Plan de Mejoramiento Para la Empresa AAA PH SAS Asistencia y Administración A Propiedad Horizontal

La oportunidad del mercado se define como la necesidad de abarcar el mercado de la administración de propiedad horizontal y la venta de copropiedades. Mercado que se encuentra en crecimiento en Bogotá. Enfocándonos en los estratos 5 y 6 de las localidades de Usaquén, Suba y Chapinero. En la actualidad son muy pocas las empresas especializadas en la administración de propiedad horizontal. Existen muchas empresas que intentan abarcar este mercado, pero no hay estrategias de fondo que permitan la satisfacción de los clientes, ni que generen valor agregado. Por lo tanto consideramos que es posible incursionar en el mercado con una idea que introduzca valor, que sea flexible, que cuente con estándares de calidad y que involucre la tecnología, de la mano del internet y la intención de hacerle la vida más fácil a los consejeros y copropietarios. El servicio principal de este emprendimiento es la administración de propiedad horizontal y el servicio secundario es la administración inmobiliaria para la venta de copropiedades. Nuestra capacidad de generar valor está dada a través de nuestra oficina virtual, nuestra estrategia de comunicación, nuestros aliados estratégicos y la asistencia personal dedicada. Las cuales creemos son la base fundamental para aprovechar esta oportunidad de negocio, generando empleo y obteniendo muy buenas ganancias y rentabilidades en el mediano y largo plazo. Hoy el mercado de la propiedad horizontal se encuentra en crecimiento. El tamaño del mercado es de (61.200’000.000) sesenta y un mil doscientos millones de pesos anuales, y crece en promedio alrededor del 1 %. Lo anterior según un estudio de proyección - Perspectivas del mercado de vivienda nueva y del sector edificador en 2012- realizado por la Cámara Colombiana de La Construcción (CAMACOL). AAA PH SAS o Asistencia y Administración a Propiedad Horizontal, cuanta en la actualidad con una participación en el mercado del 0,07843 por ciento, pero para el final de esta proyección se contara con una participación del 0.3921 por ciento. El proyecto se encuentra ubicado en la Avenida carrera 15 número 144-43 apartamento 101, Bogotá DC. El radio de acción está enfocado en las localidades de Suba, Chapinero y Usaquén en las copropiedades estrato 5 y 6. En el futuro se espera abarcar un radio mucho más amplio con oficinas en puntos estratégicos de la ciudad e involucrar municipios aledaños a la ciudad de Bogotá (Chía, Cota, Cajicá), y tal vez otras ciudades del país (Cartagena, Medellín) La inversión es de 22 millones de pesos. Los ingresos por ventas en el primer año son de 77 millones de pesos, en el segundo año de 135 millones de pesos y en el tercer año de 211 millones de pesos. La utilidad neta del primer año es de $ 631.866 pesos, en el segundo año de $ 17.827.602 pesos y en el tercer año de $ 28.024.867 pesos. Los gastos en su mayoría se ven reflejados en la mano de obra fija, ya que nuestros empleados tienen muy buenas capacidades y son retribuidos con un salario por encima del promedio del mercado. Esto porque nuestra intención es posicionar nuestra marca por nuestra exclusiva calidad de servicio, experiencia y alto contenido tecnológica para agilizar y facilitar procesos. La rentabilidad bruta es de del 77.63% anual. La rentabilidad sobre las ventas es de 0.82% anual, pero es necesario considerar que los valores de venta están siendo aproximados y según nuestra experiencia estos valores de venta serán mucho mayores, debido a la capacidad y el reconocimiento que ya tiene la empresa. Teniendo en cuenta que en la actualidad tenemos contratos que representan ingresos del doble del promedio presentado en esta proyección. De igual forma hay que considerar que en el mercado inmobiliario las comisiones por ventas pueden aumentar significativamente. La rentabilidad sobre la inversión supera a la del comportamiento del mercado o interés de oportunidad en un poco más de 9 millones de pesos. Esto significa que es un proyecto viable que genera mejores resultados que los del mercado de oportunidad, evidenciando que podríamos generar muy buenos ingresos. La tasa interna de retorno o TIR es igual a 33.22 %. Es un valor considerado alto pero que está de acuerdo a la tendencia del mercado de los servicios, en donde la TIR suele ser mucho más alta. Con este valor se recomienda seguir con el proyecto. Eso significa que por cada peso invertido en el proyecto se recupera cada peso y se generaran beneficios adicionales por 33.22 pesos. El valor del VPN o valor presente neto arrojado es de $9, 152,729 pesos. Esto quiere decir que se generan 9 millones de pesos adicionales al invertir los recursos en este proyecto, que en uno que rente el 14 % anual, por lo tanto se sugiere continuar con el proyecto e invertir los recursos. El indicador de viabilidad financiera, es el periodo de recuperación de la inversión (PRI). La inversión es de 22 millones de pesos, como la suma de las utilidades de los tres años es superior se afirma que la inversión se recupera en el tercer año.

