Continuous improvement programs as processes for organizational learning: a case study of a company in the food products industry

This article intends to show the relationships between quality practices and the process of organizational learning. When we look at the literature about programs of continuous improvement we see that theoreticians consider that the process of organizational learning is a superior stage in the quality culture adopted by companies. To investigate this possibility, we put together a series of indicators taken from classic authors who have written about organizational learning. Adopting a multiple methodology, we applied these indicators to two plants belonging to the Nestlé food product company which have introduced continuous improvement programs over the last two years.

Relationship between innovation and organizational performance in an emergent market

Several writings explore the organizational innovation and relate its effect on the organizational performance. However, few studies, on the one hand, take into account the technical innovation and the management innovation as dimensions of organizational innovation; and on the other hand, they use these dimensions to analyze its effect on the organizational performance.In this paper, the authors analyze the influence of innovation -including the twodimensions mentioned- on organizational performance. Furthermore, the authors examinethe behavior of organizational characteristics as a moderator variable of this relationship. The study was applied to service sector companies. The results indicate that innovationand technical innovation have an influence on the organization performance, while management innovation does not. This strengthens the argument that asserts companies need to improve the low perception they have about the importance of management innovation,for better performances.

Determinantes de la cooptación de la contratación pública en la administración de Samuel Moreno

Este trabajo busca identificar los determinantes de la administración pública, que desencadenaron la cooptación corrupta de la contratación de la calle 26. Usando la teoría sobre corrupción de Klitgaard, se propone que la presencia de un poder de monopolio, una alta discrecionalidad y la poco eficacia del control permitieron que la entidad encargada de la contratación del calle 26 fuera sometida a intereses externos. A través de la metodología de gestión del riesgo se reconstruye el contexto de la entidad para identificar las amenazas y debilidades que explican este sometimiento.

Dealing and discovering a new organizational culture within a very traditional university

La Universidad del Rosario es una de las universidades más antiguas de Colombia, fundada en 1653 y, desde entonces, caracterizada como una universidad tradicional. Existe al interior de la Universidad una Facultades ha desarrollado fuertemente un cambio cultural transformando la naturaleza y desempeño de la Universidad. Esta investigación explora este cambio utilizando un modelo que estudia la cultura como una realidad compleja. El resultado de este trabajo es interesante desde el punto de vista teórica dado que es un ejemplo de “cambio de los agentes” en como una institución antigua y tradicional en términos académicos puede transformarse y cómo puede estudiarse dicho caso.

Associative norms of 58 Spanish words for children from 8 to 13 years old. 'Normas asociativas para 58 palabras castellanas en una muestra de niños entre 8 y 13 años'.

Resumen tomado de la revista

Norms for the Spanish version of the Eating Disorders Examination Questionnaire (S-EDE-Q)

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Assessing organizational climate : Psychometric properties of the CLIOR Scale

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Organizational injustice : Third parties’ reactions to mistreatmentof employee

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Spanish version of Colquitt's Organizational Justice Scale

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Organização da escola e as necessidades educativas especiais

RESUMO: Este estudo tem como objetivo analisar as entidades que interagem entre si para tornar a Escola verdadeiramente inclusiva: Órgãos de Gestão e Professores. Se no caso dos primeiros, estamos a falar de decisões a dois níveis, pedagógico e organizacional, como por exemplo a nível dos processos de avaliação, ou no estabelecimento de um critério de atribuição das turmas aos professores mais experientes, logo mais capazes para lidar com estas dificuldades inerentes aos alunos com NEE, no caso dos professores falamos exclusivamente de decisões a nível pedagógico, relacionadas com formas de organização, construção de currículo, formações de grupos ou a definição de tutorias durante a aula. A recolha de dados, feita a partir de um conjunto de entrevistas a professores e directores de escolas, e a sua análise qualitativa permitiu apurar que no caso dos professores, as decisões tomadas têm ido ao encontro dos estudos actuais, com métodos de trabalho que assentam no trabalho cooperativo (Johnson, &, Johnson, 1990) como meio de promover a inclusão destes alunos no seio de uma turma regular. Em relação às escolas analisadas, não existem critérios consistentes para distribuição dos alunos com necessidades educativas permanentes por diferentes turmas, com desrespeito do quadro normativo, nem para a atribuição de turmas aos professores. o que na prática significa que frequentemente as turmas com mais alunos portadores de necessidades educativas especiais são atribuídas de forma aparentemente aleatória, recaindo nos professores em início de carreira e em estágio pedagógico, a quem é pedido que façam as pontes entre a escola e as respectivas famílias, entre a investigação e a prática lectiva, numa relação contínua de estudo, reflexão e acção. ABSTRACT: This qualitative based study, aims at analyzing the interactions between the two entities responsible for promoting inclusive schools: Governing Bodies and Teachers. Supported by the legal framework concerning the conditions to include Special Needs Students in regular schools, the former are the ones responsible for, at educational and organizational levels, establishing the guidelines for learning assessment and setting the criteria for assigning students to classes and classes to teachers. The teachers are in charge of decisions concerning the field work, such as the relationships with families, the issues of classroom work, and of responding to students’ learning needs, may these be permanent or occasional. Regardless of their experience in classroom teaching, it is the responsibility of each teacher to care for their classroom inclusiveness, taking care of the specificities of the Special Needs Students allocated to their classes, and taking decisions concerning the classroom organization, the composition of the working groups , the curriculum administration and the involvement of all students in tutoring the “special” ones , so that they may be included as successful class members, according to the level of expectations designed for their conditions. Governing Bodies and teachers behaved differently in responding to the interviews designed for this study, teachers being more open to talk about their conditions of work, their teaching strategies and working methods. These are based on classroom cooperative work, coping with the current research findings on the same issues of inclusion in regular school settings. It is up to them to bridge school and families, knowledge and practice, self-study, reflection and action. Governing bodies, however, revealed to be more inconsistent in assigning teachers to classes, and in allocating Special Needs Students to regular classes, often skipping what is established in the national norms.

