O Contributo dos Sistemas de Informação para a Eficácia da Liderança e para a Mudança do Comportamento Organizacional

O presente trabalho debruça-se sobre os constructos da liderança e do comportamento de auto-eficácia da liderança nas organizações. Reflecte-se sobre a importância dos sistemas de informação no clima organizacional, com efeitos sobre a eficácia na liderança. Trata-se de uma perspetiva pertinente na conjuntura organizacional atual, dado que incide sobre valores patrimoniais intangíveis que, quando dinamizados, dão suporte à performance organizacional. A nossa preocupação central é a auto-eficácia. Através dela pretende-se melhorar a eficiência organizacional, porque minimiza prejuízos e desperdícios. Também se relaciona a eficácia com o desempenho da liderança organizacional e com o capital ‘confiança’. Dessa forma, os novos caminhos passam por auscultar a percepção dos colaboradores sobre a importância da cultura organizacional face ao desempenho e à eficácia de longo prazo na organização. Com a presente reflexão, evidencia-se que a espiritualidade no local de trabalho é um factor de apoio ao desenvolvimento holístico dos colaboradores. Fica sublinhado que é fundamental que os líderes tenham noção e consciência de “si” e dos seus papéis, e como estes se reflectem no seu comportamento quotidiano na organização. O estudo assenta num trabalho de campo, elaborado numa organização intensiva em informação e que presta serviços de consultoria e informática. Os resultados apurados tentam dizer que, globalmente, no estudo longitudinal das hetero-percepções dos gestores directos e indirectos, o gap cultural diminuiu em todas as dimensões relativas às competências dos papéis, sendo vital destacar o quadrante designado por Apoio. As hetero-percepções dos gestores directos demonstram que o menor gap cultural mantem-se no quadrante de Objectivos Racionais e Competir no modelo de CVF, caracterizado por uma cultura de mercado, e relacionado com a fase da Combinação no modelo de SECI (processos que fomentam os relacionamentos e intercâmbios informais – conversão do conhecimento explícito para o explícito). Enquanto que o maior gap cultural reside no quadrante Apoio e Colaborar no modelo CVF, relacionado com a fase da Socialização no modelo de SECI (processos que fomentam os relacionamentos e intercâmbios informais – conhecimento tácito para tácito). Como o gap cultural diminuiu em todas as dimensões, pode realçar uma melhoria das percepções do desempenho organizacional. Contudo, um resultado inesperado está associado ao quadrante Apoio com a cultura de clã, uma vez que são os gestores indirectos na empresa em estudo que fomentam esta cultura, e não os gestores directos, conforme seria desejável. Um resultado favorável para o estudo da auto-eficácia da liderança demonstra que as médias são mais elevadas para atributos de Gestão e Resolução de Problemas. Os resultados que não corresponderam às expectativas iniciais estão associados às médias baixas relativamente aos atributos Sociais/de Comunicação, o que pode ser uma debilidade porque seria desejável que a equipa de gestão tivesse maior sensibilidade perante os capitais sociais, emocionais e espirituais, os quais estão relacionados com estes atributos.

A importância da intervenção precoce na criança com Síndrome de Down

Projeto de Graduação apresentado à Universidade Fernando Pessoa como parte dos requisitos para obtenção do grau de licenciada em Enfermagem

El articulador: aprendizaje basado en integraciones (ABI)

Se analiza la emergencia del concepto de “articulador” dentro de la estrategia pedagógica del aprendizaje basado en problemas (ABP). A través de esta los miembros de un grupo de trabajo recuperan información que les permite examinar un problema desde distintos puntos de vista. Mediante la experiencia de trabajo entre profesores, entre estudiantes y entre ambos, el articulador funciona como eje de integración de conocimientos que responden a aspectos particulares del problema, que son definidos y reflexionados por el grupo. Abstract The article of analyzes the emergence of the concept ≪articulator≫ in the pedagogical strategy of problem-based learning (ABP). Through this strategy the members of a working group recover information that allows them to examine a problem from different points of view. Through the experience of work between professors, between students and between them, the articulator works like axis of integration of knowledge that respond to particular aspects of the problem, which are defined and reflected by the group.

