19 resultados para Social BI, Social Business Intelligence, Sentiment Analysis, Opinion Mining.

em Universidad Politécnica de Madrid


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This thesis is the result of a project whose objective has been to develop and deploy a dashboard for sentiment analysis of football in Twitter based on web components and D3.js. To do so, a visualisation server has been developed in order to present the data obtained from Twitter and analysed with Senpy. This visualisation server has been developed with Polymer web components and D3.js. Data mining has been done with a pipeline between Twitter, Senpy and ElasticSearch. Luigi have been used in this process because helps building complex pipelines of batch jobs, so it has analysed all tweets and stored them in ElasticSearch. To continue, D3.js has been used to create interactive widgets that make data easily accessible, this widgets will allow the user to interact with them and �filter the most interesting data for him. Polymer web components have been used to make this dashboard according to Google's material design and be able to show dynamic data in widgets. As a result, this project will allow an extensive analysis of the social network, pointing out the influence of players and teams and the emotions and sentiments that emerge in a lapse of time.

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In this paper we describe the specification of amodel for the semantically interoperable representation of language resources for sentiment analysis. The model integrates "lemon", an RDF-based model for the specification of ontology-lexica (Buitelaar et al. 2009), which is used increasinglyfor the representation of language resources asLinked Data, with Marl, an RDF-based model for the representation of sentiment annotations (West-erski et al., 2011; Sánchez-Rada et al., 2013)

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This paper describes our participation at SemEval- 2014 sentiment analysis task, in both contextual and message polarity classification. Our idea was to com- pare two different techniques for sentiment analysis. First, a machine learning classifier specifically built for the task using the provided training corpus. On the other hand, a lexicon-based approach using natural language processing techniques, developed for a ge- neric sentiment analysis task with no adaptation to the provided training corpus. Results, though far from the best runs, prove that the generic model is more robust as it achieves a more balanced evaluation for message polarity along the different test sets.

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Sentiment and Emotion Analysis strongly depend on quality language resources, especially sentiment dictionaries. These resources are usually scattered, heterogeneous and limited to specific domains of appli- cation by simple algorithms. The EUROSENTIMENT project addresses these issues by 1) developing a common language resource representation model for sentiment analysis, and APIs for sentiment analysis services based on established Linked Data formats (lemon, Marl, NIF and ONYX) 2) by creating a Language Resource Pool (a.k.a. LRP) that makes avail- able to the community existing scattered language resources and services for sentiment analysis in an interoperable way. In this paper we describe the available language resources and services in the LRP and some sam- ple applications that can be developed on top of the EUROSENTIMENT LRP.

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El objetivo de esta Tesis doctoral es arrojar más luz sobre los mecanismos a partir de los cuales se dibuja el mapa de la desigualdad social en los sistemas urbanos contemporáneos. Para ello, en primer lugar se ha realizado una revisión crítica de los diferentes planteamientos desde los que se abordan los procesos de formación del espacio social urbano. A partir de ahí se ha aplicado el campo teórico analizado a un caso concreto muy representativo, el espacio social del Madrid de finales del siglo XX, comprobándose cómo los planteamientos tradicionales muestran carencias en cuanto a la explicación de los procesos estudiados. Por otro lado, una vez constatado que el espacio social madrileño producto del régimen de acumulación fordista destaca por un dibujo especialmente clasificado y jerarquizado, se ha analizado cuando y por qué comenzó este fenómeno de tan radical "clasificación social". Como resultado se obtiene que sólo es posible generar un discurso de explicación del espacio social estudiado considerando, por un lado, la percepción de la ciudad preexistente y, por otro, la concepción y construcción de la “planeada” por un modelo inmobiliario obligado a reconstruir en su mapa de precios una estructura social recién transformada. Una vez comprobado que la transformación que sufrieron tanto la estructura social como el modelo inmobiliario supuso un cambio de fase en la evolución de la ciudad y su espacio social se ha formulado un nuevo modelo urbano que se ha denominado “Ciudad Negocio” . En esta Ciudad Negocio destaca un modelo inmobiliario de venta de viviendas financiadas que, debido a sus propios mecanismos de funcionamiento, requiere de un espacio social muy ordenado, jerarquizado y estable que reproduzca la estructura social existente de forma visible. ABSTRACT The aim of this research project is to shed more light on the variables that draw the social inequality maps in the contemporary urban systems. For that purpose, a thoughtful review of the different theories around urban and social planning has taken place. The outcome of the analysis has been projected over a very representative sample, the social space in Madrid at the end of the 20th Century, proving the fact that traditional arguments do not explain the way the contemporary social patterns has been developed. On the other hand, once verified the fact that the social space in Madrid conceptually inherited from the Regulation School outlines a social hierarchy pattern, an analysis of the reasons that lead to such “social classification” has been performed. The research conclusions around the reviewed urban space can only be sustained by the perception of a pre-existing city and the boundaries of a real state pattern forced to match the prices to the newly transformed social structure. The transformation of the social structure and the real state model and its impact over the urban space has lead to a new urban model called “Business City”. This new urban product is built over a residential real estate market, which in nature requires of a very organised, socially classified and stabled pattern so that it mirrors the existing social structure.

