Privacy-friendly Business Models for Location-Based Mobile Services

This paper presents a theoretical model to analyze the privacy issues around location based mobile business models. We report the results of an exploratory field experiment in Switzerland that assessed the factors driving user payoff in mobile business. We found that (1) the personal data disclosed has a negative effect on user payoff; (2) the amount of personalization available has a direct and positive effect, as well as a moderating effect on user payoff; (3) the amount of control over user's personal data has a direct and positive effect, as well as a moderating effect on user payoff. The results suggest that privacy protection could be the main value proposition in the B2C mobile market. From our theoretical model we derive a set of guidelines to design a privacy-friendly business model pattern for third-party services. We discuss four examples to show the mobile platform can play a key role in the implementation of these new business models.

Development of a Business Model that Supports Mobile Value-Added Services Market Creation in Emerging Countries

Tutkielman tavoitteena on luoda liiketoimintamalli, joka tukee langattomien matkaviestintäpalveluiden markkinoiden luomista kehittyvillä markkinoilla. Teoreettinen osa tarkastelee langattomien matkaviestintäpalveluiden liiketoimintamallin kehittämisen tärkeimpiä elementtejä CIS maissa. Teoreettisen kappaleen tuloksena saadaan puitteet, jonka avulla liiketoimintamalli matkaviestintäpalveluille voidaan kehittää. Tutkielman empiirinen osa on toteutettu case tutkimuksena, jonka tavoitteena on ollut langattomien matkaviestintäpalvelujen markkinoiden luominen CIS maissa. Pääasiallinen empiirisen tiedon lähde on ollut teemahaastattelut. Tuloksena saatuja empiirisen osan tietoja verrataan teoriakappaleen vastaaviin tuloksiin Tulokset osoittavat, että radikaalin korkean teknologian innovaation markkinoiden luominen on hidas prosessi, joka vaatii kärsivällisyyttä yritykseltä. Markkinoiden, teknologian ja strategian epävarmuustekijät tuovat epävarmuutta kehittyvälle toimialalle ja markkinoille, joka vaikeuttaa liiketoimintamallin kehittämistä. Tärkein tekijä on palvelujen markkinointi ennemmin kuin teknologian. Avain kyvykkyys markkinoiden luomisessa on oppiminen, ei tietäminen.

Productizing professional marketing services through service blueprinting

The goal of this research is to study how knowledge-intensive business services can be productized by using the service blueprinting tool. As services provide the majority of jobs, GDP and productivity growth in Europe, their continuous development is needed for Europe to retain its global competitiveness. As services are turning more complex, their development becomes more difficult. The theoretical part of this study is based on researching productization in the context of knowledge-intensive business services. The empirical part is carried out as a case study in a KIBS company, and utilizes qualitative interviews and case materials. The final outcome of this study is an updated productization framework, designed for KIBS companies, and recommendations for the case company. As the results of this study indicate, productization expanded with service blueprinting can be a useful tool for KIBS companies to develop their services. The updated productization framework is provided for future reference.

Development of sales invoicing process in industrial services

The objective of this Master’s thesis is to find ways to streamline the invoicing process of the case company. In order to streamline the process, the bottlenecks and development areas of the present invoicing process needs to be identified. The bottlenecks are based on interviews made to personnel. The thesis also offers solutions to overcome the identified bottlenecks. The problem is the slowness of the invoicing process which should get rid off. The slow invoicing process causes delays in obtaining payments. There are many reasons for the slowness and inefficiency of the invoicing process. One of the biggest reasons is that the information systems are not deployed entirely. It causes additional work for everyone. Practices with the customers affect also to the smooth flow of invoicing. The contracts determine when the customer can be invoiced but also work approvals, missing work orders and customer’s own invoicing basis slow the process. The fastest and cheapest solution is to deploy the systems better and do things correctly. Thus duplicated work would decrease and resources would be saved. The work allocation should be modified and the practices with customer should be influenced too. In the future the meaning of IT should be highlighted and new devices exploited.

Recueil de lois, ordonnances, décrets, réglements et circulaires concernant les différents services du Ministère des travaux publics : ancien Recueil Potiquet / dressé par les soins de l'Administration centrale

1922 (SER2,T30).

Recueil de lois, ordonnances, décrets, réglements et circulaires concernant les différents services du Ministère des travaux publics : ancien Recueil Potiquet / dressé par les soins de l'Administration centrale

1921 (SER2,T29).

Recueil de lois, ordonnances, décrets, réglements et circulaires concernant les différents services du Ministère des travaux publics : ancien Recueil Potiquet / dressé par les soins de l'Administration centrale

1889 (SER2,T4).

Recueil de lois, ordonnances, décrets, réglements et circulaires concernant les différents services du Ministère des travaux publics : ancien Recueil Potiquet / dressé par les soins de l'Administration centrale

1924/01/01 (SER2,T32)-1924/03/31 (SER2,T32).

Recueil de lois, ordonnances, décrets, réglements et circulaires concernant les différents services du Ministère des travaux publics : ancien Recueil Potiquet / dressé par les soins de l'Administration centrale

1906 (SER2,T15).

Recueil de lois, ordonnances, décrets, réglements et circulaires concernant les différents services du Ministère des travaux publics : ancien Recueil Potiquet / dressé par les soins de l'Administration centrale

1893 (SER2,T6).

Recueil de lois, ordonnances, décrets, réglements et circulaires concernant les différents services du Ministère des travaux publics : ancien Recueil Potiquet / dressé par les soins de l'Administration centrale

1876 (SER1,T11)-1878.

Recueil de lois, ordonnances, décrets, réglements et circulaires concernant les différents services du Ministère des travaux publics : ancien Recueil Potiquet / dressé par les soins de l'Administration centrale

1886 (SER2,T3)-1888.

Recueil de lois, ordonnances, décrets, réglements et circulaires concernant les différents services du Ministère des travaux publics : ancien Recueil Potiquet / dressé par les soins de l'Administration centrale

1897 (SER2,T9)-1898.

Recueil de lois, ordonnances, décrets, réglements et circulaires concernant les différents services du Ministère des travaux publics : ancien Recueil Potiquet / dressé par les soins de l'Administration centrale

1863 (SER1,T9,PART1)-1866.

Recueil de lois, ordonnances, décrets, réglements et circulaires concernant les différents services du Ministère des travaux publics : ancien Recueil Potiquet / dressé par les soins de l'Administration centrale

1907 (SER2,T16).