A performance social nas organizações

No âmbito deste trabalho proponho-me elaborar um estudo sobre o conceito da Responsabilidade Social Empresarial no setor das telecomunicações, e ilustrar algumas das vantagens inerentes à adoção de um comportamento empresarial socialmente responsável, que contribui por sua vez para o entendimento, comunicação, divulgação e crescimento da estratégia empresarial neste setor. Procurarei expor, que a estratégia de RSE, sendo acolhida voluntariamente e recebendo o apoio de todos stakeholders poderá gerar um reforço da imagem, reputação, distinção da concorrência (devido à criação do produto social com valor) e confiança do consumidor sendo algumas das vantagens identificadas e peças fundamentais para o sucesso de uma empresa. Propus-me analisar o caso de estudo das empresas PT, TIM, Telefónica, América Móvil e China Mobile. O principal objetivo deste estudo consiste em compreender a performance das empresas anteriores, relativamente às ações de responsabilidade social, na dimensão social.

Serviço social na educação: saberes e competências necessárias no fazer profissional

The Theory analyzes what should know and what competes, formally, to the Professional of Social Service to act in the School Education. He/she investigates, starting from studies on the theme, and close to Council Federal and Regional of Social Service, and of the Brazilian Association of Studies and Researches in Social Service, that you know and competences are necessary for the social worker performance in that specific area. Through a research of nature empiric, bibliographical and documental, the analysis focus outlines the glance and the understanding of the professionals' category that represent the defense organs, fiscalization and formation of the profession. The importance of the scientific study is justified for the social worker necessary contribution acting in the School Education, whose political and pedagogic context presents multiple demands, you know and relationships, and when it is lived a social and education picture at the present time with order words in formation, as inclusion, empowerment, competence, that they demand other specialists in the school scenery to work with the varied expressions of the social subject. Since the years 1930 the social worker acts in the area of the Education, with an originating from knowledge the human and social areas that you/he/she makes possible him/it to contribute, undisciplinement, close to the pedagogic team of the School Education. The clarity of the you know and of the necessary competences to intervene in that field of specific work makes possible the legitimation of the identity, of the social worker professionalization and the formalization of his/her practice. The Theory ends that the profissionality and the social worker professionalism is built and it is recognized in the area of the Education starting from the knowledge of the you know and pertinent competences to intervene in that context, beginning that knowledge on the part of the category of the Social Service and of the formation organs and representation of the profession so that the school community - administration and pedagogic coordination, teachers and students - he understands and recognize the social worker necessary intervention in that field. The formalization of those you know and competences are built starting from actions and thought mobilizations and operation in the group of the category, and not for isolated actions and individualized. It is revealed, in the opinion of the ones that represent Regional Council of Social Service, a wide vision of the social worker in that space exercising, among other, functions that don't compete to the professional's profile or restricted to actions and techniques historically exercised in their work fields. A new profile of the professional of the Social Service that it acts in the School Education is possible when his/her action is visualized centered not just in the work with the family, but, doing of the school a proposition space and execution of programs, projects, studies and social researches. He intends, an action politics and of popularization on them know and the social worker competences in the School Education

Social dimensions of economic development and productivity: inequality and social performance

Includes bibliography

Validação da Body Appreciation Scale (BAS), Life Satisfaction Index for the Third Age (LSITA) e do Aging Perception Questionnaire (APQ) para a língua portuguesa no Brasil : um estudo em idosos brasileiros