Efficiency and social inclusion: implications for the museum profession

In the late 1980s Stephen Weil (1990) raised the question of the extent to which museum work could be considered a profession, the extent to which it had been professionalized, and in what ways this professionalization was facilitated or impeded by the changing circumstances of museum work, its organizational and governance context and its already multiplying roles vis-à-vis public culture and society at large. Although Weil‘s thoughts were situated in the American museum context of the mid-1980s, many of his thoughts apply to contexts beyond the US, and some of the questions he raised about the potential for professionalising museum work still resonate with the current situation of museum work. This paper tries to pose and approach a host of questions that, whilst in the main echoing Stephen Weil‘s mid-1980s reflections, are reconfigured in light of some sweeping changes in the nature of museum work, its mode of governance and its governing norms and values.

Organizational analysis of building projects

The principles of organization theory are applied to the organization of construction projects. This is done by proposing a framework for modelling the whole process of building procurement. This consists of a framework for describing the environments within which construction projects take place. This is followed by the development of a series of hypotheses about the organizational structure of construction projects. Four case studies are undertaken, and the extent to which their organizational structure matches the model is compared to the level of success achieved by each project. To this end there is a systematic method for evaluating the success of building project organizations, because any conclusions about the adequacy of a particular organization must be related to the degree of success achieved by that organization. In order to test these hypotheses, a mapping technique is developed. The technique offered is a development of a technique known as Linear Responsibility Analysis, and is called "3R analysis" as it deals with roles, responsibilities and relationships. The analysis of the case studies shows that they tended to suffer due to inappropriate organizational structure. One of the prevailing problems of public sector organization is that organizational structures are inadequately defined, and too cumbersome to respond to environmental demands on the project. The projects tended to be organized as rigid hierarchies, particularly at decision points, when what was required was a more flexible, dynamic and responsive organization. The study concludes with a series of recommendations; including suggestions for increasing the responsiveness of construction project organizations, and reducing the lead-in times for the inception periods.

Contemporary organizational theory in the management of construction projects

The level of insolvencies in the construction industry is high, when compared to other industry sectors. Given the management expertise and experience that is available to the construction industry, it seems strange that, according to the literature, the major causes of failure are lack of financial control and poor management. This indicates that with a good cash flow management, companies could be kept operating and financially healthy. It is possible to prevent failure. Although there are financial models that can be used to predict failure, they are based on company accounts, which have been shown to be an unreliable source of data. There are models available for cash flow management and forecasting and these could be used as a starting point for managers in rethinking their cash flow management practices. The research reported here has reached the stage of formulating researchable questions for an in-depth study including issues such as how contractors manage their cash flow, how payment practices can be managed without damaging others in the supply chain and the relationships between companies" financial structures and the payment regimes to which they are subjected.

Adjoint goal-based error norms for adaptive mesh ocean modelling

Flow in the world's oceans occurs at a wide range of spatial scales, from a fraction of a metre up to many thousands of kilometers. In particular, regions of intense flow are often highly localised, for example, western boundary currents, equatorial jets, overflows and convective plumes. Conventional numerical ocean models generally use static meshes. The use of dynamically-adaptive meshes has many potential advantages but needs to be guided by an error measure reflecting the underlying physics. A method of defining an error measure to guide an adaptive meshing algorithm for unstructured tetrahedral finite elements, utilizing an adjoint or goal-based method, is described here. This method is based upon a functional, encompassing important features of the flow structure. The sensitivity of this functional, with respect to the solution variables, is used as the basis from which an error measure is derived. This error measure acts to predict those areas of the domain where resolution should be changed. A barotropic wind driven gyre problem is used to demonstrate the capabilities of the method. The overall objective of this work is to develop robust error measures for use in an oceanographic context which will ensure areas of fine mesh resolution are used only where and when they are required. (c) 2006 Elsevier Ltd. All rights reserved.