As habilidades sociais em dependentes de álcool: Um estudo exploratório

A vida social de um indivíduo dependente do álcool é na maioria das vezes um factor de risco para continuar ou aumentar o consumo excessivo de bebidas alcoólicas. Um dos grandes fracassos do alcoólico é não cumprir adequadamente um papel social desejado, o que resulta em prejuízos para si mesmo e para os outros. O indivíduo que abusa no consumo, depressa perde a sua reputação junto de colegas, amigos e familiares, o que o deixa mais intolerante à frustração e aumenta o consumo. A mentira toma-se então sua aliada, pois através dela ele vai reduzindo a ansiedade causada pelo fracasso na vida social e que os outros teimam em deixar bem nítido. Identificar os problemas sociais dos quais o indivíduo padece, é fundamental para planear melhor uma estratégia de intervenção, quer seja ela de prevenção, de psicoterapia ou de reabilitação. Os programas de tratamento habitualmente propostos para a abordagem dos problemas derivados do consumo de álcool centram a sua atenção, quase exclusivamente, no comportamento aditivo como guia orientador da intervenção e como indicador objectivo do êxito do próprio programa Mas na maioria dos casos o comportamento aditivo é sim a manifestação mais objectiva de um profundo desajuste entre o sujeito consigo mesmo e com o seu meio ambiente. É por isso, objectivo dos processos de recuperação oferecer-lhe a possibilidade de recuperar a crença na palavra ou aprender o seu valor como meio de comunicação fundamental entre os homens. Para além de possibilitar aos sujeitos dependentes de álcool este valor, importa também incutir nos sujeitos o valor positivo de viver com limites; pois são especialistas em tentar sabotar a acção dos técnicos e em descobrir as suas debilidades para as utilizarem em seu interesse. Importa por isso, que aprendam o valor das leis e a utilidade, para todos, de cumpri-las (Kalina, 2001). Assim, o treino de habilidades sociais constitui uma parte importante dos tratamentos para os sujeitos com problemas de abuso de álcool e drogas. Foi nesse sentido que nos propusemos a identificar o nível de habilidades sociais em pessoas dependentes de álcool. O estudo que desenvolvemos é de carácter exploratório/descritivo, para o qual optámos por utilizar uma metodologia quantitativa. A amostra foi constituída por 229 indivíduos, do sexo masculino, dependentes de álcool, em instituições nacionais de referência na área da alcoologia O instrumento de recolha de dados é constituído por um Questionário de dados sócio demográficos, uma Escala de Habilidades Sociais e uma Escala de Auto-apreciação Pessoal. Constatamos que a amostra constituída por indivíduos dependentes de álcool apresenta uma pontuação média na Escala de Habilidades Sociais de 89.96, equivalente ao percentil 55 na tabela de parametrização de Gismero (2002). Este valor é claramente inferior ao conseguido por qualquer uma das outras amostras analisadas, seja a do estudo preliminar, seja a do estudo comparativo, constituída por indivíduos da população em geral e que conseguiram um percentil 70. ABSTRACT; The social life of a person dependent on alcohol is, most of the time, a risk factor to continue or increase the alcohol excessive consumption. One of the alcoholic failures is the fact that he is unable to perform an adequate social role, to the detriment of himself and others. A person, who abuses alcohol consumption, soon loses his reputation next to his colleagues, friends and relatives, which makes him intolerant of frustration and increases the alcohol consumption. To lie becomes his best ally, because it helps him to reduce the anxiety caused by the failure of his social life, what is promptly pointed out by others. To identify the individual social problems is essential to plan the best intervention strategy. This can be of prevention, psychotherapy or rehabilitation. The treatment programmers, usually proposed to deal with the problems caused by alcohol consumption, focus almost exclusively on the addictive behaviour, as a guide line for the intervention and as an objective indicator of the success of the programme itself. But, in most cases, the addictive behaviour is an objective manifestation of a deep break off of the individual with himself and with his environment. That is why the aim of the recuperation process is to offer the individual the possibility to recover their belief on the word or to learn its value as an essential means of communication for men. Besides getting the message trough, it is also important to make the individuals aware of the positive value of living within limits. These individuals are specialists on trying to sabotage the technicians’ actions, discovering their weaknesses so they can use them on their own behalf. That is why it is so important that they learn the value of rules and the importance of accomplishing them (Kalina, 2001). Therefore, the training of the social skills is an important part of the treatment of individuals with problems of alcohol or dugs addiction. So, we committed ourselves to identifying the level of social skills on people who have an alcohol addiction. The study we developed is exploratory/ descriptive and we chose to use a quantitative methodology. The sample was of 229 male alcohol dependent individuals, staying in national institutes of reference in the area of alcohol abuse and alcoholism. The means to collect data were a social demographic data questionnaire, a scale of social skills and a scale of personal self- assessment. We realized that the sample of alcohol dependent individuals presents an average score in social skills of 89.96, equivalent to a percentile of 55 in the parameterization of Gismero (2002). This is clearly a lower value than the one obtained by any other sample we analyzed, whether in the preliminary study or in the comparative study, constituted by individuals of the common population that achieved a percentile of 70.