Universidade Estadual de Campinas . Faculdade de Educação Física

Aprender com os outros : uma estratégia para a inclusão de um aluno com Autismo

Este Projecto de Intervenção, “Aprender com os outros - uma estratégia para a inclusão de um aluno com autismo”, fundamentado nos pressupostos e nos procedimentos da investigação-acção, centrou-se nas acções em áreas de maior e menor sucesso do aluno, de nome fictício “Francisco”, no âmbito da língua portuguesa e da socialização, numa perspectiva inclusiva. Este aluno considerado com necessidades educativas especiais (NEE) apresentava perturbações do espectro do autismo (PEA), o que, à partida, se repercutia no seu défice de atenção, na autonomia para a realização das tarefas escolares, na área da linguagem e da comunicação e na interacção social. Como as interacções na turma e com a turma são essenciais para a aprendizagem, propusemo-nos implementar actividades específicas para o desenvolvimento das competências sociais e cognitivas, com abordagem comportamentalista, numa turma do 3º ano de escolaridade, onde estava incluído um aluno diagnosticado com PEA. Também procurámos desenvolver as suas competências académicas, através do trabalho realizado no grupo e com o grupo-turma, criando as condições que favorecessem a socialização do aluno e a sua autonomia. Para atingirmos aqueles objectivos, iniciámos um trabalho a pares e depois em pequenos grupos, para desta forma incluir o “Francisco” na dinâmica das aulas, para que participasse nas actividades propostas, obtendo o respeito dos colegas na valorização das suas intervenções e do seu ritmo de trabalho. Os objectivos definidos, bem como as actividades realizadas e avaliadas, implicando todos os intervenientes no processo, permitiram que o “Francisco” fizesse aprendizagens significativas nas áreas, académica, social, da autonomia e da comunicação. Segundo Silva (2009), a inclusão dos alunos considerados com necessidades educativas especiais no ensino regular implica mudanças ao nível das atitudes e das práticas pedagógicas de todos os intervenientes no processo ensino e aprendizagem, da organização e da gestão na sala de aula e na própria escola enquanto instituição. Acreditamos que só desta forma se pode proporcionar aos alunos marcados pela diferença, que é um valor em si mesma (Rodrigues, 2006; Leitão, 2006; Sanches & Teodoro, 2006; Silva, 2009), as mesmas experiências, aprendizagens e vivências que são proporcionadas aos restantes colegas.

Environmental Decision Support: a Distributed Artificial Intelligence Approach

Decision making in any environmental domain is a complex and demanding activity, justifying the development of dedicated decision support systems. Every decision is confronted with a large variety and amount of constraints to satisfy as well as contradictory interests that must be sensibly accommodated. The first stage of a project evaluation is its submission to the relevant group of public (and private) agencies. The individual role of each agency is to verify, within its domain of competence, the fulfilment of the set of applicable regulations. The scope of the involved agencies is wide and ranges from evaluation abilities on the technical or economical domains to evaluation competences on the environmental or social areas. The second project evaluation stage involves the gathering of the recommendations of the individual agencies and their justified merge to produce the final conclusion. The incorporation and accommodation of the consulted agencies opinions is of extreme importance: opinions may not only differ, but can be interdependent, complementary, irreconcilable or, simply, independent. The definition of adequate methodologies to sensibly merge, whenever possible, the existing perspectives while preserving the overall legality of the system, will lead to the making of sound justified decisions. The proposed Environmental Decision Support System models the project evaluation activity and aims to assist developers in the selection of adequate locations for their projects, guaranteeing their compliance with the applicable regulations.

The aftermath of Civil War

Using an event-study methodology, this paper analyzes the aftermath of civil war in a cross-section of countries. It focuses on those experiences where the end of conflict marks the beginning of a relatively lasting peace. The paper considers 41 countries involved in internal wars in the period 1960-2003. In order to provide a comprehensive evaluation of the aftermath of war, the paper considers a host of social areas represented by basic indicators of economic performance, health and education, political development, demographic trends, and conflict and security issues. For each of these indicators, the paper first compares the post- and pre-war situations and then examines their dynamic trends during the post-conflict period. It conducts this analysis both in absolute and relative terms, the latter in relation to control groups of otherwise similar countries. The paper concludes that, even though war has devastating effects and its aftermath can be immensely difficult, when the end of war marks the beginning of lasting peace, recovery and improvement are indeed achieved.

The Achieved Dreams of a Neighborhood

This article explains the social transformation process initiated at the end of the 1970s within the neighborhood of La Verneda-Sant Martı´ in Barcelona. This process started with the foundation of an adult education center that was organized as a Learning Community (the first one in the world). From the beginning, it was administered for and by the community. It became a space of debate where the demands and dreams of the neighbors converged about transforming their neighborhood along with the recommendations of the international scientific community. Twenty years later, the dreams came true: There have been substantial improvements throughout the urban space, infrastructures, housing, urban thoroughfares, and public highways. The INCLUD-ED European project, using the communicative methodology of research, has thoroughly studied the transformation carried out in the La Verneda-Sant Martı´ Adult School and its neighborhood. INCLUD-ED has identified successful practices within diverse social areas that are transferable to other contexts and contribute to overcoming inequalities and improving the most underprivileged neighborhoods.