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In this paper, the authors present results from a study on the usage rate of 2.0 tools and technologies among Spanish enterprises. The main objective of the study is to analyze, from the perceptions of executives, the influence of social software tools on a set of business processes. This analysis has been made using two graphic tools: the “2.0 Success Matrix” and the “Tool’s Footprint”. Both the review of literature and the empirical work have lead to important findings and conclusions.

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Las redes sociales en la actualidad son muy relevantes, no solo ocupan mucho tiempo en la vida diaria de las personas si no que también sirve a millones de empresas para publicitarse entre otras cosas. Al fenómeno de las redes sociales se le ha unido la faceta empresarial. La liberación de las APIs de algunas redes sociales ha permitido el desarrollo de aplicaciones de todo tipo y que puedan tener diferentes objetivos como por ejemplo este proyecto. Este proyecto comenzó desde el interés por Ericsson del estudio del API de Google+ y sugerencias para dar valores añadidos a las empresas de telecomunicaciones. También ha complementando la referencia disponible en Ericsson y de los otros dos proyectos de recuperación de información de las redes sociales, añadiendo una serie de opciones para el usuario en la aplicación. Para ello, se ha analizado y realizado un ejemplo, de lo que podemos obtener de las redes sociales, principalmente Twitter y Google+. Lo primero en lo que se ha basado el proyecto ha sido en realizar un estudio teórico sobre el inicio de las redes sociales, el desarrollo y el estado en el que se encuentran, analizando así las principales redes sociales que existen y aportando una visión general sobre todas ellas. También se ha realizado un estado de arte sobre una serie de webs que se dedican al uso de esa información disponible en Internet. Posteriormente, de todas las redes sociales con APIs disponibles se realizó la elección de Google+ porque es una red social nueva aun por explorar y mejorar. Y la elección de Twitter por la serie de opciones y datos que se puede obtener de ella. De ambas se han estudiado sus APIs, para posteriormente con la información obtenida, realizar una aplicación prototipo que recogiera una serie de funciones útiles a partir de los datos de sus redes sociales. Por último se ha realizado una simple interfaz en la cual se puede acceder a los datos de la cuenta como si se estuviera en Twitter o Google+, además con los datos de Twitter se puede realizar una búsqueda avanzada con alertas, un análisis de sentimiento, ver tus mayores retweets de los que te siguen y por último realizar un seguimiento comparando lo que se comenta sobre dos temas determinados. Con este proyecto se ha pretendido proporcionar una idea general de todo lo relacionado con las redes sociales, las aplicaciones disponibles para trabajar con ellas, la información del API de Twitter y Google+ y un concepto de lo que se puede obtener. Today social networks are very relevant, they not only take a long time in daily life of people but also serve millions of businesses to advertise and other things. The phenomenon of social networks has been joined the business side. The release of the APIs of some social networks has allowed the development of applications of all types and different objectives such as this project. This project started from an interest in the study of Ericsson about Google+ API and suggestions to add value to telecommunications companies. This project has complementing the reference available in Ericsson and the other two projects of information retrieval of social networks, adding a number of options for the user in the application. To do this, we have analyzed and made an example of what we can get it from social networks, mainly Twitter and Google+. The first thing that has done in the project was to make a theoretical study on the initiation of social networks, the development and the state in which they are found, and analyze the major social networks that exist. There has also been made a state of art on a number of websites that are dedicated to the use of this information available online. Subsequently, about all the social networks APIs available, Google+ was choice because it is a new social network even to explore and improve. And the choice of Twitter for the number of options and data that can be obtained from it. In both APIs have been studied, and later with the information obtained, make a prototype application to collect a number of useful features from data of social networks. Finally there has been a simple interface, in which you can access the account as if you were on Twitter or Google+. With Twitter data can perform an advanced search with alerts, sentiment analysis, see retweets of who follow you and make comparing between two particular topics. This project is intended to provide an overview of everything related to social networks, applications available to work with them, information about API of Google+ and Twitter, and a concept of what you can get.

