Unbounding the interaction design problem: The contribution of HCI in three interventions for well-being

In this paper we consider HCI's role in technology interventions for health and well-being. Three projects carried out by the authors are analysed by appropriating the idea of a value chain to chart a causal history from proximal effects generated in early episodes of design through to distal health and well-being outcomes. Responding to recent arguments that favour bounding HCI's contribution to local patterns of use, we propose an unbounded view of HCI that addresses an extended value chain of influence. We discuss a view of HCI methods as mobilising this value chain perspective in multi-disciplinary collaborations through its emphasis on early prototyping and naturalistic studies of use.

The role of selected non-timber forest products for rural areas in Laos: Case studies in Ban Napo and Ban Kouay communities

Non-timber forest products (NTFPs) are one of the major income sources for the rural population of Laos. An exploratory study was conducted to determine the role of non-timber forest products for rural communities of the study area. The study was carried out in two villages viz. Ban Napo and Ban Kouay of Sangthong district between January and March 2010. A semi-structured questionnaire was used to gather data from the respondents. Twenty-five respondents from each village were chosen based on their involvement in NTFPs collection and marketing activities. Statistically significant NTFPs income differences were not found between the villages and age groups of the respondents, however, significant differences were found in the annual incomes between farms size of the respondents. This study also analyzed the value chain structure of the three (See khai’ ton, Bamboo mats and Incense sticks) important non-timber forest products and the interactions between the actors in the case study areas. Barriers to entry the market, governance and upgrading possibilities have been discussed for each of the value chains. Comparison of unit prices at different levels of the value chains indicated uneven income distribution in favour of the intermediaries, factories and foreign buyers. The lack of capital, marketing information and negotiation skills restricted the villagers to increase their income. However, all the respondents have shown their satisfaction with their income from NTFPs.

Conflicts when Competitors Cooperate: Exploring Elements of Conflicts from a Business Network Perspective

Most of the existing research within the business network approach is based on companies that are operating on different levels within the same value chain, as a buyer and a supplier. Intercompetitor cooperation, i.e. cooperation between companies occupying the same level within different value chains, has not been studied to the same extent. Moreover scholars within the business network approach have usually described industrial relationships as long term, consisting of mutual commitment and trust. Industrial relationships are not static, but dynamic, and they contain situations of both harmony and conflict. There is consequently a need for more research both concerning intercompetitor cooperation and conflicts. The purpose of this study is to develop our theoretical and empirical understanding of the nature of conflicts in intercompetitor cooperation from a business network perspective. The focus of the study lies on issue and intensity of conflict. The issue of a conflict can be divided into cause and topic, while the intensity comprises the importance and outcome of a conflict. The empirical part of the study is based on two case studies of groups of cooperating competitors from two different industries. The applied research method is interviews. According to the findings of this study causes of conflicts in intercompetitor cooperation can be divided into three groups: focus, awareness and capacity. Topics of conflict can be related to domain, delivery, advertising or cooperation. Moreover the findings show that conflict situations may be grouped into not important, important or very important. Some conflicts may also be of varying importance, meaning that the importance varies from one point of time to another. Based on the findings of the study the outcome or status of a conflict can be analyzed both on a concrete and general level. The findings also indicate that several conflicts are partly hidden, which means that only one or some of the involved actors perceive the conflict. Furthermore several conflict situations can be related to external network actors.