Statistical Machine Learning Techniques for the Prediction of Learning Disabilities in School-Age Children

Learning Disability (LD) is a general term that describes specific kinds of learning problems. It is a neurological condition that affects a child's brain and impairs his ability to carry out one or many specific tasks. The learning disabled children are neither slow nor mentally retarded. This disorder can make it problematic for a child to learn as quickly or in the same way as some child who isn't affected by a learning disability. An affected child can have normal or above average intelligence. They may have difficulty paying attention, with reading or letter recognition, or with mathematics. It does not mean that children who have learning disabilities are less intelligent. In fact, many children who have learning disabilities are more intelligent than an average child. Learning disabilities vary from child to child. One child with LD may not have the same kind of learning problems as another child with LD. There is no cure for learning disabilities and they are life-long. However, children with LD can be high achievers and can be taught ways to get around the learning disability. In this research work, data mining using machine learning techniques are used to analyze the symptoms of LD, establish interrelationships between them and evaluate the relative importance of these symptoms. To increase the diagnostic accuracy of learning disability prediction, a knowledge based tool based on statistical machine learning or data mining techniques, with high accuracy,according to the knowledge obtained from the clinical information, is proposed. The basic idea of the developed knowledge based tool is to increase the accuracy of the learning disability assessment and reduce the time used for the same. Different statistical machine learning techniques in data mining are used in the study. Identifying the important parameters of LD prediction using the data mining techniques, identifying the hidden relationship between the symptoms of LD and estimating the relative significance of each symptoms of LD are also the parts of the objectives of this research work. The developed tool has many advantages compared to the traditional methods of using check lists in determination of learning disabilities. For improving the performance of various classifiers, we developed some preprocessing methods for the LD prediction system. A new system based on fuzzy and rough set models are also developed for LD prediction. Here also the importance of pre-processing is studied. A Graphical User Interface (GUI) is designed for developing an integrated knowledge based tool for prediction of LD as well as its degree. The designed tool stores the details of the children in the student database and retrieves their LD report as and when required. The present study undoubtedly proves the effectiveness of the tool developed based on various machine learning techniques. It also identifies the important parameters of LD and accurately predicts the learning disability in school age children. This thesis makes several major contributions in technical, general and social areas. The results are found very beneficial to the parents, teachers and the institutions. They are able to diagnose the child’s problem at an early stage and can go for the proper treatments/counseling at the correct time so as to avoid the academic and social losses.

Tratado de libre comercio entre Colombia e Israel. Perspectivas generales y oportunidades para el sector agrícola colombiano

Las estrategias tendientes a la diversificación de los mercados de exportación e internacionalización de la economía por parte del gobierno colombiano y sus políticas gubernamentales han incluido la firma de una serie de Tratados de Libre Comercio, entre ellos el TLC de última generación firmado con El Estado de Israel. Estos tratados además de abordar temas tradicionales de comercio, tratan nuevos capítulos en inversiones y servicios. Así mismo se analizan las principales políticas por parte del gobierno de Israel para la competitividad en términos empresariales y sociales. Más adelante se consideran aspectos generales de la economía colombiana y se analiza la relación comercial bilateral entre el Estado de Israel y la República de Colombia para entender su comportamiento histórico y el ambiente actual. Finalmente se hace un énfasis en el sector agrícola de Israel y sus aspectos que lo han dirigido al éxito, una observación corta del sector en Colombia y luego aspectos adicionales para a facilitación del comercio con Israel. El estudio va dirigido a empresarios, compañías o entes públicos a nivel local e internacional que vean en el sector agrícola colombiano una oportunidad de desarrollo, aprovechando los beneficios de comercio y conocimiento, con el objetivo de mejorar la competitividad y productividad del sector en Colombia. Se utilizan metodologías tanto cuantitativas como cualitativas para la investigación y análisis de caso tomando la información correspondiente de fuentes verídicas e independientes para así poder reseñar y describir las oportunidades y retos del sector agrícola.

Aquisição de hábitos de trabalho e valores de cidadania em Percursos Curriculares Alternativos: uma educação inclusiva ou excludente?

