Design and Development of a Performance Evaluation Prototype for IT Organizations in the Context of Outsourcing

The present study shows design and development of a performance evaluation prototype for IT organizations in the context of outsourcing. The main objective of this research is to help an IT organization in the context of outsourcing to realize its current standing, so it can take corrective steps where ever necessary and strive for continuous improvement. Service level management (SLM) process plays a crucial role in controlling the quality provision for IT service. Out sourcing is the process of entrusting the responsibility of providing certain goods and services to an external party. We have tried to identify as many as twenty complexities and categorized in to four headings. Complexities associated with contracts and SLAs,SLM process,SLM organization and complexities due to intrinsic characteristics. In this study it is possible to measure the quality of the performance of an IT organization in an outsourcing environment effectively

A critical study of major construction projects in kerala vis-a-vis effectiveness in project implementation

Chapter 1 presents a brief note on the state at which the construction industry stands at present, bringing into focus the significance of the critical study. Relevance of the study, area of investigation and objectives of the study are outlined in this chapter. The 2nd chapter presents a review of the literature on the relevant areas. In the third chapter an analysis on time and cost overrun in construction highlighting the major factors responsible for it has been done. A couple of case studies to estimate loss to the nation on account of delay in construction have been presented in the chapter. The need for an appropriate estimate and a competent contractor has been emphasised for improving effectiveness in the project implementation. Certain useful equations and thoughts have been formulated on this area in this chapter that can be followed in State PWD and other Govt. organisations. Case studies on project implementation of major projects undertaken by Government sponsored/supported organizations in Kerala have been dealt with in Chapter 4. A detailed description of the project of Kerala Legislature Complex with a critical analysis has been given in this chapter. A detailed account of the investigations carried out on the construction of International Stadium, a sports project of Greater Cochin Development Authority is included here. The project details of Cochin International Airport at Nedumbassery, its promoters and contractors are also discussed in Chapter 4. Various aspects of implementation which led the above projects successful have been discussed in chapter 5. The data collected were analysed through discussion and perceptions to arrive at certain conclusions. The emergence of front-loaded contract and its impact on economics of the project execution are dealt with in this chapter. Analysis of delays in respect of the various project narrated in chapter 3 has been done here. The root causes of the project time and overrun and its remedial measures are also enlisted in this chapter. Study of cost and time overrun of any construction project IS a part of construction management. Under the present environment of heavy investment on construction activities in India, the consequences of mismanagement many a time lead to excessive expenditure which are not be avoidable. Cost consciousness, therefore has to be keener than ever before. Optimization in investment can be achieved by improved dynamism in construction management. The successful completion of coristruction projects within the specified programme, optimizing three major attributes of the process - quality, schedule and costs - has become the most valuable and challenging task for the engineer - managers to perform. So, the various aspects of construction management such as cost control, schedule control, quality assurance, management techniques etc. have also been discussed in this fifth chapter. Chapter 6 summarises the conclusions drawn from the above criticalr1 of rhajor construction projects in Kerala.

Market Orientation and Organisational Performance of Nonprofit Organizations in Kerala

This study is the concentrates different nature and practice of Marketing in nonprofit organization.How market indication can contribute the organizational performance of nonprofit organizations.

Implementation Workshop: High Performance Work Organizations

Since the rise of the industrial revolution, there are few challenges that compare in scale and scope with the challenge of implementing lean principles in order to achieve high performance work systems. This report summarize key insights and learning by representatives from a cross section of organizations who are on this journey. Specifically, we report on findings from the first Lean Aircraft Initiative (LAI) Implementation Workshop, which was held on February 5-6, 1997.

Implementation Workshop: High Performance Work Organizations

Since the rise of the industrial revolution, there are few challenges that compare in scale and scope with the challenge of implementing lean principles in order to achieve high performance work systems. This report summarize key insights and learning by representatives from a cross section of organizations who are on this journey. Specifically, we report on findings from the first Lean Aircraft Initiative (LAI) Implementation Workshop, which was held on February 5-6, 1997. The report is not a “cookbook” or a “how to” manual. Rather, it is a summary of the first phase in a learning process. It is designed to codify lessons learning, facilitate diffusion among people not at the session, and set the stage for further learning about implementation.

Psychometric properties of the Spanish version of the Collective Efficacy Questionnaire for Sports

Resumen tomado de la publicaci??n

Leadership in entrepreneurial organizations : Context and motives

Resumen tomado de la publicaci??n

La gestión del agua: el desafío chino. Iniciativas medio ambientales chinas y el manejo del río Mekong. Periodo de estudio: 1980 - 2010

El propósito de la presente investigación es evaluar la incidencia regional de las iniciativas chinas a favor de la gestión del agua del Río Mekong como elementos que contribuyen en la construcción de la percepción favorable para el gigante asiático. Producto del conjunto de reformas aplicadas desde 1978, China fue objeto de un crecimiento económico exponencial que algunos académicos denominan milagroso; sin embargo, dicho proceso involucró un impacto negativo sobre el medio ambiente y en particular sobre el agua del Estado. El deterioro ambiental chino implicó, por un lado, el desarrollo de medidas internas que pretenden reversar los efectos descritos en el marco de las diferentes cumbres mundiales sobre medio ambiente y por otro, la participación en iniciativas de carácter subregional que denotan cierto grado de pro-actividad del gigante asiático en materia ambiental.

