Dinámica no lineal en la motivación en el trabajo: propuesta de un modelo y resultados preliminares

Muchos especialistas estarían de acuerdo en que la motivación en el trabajo debe entenderse como un proceso dinámico. Sin embargo, son pocas las investigaciones que se han interesado por la descripción y explicación de dicha dinámica motivacional. Este artículo propone un modelo complejo de motivación en el trabajo que integra tres variables clásicas en la literatura: motivos, autoeficacia e instrumentalidad. El modelo incorpora los cambios que se producen en la motivación a lo largo del tiempo como consecuencia de la retroalimentación producida por la variable ejecución (evaluada con un indicador de compromiso). En una muestra de 271 personas se establecen las relaciones que configuran el modelo y, utilizando la simulación informática, se demuestra que la dinámica del modelo es estable sólo cuando los motivos de la persona cambian de manera caótica. Este fenómeno tiene una serie de consecuencias, tanto para la investigación como para la gestión, que son ampliamente discutidas.

Measuring and making decisions for social reciprocity

Social reciprocity may explain certain emerging psychological processes, which are likely to be founded on dyadic relations. Although some indices and statistics have been proposed to measure and make statistical decisions regarding social reciprocity in groups, these were generally developed to identify association patterns rather than to quantify the discrepancies between what each individual addresses to his/her partners and what is received from them in return. Additionally, social researchers are not only interested in measuring groups at the global level, since dyadic and individual measurements are also necessary for a proper description of social interactions. This study is concerned with a new statistic for measuring social reciprocity at the global level and with decomposing it in order to identify those dyads and individuals which account for a significant part of asymmetry in social interactions. In addition to a set of indices some exact analytical results are derived and a way of making statistical decisions is proposed.

Knowledge misallocation and growth

We develop a growth model where knowledge is embodied in individuals and diffused across sectors through labor mobility. The existence of labor mobility costs constrains mobility and, thus, generates labor misallocation. Different levels of labor misallocation imply different levels of exploitation of available knowledge and, therefore, different total factor productivity across countries. We derive a positive relationship between growth and labor mobility, which is consistent with the empirical evidence, by assuming aggregate constant returns to capital. We also analyze the short and long run effects of labor mobility costs in the case of decreasing returns to capital. It turns out that changes in mobility costs have larger economic effects when different types of worker have small rather than large complementarities. Finally, we show that different labor income taxes or labor market tightness imply different rates of labor mobility and, therefore, can explain differences in Gross Domestic Product across countries.

Dynamic patterns of flow in the workplace: characterizing within-individual variability using a complexity science approach

As a result of the growing interest in studying employee well-being as a complex process that portrays high levels of within-individual variability and evolves over time, this present study considers the experience of flow in the workplace from a nonlinear dynamical systems approach. Our goal is to offer new ways to move the study of employee well-being beyond linear approaches. With nonlinear dynamical systems theory as the backdrop, we conducted a longitudinal study using the experience sampling method and qualitative semi-structured interviews for data collection; 6981 registers of data were collected from a sample of 60 employees. The obtained time series were analyzed using various techniques derived from the nonlinear dynamical systems theory (i.e., recurrence analysis and surrogate data) and multiple correspondence analyses. The results revealed the following: 1) flow in the workplace presents a high degree of within-individual variability; this variability is characterized as chaotic for most of the cases (75%); 2) high levels of flow are associated with chaos; and 3) different dimensions of the flow experience (e.g., merging of action and awareness) as well as individual (e.g., age) and job characteristics (e.g., job tenure) are associated with the emergence of different dynamic patterns (chaotic, linear and random).

The use of mixed methods research in the behavioral sciences field

Mixed methods research involves the combined use of quantitative and qualitative methods in the same research study, and it is becoming increasingly important in several scientific areas. The aim of this paper is to review and compare through a mixed methods multiple-case study the application of this methodology in three reputable behavioural science journals: the Journal of Organizational Behavior, Addictive Behaviors and Psicothema. A quantitative analysis was carried out to review all the papers published in these journals during the period 2003-2008 and classify them into two blocks: theoretical and empirical, with the latter being further subdivided into three subtypes (quantitative, qualitative and mixed). A qualitative analysis determined the main characteristics of the mixed methods studies identified, in order to describe in more detail the ways in which the two methods are combined based on their purpose, priority, implementation and research design. From the journals selected, a total of 1.958 articles were analysed, the majority of which corresponded to empirical studies, with only a small number referring to research that used mixed methods. Nonetheless, mixed methods research does appear in all the behavioural science journals studied within the period selected, showing a range of designs, where the sequential equal weight mixed methods research design seems to stand out.

