The development and evaluation of distance learning materials for administrative personnel in a multi-national company

There has been substantial research into the role of distance learning in education. Despite the rise in the popularity and practice of this form of learning in business, there has not been a parallel increase in the amount of research carried out in this field. An extensive investigation was conducted into the entire distance learning system of a multi-national company with particular emphasis on the design, implementation and evaluation of the materials. In addition, the performance and attitudes of trainees were examined. The results of a comparative study indicated that trainees using distance learning had significantly higher test scores than trainees using conventional face-to-face training. The influence of the previous distance learning experience, educational background and selected study environment of trainees was investigated. Trainees with previous experience of distance learning were more likely to complete the course and with significantly higher test scores than trainees with no previous experience. The more advanced the educational background of trainees, the greater the likelihood of their completing the course, although there was no significant difference in the test scores achieved. Trainees preferred to use the materials at home and those opting to study in this environment scored significantly higher than those studying in the office, the study room at work or in a combination of environments. The influence of learning styles (Kolb, 1976) was tested. The results indicated that the convergers had the greatest completion rates and scored significantly higher than trainees with the assimilator, accommodator and diverger learning styles. The attitudes of the trainees, supervisors and trainers were examined using questionnaire, interview and discussion techniques. The findings highlighted the potential problems of lack of awareness and low motivation which could prove to be major obstacles to the success of distance learning in business.

Trabalho técnico-administrativo em uma instituição federal de ensino superior: análise do trabalho e das condições de saúde

O presente estudo tem por tema central a análise do trabalho dos técnico-administrativos em educação, ocupantes do cargo de assistente em administração na Universidade Federal do Maranhão (UFMA), bem como os impactos dessa atividade na saúde e nos modos de ser desses profissionais. O referencial teórico-metodológico para o desenvolvimento desse estudo assenta-se nos princípios do materialismo histórico-dialético, implicando o entendimento do sujeito como ser social e histórico, que intervém na realidade na qual está inserido e sofre as determinações dessa mesma realidade. Esse paradigma busca ultrapassar a aparência do fenômeno, entendendo as mediações que o determinam. Conceitos da abordagem da psicodinâmica do trabalho também são priorizados e articulados na fundamentação teórica. No contexto organizacional em questão, a partir da análise de cinquenta questionários e de vinte e uma entrevistas semiestruturadas identificou-se um número significativo de técnicos com potenciais subutilizados, normalmente colocados à margem dos processos de decisão, funcionando como mero apoio às atividades acadêmicas, vivenciando, por conseguinte, sentimentos de invisibilidade e desprestígio. O modelo de organização burocrático a que estão submetidos gera frustração ao impor a execução de atividades predominantemente rotineiras, prescritas, atreladas a normas, que quase sempre os impedem de lançar mão de alternativas para a realização de um atendimento ao público mais ágil e eficaz. Observa que esse cenário cria um terreno fértil para o surgimento de estratégias defensivas, de sofrimento patogênico e, possivelmente, de menor engajamento e mobilização. Questiona as análises superficiais que não identificam a complexidade desse emaranhado de sentimentos e comportamentos suscitados, provavelmente, pelas dificuldades que permeiam o cotidiano laboral do assistente em administração. Aponta a necessidade de se desconstruir a ideia de que toda acomodação é fruto de malandragem e má fé dos servidores, inferindo que o imobilismo e a apatia podem ser sinais de sofrimento psíquico ou até mesmo de um processo de adoecimento, fruto de uma dinâmica organizacional que reserva um lugar de anonimato ao profissional. Alerta sobre a importância da criação de espaços laborais para os assistentes em administração que favoreçam: valorização, participação e negociação, viabilizando-se, então, uma oportunidade para a atividade laboral ser um fim em si mesma, constituindo-se em uma atividade significativa para o sujeito, para a universidade e para a sociedade. Conclui que o trabalho, assim considerado, pode assumir sentidos de crescimento, utilidade, coerência e realização, emprestando, talvez, significado para todo o sofrimento experimentado diante do enfrentamento das adversidades tão presentes no mundo do trabalho.