Procesos de cambio organizacional en la academia. El caso de la Facultad de Administración de la Universidad del Rosario, 2002-2012.

Comprender las formas de participación de los estamentos presentes en una organización durante los procesos de transformación, así como los principales elementos que definen a este tipo de procesos, tomando como caso de trabajo al sector académico.

Análisis del problema de comunicación entre el gobierno de Juan Manuel Santos y la juventud, en el marco de los espacios y estrategias de participación y representación para los jóvenes (14-28 años) en Colombia

A lo largo de la historia reciente de Colombia se han establecido distintos mecanismos de participación y representación para los jóvenes en las diferentes esferas de la sociedad. Dichas dinámicas de participación juvenil requieren de la aplicación de distintas herramientas y estrategias de comunicación, que permitan el acceso de los jóvenes en los distintos programas, estrategias y espacios de participación y representación. Sin embargo dado el marco normativo en materia de juventud, esta investigación diagnostica la existencia de un problema de comunicación, sustentado en la falta de conocimiento por parte de los jóvenes de los diversos espacios de participación y representación. Por tal motivo se presentan distintas estrategias y medidas como alternativas de solución, con el objetivo de garantizar que los jóvenes en Colombia ejerzan sus derechos y deberes en materia de participación y representación.

Empowering IDP with SMS: a randomized controlled trial in Bogotá

We carried out a randomized controlled trial in Bogotá, the recipient of Colombia´s highest number of internally displaced people (IDP), to assess whether the use of SMS to communicate eligibility to social benefits fosters the welfare of victimized internal refugees. Only a fraction of IDP are elegible to benefits. We inform eligibility via SMS to a random half of IDP-households who are, and estimate the Local Average Treatment Effect of the text message on the knowledge of the benefits available tothe displaced population. We show that while on the average treated households know their rights better than controls, a more disaggregate analysis suggest that there is variation of awareness across benefits. The intervention was overall successful in empowering IDP and the use of SMS should be widened as a social policy instrument. However our results suggest that text messages should be complemented with other communication strategies, yet to be evaluated.

Análisis de las estrategias de comunicación política del movimiento 19 de Abril M-19 (1974-1994)

La presente tesis examina las diferentes estrategias de comunicación política del M-19 en tres etapas a lo largo de su historia; la etapa de surgimiento y consolidación como movimiento alzado en armas (1974-82); la etapa del proceso de paz (1982-90); y la etapa partidista de la ADM-19 (1990-94).