Understanding value congruence : a sport organization case study

With the recent growth in cultural complexity, many organizations are faced with increasingly diverse employee pools. Gaining a greater understanding of the values that employees possess is the first step in effectively satisfying their needs and achieving a more productive workforce (lung & Avolio, 2000). Values playa significant role in influencing individual behaviours. It is therefore necessary to assess the qualities of employee value systems and directly link them to the values of the organization. The importance of values and value congruence has been emphasized by many organizational behaviour researchers (cf. Adkins & Caldwell, 2004; Erdogan, Kraimer, & Liden, 2004; Jung & Avolio, 2000; Rokeach, 1973); however the emphasis on value studies remains fairly stagnant within the sport industry (Amis, Slack, & Hinings, 2002). In order to examine the realities that were constructed by the participants in this study a holistic view of the impact of values within a specific sport organization were provided. The purpose of this case study was to examine organizational and employee values to understand the effects of values and value congruence on employee behaviours within the context of a large Canadian sport organization. A mUltiple methods case study approach was adopted in order to fully serve the purpose and provide a comprehensive view of the organization being examined. Document analysis, observations, surveys, as well as semi-structured interviews were conducted. The process allowed for triangulation and confirmability of the findings. Each method functioned to create an overarching understanding of the values and value congruence within this organization. The analysis of the findings was divided into qualitative and quantitative sections. The qualitative documents were analyzed twice, once manually by the researcher and once via AtIas.ti Version 4 (1998). The a priori and emergent coding that took place was based on triangulating the findings and uncovering common themes throughout the data. The Rokeach Value Survey (1973) that was incorporated into the survey design of the study was analyzed using descriptive statistics, as well as Mann-Whitney U, and Kruskal Wallis formulas. These were deemed appropriate for analysis given the non-parametric nature of the survey instrument (Kinnear & Gray, 2004). The quantitative survey served to help define the values and value congruence that was then holistically examined through the qualitative interviews, document analyses, and observations. The results of the study indicated incongruent value levels between employees and those stated or perceived as the organization's values. Each finding demonstrated that varying levels of congruence may have diverse affects on individual behaviours. These behaviours range from production levels to interactions with fellow employees to turnover. In addition to the findings pertaining to the research questions, a number of other key issues were uncovered regarding departmentalization, communication, and board relations. Each has contributed to a greater understanding of the organization and has created direction for further research within this area of study.

Exploring the potential of early identification and intervention within a college of applied arts

This study probed for an answer to the question, "How do you identify as early as possible those students who are at risk of failing or dropping out of college so that intervention can take place?" by field testing two diagnostic instruments with a group of first semester Seneca College Computer ,Studies students. In some respects, the research approach was such as might be taken in a pilot study_ Because of the complexity of the issue, this study did not attempt to go beyond discovery, understanding and description. Although some inferences may be drawn from the results of the study, no attempt was made to establish any causal relationship between or among the factors or variables represented here. Both quantitative and qualitative data were gathered during four resea~ch phases: background, early identification, intervention, and evaluation. To gain a better understanding of the problem of student attrition within the School of Computer Studies at Seneca College, several methods were used, including retrospective analysis of enrollment statistics, faculty and student interviews and questionnaires, and tracking of the sample population. The significance of the problem was confirmed by the results of this study. The findings further confirmed the importance of the role of faculty in student retention and support the need to improve the quality of teacher/student interaction. As well, the need for skills assessmen~-followed by supportive counselling, and placement was supported by the findings from this study. strategies for reducing student attrition were identified by faculty and students. As part of this study, a project referred to as "A Student Alert Project" (ASAP) was undertaken at the School of Computer Studies at Seneca college. Two commercial diagnostic instruments, the Noel/Levitz College Student Inventory (CSI) and the Learning and Study Strategies Inventory (LASSI), provided quantitative data which were subsequently analyzed in Phase 4 in order to assess their usefulness as early identification tools. The findings show some support for using these instruments in a two-stage approach to early identification and intervention: the CSI as an early identification instrument and the LASSI as a counselling tool for those students who have been identified as being at risk. The findings from the preliminary attempts at intervention confirmed the need for a structured student advisement program where faculty are selected, trained, and recognized for their advisor role. Based on the finding that very few students acted on the diagnostic results and recommendations, the need for institutional intervention by way of intrusive measures was confirmed.

