Políticas de indexação no âmbito da gestão do conhecimento organizacional

The purpose of this article is to understand, by means of the analysis of the literature, the existing relations between the indexing policies and the organizational knowledge management in organizational contexts as support to the implementation of strategic actions. It also searches for identifying the essential elements for the establishment of indexing policies and which mechanisms this process is based on. As result of some inferences, an organizational knowledge management model is presented with elements related to the individuals, the organization and the external environment as well.

Do conhecimento tácito ao conhecimento explícito: A elaboração de manual de política de indexação em bibliotecas universitárias

The indexing policy establishes the guiding principles and criteria for the indexer when determining the subjects of the documents. This article shows how to capture the indexers' tacit knowledge into explicit knowledge using the group verbal protocol methodology to produce an indexing manual. Continuing professional education results to be a key factor in obtaining good results when formalizing the indexing policy of a library and keeping it up to date.

Elementos de política de indexação em biblioteca universitária da área médica

In the context of university libraries, the optimization and streamlining of services and processes related to informational content indexing and retrieval are strongly influenced by the indexing policy adopted. This article is aimed at researching the indexing policy elements that are more suitable for medical university libraries. To achieve our objective, we applied three instruments: organizational culture analysis, individual verbal protocol and evaluation of indexing. Results emphasize the importance of developing an indexing policy to improve the processes and services offered by university libraries, as well as the retrieval of information by the user community. More studies are necessary in the medical area involvoving catalogers, experts, users and managers for the development of the indexing manual.

O processo de análise de assunto na catalogação de documentos: a perspectiva sociocognitiva do catalogador em contexto de biblioteca universitária

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

A perspectiva sóciocognitiva no tratamento temático da informação em bibliotecas universitárias: aspectos inerentes a percepção profissional

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Avaliação da indexação em bibliotecas universitárias: uma aplicação em catálogos online

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

A política de indexação na perspectiva do conhecimento organizacional

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

A indexação em catálogo on-line em bibliotecas universitárias na percepção de usuários integrantes de grupos de pesquisa: uma contribuição ao desenvolvimento de política de indexação na rede de biblioteca da UNESP

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

A observação da estrutura textual de livros e sua contribuição para a catalogação de assuntos em bibliotecas universitárias da UNESP

The indexing is a kind of description whose aim is to establish concepts expressed in a document and representing them according to a documentary language. There are elements that can contribute to a more complete selection of terms that will represent the document, like the observation of its textual structure and the context where the indexing professional acts. The analysis of the book textual structure can be carried out in a way that facilitates the indexing, as the professional can foresee the parts of the text where he localizes and identifies the more representative terms of the textual content. In such a way, it is intended to comprehend and inquire, with the applying of Verbal Protocol, the use that São Paulo libraries indexers do from the textual structure during the determination of subjects in such a way as to obtain the disclosure of their procedures, difficulties and restrictions through the externalization of thoughts during the recording of the indexing task. From the data analysis, it was possible to find out that the right hand page, the back of the title page, the chapters and other parts of the book s structure provided the greater number of terms, becoming the most important ones for the indexing task.

Indicadores de produção científica na concepção teórica da indexação: uma análise bibliométrica do periódico The Indexer

In the context of university libraries, optimization services, streamlining processes and consistency of processing and organization of informational content are strongly influenced by the indexing policy adopted by the information system. This discussion has proposed to perform a theoretical and methodological research on the subject cataloging in order to contribute to the definition of indexing policy elements in medical university library. To achieve our objective, we applied three instruments: Organizational Culture, Individual Verbal Protocol and Evaluation of Indexing. Considers the importance of developing an indexing policy for improvements in processes and services offered by university libraries, as well as the retrieval.

Elementos de política de indización para bibliotecas universitarias del área médica

In the context of university libraries, the optimization and streamlining of services and processes related to informational content indexing and retrieval are strongly influenced by the indexing policy adopted. This article is aimed at researching the indexing policy elements that are more suitable for medical university libraries. To achieve our objective, we applied three instruments: organizational culture analysis, individual verbal protocol and evaluation of indexing. Results emphasize the importance of developing an indexing policy to improve the processes and services offered by university libraries, as well as the retrieval of information by the user community. More studies are necessary in the medical area involvoving catalogers, experts, users and managers for the development of the indexing manual.