Production responses of reproducing ewes to a by-product-based diet inoculated with the probiotic Bacillus amyloliquefaciens strain H57

The potential application of the spore-forming probiotic Bacillus amyloliquefaciens strain H57 (H57) as a novel probiotic for ruminants was evaluated in reproducing ewes. Performance responses were determined by delivering H57 in a pelleted diet based mainly on palm kernel meal (PKM) and sorghum grain. PKM is an agro-industrial by-product with a reputation for poor palatability and the availability of the starch in sorghum grain can be limited in ruminants. The hypothesis was that H57 improves the feeding value of a relatively low quality concentrate diet. Twenty-four first-parity white Dorper ewes were fed PKM-based pellets manufactured with or without H57 (109 cfu/kg pellet) in late pregnancy. During this phase of late pregnancy, the H57 ewes ate 17% more dry matter (1019 vs 874 g/day, P = 0.03), gained more weight (194 vs 30 g/day, P = 0.008) and retained more nitrogen (6.13 vs 3.34 g/day, P = 0.01), but produced lambs with a similar birthweight (4.1 vs 4.2 kg, P = 0.73). Rumen fluid collected from H57 ewes in late pregnancy had higher pH (7.1 vs 6.8, P = 0.07), acetate : propionate ratio (3.4 vs 2.7, P = 0.04), lower ammonia (69 vs 147 mmol/L, P = 0.001) and total volatile fatty acid concentrations (40 vs 61 mg/L, P = 0.02). The digestibility of dry matter, organic matter and fibre were similar between the two groups. The lambs of the H57 ewes grew faster than those of the Control ewes for the first 21 days of lactation (349 vs 272 g/day, P = 0.03), but not thereafter. H57 can improve feed intake and maternal liveweight gain in late pregnancy of first-parity ewes fed a diet based on PKM.

Da casta ao terroir

Pela importância atual – e crescente – que o vinho tem na economia portuguesa, pela margem existente para a apresentação de temas de reflexão que acrescentem valor ao posicionamento do setor, pela experiência pessoal e paixão pela área, decidi elaborar a minha dissertação numa temática enquadrável no setor do vinho, em particular no vinho Alvarinho proveniente do terroir que representa a Denominação de Origem Vinho Verde Sub-região de Monção e Melgaço. A estrutura deste estudo assenta em duas dimensões: a primeira, numa perspetiva local, assente na recente decisão de alargar a Denominação Origem Vinho Verde Alvarinho a todas as sub-regiões que integram a Região dos Vinhos Verdes, com efeitos em 2021. Pelo que se procurará mostrar a importância da relação desta casta com o seu terroir de origem e, perante esta interligação, qual o fator mais importante a utilizar na comunicação do vinho. A segunda prende-se com a dimensão internacional que se pretende para o Alvarinho no mercado dos grandes vinhos brancos mundiais, onde encontramos castas brancas de renome como a Chardonnay e a Riesling, face a esta exposição e à crescente aposta na casta a nível mundial, como agir perante a potencial ameaça que representa a entrada dos países do “Novo Mundo”. Posto isto, é neste contexto que se coloca a questão que está na génese desta dissertação: de que forma o terroir contribui como fator de diferenciação e de vantagem competitiva do Alvarinho produzido na Denominação de Origem Vinho Verde Sub-região Monção e Melgaço no mercado dos grandes vinhos brancos mundiais? Cuja resposta poderá em grande parte estar, no meu entendimento, na análise de um caso de sucesso, que nesta dissertação é representada pelo trabalho realizado em torno do Rieseling produzido no Vale de Mosel e que contribuiu para que este tivesse conquistado a sua reputação.