Estabelecimentos isolados de ensino superior: um estudo das fundações educacionais de SC

Este estudo centra-se na análise das Instituições Isoladas de Ensino Superior. O universo da análise são as Fundações Educacionais de Santa Catarina e suas unidades de ensino superior. Estas Fundações, instituídas pelos poderes públicos Estadual e Municipais, foram responsáveis pelo processo de interiorização e regionalização do ensino superior em Santa Catarina, detendo, à época da pesquisa, mais de 2/3 do alunado deste nível de ensino. A legislação sobre o ensino superior, vigente em nosso País, adota a Universidade como norma e o Estabelecimento Isolado como exceção. Mas a exceção, segundo a lei, estatisticamente, ocupa posição modal. A Universidade e o Estabelecimento Isolado são realidades distintas e, normalmente, situadas em ambientes diferentes. Se diferente é a realidade de ambas não se pode enquadrá-las no mesmo "figurino" conceptual. O Estabelecimento Isolado de Ensino Superior deve buscar sua identidade institucional, sua vocação. Na busca da identidade dos Estabelecimentos Isolados de Ensino Superior, é analisada a experiência de Santa Catarina, através de suas Fundações Educacionais. A análise aborda essas instituições sob três aspectos: seus objetivos, sua estrutura organizacional e as formas de interação com o meio ambiente. A análise dos objetivos situa-se numa tríplice dimensão: os fins e funções do Ensino Superior, preconizados pela Lei, os fins e funções das Fundações Educacionais e suas unidades de ensino, expressos em seus documentos legais, e os resultados alcançados por estas instituições. Tanto na análise dos objetivos propostos, como dos resultados alcançados, são enfocados os três tipos de participantes: o pessoal docente admi-nistrativo das Instituições, os alunos e as comunidades a que servem. Estabelecem-se relações entre os objetivos propostos frente aos alcançados e as aspirações do pessoal docente-administrativo frente às dos alunos e comunidades, visando avaliar a coerência entre o proposto e o alcançado e a discrepância dos objetivos dos participantes. Para explicar a falta de coerência encontrada entre objetivos e resultados, são analisadas a estrutura formal e as práticas administrativas das instituições. Parte-se do pressuposto de que estruturas formais sofisticadas, além de complexidade da organização, geram "formalismos", entendidos como a discrepância entre o prescrito e os comportamentos. Os " formalismos" tendem a explicar a falta de coerência entre o proposto e o alcançado, no campo dos objetivos. Os dados mostram existir relação entre tipo de estrutura (formal-concreto) e coerência de objetivos com resultados. Para explicar as discrepâncias dos objetivos dos participantes, são analisadas as interações com o ambiente, entendidas como a atuação das IES sobre o meio e deste sobre aquelas, em termos de "trocas". Encontra-se, aqui, também, relação entre as variáveis analisadas. Os dados obtidos levam a conclusões no sentido da busca de vocação própria, da especificidade das Instituições Isoladas do Ensino Superior. São levantadas alternativas de ação, na busca da identidade das IES isoladas, propondo novos e mais aprofundados estudos sobre o assunto.

How much can we spend on education?

Includes bibliography

Concepções sobre o trabalho da pessoa com deficiência: avaliação dos efeitos de uma intervenção realizada com funcionários de uma Universidade pública

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Ocorrência de tabagismo e dependência nicotínica em universitários