The integral leadership in organizations

Integral leadership is an application of Wilber’s integral model, which acknowledged the interior, exterior, individual and collective dimensions that are present in all the circumstances of the life and that determine the way of conceiving, interpreting and carrying out the leaders’ actions. The present article exposes how the integral leader is understood from the point of view of the different dimensions and his interrelationships. It includes quadrants, levels, states, lines of development and types, characteristics the integral leader must have in his or her role inside the organization and the practices of transformation that the leader can use to become an integral leader.

Prospects for the Development of Administration and Challenges for the Management of Organizations

Administration, as incipient science, presents a series of challenges to the organization’sdirector and for academy itself. The adaptation, the strategy, the communication skills andeven the ability to radiate in the organization in the organization a sense of accomplishment,are approaches that will shape the development of the organization and management as aset of knowledge that should facilitate the sustainability of the organization as a complexsystem.

Actions of resiliencia opposite to the housing policies in the city of Buenos Aires, Argentina: the social organizations, the institutions, and the massive evictions

The current housing problems in the city of Buenos Aires revolves around two phenomena, the precariousness and the evictions, in a context that is conceived like housing emergency. In response to this situation, some institutional organisms and certain social organizations with territorial roots in the south of the city, began to take forward actions of resilience opposing to the massive evictions, which take place as consequence of the real-estate pressure, and were concerning to the hotels, pensions, tenancies, and usurped houses of this zone of the city. It will be analyzed the actions of resilience displayed by them in their individual and collective dimensions and their relation to housing policies.

International Organizations: Fostering Democracy “at Home”: From Silent Players to Salient Players?

The international dimension of democratisation is a major concern in the study of contemporary political systems. The analysis of domestic political transformations in which International Organisations (IOs) may be salient actors compromises the traditional inward-looking approach of comparative politics that holds democracy to be a domestic affair par excellence. Nevertheless, the maturity of any process of democratisation relies upon the establishment and sustainability of institutions that genuinely reflect the interests and socio-political identity of the citizens of that polity. The role of external influence, whether progressive or abrupt, is clearly limited in constructing and sustaining this process. However, the relevance of international variables in influencing the renaissance or enhancement of democracy has not been overlooked by either scholars or politicians over the past fifteen years. As a number of political systems went through what became known as the third wave of democratization, the role of IOs in breaking down undemocratic strongholds and in neutralising possible reversals began to gain momentum. Contending approaches and controversial case studies alike appear to elicit very different conclusions concerning the legitimacy and the effectiveness of international actors in this field. This analysis addresses the rationale underpinning the deployment of multilateral external actors as agents of democratisation. Drawing on an integrative theoretical approach and a comparative case study involving the democratisation agendas of the Organization of American States (OAS) and the United Nations (UN) in Latin America (LA), contrasting international models of deployment are assessed. It is argued that IOs’ democratisation strategies are based on institutional roadmaps leading towards the attainment of targets which vary according to three key ´guidelines’: how democracy is conceptualised, what cooperative strategies are used, and what frameworks for democratisation are adopted.-----La dimensión internacional de la democratización representa un fenómeno importante de los sistemas políticos contemporáneos. El hecho de que la transformación política interna sea incluida bajo el título de organizaciones internacionales (OI) indica un rompimiento con el enfoque tradicional de observación interna de la política comparativa, si se parte de la suposición de que la “democracia” es un asunto interno por excelencia. Hay procesos complejos que limitan la viabilidad de la fortuna democrática en la política interior, los cuales dependen de las estructuras representativas del poder que fluye de la legitimidad nacional y la identidad política. No obstante, los estímulos internacionales que sostienen a los sistemas nacionales de gobierno, estructurados alrededor de la construcción y la consolidación de la democracia, están en el centro de la política comparativa contemporánea. Cuando varios sistemas políticos atravesaban la tercera ola de democratización, las OI asumieron rápidamente una posición significativa como agentes que neutralizaban los miedos a la inversión de políticas, rompiendo lazos con formas antidemocráticas de gobierno y eliminando las normas informales de los juegos democráticos. Las dinámicas mencionadas dan fundamento para abordar el debate sobre los modelos externos de apoyo. Mediante un enfoque teórico integrador y un estudio comparativo de casos de las agendas de democratización de la Organización de Estados Americanos y las Naciones Unidas dirigidas a la problemática democrática latinoamericana, se aclaran modelos internacionales “ocultos” de despliegue. Se argumenta que las estrategias de las OI para democratizar se fundamentan en que los planes de desarrollo institucionales para la democratización lleguen a los objetivos democráticos a través de tres “guías” multilaterales: conceptualización de la democracia, estrategias de cooperación y marcos de referencia especiales para la democratización.

La pelota no se mancha: Un estudio histórico sobre el desarrollo y la política en FIFA

Esta investigación se centra en la Fédération Internationale de Football Association (FIFA) como organización política. Intenta responder dos interrogantes primordiales: 1) ¿cómo la FIFA ha constituido el poder que tiene actualmente y, así, hacerse del monopolio indiscutido del fútbol? Y 2) ¿cómo ha cambiado en el tiempo la política interna de FIFA y su vínculo con la política internacional? Para lograr esto, se realiza un estudio histórico, basado principalmente en documentos, que intenta caracterizar y analizar los cambios de la organización en el tiempo. Se enfatizan las últimas dos presidencias de FIFA, de João Havelange y Joseph Blatter, como casos de estudio.

Sports : Lance Armstrong and the Tour de France. 'Deportes : Lance Armstrong y el Tour de Francia'.

Recurso PROA. El Plan de Refuerzo, Orientación y Apoyo pretende abordar las necesidades asociadas al entorno sociocultural del alumnado mediante un conjunto de programas de apoyo a los centros educativos