Casa-Museu Leal da Câmara: serviço educativo e estratégias de comunicação

RESUMO: A presente dissertação de Mestrado teve como objectivo a análise e caracterização das actividades do serviço educativo e das estratégias de comunicação da Casa-Museu de Leal da Câmara (CMLC). Partindo de um estudo de caso, pretendeu-se apresentar perspectivas futuras para o alargamento dos públicos, das actividades e das acções de comunicação na CMLC e em museus do mesmo tipo. Esta investigação incide sobre o período de 2003 a 2011, isto é, desde a criação do serviço educativo até aos dias de hoje. Para melhor conhecer o objecto de estudo torna-se necessário apresentar o artista/patrono e caracterizar o território (Rinchoa) onde se insere a CMLC, bem como a comunidade que habita no Município de Sintra. Esta comunidade, outrora chamada saloia, influenciou a obra do artista assim como as suas actividades. De modo a caracterizar o público-alvo das actividades educativas foram realizados inquéritos sobre o serviço educativo. Pretendeu-se com estes inquéritos, por um lado, conhecer o nível de satisfação do público escolar e não escolar e, por outro, aferir quais as condições que permitiriam o alargamento das actividades educativas ao público em geral. Tendo ainda por objectivo conhecer a visibilidade e os meios através dos quais o público teve conhecimento da CMLC, realizou-se o inquérito sobre comunicação. Para além dos inquéritos sobre o serviço educativo e comunicação foram ainda realizadas seis entrevistas, três das quais aos dirigentes da Câmara Municipal de Sintra directamente ligados aos destinos da CMLC e outras três entrevistas a parceiros e participantes nas actividades do serviço educativo. Após análise de todos os dados recolhidos conclui-se que o público-alvo do serviço educativo é o público escolar e que a CMLC é visitada maioritariamente pela comunidade local escolar. A maioria dos visitantes fica a conhecer a CMLC através de outros meios como a escola ou o trabalho e não através dos meios de comunicação onde a Casa-Museu é frequentemente divulgada. ABSTRACT: The aim of this Master's thesis was to analyze and characterize the activities of the educational service and communication strategies of the Casa Museu Leal da Câmara (CMLC). Starting from a case study, we have sought to present future prospects for extending the public, the activities and these communication actions from CMLC to the museums of the same type. This research focuses on the period from 2003 to 2011, i.e. (that is), since the creation of the educational service to the present day. To better understand the object of this study it is necessary to present the artist / patron and the territory around CMLC (Rinchoa) where it belongs, as well as the community that inhabits the Municipality of Sintra. This community, formerly known as rustic (saloia) has influenced the artist's work and his activities. There were conducted surveys about the educational service to further understand the target of the educational activities. This was intended to determine the level of school and non school public satisfaction with this service and the main needs for its extension to the general public. To understand the visibility and the means by which the public was aware of the CMLC an inquiry was held on the communication methods. In addition to inquiries about the educational service and communication six interviews were also carried out, three of which to the leaders of the Municipality of Sintra directly linked to the policies of the CMLC and the others to partners and participants in the activities of educational services. After analyzing all the data we have concluded that the target audience of educational services is the school public and that the CMLC is visited mostly by the local school community. Most visitors became aware of the CMLC through other means as school or workplace and not through the media where the CMLC is often released.

Helpful information for parents of newly diagnosed hearing-impaired children

This paper presents an information booklet for parents of newly diagnosed hearing-impaired children. The booklet provides basic supplemental information to aid parents in understanding hearing impairment, audiologic information, and educational options. Topics covered include audiograms, educational methods, hearing aids, cochlear implants, informational resources, communication strategies, and hearing health-care specialists.

The researcher-farmer interface in the rice-wheat system: moving from agricultural productivity to livelihoods

This chapter explores some of the implications of adopting a research approach that focuses on people and their livelihoods in the rice-wheat system of the Indo-Gangetic Plains. We draw on information from a study undertaken by the authors in Bangladesh and then consider the transferability of our findings to other situations. We conclude that if our research is to bridge the researcher-farmer interface, ongoing technical research must be supported by research that explores how institutional, policy, and communication strategies determine livelihood outcomes. The challenge that now faces researchers is to move beyond their involvement in participatory research to understand how to facilitate a process in which they provide information and products for others to test. Building capacity at various levels for openness in sharing information and products–seeing research as a public good for all–seems to be a prerequisite for more effective dissemination of the available information and technologies.

Participatory research approaches in the development of improved management practices in indigenous chickens production systems with smallholder farmers in Kenya