In Brazil, smoking incidence varies between 9.5% and 21.2% and it is more common among men. In college students incidence can reach 14% depending on the region, which is quite disturbing. Joining college is a crucial period for the commencement or maintenance of smoking. The Knowledge among college students about tobacco use is critical to devise strategies for intervention in this population. The objectives were to establish the occurrence of smoking and risk factors, nicotine dependence in college students and college goers. We interviewed students, teachers and administrative personnel from the Philosophy and Science School at UNESP at Marilia, from both sexes, regardless their age, which visited the First Week Against Tobacco event. The sociodemographic data, smoking status, time as a smoker, cigarettes smoked, date when they started smoking, history of smoking in the family, friends or associates were questioned. We also assessed the degree of motivation to quit smoking and the degree of nicotine dependence. Data were presented using descriptive statistics. Comparisons between categorical variables were made using the chi-square test (p <0.05). A total of 432 people, 180 men and 252 women, average aged 22.6 ± 6.9 years were researched. From the volunteers studied, 267 (61.8) had tried cigarettes and 171 of them (64%) reported that they were offered by friends. As a whole, 79 (18.3%) of these people were smokers, 52 (65.8%) reported intending to quit smoking and in 37 of them (46.8%), the degree of nicotine dependence was very low. Of all the smokers, 63 had smokers in the family and all of them had friends who smoked. 28.9% of all men were smokers and 10.7%of all women. The occurrence of smoking was 18.3% and the risk factor associated to smoking habit is related to friendship and family, and very low nicotine dependence.

Assessment of exposure to Leptospira serovars in veterinary staff and dog owners in contact with infected dogs

OBJECTIVE: To assess patterns of seroreactivity to Leptospira serovars in veterinary professional staff and dog owners exposed to dogs with acute leptospirosis and to contrast these patterns in people with those observed in dogs. DESIGN: Cross-sectional study. SAMPLE POPULATION: Human subjects consisted of 91 people (50 veterinarians, 19 technical staff, 9 administrative personnel, and 13 dog owners) exposed to dogs with leptospirosis. Canine subjects consisted of 52 dogs with naturally occurring leptospirosis admitted to the University of Bern Vetsuisse Faculty Small Animal Clinic in 2007 and 2008. PROCEDURES: People were tested for seroreactivity to regionally prevalent Leptospira serovars by use of a complement fixation test. A questionnaire designed to identify risk factors associated with seropositivity was used to collect demographic information from each study participant. Dogs were tested for seroreactivity to Leptospira serovars by use of a microscopic agglutination test. RESULTS: On the basis of microscopic agglutination test results, infected dogs were seropositive for antibodies against Leptospira serovars as follows (in descending order): Bratislava (43/52 [83%]), Australis (43/52 [83%]), Grippotyphosa (18/52 [35%]), Pomona (12/52 [23%]), Autumnalis (6/52 [12%]), Icterohemorrhagiae (4/52 [8%]), Tarassovi (2/52 [4%]), and Canicola (1/52 [2%]). All 91 people were seronegative for antibodies against Leptospira serovars. Therefore, statistical evaluation of risk factors and comparison of patterns of seroreactivity to Leptospira serovars between human and canine subjects were limited to theoretical risks. CONCLUSIONS AND CLINICAL RELEVANCE: Seroreactivity to Leptospira serovars among veterinary staff adhering to standard hygiene protocols and pet owners exposed to dogs with acute leptospirosis was uncommon.