O trabalho apresentado decorre do Projecto de Intervenção realizado no âmbito do Mestrado em Educação Especial: domínio cognitivo e motor, na Universidade Lusófona de Humanidades e Tecnologias. A presente intervenção contempla o trabalho realizado com uma turma de currículo alternativo (Cursos de Educação e Formação de Jovens), no que concerne à aquisição de hábitos e métodos de estudo e trabalho, bem como à interiorização de determinados valores de cidadania, potenciadores da aquisição de alguma motivação para a aprendizagem. O enquadramento teórico facilitará a compreensão das pedras basilares da intervenção, bem como das posições defendidas relativamente à escola inclusiva, à educação para a cidadania, à escola como espaço de luta contra a exclusão e o estigma e à possibilidade de uma aprendizagem significativa e integradora. Para obter informações sobre a turma em questão, sobre a sua integração num espaço escolar específico e para delinear todo o processo de intervenção foram utilizados vários suportes metodológicos, a saber, a pesquisa documental, a observação naturalista, os questionários e diversos instrumentos de registo (notas de campo). Os princípios que orientaram a intervenção realizada, tendo como horizonte uma investigação - acção, bem como os objectivos definidos para a turma, as diversas actividades realizadas, os métodos de avaliação dessa mesma aprendizagem e a colaboração de todos os intervenientes neste processo, permitiram a constatação de algumas melhorias relevantes na área académica e social, em alguns alunos. As práticas educativas que delinearam esta intervenção permitiram desbravar novos caminhos em direcção a novas formas de encarar o ensino de jovens em risco de abandono escolar, permitindo uma nova visão da importância de uma escola democrática, integradora e acolhedora. Considerando-se que no início estávamos perante um grupo-turma com muitas dificuldades comportamentais, com falta de auto-estima e gosto pela escola e com total ausência de métodos e hábitos de estudo e trabalho, pode afirmar-se que todos os alunos melhoraram nos aspectos referidos, demonstrando um comportamento mais adequado em sala de aula e adquirindo alguns métodos e hábitos de estudo relevantes para o sucesso escolar.

Politicas publicas e telecomunicações no Brasil (1985-1992) : analise dos impactos sociais

Após 1985, o objetivo de privatização e desregulamentação substituiu a doutrina de desenvolvimento e segurança que orientava a formulação da política de telecomunicações no Brasil desde 1962. Utilizando referências da Escola de Análise de Políticas Públicas, Escolha Coletiva e da Teoria da Regulação, a pesquisa analisa os reflexos dessa mudança nas áreas sociais: Educação, Saúde e Previdência. O monitoramento da política de telecomunicações identificou programas visando a popularização do telefone, mas que não atingiram plenamente seus objetivos. Novas tecnologias foram introduzidas, como o satélite BRASILSAT, a telefonia celular e a TV a cabo, mas os benefícios principais de sua disseminação continuaram em favor de grupos preferenciais. A recente reformulação dos programas de TV educativos e a iniciativa de prover o acesso das escolas à rede INTERNET permitem prognosticar impactos positivos na Educação, entretanto, até 1992, a população continuava a ser mantida ausente da agenda da política pública e a tecnologia da informação ainda não tinha chegado nas escolas. Os impactos na Previdência decorreram da implantação de uma moderna rede de comunicações pela DATAPREV, reduzindo os prazos de atendimento aos segurados do INSS, e melhorando o controle fmanceiro sobre a arrecadação de contribuições e o pagamento dos benefícios. Os impactos na Saúde ainda não foram sentidos no atendimento ao cidadão, mas a disseminação de informações coletadas e processadas pelos sistemas do DATASUS provocaram efeitos positivos no planejamento e controle dos gastos com consultas médicas e internações hospitalares.

A política de segurança pública no estado de Minas Gerais

Este trabalho faz uma abordagem acerca da política de segurança pública no Estado de Minas Gerais. Discute-se o próprio processo de formulação da política pública, procedendo-se a uma análise de seus fundamentos e da forma pela qual o Governo do Estado trata as questões a ela inerentes. Através de pesquisa seletiva, chegou-se a diagnósticos que demonstram a situação atual da política considerada, enfocando-se principalmente os aspectos relacionados a recursos humanos, logística e orçamento, sempre confrontados com os demais setores de atuação do Estado na vida social. A premissa básica que penneia toda a pesquisa é a de que não existe uma política de segurança pública, sistematizada, no Estado de Minas Gerais. A lógica da investigação da participação orçamentária da atividatfe de segurança pública, confrontada com a evolução do aparato policial, está na tentativa de se demonstrar a ausência do Estado no efetivo acompanhamento da necessidade social de segurança. Por meio da análise dos instrumentos utilizados na pesquisa, referendou-se o processo decisório da política, com a ausência de participação do staff político e gerencial do governo, mas centrado na divisão dicotômica dos organismos policiais do Estado, a Polícia Militar e a Polícia Civil, como planejadores, decisores e executores de toda a ação que envolva segurança pública. A dimensão institucional dessa atuação é calcada numa resposta pro ativa até certo ponto, mas a sua tônica é o "agir" ante as demandas surgidas e, principalmente, quando acionadas pelo clamor público. A alusão ao sistema de defesa social, previsto na Constituição do Estado, é a resposta da pesquisa para o atendimento dessa demanda social, aliado à adoção do policiamento comunitário.

