Sustainable tourism practices through the eyes of the tourist: a case study of a tour operator

This internship report aim was to find out the importance of sustainable tourism practices from a tourist point of view. The research study and internship took place at Back-Roads Touring - a tour operator (based in London) that specializes in small group touring for seniors travellers from Australia, New Zealand, USA and Canada. Google Forms online questionnaire was used in order to answer the objectives of the study. In total 1322 clients received an online questionnaire out of which 182 filled in the survey. The study had four objectives, however the main focus was to find out which tourism practices ( out of 15 choices) were the most important to the respondents during a Back-Roads Tour and which tourism options (using the same 15 choices) the respondents identify as sustainable tourism options ( objective 2 and 3). The results showed that the respondents valued the most small group touring and having an experienced tour leader, which are the core practices of the company. Furthermore, the respondents were not seeking for more sustainable tourism practices neither willing to donate money to local charities/non- profit organizations. This finding shows that the clients are content with a current model of a tour, are willing to return, however price and quality will be play a key role in the decision. The respondents´ lack of wish to support or donate money to charities /non-profit organizations, could be due to the fact that most of the clients were from middle class thus they did not have enough disposable income. Moreover, one of the objectives of this study was to find out if the clients valued sustainable tourism certification. The results showed that the respondents’ were not aware of the sustainable tourism certification that the company obtained, however slightly over half of the respondents said that the knowledge of the certification has positively influenced them to travel again with a company.

Costa Blanca: Public Space And Perceived Image as Key to Tourism Competitiveness

Los destinos turísticos tradicionales del litoral español se enfrentan a profundas transformaciones debidas a varios factores, entre los que se encuentran cambios notables en el comportamiento de la demanda y un intenso crecimiento de la competencia a todos los niveles, que puede poner en duda la pervivencia del modelo de desarrollo de estas áreas maduras. Lejos de ser una excepción, la situación que se describe para la Costa Blanca es extrapolable a otros destinos turísticos en otras regiones y en ámbitos urbanos, que se enfrentan al reto de incorporar nuevas estrategias de renovación, diversificación y reestructuración de su tejido urbano y turístico, como clave de reorientación de su ciclo de vida. A partir del estudio del caso de la Costa Blanca, pero con una vocación globalizadora, se tratan a continuación argumentos referidos a los cambios en la demanda turística y de ocio cotidiano, y cómo ello afecta a la necesidad de intervenir de un modo distinto en el diseño y gestión del tejido urbano que perciben los visitantes y residentes. Se percibe de forma clara que se ha de trabajar de un modo distinto tanto la escena urbana como el territorio turístico a partir de la potenciación de valores diferenciadores: por una adecuada intervención urbanística en los espacios públicos con acciones capaces de distinguir al destino de sus competidores, por la incorporación de nuevos elementos de atracción e innovación urbana, o por una gestión más eficiente de los servicios y las funciones urbanas de los destinos turísticos. A partir de varios indicadores se demuestra que la competitividad de los destinos tradicionales, sean áreas costeras o ciudades, ya no sólo reside en sus recursos patrimoniales, litorales o climáticos, sino que su valor diferenciador se vincula también a la calidad urbana percibida y a la capacidad de incorporar en las acciones de futuro las nuevas necesidades de residentes y visitantes, cada vez más exigentes e impredecibles.

A genetic isolation gradient of populations of the Balearic green toad (Bufo balearicus) follows rising eastward fragmentation of the rural landscapes on the island of Menorca.

We present the first approach to the genetic diversity and structure of the Balearic toad (Bufo balearicus Boettger, 1880) for the island of Menorca. Forty-one individ- uals from 21 localities were analyzed for ten microsatellite loci. We used geo-refer- enced individual multilocus genotypes and a model-based clustering method for the inference of the number of populations and of the spatial location of genetic dis- continuities between those populations.¦Only six of the microsatellites analyzed were polymorphic. We revealed a northwest- ern area inhabited by a single population with several well-connected localities and another set of populations in the southeast that includes a few unconnected small units with genetically significant differences among them as well as with the individ- uals from the northwest of the island. The observed fragmentation may be explained by shifts from agricultural to tourism practices that have been taking place on the island of Menorca since the 1960s. The abandonment of rural activities in favor of urbanization and concomitant service areas has mostly affected the southeast of the island and is currently threatening the overall geographic connectivity between the different farming areas of the island that are inhabited by the Balearic toad.

