An Analysis of the Impact of 2.0 Tools and Technologies on Organizational Processes


Autoria(s): Pascual Miguel, Félix José; Chaparro Pelaez, Jose Julian; Hernández García, Ángel
Data(s)

2011

Resumo

In this paper, the authors present results from a study on the usage rate of 2.0 tools and technologies among Spanish enterprises. The main objective of the study is to analyze, from the perceptions of executives, the influence of social software tools on a set of business processes. This analysis has been made using two graphic tools: the “2.0 Success Matrix” and the “Tool’s Footprint”. Both the review of literature and the empirical work have lead to important findings and conclusions.

Formato

application/pdf

Identificador

http://oa.upm.es/11343/

Idioma(s)

eng

Publicador

E.T.S.I. Telecomunicación (UPM)

Relação

http://oa.upm.es/11343/1/INVE_MEM_2011_91761.pdf

http://www.igi-global.com/journal/international-journal-knowledge-society-research/1180

info:eu-repo/semantics/altIdentifier/doi/10.4018/jksr.2011010104

Direitos

http://creativecommons.org/licenses/by-nc-nd/3.0/es/

info:eu-repo/semantics/restrictedAccess

Fonte

International Journal of Knowledge Society Research (IJKSR), ISSN 1947-8429, 2011, Vol. 2, No. 1

Palavras-Chave #Economía #Telecomunicaciones
Tipo

info:eu-repo/semantics/article

Artículo

PeerReviewed