Avalia����o de resultados em educa����o corporativa: um estudo no Tribunal de Contas do Munic��pio de S��o Paulo

Disserta����o apresentada ao Programa de P��s-gradua����o em Administra����o - Mestrado da Universidade Municipal de s��o Caetano do Sul

Avalia����o da efici��ncia relativa : uma abordagem n��o-param��trica junto ao Tribunal Regional do Trabalho no Paran��

Esta pesquisa objetiva buscar par��metros que permitam avaliar a efici��ncia relativa de uma institui����o, assim considerada a administra����o p��blica direta, de forma a subsidiar as decis��es do gestor atendendo ao princ��pio da efici��ncia insculpido no artigo 37, caput, da Constitui����o Federal, considerado o tema oportuno, haja vista a tramita����o do projeto de reforma do Judici��rio, reforma esta que n��o pode desconsiderar os princ��pios que regem a atua����o do gestor p��blico, entre eles o da efici��ncia. O objetivo central da pesquisa, ent��o, foi a estrutura����o de um modelo de avalia����o da efici��ncia relativa das Varas do Trabalho no Paran��, desdobrado em objetivos espec��ficos. Para alcance de tais objetivos foi adotado o m��todo de pesquisa operacional e, na busca da solu����o, optou-se pelo modelo matem��tico oferecido pela DEA ��� An��lise Envolt��ria de Dados, mais as t��cnicas como a TGN ��� T��cnica Grupo Nominal, combinada com a de brainstorming e o M��todo de An��lise Hier��rquica, para refinamento dos dados obtidos, num total de 14h de reuni��o, divididas em sete encontros, um a cada semana, com o Corregedor e ex-corregedores da Justi��a do Trabalho no Paran��. Os resultados finais foram confirmados, ainda que tenham surpreendido aos profissionais da institui����o onde se validou o modelo, atrav��s de entrevista semi-estruturada, ficando patente, entre outras situa����es, a de que o gestor p��blico n��o se socorre de t��cnicas de gest��o e, em muitas situa����es, em face do princ��pio da estrita legalidade, v�� -se constrangido na a����o em busca de melhor efici��ncia.

Os jurados "leigos" : uma antropologia do tribunal do j��ri

Nesse estudo busco apresentar uma perspectiva al��m da ret��rica ���a favor��� ou ���contra��� o J��ri. A partir da minha pesquisa de campo no Foro de Porto Alegre, trabalho com a hip��tese de que apesar de ser pautado como instrumento amplamente democr��tico e participativo, e que abra um espa��o para o sentimento de justi��a do leigo, o Tribunal do J��ri �� estruturado de tal forma a deixar relativamente pouco espa��o a qualquer l��gica que n��o seja a do sistema institucional legal. Desse modo, os jurados, que deveriam representar a perspectiva leiga, acabam reproduzindo e refor��ando a l��gica jur��dica. Uma l��gica que, por sinal, longe de pender pela absolvi����o, parece pesar contra o r��u. Examino a hierarquia do campo jur��dico, buscando, numa vis��o de dentro para fora, perceber qual a no����o de justi��a dos jurados e como o fato de existir jurados veteranos interfere no resultado dos julgamentos. N��o se trata de encontrar um culpado pelo fato de a l��gica do sistema se impor aos jurados leigos, posto que tal situa����o decorre mais da composi����o de for��as que est�� presente no campo jur��dico, do que da perpetua����o na fun����o de jurado. Entretanto, percebe-se que essa longevidade submete os leigos a uma super exposi����o �� hierarquia vigente no J��ri, favorecendo, nas palavras de Pierre Bourdieu, a ���ades��o dos profanos��� �� l��gica jur��dica.

