Customer service information : making Illinois schools second to none /

Contains an organizational chart for the Illinois State Board of Education listing division administrators and describing ISBE programs and services.

Illinois Commerce Commission report to the General Assembly : experimental programs initiated by electric utilities under section 16-106 of the Electric Service Customer Choice and Rate Relief Law of 1997.

"This report is submitted in compliance with section 16-106 of the Electric Customer Choice and Rate Relief Law of 1997."

Summary of annual reports filed by electric utilities required by section 16-130 of the Electric Service Customer Choice and Rate Relief Law of 1997.

Title from cover; varies slightly.

Customer service guide for assistors.

Mode of access: Internet.

Progress in employee-management cooperation in the federal service; report to the President, and background information on the first year of operation under the new Employee-management co-operation program.

Cover title.

Employee turnover in the city service of Philadelphia

Mode of access: Internet.

Proposed bill and supporting report on employee-management relations in the public service; a staff report to the Joint Legislative Committee on Industrial and Labor Conditions.

Mode of access: Internet.

Postal service : labor-management relations and customer services at the Simi Valley, California, post office : report to the Chairman, Committee on Post Office and Civil Service, House of Representatives /

"B-226092"--P. 1.

Employee drug testing : estimated cost to test all executive branch employees and new hires : report to the Chairman, Subcommittee on the Civil Service, Committee on Post Office and Civil Service, House of Representatives /

"GAO/GGD-92-99."

Performance management : aligning employee performance with agency goals at six Results Act pilots : report to the Chairman, Subcommittee on Civil Service, Committee on Government Reform and Oversight, House of Representatives /

"B-275942"--P. 1.

Employee involvement : issues for agencies to consider in designing and implementing programs : report to the Ranking Minority Member, Subcommittee on Federal Services, Post Office, and Civil Service, Committee on Governmental Affairs, U.S. Senate /

"May 1988."