Tourisme et colonisation en Indochine 1898-1939

Comment le tourisme s’est-il développé dans un territoire en pleine expansion coloniale ? Comment tourisme et colonisation se sont-ils conjugués ? Quel lien peut-on établir entre ces deux dynamiques ? C’est ce à quoi cette thèse tente de répondre en démontrant l’instrumentalisation du tourisme par les politiques coloniales. Elle se divise en sept chapitres abordant successivement le transfert des pratiques touristiques de l’Europe à l’Indochine, leurs implantations, leurs intégrations aux politiques de mise en valeur des années 1920, les conséquences spatiales de leurs implantations (construction de voies de communication et d’hébergements hôteliers) et la communication instaurée par l’Etat pour promouvoir l’Indochine comme une destination touristique auprès des Indochinois comme des touristes étrangers.

À travers le pare-brise : la création des territoires touristiques à l’ère de l’automobile (Québec et Ontario, 1920-1967)

Cette thèse fait la lumière sur les différentes manières dont, historiquement, a été perçu, conçu et vécu le territoire, à travers l’expérience et l’essor de la mobilité. Cette étude montre le rôle crucial de l’automobilité dans le développement touristique du Québec et de l’Ontario et les manières dont elle a façonné certains de leurs territoires. La thèse reconstitue ces processus en examinant les différentes mesures adoptées pour mettre en tourisme ces territoires et les transformer sur le plan matériel comme symbolique, entre 1920 et 1967. Elle répond à la question suivante : en quoi et comment la mobilité associée à l’automobile transforme et crée les territoires touristiques? La période étudiée s’ouvre au moment où débute l’intervention gouvernementale en matière de tourisme et s’amorce l’aménagement d’infrastructures favorisant une plus grande automobilité. Elle se clôt sur les célébrations entourant le Centenaire du Canada et la tenue de l’Expo 1967 à Montréal, qui donnent lieu à un aménagement intense du territoire afin d’accommoder un nombre sans précédent de touristes motorisés en provenance des autres provinces canadiennes et des États-Unis. La thèse reconstitue d’abord le processus de mise en tourisme des territoires par la conception, la construction et la promotion du système routier, l’élaboration d’itinéraires et de circuits touristiques et le développement d’outils accompagnant le touriste dans sa mobilité. L’embellissement en tant qu’élément structurant de la transformation des territoires est ensuite examiné. Enfin, la publicité, les récits et les pratiques touristiques sont étudiés de manière détaillée afin d’identifier les mécanismes par lesquels se construisent les représentations des territoires par l’apport de différents acteurs. Cette thèse révèle ainsi les liens étroits et complexes qui se développent à partir des années 1920 entre l’automobilité, le tourisme et la modification des territoires. Elle contribue à mettre au jour l’historicité de certains réflexes et orientations qui ont encore cours dans l’industrie touristique canadienne soit ceux d’aborder son développement en fonction de l’accessibilité du territoire à l’automobile et du regard à travers le pare-brise. En montrant le rôle du système automobile dans l’expérience touristique, l’étude ajoute un élément nouveau à la compréhension de la démocratisation des loisirs. Souvent expliquée par la hausse du niveau de vie, du temps libre et de la généralisation des congés payés, cette démocratisation se trouve aussi favorisée par l’accessibilité à l’automobile qui, à son tour, rend accessible des territoires de plus en plus éloignés à des fins de loisirs. La dimension récréative de l’automobile permet d’expliquer son adoption rapide par les Nord-Américains et les Canadiens ainsi que la dépendance qu’ils ont progressivement développée à son égard.