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Sentiment analysis has recently gained popularity in the financial domain thanks to its capability to predict the stock market based on the wisdom of the crowds. Nevertheless, current sentiment indicators are still silos that cannot be combined to get better insight about the mood of different communities. In this article we propose a Linked Data approach for modelling sentiment and emotions about financial entities. We aim at integrating sentiment information from different communities or providers, and complements existing initiatives such as FIBO. The ap- proach has been validated in the semantic annotation of tweets of several stocks in the Spanish stock market, including its sentiment information.

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Extracting opinions and emotions from text is becoming increasingly important, especially since the advent of micro-blogging and social networking. Opinion mining is particularly popular and now gathers many public services, datasets and lexical resources. Unfortunately, there are few available lexical and semantic resources for emotion recognition that could foster the development of new emotion aware services and applications. The diversity of theories of emotion and the absence of a common vocabulary are two of the main barriers to the development of such resources. This situation motivated the creation of Onyx, a semantic vocabulary of emotions with a focus on lexical resources and emotion analysis services. It follows a linguistic Linked Data approach, it is aligned with the Provenance Ontology, and it has been integrated with the Lexicon Model for Ontologies (lemon), a popular RDF model for representing lexical entries. This approach also means a new and interesting way to work with different theories of emotion. As part of this work, Onyx has been aligned with EmotionML and WordNet-Affect.

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Vivimos en una sociedad en la que la información ha adquirido una vital importancia. El uso de Internet y el desarrollo de nuevos sistemas de la información han generado un ferviente interés tanto de empresas como de instituciones en la búsqueda de nuevos patrones que les proporcione la clave del éxito. La Analítica de Negocio reúne un conjunto de herramientas, estrategias y técnicas orientadas a la explotación de la información con el objetivo de crear conocimiento útil dentro de un marco de trabajo y facilitar la optimización de los recursos tanto de empresas como de instituciones. El presente proyecto se enmarca en lo que se conoce como Gestión Educativa. Se aplicará una arquitectura y modelo de trabajo similar a lo que se ha venido haciendo en los últimos años en el entorno empresarial con la Inteligencia de Negocio. Con esta variante, se pretende mejorar la calidad de la enseñanza, agilizar las decisiones dentro de la institución académica, fortalecer las capacidades del cuerpo docente y en definitiva favorecer el aprendizaje del alumnado. Para lograr el objetivo se ha decidido seguir las etapas del Knowledge Discovery in Databases (KDD), una de las metodologías más conocidas dentro de la Inteligencia de Negocio, que describe el procedimiento que va desde la selección de la información y su carga en sistemas de almacenamiento, hasta la aplicación de técnicas de minería de datos para la obtención nuevo conocimiento. Los estudios se realizan a partir de la información de la activad de los usuarios dentro la plataforma de Tele-Enseñanza de la Universidad Politécnica de Madrid (Moodle). Se desarrollan trabajos de extracción y preprocesado de la base de datos en crudo y se aplican técnicas de minería de datos. En la aplicación de técnicas de minería de datos, uno de los factores más importantes a tener en cuenta es el tipo de información que se va a tratar. Por este motivo, se trabaja con la Minería de Datos Educativa, en inglés, Educational Data Mining (EDM) que consiste en la aplicación de técnicas de minería optimizadas para la información que se genera en entornos educativos. Dentro de las posibilidades que ofrece el EDM, se ha decidido centrar los estudios en lo que se conoce como analítica predictiva. El objetivo fundamental es conocer la influencia que tienen las interacciones alumno-plataforma en las calificaciones finales y descubrir nuevas reglas que describan comportamientos que faciliten al profesorado discriminar si un estudiante va a aprobar o suspender la asignatura, de tal forma que se puedan tomar medidas que mejoren su rendimiento. Toda la información tratada en el presente proyecto ha sido previamente anonimizada para evitar cualquier tipo de intromisión que atente contra la privacidad de los elementos participantes en el estudio. ABSTRACT. We live in a society dominated by data. The use of the Internet accompanied by developments in information systems has generated a sustained interest among companies and institutions to discover new patterns to succeed in their business ventures. Business Analytics (BA) combines tools, strategies and techniques focused on exploiting the available information, to optimize resources and create useful insight. The current project is framed under Educational Management. A Business Intelligence (BI) architecture and business models taught up to date will be applied with the aim to accelerate the decision-making in academic institutions, strengthen teacher´s skills and ultimately improve the quality of teaching and learning. The best way to achieve this is to follow the Knowledge Discovery in Databases (KDD), one of the best-known methodologies in B.I. This process describes data preparation, selection, and cleansing through to the application of purely Data Mining Techniques in order to incorporate prior knowledge on data sets and interpret accurate solutions from the observed results. The studies will be performed using the information extracted from the Universidad Politécnica de Madrid Learning Management System (LMS), Moodle. The stored data is based on the user-platform interaction. The raw data will be extracted and pre-processed and afterwards, Data Mining Techniques will be applied. One of the crucial factors in the application of Data Mining Techniques is the kind of information that will be processed. For this reason, a new Data Mining perspective will be taken, called Educational Data Mining (EDM). EDM consists of the application of Data Mining Techniques but optimized for the raw data generated by the educational environment. Within EDM, we have decided to drive our research on what is called Predictive Analysis. The main purpose is to understand the influence of the user-platform interactions in the final grades of students and discover new patterns that explain their behaviours. This could allow teachers to intervene ahead of a student passing or failing, in such a way an action could be taken to improve the student performance. All the information processed has been previously anonymized to avoid the invasion of privacy.