An��lise da viabilidade do sistema de auditorias de obras p��blicas do Tribunal de Contas do Estado do Rio de Janeiro �� luz do modelo de sistema vi��vel

The Brazilian public administration must act with efficiency, developing its activities with readiness and minimizing the use of resources. However, it has not been being able to work with increasing demand in solve complex problems. Tribunal de Contas do Estado do Rio de Janeiro (TCERJ) is the entity responsible for the operational audit of the public institutions of Rio de Janeiro State and its Municipals districts, except for the Capital. It has detected itself that the society demand is superior to its operational capacity of assistance. This dissertation tries to know if the public works audits system adopted by TCERJ could be considered a viable system. Considering that the systems approaches represents the key to work with a reality more and more complex, the Viable System Modelo (VSM) was adopted as reference, having been developed by Stafford Beer with cybernetics basis. Finally, taking VSM as reference in the normative level, it could be affirmed that the studied system is not a viable system to verify that, the studied system is not a viable system yet.

Os prop��sitos estrat��gicos do Tribunal de Contas do Estado de Pernambuco: desafios para a sua realiza����o �� luz das novas tend��ncias da administra����o p��blica no Brasil

The Court of Auditors for the State of Pernambuco (know as TCE-PE), during its strategic planning process, realized its need to be recognized by Pernambuco society as an effective instrument in the improvement of public management. This objective is present in its mission statement and in its strategic vision, as declared in the Strategic Plan for the 2008- 2012 period. Withing its pages, we can verify that it is not only the effectiveness of TCE-PE's institutional results that needs to be recognized by society. What we look forward to is that all the results from public management, within its jurisdiction, are also effective. In other words, our goal is to have TCE-PE intervene in Pernambuco's public management sphere in order to improve it, or for it to become more effective. Along the way, some variables will act in its favor, facilitating, while others will act in against it, complicating the attainment of this strategic binomial. The goal of this research is to identify, from the point of view of a management variable, which are the institutional and organizational elements that facilitate or complicate this process.

Transpar��ncia, a resposta institucional �� press��o social: o caso do Tribunal de Contas do Estado do Rio de Janeiro

The present work aims to identify emerging organizational changes in the Court of Accounts of the State of Rio de Janeiro - TCE/RJ that are happening in the contemporary scenery known as the Age of Information. The search for the comprehension of the institutional dynamics is oriented by concepts originated from the theory of complexity, which believe that the public services external control system can be understood in a political, technical and legal environment with growing levels of learning and innovation. While chasing the possible causes of these changes, we try to prove the hypothesis that the TCE/RJ is turning into a more transparent organization. For this purpose, we define the outlines and reaches of the principle of transparency, based in bibliographical and documental researches, and analyze the phenomenon perceived in a explanation research through semi-structured interviews performed with two groups: a sample representing the universe under jurisdiction entities top level directors and the other obtained in the universe of formal and informal leaderships existing in the educational body of the institution. The conclusion of the present work confirms the initial questions, indicating that the organization is really becoming more and more transparent. The social-technical changes that are happening today at the TCE/RJ are caused by the growing social pressure for more effective results in the control of public expenditures. Under the systemic point of view, we observe cracks in the protective bell-glass that evolves the institution - previously hermetic to the external contingencies and that works today as a SAC - Adaptive Complex System. Aspects such as organization structural changes, the introduction of strategic planning and the growing democratization of the decision process are producing a new organizational culture. The seniority of the Technical Headcount contributes to establish the pre-conditions for the development of a administration where the participation of the TCE/RJ technical employees adds importance to its development as an institution that generates republican effects in the society from its less hermetic decision process.

A sustentabilidade fiscal de um plano de carreiras no setor p��blico: o caso do Tribunal de Contas do Estado do Rio de Janeiro

With the consolidation of democracy, the society being more aware of their rights as citizens, demands from the public administration services of more quality as well as efficiency and transparency when it comes to what is being done with the money of the tax payer. In order to have that, the public administration needs competent, highly-motivated and well-qualified civil servants. In this project, we describe the importance of a career plan motivating the civil servants, especially those who work for the Court of Accounts of the State of Rio de Janeiro. Based on the Law of Fiscal Responsibility and on the legal rules, we��ve measured the sustainability of TCE-RJ plan, based in another project developed by the Funda����o Getulio Vargas for a federal administrative body. Having evaluated the sustainability of the plan, we offer the administration of TCE-RJ a study which is able to signal for moments of the cut on costs as well as those of the revenue available for investments which are destined for the capacitation of their civil servants, always complying with the legal rules.