Setting the agenda for dental education in Scotland: a priority setting exercise including multiple stakehiolders

Introduction The Scottish Oral Health Research Collaboration identified dental education research (DER) as a key strand of their strategy,(1) leading to the formation of the Dental Education Research Group. The starting point for this group was to understand various stakeholders’ perceptions of research priorities, yet no existing studies were found. The aim of the current study was to identify DER priorities for Scotland in the next 3-5 years. Methods The study utilised a similar methodology to that of Dennis et al,(2) in medical education. Data were collected sequentially using two online questionnaires with multiple dental stakeholders represented at undergraduate and postgraduate levels across urban and rural Scotland. 85 participants completed questionnaire 1 (qualitative) and 649 participants completed questionnaire 2 (quantitative). Qualitative and quantitative data analysis approaches were used. Results Of the 24 priorities identified, the top priorities were: role of assessments in identifying competence; undergraduate curriculum prepares for practice; and promoting teamwork within the dental team. Following factor analysis, the priorities loaded on four factors: teamwork and professionalism, measuring and enhancing performance, personal and professional development challenges, and curriculum integration and innovation. The top barriers were lack of time, funding, staff motivation, valuing of DER, and resources/ infrastructure. Discussion There were many similarities between the identified priorities for dental and medical education research2, but also some notable differences, which will be discussed. Overwhelmingly, the identified priorities in dentistry related to fitness for practice and robust assessment practices. Take home message Priority setting exercises with multiple stakeholders are an important first step in developing a national research strategy. References 1. Bagg J, Macpherson L, Mossey P, Rennie J, Saunders B, Taylor M (2010) Strategy for Oral Health Research in Scotland. Edinburgh: The Scottish Government. 2. Dennis A A, Cleland J A, Johnston P, Ker JS, Lough, M Rees CE (2014) Exploring stakeholders’ views of medical education research priorities: a national study. Medical Education, 48(11): 1078-1091.

Handling Heterogeneity in Collaborative Networked Surgical Simulators

Stand-alone and networked surgical virtual reality based simulators have been proposed as means to train surgical skills with or without a supervisor nearby the student or trainee -- However, surgical skills teaching in medicine schools and hospitals is changing, requiring the development of new tools to focus on: (i) importance of mentors role, (ii) teamwork skills and (iii) remote training support -- For these reasons, a surgical simulator should not only allow the training involving a student and an instructor that are located remotely, but also the collaborative training of users adopting different medical roles during the training sesión -- Collaborative Networked Virtual Surgical Simulators (CNVSS) allow collaborative training of surgical procedures where remotely located users with different surgical roles can take part in the training session -- To provide successful training involving good collaborative performance, CNVSS should handle heterogeneity factors such as users’ machine capabilities and network conditions, among others -- Several systems for collaborative training of surgical procedures have been developed as research projects -- To the best of our knowledge none has focused on handling heterogeneity in CNVSS -- Handling heterogeneity in this type of collaborative sessions is important because not all remotely located users have homogeneous internet connections, nor the same interaction devices and displays, nor the same computational resources, among other factors -- Additionally, if heterogeneity is not handled properly, it will have an adverse impact on the performance of each user during the collaborative sesión -- In this document, the development of a context-aware architecture for collaborative networked virtual surgical simulators, in order to handle the heterogeneity involved in the collaboration session, is proposed -- To achieve this, the following main contributions are accomplished in this thesis: (i) Which and how infrastructure heterogeneity factors affect the collaboration of two users performing a virtual surgical procedure were determined and analyzed through a set of experiments involving users collaborating, (ii) a context-aware software architecture for a CNVSS was proposed and implemented -- The architecture handles heterogeneity factors affecting collaboration, applying various adaptation mechanisms and finally, (iii) A mechanism for handling heterogeneity factors involved in a CNVSS is described, implemented and validated in a set of testing scenarios

Adapting to a team of host culture domination: Experiences of Finnish and British expatriates

International teams are permanent features of the global market, and multinational companies cannot ignore them. This thesis discusses an individual’s adaptation to a team of host culture domination by looking at the experiences of Finnish and British expatriates. The research question is: How does a foreigner adapt to a Finnish-British team where all the other members are from the local culture? The theoretical framework of this thesis consists of theories on multicultural teamwork and Finnish and British cultures. Based on theories, the impact of diversity on teamwork and whether it improves or deteriorates a team’s performance is unclear but the idea of multicultural teams is not just to live with cultural differences but to use and benefit of them. The main differences between Finnish and British cultures are in management styles and level of hierarchy. Still, these two cultures seem to be very similar. This is a qualitative study and expert interviews were used as a method for data collection. The results of the empirical research showed that Finns and Brits have differences in decision-making, level of hierarchy and communication. None of the informants saw the challenges that they have faced to result from being the only representative of a foreign culture – they only perceived them resulting from the characteristics of the host culture. In addition, all the informants had to change their habits and behaviour in the host culture in order to fit into the new culture and to become a part of the team. However, all the informants saw advantages in cross-cultural teams. Based on this thesis, team members from the host culture do not value cultural differences and they seem to be an issue only for the team member from the minority culture. It seems that a Finn or a Brit adapts to a Finnish-British team where the host culture dominates by changing their own behaviour in order to become a part of the team – even though people often see their own culture’s methods and habits as the right ones. Finnish and British cultures seem to be similar in fundamental issues like views and attitudes, which could mean that it is fairly easy for a Finn to get used to working in a British team and vice versa. Even though there are many challenges in cross-cultural and bi-cultural teams, there are even more advantages.