Avaliação e modelagem da absorção de H2S do gás natural em coluna de leito estagnado

Natural gas, although basically composed by light hydrocarbons, also presents contaminant gases in its composition, such as CO2 (carbon dioxide) and H2S (hydrogen sulfide). The H2S, which commonly occurs in oil and gas exploration and production activities, causes damages in oil and natural gas pipelines. Consequently, the removal of hydrogen sulfide gas will result in an important reduction in operating costs. Also, it is essential to consider the better quality of the oil to be processed in the refinery, thus resulting in benefits in economic, environmental and social areas. All this facts demonstrate the need for the development and improvement in hydrogen sulfide scavengers. Currently, the oil industry uses several processes for hydrogen sulfide removal from natural gas. However, these processes produce amine derivatives which can cause damage in distillation towers, can cause clogging of pipelines by formation of insoluble precipitates, and also produce residues with great environmental impact. Therefore, it is of great importance the obtaining of a stable system, in inorganic or organic reaction media, able to remove hydrogen sulfide without formation of by-products that can affect the quality and cost of natural gas processing, transport, and distribution steps. Seeking the study, evaluation and modeling of mass transfer and kinetics of hydrogen removal, in this study it was used an absorption column packed with Raschig rings, where the natural gas, with H2S as contaminant, passed through an aqueous solution of inorganic compounds as stagnant liquid, being this contaminant gas absorbed by the liquid phase. This absorption column was coupled with a H2S detection system, with interface with a computer. The data and the model equations were solved by the least squares method, modified by Levemberg-Marquardt. In this study, in addition to the water, it were used the following solutions: sodium hydroxide, potassium permanganate, ferric chloride, copper sulfate, zinc chloride, potassium chromate, and manganese sulfate, all at low concentrations (»10 ppm). These solutions were used looking for the evaluation of the interference between absorption physical and chemical parameters, or even to get a better mass transfer coefficient, as in mixing reactors and absorption columns operating in counterflow. In this context, the evaluation of H2S removal arises as a valuable procedure for the treatment of natural gas and destination of process by-products. The study of the obtained absorption curves makes possible to determine the mass transfer predominant stage in the involved processes, the mass transfer volumetric coefficients, and the equilibrium concentrations. It was also performed a kinetic study. The obtained results showed that the H2S removal kinetics is greater for NaOH. Considering that the study was performed at low concentrations of chemical reagents, it was possible to check the effect of secondary reactions in the other chemicals, especially in the case of KMnO4, which shows that your by-product, MnO2, acts in H2S absorption process. In addition, CuSO4 and FeCl3 also demonstrated to have good efficiency in H2S removal

Produção científica na faculdade de filosofia, ciencias e letras de ribeirao preto-usp: Apliçãcao do índice de hirsch

In this work, an analysis of scientific bibliographic productivity was made using the Faculdade de Filosofia, Ciencias e Letras de Ribeirao Preto, Universidade de Sao Paulo (FFCLRP-USP) as example. It is a special Institution in the Brazilian University system which encompasses four important areas of knowledge (fields of concentration) in natural, biological, humanities, and social areas. It is composed by four departments which offer altogether eight undergraduate courses: 1) Psychology, 2) Pedagogy, 3) Chemistry, 4) Biology, 5) Medical Physics, 6) Biomedical Informatics, 7) Sciences of Information and Documentation and 8) Mathematics Applied to Business and six graduate programs leading to M.S. and Ph.D. degrees. Moreover, when analyzing the different courses of FFCLRP, they represent typical academic organization in Brazil and Latin America and could be taken as a model for analyzing other Brazilian research institutions. This analysis was made using: 1) the total number of papers (indexed in Curriculum Lattes database), 2) the number of papers indexed by Thomson ISI Web of Science database, and 3) the Hirsch (h-index). Bibliometric evaluations of undergraduate courses showed a better performance of the courses of Chemistry (P < 0.05), Biology (P < 0.05) and Medical Physics (P < 0.05) when compared to the Pedagogy, Sciences of Information and Documentation (P < 0.05) and Psychology (P < 0.05). We also analyzed the scientific output of the six graduate programs of FFCLRP-USP: 1) Chemistry, 2) Physics Applied to Medicine and Biology, 3) Entomology, 4) Compared Biology, 5) Psychology, 6) Psychobiology. The graduate programs in Psychobiology, Chemistry, Physics Applied to Medicine and Biology, Compared Biology, and Entomology presented very similar results, concerning the assessment of the three indexes. The graduate program in Psychology presented a lower h-index (P < 0.05) and had fewer papers indexed by the ISI (P < 0.05) when compared to the other graduate programs. The worse performance of the psychology program, pedagogy, sciences of information and documentation, psychology courses may be associated to the limited coverage of ISI database and some particular characteristics of this field of concentration.