O Sistema de Comunica����o Digital (SICODI) como instrumento para efetiva����o do teletrabalho na fiscaliza����o a cargo do Tribunal de Contas do Estado do Rio de Janeiro

The acts of public administration personnel are of great importance and various laws have been passed in attempt to limit the related expenses. The management of Public administration personnel is based on the principle of efficiency. The TCE/RJ (State of Rio de Janeiro/Audit Court) digital communication system is expected through telework to facilitate its auditing duties in compliance with the terms of the Federal and State constitutions. The TCE/RJ, the superior judicial body of auditing, has done more than just reduce costs and use flextime; it applies telework as an instrument to optimize public service through SICODI digital certification to maximize the resources applied to this constitutional act with greater efficiency for effective auditing. The focus of the first part of this study is to evaluate the tasks of positions that forward the TCE/RJ objectives and the profile characteristics of employees of the inspection area on personnel performance beginning with defined concepts and purposes. Questionnaires for auditors and technicians of the area were approved for this specific purpose to analyze the duties of positions and employee profiles. The second part of this study evaluates the TCE/RJ digital communication system according to theoretical reference and ISO/IEC Standard No. 9126-1, observing three dimensions: the content, usability and functionality. The results obtained, with the use of qualitative methods complemented by quantitative analysis, were positive for the implementation of telework in the inspection of personnel performance in relation to the analysts and technicians involved in this type of auditing as well as in relation to the TCE/RJ digital communication system.

A intera����o cidad��o-tribunal de Contas do Estado do Rio de Janeiro: uma perspectiva republicana

A consolida����o da democracia e o fortalecimento das institui����es em nosso pa��s, aliados a uma persist��ncia do patrimonialismo e do clientelismo nas rela����es entre a sociedade civil e o Estado brasileiro, fazem emergir a necessidade do estabelecimento de uma cultura democr��tica em que os cidad��os acompanhem permanentemente as principais a����es dos governantes e gestores p��blicos. O controle social sobre a administra����o p��blica revela-se de fundamental import��ncia para que os governos sejam responsivos e caminhem no sentido de perseguir o interesse p��blico. As elei����es, como mecanismo de accountability, mostram-se insuficientes para assegurar que os governantes implementem de forma eficaz, eficiente e efetiva as pol��ticas p��blicas de que a sociedade necessita. A presente pesquisa buscou responder como pode o Tribunal de Contas do Estado do Rio de Janeiro (TCE-RJ), ��rg��o de controle externo, fomentar e estimular o controle social exercido sobre os gestores dos ��rg��os sob sua jurisdi����o. Para tal, este estudo utilizou-se de pesquisa de campo em outras Cortes de Contas com o objetivo de apontar poss��veis a����es que o TCE-RJ possa implementar com vistas �� indu����o de cidadania e incremento do controle social. Verificou-se que o TCE-RJ pode ter, de fato, uma a����o efetiva no est��mulo �� sociedade fluminense com vistas ao incremento do controle das a����es e pol��ticas implementadas pelos gestores p��blicos. O estudo sugere um conjunto de quatorze medidas que podem ser tomadas pelo TCE-RJ com este objetivo.