Relatório de estágio de qualificação profissional

Relatório EPE - Relatório de estágio em Educação Pré-Escolar: O presente relatório tem como objetivo apresentar o trabalho desenvolvido pela estagiária durante toda a sua prática pedagógica supervisionada, assim como demonstrar a aquisição de competências profissionais ao longo deste período. Esta aquisição de competências vai ao encontro do grande objetivo da prática pedagógica, uma vez que esta pretende que a estudante desenvolva múltiplas competências que a permita agir enquanto futura profissional de educação. O período de prática pedagógica da formanda realizou-se entre dia vinte de fevereiro e catorze de junho do presente ano na instituição Monfortinhos de Real, pertencente ao concelho da Maia, contando com um trabalho intensivo realizado em tríade (par pedagógico e educadora cooperante). Este trabalho permitiu uma reflexão conjunta de extrema importância para a transformação e melhoramento das ações da estagiária. Toda a prática desenvolvida pela formanda baseou-se numa metodologia de investigação-ação centrada em dois eixos fundamentais: ação e reflexão, passando também por uma metodologia de observação do contexto, uma planificação das ações e uma avaliação das mesmas. Posto isto, importa referir que da prática fizeram parte várias estratégias para a orientação da formanda, como é o caso dos guiões e grelhas de observação, das planificações semanais, das narrativas colaborativas mensais, da reunião de avaliação reguladora, da construção de um projeto curricular de grupo, bem como da elaboração de um diário de formação. A elaboração deste documento permitiu à estudante realizar uma reflexão introspetiva sobre as suas práticas ao longo do período de estágio, analisando as competências adquiridas, bem como aspetos a melhor em intervenções futuras.

Estudo sobre equipas educativas: investigar para melhorar

Trabalho de Projeto apresentado à Escola Superior de Educação de Paula Frassinetti, para obtenção do grau de mestre em ciências de educação, área de especialização em Supervisão Pedagógica

PERCEPTIONS AND EXPERIENCES OF FAMILY CAREGIVERS OF BEDRIDDEN ELDERLY

Objective: To know the perceptions and experiences of family caregivers of bedridden elderly. Methods: A qualitative descriptive exploratory study conducted in January 2015 with four caregivers in a Family Health Center in the municipality of Araripe, CE. Data were collected through semi-structured interviews and the information was organized using the content analysis technique. A total of three categories emerged from the analysis of the reports of caregivers: the dependence process of the elderly; daily difficulties experienced by the caregiver; and satisfaction with the home care service. Results: The dependence process of the elderly took place as a consequence of pathological processes such as neoplasm, cerebrovascular accident and dementia. However, it could also be observed that physiological phenomena – common in old age – can also make individuals dependent on caregivers. As to the difficulties faced by the caregivers, they reported the need for greater involvement by the family, given that the centralization of work generates an overload and hence affects the care of the elderly. Teamwork in the home care context is fundamental, given that it allows a complementary and comprehensive care to the ledrely/caregiver binomial. Conclusion: Healthy aging is a major challenge to be overcome given that the development of a healthy lifestyle is difficult in all social strata. It is necessary to improve home care in order to provide support to caregivers so that the quality of life of bedridden elderly and caregivers is improved.

Multi-Agent Simulation and Management Practices

Intelligent agents offer a new and exciting way of understanding the world of work. Agent-Based Simulation (ABS), one way of using intelligent agents, carries great potential for progressing our understanding of management practices and how they link to retail performance. We have developed simulation models based on research by a multi-disciplinary team of economists, work psychologists and computer scientists. We will discuss our experiences of implementing these concepts working with a well-known retail department store. There is no doubt that management practices are linked to the performance of an organisation (Reynolds et al., 2005; Wall & Wood, 2005). Best practices have been developed, but when it comes down to the actual application of these guidelines considerable ambiguity remains regarding their effectiveness within particular contexts (Siebers et al., forthcoming a). Most Operational Research (OR) methods can only be used as analysis tools once management practices have been implemented. Often they are not very useful for giving answers to speculative ‘what-if’ questions, particularly when one is interested in the development of the system over time rather than just the state of the system at a certain point in time. Simulation can be used to analyse the operation of dynamic and stochastic systems. ABS is particularly useful when complex interactions between system entities exist, such as autonomous decision making or negotiation. In an ABS model the researcher explicitly describes the decision process of simulated actors at the micro level. Structures emerge at the macro level as a result of the actions of the agents and their interactions with other agents and the environment. We will show how ABS experiments can deal with testing and optimising management practices such as training, empowerment or teamwork. Hence, questions such as “will staff setting their own break times improve performance?” can be investigated.