A história do "turismo social" no Serviço Social do Comércio - SP

Este trabalho é fruto de uma investigação realizada no doutorado em História, Política e Bens Culturais do Centro de Pesquisa e Documentação de História Contemporânea do Brasil da Fundação Getulio Vargas - orientada pela profa. Dra. Bianca Freire-Medeiros - acerca da constituição e implementação do turismo social no Serviço Social do Comércio do estado de São Paulo (Sesc-SP), examinando as circunstâncias em que o lazer e as experiências turísticas tornam-se relevantes nas políticas e ações da entidade. Procurou-se entender as transformações e readequações que nortearam as iniciativas da instituição e como as modificações no conceito de turismo social no Brasil e no mundo vêm dialogando com suas diretrizes, posturas e intenções. A metodologia privilegiada na pesquisa foi a história oral temática, no intuito de fazer o registro da história do envolvimento de profissionais com o turismo social do Sesc-SP. Foram realizadas vinte e duas entrevistas com (ex)profissionais e feitas algumas visitas à Biblioteca do departamento nacional do Sesc (Sesc-DN) e ao setor de memória e documentação (Sesc-Memórias) do departamento regional paulista do Sesc, lugares que congregam documentos importantes relacionados à história do turismo na instituição. Espacialmente a pesquisa situa-se no Sesc-SP, repartição atuante e “atenta” às ideias e mudanças envolvendo o turismo social, e representativa na história do fenômeno, no Brasil e no mundo. A circunscrição temporal da pesquisa abarca desde 1979 - ano em que o Sesc de São Paulo passa a desenvolver excursões, passeios e viagens com maior frequência e tenta se aprofundar conceitualmente do turismo social ao se aproximar de órgãos internacionais de relevância política e científica na área - até as ações realizadas em 2013, ano no qual termino a pesquisa de campo e as entrevistas. Durante a trajetória da pesquisa, dialoguei com o período que antecede este recorte, acerca dos empreendimentos do Sesc relacionados as práticas de lazer e turismo, gerando o capítulo 2. Antes, no capítulo 1, tentei reconhecer o lugar do turismo social na história das atividades turísticas no mundo, entendendo-o enquanto oportunidade de efetivação do direito ao lazer. Para alcance dos intentos da tese, como fontes foram utilizados documentos produzidos em âmbito institucional, articulados com a fala dos indivíduos entrevistados, trabalho conjugado especialmente no capítulo 3, em que trago reflexões a respeito do turismo social desenvolvido pelo Sesc-SP. Dentre as análises alvitradas, descrevo a dificuldade encontrada pela entidade ao expandir suas atividades turísticas, vindo a sofrer represálias do setor privado. Deve-se destacar que foi possível perceber a metamorfose conceitual/prática por qual passara o turismo social no Sesc-SP, agregando diferentes conteúdos ao fenômeno e modificando seus processos de trabalho e práticas profissionais. Ressalto ainda o papel ideológico da administração regional do Sesc-SP dentro do Serviço Social do Comércio no Brasil, notadamente na área do turismo. Por fim, envolvo no debate da tese as políticas sociais de turismo, compreendido enquanto possibilidade de lazer.

Avaliação preliminar do potencial turístico do município de rifaina (SP) e os impactos decorrentes do uso público de seus atrativos paisagísticos

This paper attempts to assess both the touristic potential of scenic attractions and the environmental impacts resulting from the public use of such attractions in the Rifaina Municipality, State of São Paulo, Southeastern Brazil. In the recent past, this municipality had its economy concentrated in rural activities (livestock, corn, rice and bean crops) and in the ceramic industry (production of bricks, tiles and shackles),which was largely developed in the floodplain of the Rio Grande before the construction of the Jaguara Power Plant Dam. The impacts resulting from touristic activities were evaluated by applying the VIM - Visitor Impact Management method, with emphasis on biophysical indicators. The main touristic attractions analyzed were: (1) Rifaina artificial beach; (2) Jaguara Reservoir; (3) Morro do Chapéu (scenic hill); (4) Touristic railroad; and (5) Cuestas cliffs. Attractions (1) and (2) are the most exploited ones, including, in the second case, nautical sports, sportive and craft fishing, and summer lodging. Although currently disabled, the touristic railroad presents potential conditions to be re-explored. Attractions (3) and (5), despite keeping high landscape and ecological ecotouristic potential, are the least visited places. In the present paper, a preliminary characterization of the major issues of tourism industry in the Rifaina municipality is made, including suggestions for the sustainable exploitation of tourism resources. The final results of the environmental impact evaluation of the tourism activities include small impacts in attractions (4) and (5) and moderate impacts to the three first attractions. In order to keep the sustainable touristic potential for that municipality this study proposes the improvement of the following measures: to foster research projects on technical or scientific aspects of the touristic attractions, improvement of tourism infrastructure and the creation of an Environmental Protection Area (APA) of the cuestas' scarps.

Ecoturismo: influência na educação física

Pós-graduação em Ciências da Motricidade - IBRC

Riesgos naturales en la actividad turística

El propósito de la presente aportación se centra en la consideración de los riesgos de origen natural en la actividad turística, desde una doble vertiente: el efecto de los riesgos naturales, sobre todo los de carácter excepcional, en el desarrollo de las prácticas turísticas, y la consideración del papel que corresponde al turismo en la configuración de modelos territoriales sobre territorios en riesgo. Como enmarque general, el tema de estudio es analizado como una de las dimensiones dentro de las interacciones entre medio ambiente y sistemas de ocupación del territorio, bien entendido que el desarrollo del turismo, como manifestación de las intervenciones del grupo humano en un territorio, implica y genera nuevos modelos de organización y gestión del suelo. En definitiva, formas de afectar a la relación del hombre con su entorno.