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In the paper we report on the results of our experiments on the construction of the opinion ontology. Our aim is to show the benefits of publishing in the open, on the Web, the results of the opinion mining process in a structured form. On the road to achieving this, we attempt to answer the research question to what extent opinion information can be formalized in a unified way. Furthermore, as part of the evaluation, we experiment with the usage of Semantic Web technologies and show particular use cases that support our claims.

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In this work we investigated whether there is a relationship between dominant behaviour of dialogue participants and their verbal intelligence. The analysis is based on a corpus containing 56 dialogues and verbal intelligence scores of the test persons. All the dialogues were divided into three groups: H-H is a group of dialogues between higher verbal intelligence participants, L-L is a group of dialogues between lower verbal intelligence participant and L-H is a group of all the other dialogues. The dominance scores of the dialogue partners from each group were analysed. The analysis showed that differences between dominance scores and verbal intelligence coefficients for L-L were positively correlated. Verbal intelligence scores of the test persons were compared to other features that may reflect dominant behaviour. The analysis showed that number of interruptions, long utterances, times grabbed the floor, influence diffusion model, number of agreements and several acoustic features may be related to verbal intelligence. These features were used for the automatic classification of the dialogue partners into two groups (lower and higher verbal intelligence participants); the achieved accuracy was 89.36%.

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Transportation modes produce many external costs such as congestion, accidents, and environmental impacts (pollution, noise and so on). From the microeconomic theory it is well known that in order to maximize social welfare, transportation modes should internalize the marginal costs they produce. Allocative efficiency is achieved when all transportation modes are priced at their social marginal cost. The objective of this research is to evaluate to what extent different passenger transport modes internalize their social marginal costs. This analysis is important since it affects the competitiveness of the different transport modes for a given OD pair. The case study analyzed is the corridor Madrid-Barcelona in Spain and the different transport modes have been considered (cars, buses, high-speed train and air). The research calculates the marginal social cost per user for each transportation mode, and it compares it with the average fare—allowing for the effect of discriminatory taxes—currently paid by the users. The external costs are calculated according to the guidelines established by the European Union. The gap between the marginal social cost and the price paid by users will provide the extra cost per passenger that each transport mode should have to pay for internalizing the external cost it produces. The research shows that external costs already produced by road and air transport modes are much higher than those produced by rail. However, the results show that road transport already internalizes every external costs it produces because users pay high fuel taxes. In other words, although rail transportation produces lower external costs, road transportation pays more than it should on the basis of the social marginal costs. The results of this work might be of help for Europ ean policy actions to be undertaken in the future.