Learning Sustainability with EPS@ISEP – Development of an Insectarium

8th International Symposium on Project Approaches in Engineering Education (PAEE)

Learning Sustainability with EPS@ISEP – Development of a Water Disinfection System

Proceedings of the 8th International Symposium on Project Approaches in Engineering Education (PAEE), Guimarães, 2016

Editorial

Con sumo agrado hacemos entrega de esta edición del Boletín Bibliotecas, el cual es un instrumento de comunicación científica que pretende compartir experiencias académicas construidas conjuntamente, investigaciones, conocimientos, ideas y problemas por resolver.En este número del Boletín se incluye el discurso del señor Rector de la Universidad Nacional en el Seminario Centroamericano sobre los Manifiestos de IFLA/UNESCO para Bibliotecas Públicas, Escolares e Internet, un evento que hace historia en el desarrollo de la bibliotecología en el país, por ser la primera vez que IFLA se reúne en Costa Rica. Se resalta el trabajo que realiza la Escuela de Bibliotecología, Documentación e Información y se enfatiza en la importancia de la realización de este evento y de los manifiestos, que invitan y orientan a los bibliotecólogos y bibliotecólogas, a trabajar en equipo, a colaborar y se constituyen en el camino para que el conocimiento pueda viajar y trascender hacia un futuro. 

APORTES Y DESAFÍOS DE LA ESCUELA DE BIBLIOTECOLOGÍA, DOCUMENTACIÓN E INFORMACIÓN DE LA UNIVERSIDAD NACIONAL: PERIODO 1977-2005

La bibliotecología y la documentación son áreas del conocimiento que investigan las propiedades y comportamientos de la información, las fuerzas que la gobiernan, sus flujos y los medios para procesarlos con miras a una ágil accesibilidad y diseminación (Garza Mercado, 1974, p.32).   Debido a la multidisciplinariedad de saberes y a la necesidad actual de trabajar en equipo la sociedad merece una formación de profesionales de calidad que enfrenten los retos del entorno de manera competente. La labor del profesional en bibliotecología esta centrado en investigar la información en sus conductas, producción, colección, organización, diseminación, almacenamiento, acceso y recuperación para su posterior uso. Son profesionales con la capacidad de identificar usuarios, interpretar sus necesidades y demandas de información y satisfacerlas de manera relevante, oportuna y pertinente.La carrera de Bibliotecología y Documentación de la Universidad Nacional desde su nacimiento en 1977 hasta el 2005 ha dado grandes aportes a la sociedad costarricense, tanto en el nivel nacional como internacional, formando profesionales capaces de desenvolverse de manera eficaz y eficiente en el ambiente laboral y personal.Hasta el 2005 se han graduado 860 profesionales en los grados de Diplomado, Bachillerato y Licenciatura, los cuales desempeñan funciones en diferentes instituciones tales como: bibliotecas infantiles, bibliotecas escolares, bibliotecas públicas, bibliotecas universitarias, y en centros de documentación especializados en todo el territorio nacional.

¿Puede la gestión del conocimiento influir en los resultados empresariales?

El objetivo de este artículo es analizar la influencia de la gestión del conocimiento en los resultados empresariales. En primer lugar, se ha realizado una revisión de la literatura, que ha permitido establecer las dimensiones más comunes de la gestión del conocimiento y de los resultados, para su posterior medición. Se han tomado como dimensiones de la gestión del conocimiento: la creación; el almacenamiento y la transferencia; y la aplicación y uso del conocimiento. La adquisición de información, la diseminación de ésta y la interpretación compartida se han utilizado como medidas para la creación de conocimiento. Asimismo, se han utilizado como medidas de la aplicación y uso del conocimiento, el empowerment, el trabajo en equipo y el compromiso con el conocimiento. Como dimensiones de los resultados se han utilizado resultados operativos, financieros y de innovación. La metodología utilizada se basa en el estudio del caso, a través de datos primarios y secundarios. Los resultados obtenidos muestran que la gestión del conocimiento influye en los resultados tanto operativos, como financieros y de innovación. De este modo, las empresas analizadas que tienen un mayor grado de gestión del conocimiento, a través del trabajo en equipo, incremento del empowerment, flexibilización en la toma de decisiones y una visión global de la empresa, entre otras prácticas, obtienen mayores resultados, tanto operativos, como financieros y de innovación.