Del conocimiento tácito al explicito: elaboración de un manual de política de indización en bibliotecas universitárias

The indexing policy establishes the guiding principles and criteria for the indexer when determining the subjects of the documents. This article shows how to capture the indexers’ tacit knowledge into explicit knowledge using the group verbal protocol methodology to produce an indexing manual. Continuing professional education results to be a key factor in obtaining good results when formalizing the indexing policy of a library and keeping it up to date.

O conhecimento profissional do catalogador de assunto sobre política de indexação em bibliotecas universitárias

Analyzes the professional knowledge of the subject cataloger about the role of indexing policy in the context of university libraries. Therefore, the study consists of a questionnaire and sociocognitive analysis of the professional knowledge of three subject catalogers of different university libraries in the state of São Paulo / Brazil, through the application of Verbal Protocol Group. The results indicate that the subject’s cataloging must be supported by current standards and guidelines that address the specificities of each informational context and guide the daily practice. We conclude that the lack of guidelines aimed at standardizing and/or theoretical and methodological parameter of subject cataloging process is one of the main points to be observed by the specialized literature in Information Science.

A metacognição de usuários no processo de busca da informação em catálogo coletivo de biblioteca universitária

It was observed the metacognitive trajectory of three users from a public university library the state of Sao Paulo to identify the metacognitive strategies that were used during the process of searching for information in a online collective catalog. Its configuration was based on participants' oral reports obtained by the technique of individual verbal protocol to provide an actual configuration of the task ans a closer examination of its natural recovery of information systems. The data collection sessions were recorded, and the recorded data were transcribed and categorized into four units of analyses: 1- expertise, 2-regulation, 3-assessment of knowledge itself and 4- organization of cognitive process. The results showed that knowledge of meta-cognitive strategies affects the quality of the results obtained in the process of searching for information and interferes in the way it implements retrieval on-line catalog, a fact the emphasizes the need for studies to move forward on issues meta-cognition of users of information.

Effects of real -time captioning and sign language interpreting on the learning of college students who are deaf or hard of hearing

College personnel are required to provide accommodations for students who are deaf and hard of hearing (D/HoH), but few empirical studies have been conducted on D/HoH students as they learn under the various accommodation conditions (sign language interpreting, SLI, real-time captioning, RTC, and both). Guided by the experiences of students who are D/HoH at Miami-Dade College (MDC) who requested RTC in addition to SLI as accommodations, the researcher adopted Merten’s transformative-emancipatory theoretical framework that values perceptions and voice of students who are D/HoH. A mixed methods design addressed two research questions: Did student learning differ for each accommodation? What did students experience while learning through accommodations? Participants included 30 students who were D/HoH (60% women). They represented MDC’s majority minority population: 10% White (non-Hispanic), 20% Black (non-Hispanic, including Haitian/Caribbean), 67% Hispanic, and 3% other. Hearing loss, ranged from severe-profound (70%) to mild-moderate (30%). All were able to communicate with American Sign Language: Learning was measured while students who were D/HoH viewed three lectures under three accommodation conditions (SLI, RTC, SLI+RTC). The learning measure was defined as the difference in pre- and post-test scores on tests of the content presented in the lectures. Using repeated measure ANOVA and ANCOVA, confounding variables of fluency in American Sign Language and literacy skills were treated as covariates. Perceptions were obtained through interviews and verbal protocol analysis that were signed, videotaped, transcribed, coded, and examined for common themes and metacognitive strategies. No statistically significant differences were found among the three accommodations on the learning measure. Students who were D/HoH expressed thoughts about five different aspects of their learning while they viewed lectures: (a) comprehending the information, (b) feeling a part of the classroom environment, (c) past experiences with an accommodation, (d) individual preferences for an accommodation, (e) suggestions for improving an accommodation. They exhibited three metacognitive strategies: (a) constructing knowledge, (b) monitoring comprehension, and (c) evaluating information. No patterns were found in the types of metacognitive strategies used for any particular accommodation. The researcher offers recommendations for flexible applications of the standard accommodations used with students who are D/HoH.