DEVELOPING A METHOD FOR IDENTIFYING AND REDUCING FUNCTIONAL DISCREPANCIES OF INFORMATION SYSTEMS

Currently more than half of Electronic Health Record (EHR) projects fail. Most of these failures are not due to flawed technology, but rather due to the lack of systematic considerations of human issues. Among the barriers for EHR adoption, function mismatching among users, activities, and systems is a major area that has not been systematically addressed from a human-centered perspective. A theoretical framework called Functional Framework was developed for identifying and reducing functional discrepancies among users, activities, and systems. The Functional Framework is composed of three models – the User Model, the Designer Model, and the Activity Model. The User Model was developed by conducting a survey (N = 32) that identified the functions needed and desired from the user’s perspective. The Designer Model was developed by conducting a systemic review of an Electronic Dental Record (EDR) and its functions. The Activity Model was developed using an ethnographic method called shadowing where EDR users (5 dentists, 5 dental assistants, 5 administrative personnel) were followed quietly and observed for their activities. These three models were combined to form a unified model. From the unified model the work domain ontology was developed by asking users to rate the functions (a total of 190 functions) in the unified model along the dimensions of frequency and criticality in a survey. The functional discrepancies, as indicated by the regions of the Venn diagrams formed by the three models, were consistent with the survey results, especially with user satisfaction. The survey for the Functional Framework indicated the preference of one system over the other (R=0.895). The results of this project showed that the Functional Framework provides a systematic method for identifying, evaluating, and reducing functional discrepancies among users, systems, and activities. Limitations and generalizability of the Functional Framework were discussed.

Análisis de la política de nutrición en Colombia

Objetivo: Valorar la política de nutrición formulada en el Plan Nacional de Alimentación y Nutrición (PNAN) colombiano, 1996-2005, a partir de informantes clave (IC), planificadores y técnicos. Materiales y Métodos: Estudio descriptivo mediante encuesta transversal estructurada a 77 IC: 17 planificadores y 60 técnicos del PNAN. Variables: factores determinantes del problema alimentario, existencia de una política nutricional, valoración de políticas involucradas con seguridad alimentaria y, variables organizativas de la política. Se construyó un Índice de Posición (IP) que cuantificó las opiniones aportadas por los IC (0-0,33=valoración positiva; 0,34-0,67parcialmente/reajustarse; 0,68-1valoración negativa). Resultados: El 79 % de informantes clave coinciden en que existe una Política de Nutrición, pero debe reajustarse (IP=0,50 planificadores, IP=0,54 técnicos). Falta acuerdo entre IC sobre la coordinación institucional, mientras que los planificadores opinan que hay coordinación entre un grupo reducido de entidades incluyendo la suya (IP=0,33); los técnicos opinan que no hay coordinación entre todas las instituciones (IP=0,75), además opinan que la estrategia de investigación no ha tenido éxito (IP=0,73). Conclusiones: Diez años después de la Política de Nutrición en Colombia, los IC opinan que debe reajustarse. Estrategias como la coordinación e investigación pueden optimizarse para alcanzar sus objetivos.

A study of the relationship between educational placement and the achievement of urban low socioeconomic Hispanic middle school students with and without specific learning disabilities

Public schools traditionally have been held accountable for educating the majority of the nation’s school children, and through the years, these schools have been evaluated in a variety of ways. Currently, evaluation measures for accountability purposes consist solely of standardized test scores. In the past, only test scores of general education students were analyzed. Laws governing the education of students with disabilities, however, have extended accountability measures not only to include those students, but to report their scores in a disaggregated form (No Child Left Behind Act, 2001). The recent emphasis on accountability and compliance has resulted in the need for schools to carefully examine how programs, services, and policies impact student achievement (Bowers & Figgers, 2003). ^ Standard-based school reform and accountability systems have raised expectations about student learning outcomes for all students, including those with disabilities and minority students. Yet, overall, racial/ethnic minority students are performing well below their White non-Hispanic peers in most academic areas. Additionally, with respect to special education, there exists an enduring problem of disproportionate representation of racial/ethnic minority students (National Research Council, 2000). ^ This study examined classroom placement (inclusive versus non-inclusive) relative to academic performance of urban, low socioeconomic Hispanic students with and without disabilities in secondary content area classrooms. A mixed method research design was used to investigate this important issue using data from a local school district and results from field observations. The study compared performance levels of four middle school Hispanic student subgroups (students with disabilities in inclusive settings, students without disabilities in inclusive settings, students with disabilities in resource settings, and student without disabilities in general education settings) each in their respective placements for two consecutive years, exploring existing practices within authentic settings. ^ Significant differences were found in the relationship of educational placement and achievement between grade level and disability in the areas of math and reading. Additionally, clear and important differences were observed in student-teacher interactions. Recommendations for further researchers and stakeholders include soliciting responses from teams at the schools composed of general education and special education teachers, administrative personnel, and students as well as broadening the study across grade levels and exceptionalities. ^

