Instituto de Psicologia, Programa de Pós-graduação em Psicologia Clínica e Cultura, 2016.

Trabalho e família: um estudo da interação de papéis com secretários executivos

The balance between the demands of two important spheres of human life, work and family, has become a challenge due to the pressures of the contemporary that is expanding around the difficulties of reconciling these two comínios. In this sense, this research aimed to understand the work-family interaction in the perception of executive secretaries. The analysis approach used was qualitative research, by worrying about a reality that can not be quantified due to the subjectivity of his goal. The data collection technique used was the semistructured interview to twenty executive secretaries, servants of a Federal Institution of Higher Education. For the understanding and interpretation of the data, we used the technique of content analysis. The results of both analyzes identified the existence of conflict as enrichment in this interaction. The time was identified as the largest generator of conflict work. The overload, relationship stress and conflict emerged as elements common to both domains. As main implications of labor disputes, were revealed: problamas health for secretaries and stress. As main implications of family conflicts emerged: motivation for work, lower performance and lack of concentration. The attempt at balance was identified as the strategy most used by secretaries to minimize work-family conflict. The work-family enrichment was seen as resources that contribute to improving the lives of the secretary in both domains. The opportunity to add knowledge was highlighted as enriching element of work and family values ​​as elements enriching family. The support and experience emerged as enrichment items common to both domains. Regarding the implications of enrichment resulting from the interaction of work and family, the more perceived by respondents were: increased knowledge and skills, material and psychological benefits, improved quality of life and personal and professional fulfillment. From the perception of executive secretaries, work and family spheres of human life are essential and complementary, and that help is contrary, however, this relationship is the primary management of conflicts, ie, how the individual sees and manages the negative side of the work-family

A discriminação de homens gays na dinâmica das relações de emprego : reflexões sob a perspectiva do direito fundamental ao trabalho digno

Dissertação (mestrado)—Universidade de Brasília, Faculdade de Direito, 2016.

Saúde e bem-estar na empresa Boa Vista Golf & Spa Resort. Implementação de um plano de bem-estar

Dissertação de Mestrado, Gestão de Recursos Humanos, Escola Superior de Gestão, Hotelaria e Turismo, Faculdade de Ciências Humanas e Sociais, Universidade do Algarve, 2016

A motivação como variável determinante da qualidade de vida no trabalho dos enfermeiros do Hospital do Espírito Santo de Évora E.P.E.

Ser enfermeiro supõe lidar com a ciência do cuidar. Porém, cada vez mais existe a preocupação de que estes profissionais igualmente devem ser cuidados. A qualidade de vida no trabalho deve ser transversal a todas as profissões e todos os trabalhadores, incluindo o assegurar da saúde, segurança e higiene no trabalho, assim como o bom relacionamento entre os colegas, um óptimo ambiente de trabalho e a prevenção de riscos psicossociais; para que a qualidade de vida no trabalho ocorra no seio laboral, a organização deve ter como objectivo a realização pessoal dos trabalhadores na sua profissão. Intrínseca a esta qualidade de vida, a motivação assume um papel preponderante na tomada de decisão dos trabalhadores, e, em particular, nos enfermeiros - existe o impulso que leva as pessoas a desempenharem determinadas actividades, atitudes ou funções. Neste âmbito, foi desenvolvido um estudo que englobou a população de enfermeiros do Hospital do Espírito Santo de Évora, apresentando como objectivo principal a verificação da motivação como variável determinante da qualidade de vida no trabalho desses mesmos profissionais. Foi efectuado um estudo de caso, recorrendo-se a uma metodologia mista para a validação ou não das hipóteses, estabelecendo-se a investigação num método não-experimental. Com este estudo pretende-se criar um instrumento de apoio aos órgãos de gestão do hospital mencionado, assim como às instituições influentes da zona de Évora. ABSTRACT: Being a nurse involves dealing with the science of caring. However, increasingly there is a concern that these professionals also should be well-taken care of. The quality of working life must be transversal to all the professions and all the workers, including assuring health, security and hygiene at work, as well as the good relationship between the colleagues, an excellent working environment and prevention of psychosocial risks; so that the quality of working life occurs within the workplace, the organization must have as its objective the fulfillment of workers in their profession. Intrinsic to this quality of life, motivation assumes a preponderant role in the decision­ making of the workers, and, in particular the nurses- the impulse exists to lead people to perform certain acts, attitudes or functions. ln this context, it was developed a study that involved the nurses in the Hospital do Espírito Santo de Évora E.P.E., presenting as its main objective the verification of motivation as a variable determining the quality of working life of these same professionals. We used a case study, involving a mixed methodology to validate or not the hypotheses, consequentially a non-experimental method in this research. With this research it is intended to create an instrument to support the management of the hospital in study, as well as the influential institutions in the area of Évora.