CRM and higher education : developing a monitoring system to improve relationships in e-learning environments

Peer-reviewed

Broadening the CRM domain of application to higher educational (e-learning) environments

In this paper, we reflect about the broadening of the field of application of CRM from the business domain to a wider context of relationships in which the inclusion of non-profit making organizations seems natural. In particular, we focus on analyzing the suitability of adopting CRM processes by universities and higher educational institutions dedicated to e-learning. This is an issue that, in our opinion, has much potential but has received little attention in research so far.

Towards automated specifications of scenarios in enhanced learning technology

Recent standardization efforts in e-learning technology have resulted in a number of specifications, however, the automation process that is considered essential in a learning management system (LMS) is a lessexplored one. As learning technology becomes more widespread and more heterogeneous, there is a growing need to specify processes that cross the boundaries of a single LMS or learning resource repository. This article proposes to obtain a specification orientated to automation that takes on board the heterogeneity of systems and formats and provides a language for specifying complex and generic interactions. Having this goal in mind, a technique based on three steps is suggested. The semantic conformance profiles, the business process management (BPM) diagram, and its translation into the business process execution language (BPEL) seem to be suitable for achieving it.

An ontology to automated learning scenarios? an approach to its knowledge domain

Automation or semi-automation of learning scenariospecifications is one of the least exploredsubjects in the e-learning research area. There isa need for a catalogue of learning scenarios and atechnique to facilitate automated retrieval of stored specifications. This requires constructing anontology with this goal and is justified inthis paper. This ontology must mainlysupport a specification technique for learning scenarios. This ontology should also be useful in the creation and validation of new scenarios as well as in the personalization of learning scenarios or their monitoring. Thus, after justifying the need for this ontology, a first approach of a possible knowledge domain is presented. An example of a concrete learning scenario illustrates some relevant concepts supported by this ontology in order to define the scenario in such a way that it could be easy to automate.

Conceptual Interpretation of LOM and its Mapping to Common Sense Ontologies

Peer-reviewed

A catalogue of Primitive Scenario-Types : The First Step to the Automation of Learning Scenarios

Peer-reviewed

Simulation of a Virtual Campus at the Open University of Catalonia

Peer-reviewed

Bidding support for computational resources

Peer-reviewed

Expanding the Customer Relationship Management scope to the non-profit organizations : an analysis focused on the e-university domain

Peer-reviewed

Efectos Visuales de las Aceleraciones Positivas Simulados por Ordenador

El artículo describe la simulación por ordenador digital de los efectos visuales en el organismo humano sometido a aceleraciones prositivas en sentido craneocaudal. Los resultados obtenidos posibilitan la utilización de un método complementario para la evaluación de la tolerancia a las aceleraciones positivas.

The experience of identity transformation process for people living with tetraplegia and paraplegia = El proceso de reconstrucción de la identidad de las personas afectadas de una paraplejia o tetraplejia

A spinal cord injury (SCI) is perceived as a source of biographical disruption, not only at a physical level but also in terms of people’s life stories, their motivation and their self-esteem. The aim of this study is to explore the factors that people with spinal cord injuries perceive as contributing to rebuilding their sense of self. Two focus groups were established from the SCIcommunity, one of which was made up of 14 people with paraplegia and the other of 9 people with tetraplegia. In addition, four individual interviews were conducted with the participants. The results of content analysis show that the two most prominent factors in the process of identity renegotiation are the partial transformation of the subject’s identity followed by a coming to terms with that new identity. To rebuild self-worth, the importance of finding a balance between change and continuity was identified. Renegotiation of identity after a spinal cord injury is a complex phenomenon that greatly influences the SCI individual’s quality of life perceptions. Reaching a balance between the changes experienced due to the injury and finding a sense of continuity can be either facilitated or obstructed by the economic, political, legal, architectural, and social context

Influència de l'educació envers prevenció d'úlceres per pressió en els coneixements dels professionals de l'equip d'infermeria i en la prevalença