Emerging bioenergy business at Finnish independent industrial sawmills

Finnish forest industry is in the middle of a radical change. Deepening recession and the falling demand of woodworking industry´s traditional products have forced also sawmilling industry to find new and more fertile solutions to improve their operational preconditions. In recent years, the role of bioenergy production has often been highlighted as a part of sawmills´ business repertoire. Sawmilling produces naturally a lot of by-products (e.g. bark, sawdust, chips) which could be exploited more effectively in energy production, and this would bring more incomes or maybe even create new business opportunities for sawmills. Production of bioenergy is also supported by government´s climate and energy policies favouring renewable energy sources, public financial subsidies, and soaring prices of fossil fuels. Also the decreasing production of domestic pulp and paper industry releases a fair amount of sawmills´ by-products for other uses. However, bioenergy production as a part of sawmills´ by-product utilization has been so far researched very little from a managerial point of view. The purpose of this study was to explore the relative significance of the main bioenergy-related processes, resources and factors at Finnish independent industrial sawmills including partnerships, cooperation, customers relationships and investments, and also the future perspectives of bioenergy business at these sawmills with the help of two resource-based approaches (resource-based view, natural-resource-based view). Data of the study comprised of secondary data (e.g. literature), and primary data which was attracted from interviews directed to sawmill managers (or equivalent persons in charge of decisions regarding bioenergy production at sawmill). While a literature review and the Delphi method with two questionnaires were utilized as the methods of the study. According to the results of the study, the most significant processes related to the value chain of bioenergy business are connected to raw material availability and procurement, and customer relationships management. In addition to raw material and services, the most significant resources included factory and machinery, personnel, collaboration, and geographic location. Long-term cooperation deals were clearly valued as the most significant form of collaboration, and especially in processes connected to raw material procurement. Study results also revealed that factors related to demand, subsidies and prices had highest importance in connection with sawmills´ future bioenergy business. However, majority of the respondents required that certain preconditions connected to the above-mentioned factors should be fulfilled before they will continue their bioenergy-related investments. Generally, the answers showed a wide divergence of opinions among the respondents which may refer to sawmills´ different emphases and expectations concerning bioenergy. In other words, bioenergy is still perceived as a quite novel and risky area of business at Finnish independent industrial sawmills. These results indicate that the massive expansion of bioenergy business at private sawmills in Finland is not a self-evident truth. The blocking barriers seem to be connected mainly to demand of bioenergy and money. Respondents´ answers disseminated a growing dissatisfaction towards the policies of authorities, which don´t treat equally sawmill-based bioenergy compared to other forms of bioenergy. This proposition was boiled down in a sawmill manager´s comment: “There is a lot of bioenergy available, if they just want to make use of it.” It seems that the positive effects of government´s policies favouring the renewables are not taking effect at private sawmills. However, as there anyway seems to be a lot of potential connected to emerging bioenergy business at Finnish independent industrial sawmills, there is also a clear need for more profound future studies over this topic.

Sustainability through remanufacturing in India: a case study on mobile handsets

Remanufacturing activities in India are still in nascent stages. However, the substantial growth of Indian economy, coupled with serious issues of population and environmental burden demands a radical shift in market strategies and legislations. The scattered and inefficient product recovery methods prevalent in India are unable to cope with increasing environmental and economic burden on the society - remanufacturing seems to be a promising strategy to explore for these. Our study investigated from a user's context the opportunity of establishing remanufacturing as a formal activity, answering the fundamental questions of whether remanufactured products would be accepted by Indian consumers and how these will fit into the Indian market. The study of the Indian mobile phone market eco-system showed how mobile phones currently move through the value chain, and the importance of the grey and used phone markets in this movement. A prescriptive model has been proposed which utilizes the usage patterns of different consumer groups to create a self-sustainable demand-supply system, potentially complementing frameworks such as the Automotive Remanufacturing Decision-Making Framework (RDMF). (C) 2011 Elsevier Ltd. All rights reserved.

Understanding Medical Device Patenting and Clinical Trials for Product Leadership

Unmet clinical needs remain the primary driving force for innovations in medical devices. While appropriate mechanisms to protect these innovative outcomes are essential, the performance of clinical trials to ensure safety is also mandated before the invention is ready for public use. Literature explaining the relationship between patenting activities and clinical trials of medical devices is scarce. Linking patent ownership to clinical trials may imply product leadership and value chain control. In this paper, we use patent data from Indian Patent Office (IPO), PCT, and data from Clinical Trials Registry of India (CTRI) to identify whether patent assignees have any role in leading as primary sponsors of clinical trials. A total of 42 primary sponsors are identified from the CTRI database in India. Number of patents awarded to these primary sponsors in the particular medical device, total number of patents awarded to the primary sponsor in all technologies, total number of patents in the specific medical device technology provides an indication of leadership and control in the value chain.

Proposta de organização do catálogo de processos da Câmara dos Deputados

Apresenta uma proposta de organização do Catálogo de Processos para a Câmara dos Deputados. Para esse propósito foram utilizados os conceitos de Gestão de Processos e de Cadeia de Valor e analisados alguns frameworks mundialmente conhecidos. Contudo, foi utilizado como insumo principal o Plano de Classificação Funcional, documento elaborado pelo Centro de Documentação e Informação (CEDI), órgão da instituição, principalmente para a parte dos processos legislativos, referentes às atividades finalísticas da Casa. O Catálogo de Processos, construído para atender a uma demanda do Escritório Corporativo de Gestão Estratégica, após implantação, será amplamente utilizado por toda a Casa e possibilitará uma visão dos processos de ponta-a-ponta. Será esperado e desejado a sua evolução, fruto de ajustes para realidade atual e do amadurecimento da Casa na gestão de processos.