L’éthique de la discussion : Portée et limites des propositions de Karl-Otto Apel

Management sciences and corporate practices of companies bring extensive views on the ethics and the corporate responsibility. The practical experiments try to build, and to make appropriate themselves to itself by the actors of companies, the deontological ethics governed by principles. Dialogue and deliberation are the political frame given to this construction. A question seems then central, that of the ultimate rational foundation of the morality and its normative contents. K.O. Apel’s propositions concerning his ethics of the discussion founded in a pragmatico-transcendental way seems to me to allow an essential advance on the subject. According to Apel, this foundation should supply: 1) The bases of an ultimate rational foundation of the morality and its normative contents, 2) The bases of the universal validity of a principle of justice, solidarity and co responsibility, 3) The bases of an ethics of the responsibility, but not an deontological ethics, governed by principles which could come to complete and to legitimize socio organizational processes and systems of relations which, placed in a new ethical context, could continue. In this article, I try to show in what K.O. Apel’s propositions allow to enrich a reflection opened by the research works in business ethics and in organizational behavior.

Effet de stress et compagnie, programme web de prévention du stress chronique, sur le stress et la santé psychologique des intervenants

Le stress chronique en milieu de travail est lié à une variété d’effets négatifs tant physiologiques que psychologiques tels l’anxiété, la dépression et l’épuisement professionnel (Taylor et al., 1997). Les professionnels de la santé et les travailleurs sociaux étant les plus touchés (Felton, 1998), les intervenants des centres de réadaptation de jeunes tels le Centre-Jeunesse de Montréal-Institut Universitaire (CJM-IU) sont donc une population particulièrement vulnérable. L’objectif principal de la présente étude était de tester auprès de 70 intervenants du CJM-IU l’effet d’un programme web de gestion de stress chronique auto-administré sur le stress psychologique et physiologique puisque nous le savons, le stress implique la sécrétion d’hormones et l’activation du système nerveux. Nous avions pour hypothèse que cet effet si présent, aura un impact subséquent sur la dépression, l’anxiété et l’épuisement professionnel. Le programme testé, Stress et Compagnie, développé par le Centre d’Études sur le Stress Humain de l’Institut Universitaire en Santé Mentale de Montréal est basé sur des récentes découvertes en psychoneuroendocrinologie. L’évaluation a été faite par un devis expérimental avec groupe expérimental et témoin avec un pré-test et deux post-test dont un directement après le programme et un autre un mois plus tard. Les résultats sans être significatifs tendent à suggérer que le programme permet de réduire le stress chronique psychologique chez un sous groupe d’intervenants, notamment ceux n’ayant pas été exposés à un évènement potentiellement traumatisant lors de la dernière année. Les effets sur le stress physiologique sont plus instables.

Liderazgo y resiliencia organizacional en la crisis financiera global del 2008–2009

Durante la crisis financiera global de 2008 muchas organizaciones y mercados financieros tuvieron que terminar sus operaciones o replantearlas debido a los choques que golpearon el bienestar de sus empresas. A pesar de esta grave situación, en la actualidad se pueden encontrar empresas que se recuperaron y salieron del terrible panorama que les presentó la crisis, incluso encontrando nuevas oportunidades de negocio y fortaleciendo su futuro. Esta capacidad que algunas organizaciones tuvieron y que permitió su salida victoriosa de la crisis se denomina resiliencia, la cual es la capacidad de sobreponerse a los efectos negativos de choques internos o externos (Briguglio, Cordina, Farrugia & Vella 2009). Por tanto en el presente trabajo se estudiará esta capacidad tanto en la organización como en los líderes para hallar factores que mejoren el desempeño de las empresas en crisis como la que ocurrió en el 2008 – 2009. Primero se realizará un estudio sobre los sucesos y el desarrollo de la crisis subprime del año 2008 para tener un entendimiento claro de sus antecedentes, desarrollo, magnitud y consecuencias. Posteriormente se realizará un estudio profundo sobre la teoría de la resiliencia organizacional y la resiliencia en el líder como individuo y los estilos de liderazgo. Finalmente teniendo un sustento teórico tanto de la crisis como del concepto de resiliencia se tomarán casos de estudio de empresas que lograron perdurar en la crisis financiera del 2008 y empresas que no lograron sobrevivir para posteriormente hallar características del líder y del liderazgo que puedan aumentar o afectar la capacidad de resiliencia de las organizaciones con el objetivo de brindar herramientas a los líderes actuales para que manejen de forma eficiente y eficaz las empresas en un mundo complejo y variable como el actual.