Les úlceres per pressió són considerades com una de les cinc causes més comunes de dany al pacient. El 95% de les lesions, són evitables i els membres de l’equip d’infermeria són responsables de la seva prevenció. Varis estudis demostren un dèficit de coneixement dels professionals de l’equip d’infermeria envers prevenció d’UPP.En el següent projecte d’estudi, de disseny experimental longitudinal ambispectiu, es proposa avaluar l’eficàcia d’una intervenció educativa enfocada en la prevenció d’UPP i dirigida a l’equip d’infermeria per la disminució de la incidència d’UPPEl projecte consta de 6 fases. Una primera en la que es determinarà, mitjançant la revisió de les històries clíniques, la prevalença d’UPP. Posteriorment i amb l’aplicació d’un qüestionari, es valoraran els coneixements d’infermeria abans (fase 2) i després (fase 4) de la realització d’un programa educatiu (fase 3). Durant la fase 5 i amb l’ajuda d’una graella d’observació, es determinarà la incidència d’UPP durant un any des de l’aplicació del programa educatiu. A la fase 6 i passat més d’un any, es tornaran a avaluar els coneixements de l’equip d’infermeria

Uptake and factors that influence the use of ‘sit less, move more’ occupational intervention strategies in Spanish office employees

Background Little is known about the types of ‘sit less, move more’ strategies that appeal to office employees, or what factors influence their use. This study assessed the uptake of strategies in Spanish university office employees engaged in an intervention, and those factors that enabled or limited strategy uptake. Methods The study used a mixed method design. Semi-structured interviews were conducted with academics and administrators (n = 12; 44 ± 12 mean SD age; 6 women) at three points across the five-month intervention, and data used to identify factors that influenced the uptake of strategies. Employees who finished the intervention then completed a survey rating (n = 88; 42 ± 8 mean SD age; 51 women) the extent to which strategies were used [never (1) to usually (4)]; additional survey items (generated from interviewee data) rated the impact of factors that enabled or limited strategy uptake [no influence (1) to very strong influence (4)]. Survey score distributions and averages were calculated and findings triangulated with interview data. Results Relative to baseline, 67% of the sample increased step counts post intervention (n = 59); 60% decreased occupational sitting (n = 53). ‘Active work tasks’ and ‘increases in walking intensity’ were the strategies most frequently used by employees (89% and 94% sometimes or usually utilised these strategies); ‘walk-talk meetings’ and ‘lunchtime walking groups’ were the least used (80% and 96% hardly ever or never utilised these strategies). ‘Sitting time and step count logging’ was the most important enabler of behaviour change (mean survey score of 3.1 ± 0.8); interviewees highlighted the motivational value of being able to view logged data through visual graphics in a dedicated website, and gain feedback on progress against set goals. ‘Screen based work’ (mean survey score of 3.2 ± 0.8) was the most significant barrier limiting the uptake of strategies. Inherent time pressures and cultural norms that dictated sedentary work practices limited the adoption of ‘walk-talk meetings’ and ‘lunch time walking groups’. Conclusions The findings provide practical insights into which strategies and influences practitioners need to target to maximise the impact of ‘sit less, move more’ occupational intervention strategies.

Disseny i implementació de la base de dades d'un sistema de recollida de dades d'activitat física provinents de dispositius wearables, en el marc d'un projecte big data de salut

Aquest treball de final de carrera vol donar una solució a un suposat encàrrec de la Unió Europea de construir una base de dades relacional que permeti emmagatzemar dades de l'activitat física dels ciutadans, obtingudes a partir de dispositius wearables, i dades de l'estat de salut i malalties diagnosticades, recollides pels sistemes informàtics dels diferents serveis de salut. Amb totes aquestes dades recopilades la nostra base de dades permetrà, a través d'aplicacions d'alt nivell, extreure informació útil que permeti conèixer l'estat de salut real dels ciutadans i dissenyar actuacions i campanyes que permetin la seva millora.