This thesis is concerned with development of improved management practices in indigenous chicken production systems in a research process that includes participatory approaches with smallholder farmers and other stakeholders in Kenya. The research process involved a wide range of activities that included on-station experiments, field surveys, stakeholder consultations in workshops, seminars and visits, and on-farm farmer participatory research to evaluate the effect of some improved management interventions on production performance of indigenous chickens. The participatory research was greatly informed from collective experiences and lessons of the previous activities. The on-station studies focused on hatching, growth and nutritional characteristics of the indigenous chickens. Four research publications from these studies are included in this thesis. Quantitative statistical analyses were applied and they involved use of growth models estimated with non-linear regressions for the growth characteristics, chi-square determinations to investigate differences among different reciprocal crosses of indigenous chickens and general linear models and covariance determination for the nutrition study. The on-station studies brought greater understanding of performance and production characteristics of indigenous chickens and the influence of management practices on these characteristics. The field surveys and stakeholder consultations helped in understanding the overarching issues affecting the productivity of the indigenous chickens systems and their place in the livelihoods of smallholder farmers. These activities created strong networking opportunities with stakeholders from a wide spectrum. The on-farm farmer participatory research involved selection of 200 farmers in five regions followed by training and introduction of interventions on improved management practices which included housing, vaccination, deworming and feed supplementation. Implementation and monitoring was mainly done by individual farmers continuously for close to one and half years. Six quarterly visits to the farms were made by the research team to monitor and provide support for on-going project activities. The data collected has been analysed for 5 consecutive 3-monthly periods. Descriptive and inferential statistics were applied to analyse the data collected involving treatment applications, production characteristics and flock demography characteristics. Out of the 200 farmers initially selected, 173 had records on treatment applications and flock demography characteristics while 127 farmers had records on production characteristics. The demographic analysis with a dissimilarity index of flock size produced 7 distinct farm groups from among the 173 farms. Two of these farm groups were represented in similar numbers in each of the five regions. The research process also involved a number of dissemination and communication strategies that have brought the process and project outcomes into the domain of accessibility by wider readership locally and globally. These include workshops, seminars, field visits and consultations, local and international conferences, electronic conferencing, publications and personal communication via emailing and conventional posting. A number of research and development proposals were also developed based on the knowledge and experiences gained from the research process. The thesis captures the research process activities and outcomes in 8 chapters which include in ascending order – introduction, theoretical concepts underpinning FPR, research methodology and process, on-station research output, FPR descriptive statistical analysis, FPR inferential statistical analysis on production characteristics, FPR demographic analysis and conclusions. Various research approaches both quantitative and qualitative have been applied in the research process indicating the possibilities and importance of combining both systems for greater understanding of issues being studied. In our case, participatory studies of the improved management of indigenous chickens indicates their potential importance as livelihood assets for poor people.

Greve do voto: a política da antipolítica nas eleições municipais de 2004 em Fortaleza

This study discusses the use of communication strategies in the dispute for political hegemony in the contemporary society. In order to do so, one starts from the concept of politics in its broad sense, involving, besides parties and parliaments, the groups and organized social movements. The comprehension that the political activity, nowadays, involves the media, made part of this study be focused on the investigation of problems in this relationship. We analyzed, especially, the communication actions promoted by the Grupo Crítica Radical, in which participate, among others, Maria Luiza Fontenelle, former mayor of Fortaleza, and Rosa da Fonseca, former concillor. They left their old parties after a process of self-criticism concerning their incumbencies, partly influenced by the books of Robert Kurz about the collapse of capitalism . After this historical contextualization, one starts the analysis of the campaign Greve do Voto promoted by the Group during the municipal elections of 2004. The production of campaign material, the street drama, the small shows and the fact that the press covered the campaign are discussed starting from the theoretical formulations presented on this research, understanding, this way, the challenge of these groups to build an action against the hegemony allied to the universe of the mass media

Vivência comunicativa do enfermeiro com pacientes e familiares de unidades críticas: do discurso à prática

Pós-graduação em Enfermagem (mestrado profissional) - FMB

Rede de atenção ao câncer de mama: a busca da integralidade na organização do sistema de referência e contra-referência

Pós-graduação em Saúde Coletiva - FMB

Um olhar bioecológico sobre os efeitos da comunicação alternativa na interação professor-aluno com paralisia cerebral