Análisis de la influencia del Modelo Socioeconómico Chaebol en la crisis financiera del sudeste asiático de 1997: Tailandia

A partir del fin de la Guerra de Corea los diferentes gobiernos que tomaron el poder permitieron la consolidación de las grandes empresas Chaebol. El análisis social se basa en rescatar principios del confucianismo que pueden verse representados en el sistema corporativo estudiado, entre ellos la piedad filial, la honestidad, la educación. Al analizar los factores confucianos se logra determinar ciertas dinámicas presentes en las empresas Chaebol que muestran similitud con las causas de la Crisis Financiera del Sudeste asiático en 1997 lo que permite crear una relación entre el modelo y la crisis. La sobreinversión, el sobreendeudamiento, la relación entre el gobierno y los Chaebol son un ejemplo de dinámicas resultantes. Al tener a Tailandia como segundo país de referencia fue necesario buscar la existencia de relaciones entre el sistema económico y social tailandés, además de encontrar dinámicas resultantes del modelo corporativo de Tailandia similares a las coreanas para finalizar relacionándolas con la crisis financiera.

Capacidades dinámicas; la fuente de sostenibilidad ante el cambio

Las capacidades dinámicas constituyen un aporte importante a la estrategia empresarial. De acuerdo con esta premisa se desarrolla el siguiente documento, al reconocer que la generación de competencias se consolida como la base teórica para el logro de sostenibilidad ante eventos de cambio que puedan afectar la estabilidad y la toma de decisiones de las organizaciones. Dada la falta de aplicación empírica del concepto se ha elaborado este paper, en el que se demuestran e identifican las herramientas que la aplicación empiríca puede dar a las organizaciones y los instrumentos que proveen para la generación de valor. A través del caso de estudio ASOS.COM se ejemplifica la necesidad de detección y aprovechamiento de oportunidades y amenazas, así como la reconfiguración, renovación y generación de competencias de segundo orden para enfrentar el cambio. De esta manera por medio de las habilidades creadas al interior de las empresas con enfoque en el aprendizaje e innovación se logra la comprensión del negocio y el afianzamiento de mejores escenarios futuros.

Los comportamientos del liderazgo y su relación con el desarrollo de los modelos de gestión

El propósito de este trabajo de investigación teórica, es lograr basados en el estudio de variables del entorno empresarial, como lo son los modelos de negocio, comportamiento, cultura y complejidad organizacional, estructurar un artículo que invite a la reflexión sobre la incidencia del comportamiento de los líderes para con los modelos de gestión. Con base en la información recolectada, se observan patrones funcionales en el comportamiento de las organizaciones, derivados de los modelos de comportamiento de quienes las dirigen. Las implicaciones podrían ser calificadas de favorables o desfavorables, si se les asocia como condición relevante en la perdurabilidad de las mismas en el tiempo.

Liderazgo y poder: una aproximación desde la ecología

El trabajo de grado se desarrollará a partir del análisis del liderazgo y el poder como característica de éste, desde una visión ecológica, lo cual constituye un aspecto de gran importancia en los estudios de administración. Primero, se abordará el significado de liderazgo y la importancia que este representa dentro de las organizaciones, a través de la generación de procesos que llevan a la organización a su evolución y desarrollo. Posteriormente se abordará el tema de poder en relación con la comprensión del efecto que este puede tener sobre las interacciones que se dan entre las personas de la organización. Finalmente, se estudiará también desde la ecología, como el poder ejercido por los líderes puede influir en la forma en que estos agentes, es decir personas, procesos e interacciones, interactúan para movilizar a la organización. De esta forma, se asume el poder como un aspecto importante dentro del estudio del liderazgo, en cuanto éste puede afectar la forma en que las personas son lideradas al interior de la organización.