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El deporte como fenómeno social y cultural ha sido ampliamente reivindicado por sus virtudes integradoras. A la actividad físico-deportiva, ya sea de competición o recreativa, se le han atribuido unos valores integradores que permitirían un ascenso de estatus social, argumento justificado en parte por los éxitos de jugadores de origen inmigrante en el deporte profesional. Por otro lado, el tejido asociativo, y especialmente el generado por la comunidad migrante, también utiliza la organización deportiva como forma de solidaridad y reivindicación identitaria. El objetivo de la tesis es analizar la formulación de los programas deportivos formulados a nivel político y asociativo en los barrios con mayor presencia de jóvenes inmigrantes y/o de segunda generación de París y Madrid destinadas a su integración sociocultural y analizar la implementación de dichas iniciativas. El método de recogida de datos consistió en la realización de 72 entrevistas en profundidad a varios niveles de responsabilidad política y de tipología de entidades sociales, así como el análisis documental de fuentes institucionales y asociativas. Los resultados muestran diferencias entre el planteamiento y la ejecución de las iniciativas condicionadas por el modelo de integración de cada contexto –oposición del modelo republicano en París al deporte comunitarista– y por la situación de crisis económica –fragilidad de los programas por el recorte presupuestario y subvenciones en el contexto madrileño–. Las conclusiones de esta tesis buscan profundizar en la verdadera contribución del deporte a la integración social y cultural de los jóvenes de origen inmigrante, y por extensión, a las sociedades culturalmente plurales. RÉSUMÉ Le sport en tant que phénomène social et culturel a été largement revendiqué pour ses vertus intégratrices. À l'activité physique et sportive, en forme de compétition où de loisirs, ont a attribué certaines valeurs intégratrices qui permettent une ascension de statut social, argument justifié en partie par le succès des joueurs d'origine immigrée dans le sport professionnel. Par ailleurs, le tissu associatif, et surtout celui engendré par la communauté migrante, a également utilisé l'organisation sportive comme une forme de solidarité et de revendication identitaire. L'objectif de la thèse est d'analyser la formulation des programmes sportifs à niveau politique et associatif dans les quartiers ayant une plus grande présence de jeunes immigrants et / ou deuxième génération de Paris et de Madrid, destinés à leur intégration socioculturelle et d'analyser la mise en oeuvre de ces initiatives. La méthode de collecte de données était de mener 72 entretiens semi-structurés à différents niveaux de responsabilité politique et de typologie des entités sociales, ainsi que l'analyse documentaire des sources officielles et associatives. Les résultats montrent des différences entre l'approche et la mise en oeuvre d'initiatives conditionnées par le modèle d'intégration de chaque contexte –l'opposition du modèle républicain à Paris envers le sport communautariste– et par la situation de crise économique –fragilité des programmes par les compressions budgétaires et les subventions dans le contexte madrilène–. Les conclusions de cette thèse visent à approfondir la véritable contribution du sport à l'intégration sociale et culturelle des jeunes immigrants, et, par extension, des sociétés culturellement plurielles. ABSTRACT Sport as a social and cultural phenomenon has been widely claimed by its integrative virtues. Whether competition or recreational, sport has been claimed for some integrative values that allow a rise in social status justified in part by the success of immigrant origin players in professional sports. On the other hand, associations, and especially those generated by the migrant community, also uses sports organization as a form of solidarity and identity recognition. The aim of the thesis is double: to understand the formulation of sports programs intended for sociocultural integration designed by political and and associative entities in neighborhoods with greater presence of young immigrants and/or second generation of Paris and Madrid and to analyze the implementation of such initiatives. The method of data collection was to conduct 72 in-depth interviews to various levels of political responsibility and typology of social entities and documentary analysis of institutional and associative sources. The results show differences between the approach and implementation of initiatives conditioned by the integration model of each context –an opposition of the republican model in Paris from ethnic sports– and the situation of economic crisis –programs weakness due to budget cuts and subsidies in the Madrid–. The conclusions of this thesis aim to deepen the true contribution of sport to social and cultural integration of young immigrants, and by extension, to culturally plural societies.

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El análisis de opiniones es un área en la cual múltiples disciplinas han otorgado diferentes enfoques para elaborar modelos que sean capaces de extraer la polaridad de los textos analizados. En función del dominio o categoría del texto analizado, donde ejemplos de categorías son Deportes o Banca, estos modelos deben ser modificados para obtener un análisis de opinión de calidad. En esta tesis se presenta un modelo que pretende elaborar un análisis de opiniones independiente de la categoría a analizar y un extenso estado del arte sobre análisis de opiniones. Se propone un enfoque cuantitativo que haría uso de un léxico polarizado semilla como único recurso cualitativo del modelo. El enfoque propuesto hace uso de un corpus anotado de textos por polaridad y categoría y el léxico polarizado semilla para producir un modelo capaz de elaborar un análisis de opinión de calidad en las distintas categorías analizadas y expandir el léxico polarizado semilla con términos que se adecúan a las categorías procesadas.---ABSTRACT---Sentiment analysis is an area in which multiple disciplines have given diferent approaches to make models that are able to extract the polarity of the analyzed texts. Depending on the domain or category of the analyzed text, where examples of categories are Sports or Banking, these models should be modified to obtain a good opinion analysis. This thesis presents a model that aims to develop a category independent opinion analysis model and a extensive sentiment analysis state of the art. A quantitative approach is proposed that will use a polarized lexicon as the only qualitative resource. The proposed approach uses an annotated corpus by polarity and category and a polarized lexicon seed to produce a model able to develop a good opinion analysis in the various categories analyzed and to expand the polarized lexicon seed with terms that fit the processed categories.