Estudos sobre a sintática da comunicação têm revelado que tanto a repertório verbal como a não-verbal produzem modificações significativas na interação social, e, portanto, no desenvolvimento humano. A fala, por exemplo, tem sido vista como uma modalidade comunicativa socialmente exigida para a construção de relações nos diferentes contextos e culturas. Entretanto, essa modalidade nem sempre é o recurso mais disponível principalmente para aqueles que apresentam alterações no seu desenvolvimento. Diante disso, é comum que a pessoa com deficiência tente buscar formas compensatórias para expressar seus desejos, pensamentos e frustrações, por meio das expressões faciais, do movimento ocular e/ou de piscada e de movimentos intencionais como o apontar. Nesse sentido, os recursos e estratégias de comunicação alternativa tem sidosão utilizados como ferramentas úteis para que o indivíduo possa alcançar maior participação social nos diversos contextos em que se apresenta. No entanto, a literatura tem destacado que, no ambiente escolar, os entraves de comunicação entre o professor e o aluno com deficiência podem acarretar prejuízos ao processo de ensino-aprendizagem. Por isso, esta pesquisa teve como objetivo analisar a interação professor-aluno com paralisia cerebral antes e após a introdução dessas ferramentas. Para tanto, realizou-se estudo de caráter qualitativo, do tipo estudo de caso com pesquisa intervenção. As etapas principais deste estudo foram: filmagens dos episódios interativos sem os recursos de comunicação alternativa, capacitação dos professores na escola e filmagem dos episódios interativos com os recursos de comunicação alternativa. Os dados foram analisados de forma qualitativa, considerando as quatro dimensões do modelo bioecológico de desenvolvimento humano proposto por Bronfenbrenner (1998): Processo, Pessoa, Contexto e Tempo. Dentre os resultados desta pesquisa destacam-se: maior engajamento mútuo no desenvolvimento dos episódios, com aumento na extensão de elos comunicativos; melhor percepção da professora acerca das habilidades de comunicação da aluna e tendência desta educadora para a utilização dessas ferramentas com finalidade de ensino. A partir disso, concluiu-se que esses recursos dinamizaram as interações entre a professora e a aluna com paralisia cerebral. Contudo, a implementação de tais recursos no cotidiano escolar requer a interdependência positiva de diversos fatores, dentre os quais os atributos pessoais desenvolvimentalmente geradores e maior base de tempo regular com o uso dessas ferramentas.

Efeitos da comunicação alternativa na interação professor-aluno com paralisia cerebral não-falante

Speech has been regarded as a social communicative modality required for building relationships in different contexts and cultures. Nevertheless, this is not always a readily available resource, especially for those who have developmental disorders. In this sense, Augmentative and Alternative Communication resources and strategies have been used by nonspeaking students with disabilities as useful tools to achieve greater social participation in different environments. Therefore, the present study examined the interaction between teachers and a student with cerebral palsy before and after the use of Alternative Communication strategies in the classroom. The study had a quantitative and qualitative nature and was designed as an intervention study. There were four main stages: 1) filming before the introduction of the resources in the classroom, 2) training the school teachers 3) providing technical assistance regarding the use of alternative communication to the child's teacher 4) filming teacher-student interactions using these technological resources. The interactions were transcribed and grouped into links. In this research, a link means the initiator's behavior directed to the exchange partner and the response in sequence from the interlocutor back to the initiator. It was found that the established interactions presented a maximum of four links, with greater frequency for episodes of 1st and 2nd links. After the intervention, there were different contexts with the presence of interactions up to the 6th link, often greater frequency for episodes of 1st, 2nd and 3rd links. In addition, the teacher showed a tendency to use symbols only as a tool for evaluating and teaching concepts. This perception changed as the teacher became familiarized with the Augmentative and Alternative Communication technology resources.

Definição de públicos na gestão de relacionamentos de instituição privada de ensino superior

This paper aims to provide guidelines for the development of communication strategies and relationship to a Private Institution of Higher Education (PIHE), having as initial activity of this process the definition and distinction of its various stakeholders. Currently, it has become necessary due to changes the scene of higher education has been through. In general, competition is greater, the demands of customers increased, causing the university management to take new directions in order to plan the activities in the most possible professional way. The study enables the public to identify needs and preferences of each group, allowing the creation of communication strategies and more targeted and relationships more prosperous and sustainable, making them competitive advantages in the midst of this tumultuous contemporary educational context. Therefore, it was developed a study of public interest of Faculdades Integradas de Bauru - FIB - coupled with the development of a field research, exploratory and descriptive to get subsidies for a project relationship for the various stakeholders of the institution