Os tribunais de contas e o controle social : a proposta de cria����o de uma ouvidoria para o Tribunal de Contas do Estado do Rio de Janeiro e sua import��ncia no processo democr��tico fluminense

The aim of this dissertation is to study the contribution given by the Brazilian court of accounts, with the creation of the ombudsman on those institutions, to the exercise of the social control made by its citizens. Being considered one of the key inventions in the field of the external control of the public management, the ombudsman of the court of accounts is the most important means of control the society may use over the public management, as well as the place where the society and court of accounts might debate and get to an agreement concerning on how to spend the public asset in a way that will benefit the citizens. In order to fulfill the aim of the dissertation, the concepts of citizenship, particularly the deliberative citizenship, were recaptured, as well as the means of control in the public management and the role of the court of accounts as a participant in the external control of the public accounts. Lastly, some of the 18 ombudsman linked to Brazilian courts of account are presented in the dissertation. The Ombudsman of the Courts of Accounts of the states of Paran�� and Pernambuco are emphasized once it is understood that they are in the path of transcending the concept of popular participation to the popular sovereignty, in which the debate with the society might, in a near future, decide possibly the course of the audits of those entities.

O Sistema De Comunica����o Digital (Sicodi) Como Instrumento Para Efetiva����o Do Teletrabalho Na Fiscaliza����o A Cargo Do Tribunal De Contas Do Estado Do Rio De Janeiro

The acts of public administration personnel are of great importance and various laws have been passed in attempt to limit the related expenses. The management of Public administration personnel is based on the principle of efficiency. The TCE/RJ (State of Rio de Janeiro/Audit Court) digital communication system is expected through telework to facilitate its auditing duties in compliance with the terms of the Federal and State constitutions. The TCE/RJ, the superior judicial body of auditing, has done more than just reduce costs and use flextime; it applies telework as an instrument to optimize public service through SICODI digital certification to maximize the resources applied to this constitutional act with greater efficiency for effective auditing. The focus of the first part of this study is to evaluate the tasks of positions that forward the TCE/RJ objectives and the profile characteristics of employees of the inspection area on personnel performance beginning with defined concepts and purposes. Questionnaires for auditors and technicians of the area were approved for this specific purpose to analyze the duties of positions and employee profiles. The second part of this study evaluates the TCE/RJ digital communication system according to theoretical reference and ISO/IEC Standard No. 9126-1, observing three dimensions: the content, usability and functionality. The results obtained, with the use of qualitative methods complemented by quantitative analysis, were positive for the implementation of telework in the inspection of personnel performance in relation to the analysts and technicians involved in this type of auditing as well as in relation to the TCE/RJ digital communication system.

A implanta����o de uma universidade corporativa no setor p��blico: o estudo de caso da escola de contas e gest��o do tribunal de contas do Estado do Rio de Janeiro

The present research comprehends a case study, through which we analyzed the Programa de Implanta����o da Escola de Contas do Tribunal de Contas do Estado do Rio de Janeiro - Program of Implantation of the School of Public Finance of the Public Finance Court of the State of Rio de Janeiro - as a progressive educational strategy from the model of corporate university, considering the ten key components (steps) identified by Meister (1999) in his research. The qualitative approach has proved the most adequate for this study, as, regarding data interpretation and investigation process, the subjectivity of the researcher was taken into account, since he himself was designated to the Commission of Implantation of the School of Public Finance and is, presently, general Academic Coordinator of the Escola de Contas e Gest��o (ECG) - School of Public Finance and Management, the main goal (product) of the mentioned program. As to the results, the study has shown that the Tribunal de Contas do Estado do Rio de Janeiro (TCE-RJ) has not equally emphasized the ten key components (steps) for the success in the construction of a corporate university, but none of them was neglected. Considering the way it presently works, it is also concluded that the ECG is relevant for the actuation of the TCE-RJ, but is not yet as connected to the performance as it should be. Fundamentally, the ECG still has to develop a personnel development system driven by personnel management through competences, performing a diagnosis of the essential organizational competences, mapping the existing ones, identifying the breaches and analyzing which of theses competences may be developed by means of their activities. Likewise, the ECG also needs to develop a methodology to assess the result as well as the impact of its activities. These circumstances, however, will be used to guide future studies and represent a new starting point.