Mejorar la competividad mediante la colaboración interempresarial en el sector auxiliar de automoción

[ES] En este trabajo se pone de manifiesto la importancia de la colaboración a través de los clusters, en uno de los sectores industriales de mayor importancia en España: el sector de “Fabricantes de Equipos y Componentes para la Automoción”. Esto es así debido a que el sector de Fabricación de Automóviles cada vez delega más funciones de I+D+i y de coordinación con proveedores a las empresas auxiliares de automoción. Sin embargo, el hecho de ser éste un sector compuesto mayoritariamente por PYMEs dificulta la óptima realización de las mismas en solitario, por lo que la pertenencia a organizaciones que reúnan en su seno a los agentes de la cadena de valor, competidores e instituciones resulta decisiva a la hora de mantenerse en el mercado. Para confirmar el planteamiento teórico establecido, se realiza un análisis cualitativo comparativo entre el Cluster de Automoción del País Vasco y el resto de las empresas del Sector. Por último, con el fin de aportar herramientas, que permitan mejorar la competitividad, en un futuro marcado por la globalización y la crisis analizamos el Cluster de Fabricantes de Equipos y Componentes para la Automoción del País Vasco.

O sistema de controle gerencial em empresas petrolíferas: um estudo de caso múltiplo: os casos da Petróleo Brasileiro S/A. (Petrobras) e da Shell Brasil Ltda

A partir da metade do século passado, a industrialização no Brasil entrou numa fase de grande expansão gerando um aumento na demanda por combustíveis. Neste contexto, a indústria petrolífera tomou um grau de importância espetacular que continua até hoje. O desempenho das empresas ligadas a cadeia de valor de combustíveis passaram a ser importantes para toda a economia, quer pela influência nos custos, como no mercado de capitais, pelos grandes investimentos que requerem. O presente estudo visa analisar os sistemas de controle gerencial das empresas Petróleo Brasileiro S/A (Petrobras) e Shell Brasil Ltda. Tendo como objetivo verificar se os seus sistemas de controle gerenciais estão aderentes a literatura sobre esse tema. A pesquisa de estudo de caso múltiplo foi executada através de entrevista com gerentes das duas petrolíferas sobre objetivos organizacionais, contabilidade por responsabilidade, processo orçamentário, balanced scorecard (BSC) e Enterprise Resource Planning (ERP). Também foram coletadas informações institucionais publicadas pelas duas empresas.

Gestão estratégica de custos: estudos de casos de empresas industriais do setor de construção naval, localizadas no Estado do Rio de Janeiro

A competição atualmente vivida pelas organizações tem despertado o interesse em desenvolver formas de superar a concorrência e com isso, prosperar no mercado. Uma das formas de superar a concorrência é gerir os custos de forma estratégica para que seja possível superar a concorrência. A gestão estratégica de custos tem por finalidade ampliar os horizontes da análise de custos, ou seja, ela visa cobrir as deficiências existentes nos sistemas tradicionais de custeio, pois em sua análise irá considerar a cadeia de valor como um todo e não somente os processos internos em que há agregação de valor por parte da empresa. Assim, o objetivo da presente pesquisa foi investigar as características dos sistemas de custos e como as empresas da indústria de construção naval do Estado do Rio de Janeiro estão utilizando informações de custos para dar suporte à gestão estratégica, procurando investigar aspectos relativos a esta prática; assim, tem-se como propósito verificar a aplicação da teoria no setor. Para isso, foram realizados estudos casos em cinco empresas da indústria de construção naval, as empresas estudadas, constituem uma amostra não probabilística, ou seja, amostra por acessibilidade. O estudo constatou que mesmo às empresas não utilizando o método de custeio recomendando pela literatura, é dada uma especial atenção nas transações ocorridas ao longo da cadeia de valor, o que permite gerir os custos de maneira eficiente. Isso mostra a proximidade de diversas ações tomadas pelas empresas estudadas e a literatura sobre gestão estratégica de custos