The Corporatization of Higher Education

This essay reviews recent books and articles that examine the politics and economics of the restructuring of public universities in the United States. The author weaves the arguments together to point to several prominent trends: increased corporatization of university governance and increased dependence on the market for resources previously provided by the state, reduction of full-time faculty in favor of instructors and adjuncts, dramatic growth of administrative personnel, and mounting student debt. The history of these developments is explored by examining the roots of the political attacks on the public university.

The Influence of the Guatemalan Municipal Orchestra's Curriculum on the Social Relations of its Members

The purpose of this case study is to determine the influence of the curriculum used by the Guatemalan Municipal Orchestra (GMO) upon the social interactions of its members. Social interactions include relations with families, teachers, and music colleagues. To determine this influence, the researcher framed the study using three main components: the impact of music in the development of children’s social skills; the curricula forming educational processes; and the characteristics of the Venezuela musical program, El Sistema. These foundations are explored via the tenets of participatory literacy. The data collection included interviews, surveys, and observation of students, parents, teachers, and administrative personnel. Two primary themes emerged from the data analysis: the development of a sense of community and the presence of intrinsic and external motivators implicit in the GMO environment. The final analysis suggests that curricular practices in the GMO positively influenced the development of students’ social interactions.

Implementação de um Sistema de Gestão da Qualidade na USF Fafe Sentinela

Dissertação de Mestrado em Gestão Integrada da Qualidade, Ambiente e Segurança

Prevalencia de síntomas musculoesqueléticos en personal que labora en una Central eléctrica en las actividades de Gestión y Control de Pérdidas de Energía en Norte de Santander, 2016

Introducción: Los trastornos musculoesqueléticos de origen laboral son la primera causa de baja en los trabajadores produciendo disminución de la capacidad productiva y reducción del salario y para las empresas suponen disfunciones de la actividad y pérdidas económicas. Objetivo: Identificar la prevalencia de síntomas musculoesqueléticos del personal tanto operativo como administrativo que laboran en la central eléctrica en Norte de Santander. Metodología: Estudio de corte transversal en una población de 184 trabajadores que laboran para la sección de gestión y control de pérdidas de energía en la Central eléctrica de Norte de Santander. Se utilizó como instrumento para la recolección de información el cuestionario Nórdico de Kuorinka en su versión en español, que permite realizar la detección y análisis de síntomas musculoesqueléticos de la población expuesta, el cual consta de dos partes, la primera que incluye datos socio demográficos tales como antecedentes personales y actividad laboral y la segunda que permite registrar síntomas músculo-esqueléticos en los segmentos corporales (cuello, hombros, codos, muñecas/manos, espalda superior, espalda inferior). El análisis descriptivo incluyó el cálculo de la media y los porcentajes y para estimar asociaciones se utilizó odds ratio (OR) Resultados: El 88% de los trabajadores eran hombres, con una media de edad de 36,1(±10,5) años. El 20,7% percibía molestias en el cuello y el 17,4 % en las muñecas. Tuvieron más riesgo de percibir molestias en la región del cuello las mujeres (OR 20,54), los trabajadores que pertenecen al sector administrativo (OR 15,9), los que no realizar actividad física (OR 2,33), los que tienen menos de 1 año en el cargo (OR 2,9) y los que tenían un Índice de masa corporal mayor de 25 (OR 1,31). Conclusiones: Ser mujer y trabajar en el sector administrativo influyen en la percepción de molestias y síntomas osteomusculares con mayor prevalencia en las zonas corporales de el cuello y las muñecas o manos. De acuerdo a lo encontrado en el estudio se sugiere la realización de actividades en salud laboral que prevengan el riesgo ergonómico.