Investimentos internacionais e a valorização imobiliária dos municípios de Maxaranguape e Rio do Fogo

Since the middle of 1970´s the world has been undergoing significant transformations, comes in a new era of global capital accumulation, and starts the called productive restructuring. This restructuring is materialized spatially through the reconfiguration of territory, redefining its uses and providing a new spatial structure. With regard to native of Rio Grande do Norte territory, there is, from the 1980s, the emergence of new economic activities, among which stand out tourism, which become stimulated from government policies. In this context, has stood the east coast of the state, because its beaches have recognized scenic appeal and environmental quality. Therewith business opportunity, international investors ended up investing in this portion of Rio Grande do Norte´s territory, especially over the last decade. The expansion of this process, to the north coast, resulted in the emergence of intense property dynamics in the municipalities of Maxaranguape and Rio do Fogo. The low value of the property and buildings, compared to the European market and the availability of real property, were the main factors that explain the attraction of such investors, who are now seen as new business opportunities with high rates of profitability, in tropical areas, hitherto remote geographical location of the economic system. Therefore, the objective of the research is to analyze to what extent the International Investment promoted the appreciation of property in the municipalities of Maxaranguape and Rio do Fogo. The time frame covers the period among 2000- 2013. The methodology consisted of the following proceedings: surveys and analysis of data collected in the property registry office of the Maxaranguape and Rio do Fogo municipalities; interviews with public and private officials that were important for the analysis of spatial transformations and the recovery of the property that occurred in the municipalities studied; collection of secondary data from official bodies, such as IBGE, MTUR, SETUR, BNB etc. Analyzing the information and data that have been cataloged, it was concluded that this investments are reinforcing old leisure and tourism practices existing in the past in those territories and, shifted (creating new territorial arrangements) a significant part of the eastern coast zone areas of the state. Another consequence connected to this recent phenomenon refers to property’s increase in value that has occurred in this part of the state, episode which is directly connected to that event. Therefore, it is realize that the expansion and the incorporation of the capital territories reveal, in part, the strategies of the capitalist mode of production, which are evident in the search for better conditions of accumulation, expanding the alternative of use of the properties which occurs in selective way and uneven in the geographic space form. It is observed that the mechanisms that capital makes use to impose their practices can happen through the property’s increase in value market, meaning, thereby, that the reproduction of imbalances happens, often, through the marked property speculation with the fast increase in value of properties.

Análisis de las actividades turísticas que se desarrollan en el Biocorredor Yanuncay para determinar su sostenibilidad

Esta investigación se centra en el análisis de las tres actividades turísticas principales que se desarrollan a lo largo del BiocorredorYanuncay, perteneciente a la parroquia San Joaquín, Cantón Cuenca, provincia del Azuay. La restauración, el cultivo de huertos orgánicos y la cestería, serán estudiadas desde el punto de vista de la sostenibilidad, considerando a esta como parte fundamental para la gestión de todo tipo de emprendimiento. La aplicación de la sostenibilidad al turismo ha contribuido para que los prestadores de servicios y los turistas opten por una mentalidad más consciente, no únicamente en el ámbito ambiental sino también en el sociocultural y económico, que unidos forman un modelo de desarrollo equilibrado en el cual todos resultan beneficiados. La guía de “Buenas Prácticas de Turismo Sostenible” elaborada por la organización RainforestAliance, ha sido primordial para realizar el análisis. Dentro de este documento se encuentran expuestas buenas prácticas que se relacionan a cada pilar de la sostenibilidad, las mismas que deben ser consideradas por todos los emprendimientos turísticos para que puedan permanecer en el tiempo. Al identificar las falencias de los prestadores de servicios turísticos del Biocorredor en el área de la sostenibilidad, se plantea trabajar en propuestas que ayuden a los emprendedores a mejorar la experiencia del turista, aprovechando los recursos culturales y naturales de la zona.

Planning Considerations for Tourism in the Minho-Lima Region (Northwest Portugal)

In administering their territories, most local municipalities aim to preserve their natural, historical and ethnographical resources while simultaneously using them to increase revenue and employment. In order to efficiently promote the products and services available and attract tourists, decision makers, private and public, need to know and incorporate tourists’ preferences in their marketing strategies. In this chapter we illustrate the use of stated preferences as an instrument to identify national and foreign tourists’ preferences regarding the products and services that the touristic destination of the Minho-Lima region (Northwest Portugal) should offer. As a starting point, we have taken the three general groups of touristic resources mentioned above as attributes. We take Ponte de Lima, a municipality in this region that has a strong cultural tourism potential as an example to identify possible future tourism scenarios for this territory. We believe the previously identified methodology can be a valuable instrument in the identification of the strengths and weaknesses of the selected territory and, thus, support the decision making process behind its future tourist development and marketing strategies.

Optimal strategies for marine wildlife tourism in small islands

Tese de Doutoramento, Ciências Económicas e Empresariais (especialidade de Economia), 18 de Junho de 2015, Universidade dos Açores