Impacto de la web 2.0 en los perfiles profesionales

En pleno siglo XXI, el uso de Internet y los avances no sólo afectan a las personas sino que las empresas también deben evolucionar al mismo ritmo y adaptar todas sus prácticas a dichos avances. Con la aparición de la Web 2.0, ciertos aspectos de las empresas han quedado obsoletos y se han debido adaptar a la nueva era: la era de la comunicación e de la interacción a través de Internet. Se han creado nuevos modelos de negocio, se han mejorado actividades de la cadena de valor, han surgido nuevas estrategias de marketing y comunicación corporativa y se han creado unos nuevos canales de venta, alrededor del fenómeno e-Commerce. En cuanto a los trabajadores, las empresas han comenzado a valorar nuevas competencias relacionadas con el uso de Internet y la Web 2.0. Dichas competencias pueden ser comunes para muchos puestos de trabajo, por ejemplo el uso de redes sociales o la gestión de la información, otras son más específicas y dependen del puesto de trabajo que consideremos. Finalmente, la aparición de la Web 2.0 ha exigido a las empresas a crear nuevas áreas y puestos de trabajo o modificar los actuales para adecuarse a los nuevos tiempos y tendencias. Así surgen los diferentes perfiles profesionales de las áreas de Estrategia Digital, Marketing Digital, Contenido Digital, Social Media, Análisis Big Data, e-Commerce y Mobile Marketing. Estos perfiles gozan de mucha popularidad y demanda por parte de las empresas y se estima que va a crecer aún más el número de puestos relacionados con el ámbito digital, ya que son las profesiones del futuro.

El precio de la gasolina en España: distribución con restricciones verticales

[ES] Hemos realizado un análisis estructural del mercado de la gasolina en España para conocer la manera en la que se establecen los precios de la gasolina en comparación con los de la Unión Europea. Para ello analizamos la cadena de valor de las empresas más destacadas del mercado, así como las distintas barreras de entrada que limitan la competencia. Por último, destacamos las restricciones verticales que estas imponen a sus distribuidores minorista y su incidencia en el precio final del producto.

Year 1 operational report: Improving employment and income through development of Egypt’s aquaculture sector(IEIDEAS) project

Implementation of the SDC funded project ‘Improving Employment and Income through Development of Egypt’s Aquaculture Sector’ commenced on 1st December 2011 and will continue until late 2014. This report summarizes the results of the first 10 months until 30th September 2012. The project was based on a value chain analysis carried out by WorldFish in September 2011. The information in the VCA acts as the baseline for the main project parameters. It established that the aquaculture value chain is a significant employer (14 FTE per 100 tonnes of annual production), particularly in rural areas and there was scope to increase employment of youth and women.

Informal fish retailing in rural Egypt: Opportunities to enhance income and work conditions for women and men

Poor rural consumers benefit from Egypt’s aquaculture sector through access to small and medium-sized farmed tilapia sold by informal fish retailers, many of whom are women. In fact, informal fish retail is the main, if not only, segment of the farmed fish value chain where women are found. This report aims to inform current and future strategies to improve conditions in informal fish retail by understanding in more depth the similarities and differences in employment quality and outcomes across different fish retailers. It is particularly focused on identifying whether and how gender inequality influences different dimensions of the work, and whether women and men have similar outcomes and employment conditions. This knowledge will help to design interventions to overcome gender-based constraints, as well as approaches that address shared obstacles and include both women and men in gender-responsive ways to ensure that all of those involved in the sector benefit.

The role of farmed fish in the diets of the resource-poor in Egypt.

The Egyptian aquaculture industry provides more than 100,000 full-time or part-time jobs and produces the country’s least-expensive farmed animal protein. Thus, aquaculture plays an important role in both sustaining livelihoods and improving the diet quality and nutritional health of Egyptians, including a significant proportion of the 25.5% who are resource-poor. Recognizing this dual role, WorldFish has promoted sustainable growth in Egyptian aquaculture for more than 20 years. Through its work, WorldFish has identified a lack of quality data about fish consumption preferences and practices. Eager to fill this knowledge gap, WorldFish partnered with the Environment and Development Group (EDG) to study consumption of fish, red meat and poultry among the resource-poor in Egypt. This study aimed to characterize current consumer preferences for and consumption patterns of animal-source foods, comparing red meat, poultry and fish. The resulting data is meant to contribute to a better understanding of what drives demand for fish among the resource-poor in Egypt, allowing value chain actors to more successfully market their products to this segment of the population.