Supply Chain Adaptation of Finnish Companies in Chinese Institutional Environment

Within the last few decades of operations and supply chain management, the field has seen the rise of so called best practices, methods that will help supply chains obtain their business goals and gain a competitive edge. These methods were thought to be universal. This however is not always the case, as the surrounding business environment could have a significant impact on what will be effective in gaining competitive edge. Contingency theory states that the success of a supply chain is determined by both internal capabilities, as well as external context aligning. This creates a strategic fit, which is a major determinant of success. In order for supply chains to reach this strategic fit, they must adapt. As China has seen rapid growth and over the last few decades become one of the major economies of the world, Western companies have tried to establish themselves there, only to find that the Chinese market is extremely difficult to operate in. The aim of this thesis was to investigate from contingency theory perspective, what are the institutional factors that affect supply chain management of Finnish companies operating in China, and how do Finnish companies adapt their supply chains to better fit the Chinese institutional environment. A theoretical model was created for this thesis, in which supply chains possess resources, which can be combined in a meaningful manner to create capabilities. Both resources and capabilities are affected by the surrounding institutional environment, which forces supply chains to adapt in order to find a better strategic fit. A total of six Finnish managers from three large and three small companies operating in China were interviewed. The results indicated that the Chinese business environment is significantly different, than that of Finland or Western countries in general. Three institutional factors were identified: Confucian though, fast-paced business environment, and managing labor force. These three institutional factors made the relationship and delivery capabilities particularly important, as well as human resources, reputation, physical resources and technological resources. In conclusion, it was discovered that the Chinese institutional environment is heavily affected by Confucian thought, as well as the rapid market growth. These are the two most important institutional factors that shape the Chinese market. If supply chains wish to be successful in China, adaptation regarding these two institutional factors should yield good results.

Relações interorganizacionais e confiança no setor da carcinicultura: um estudo de caso na camanor produtos marinhos

This study investigated how the types of confidence based on competence and good will act in the formation and maintenance of cooperation relationships between the Camanor and its partners (Aquatec, Purina, Caçuá, Uvifrios and Malta / Cleyton). It used organizational approaches on networks based primarily on studies of Powell (1987, 1990), Das and Teng (2000, 2001), Child (2001) and Contractor and Lorange (2004) which have described the advantages that cooperative relationships can provide, as well as their limits as alternative governance structures. Confidence has been considered an important factor affecting the actions and development of organizations involved in networks or in strategic alliances (ZAHEER; HARRIS, 2006) and is the most appropriate control mechanism in these situations (SYDOW, 1998). Confidence is seen from two different approaches: the economic and the sociological (ZAHEER; HARRIS, 2006). To facilitate the understanding of confidence some typologies have been created, as proposed by Barney and Hansen (1994), Lane (1998), Das and Teng (2000), Child (2001) and Wever, Martens and Vandenbempt (2005). This study made use of the case study as proposition of Yin (2005). Semi-structured interviews were held with pre-determined routes, in a single stage performed in early 2008. The research subjects were owners and / or responsible for Camanor and its business partners (Aquatec, Purina, Caçuá, Uvifrios and Malta / Cleyton). Also secondary data were collected in several sites related to the industry and enterprises studied, in addition to data collected by previous studies conducted by CARCINEREDES (2006). The primary data were analyzed using the analysing technique of the content proposed by Bardin (1994). Regarding the secondary data, they were qualitatively analyzed according to documentary analysis technique (BARDIN, 1994). Thus, through the data collected, could be concluded that although there is confidence based on good faith in relationships(UZZI, 1998; OF; TENG, 2001), their presence does not determine the formation and / or maintenance of a partnership, serves only in order to facilitate the relationship, making them more flexible. The confidence based on competence (DAS; TENG, 2001) influenced the formation and maintenance of relations studied. Because whether or not to form a relationship with another organization it is used the perception of the partner acts, namely the reputation (image) as decision basis. And it is through the verification of the performance of the partner activities that will determine the continuation of the partnership

A critical study of John Hick's religious pluralism

This study examines the pluralistic hypothesis advanced by the late Professor John Hick viz. that all religious faiths provide equally salvific pathways to God, irrespective of their theological and doctrinal differences. The central focus of the study is a critical examination of (a) the epistemology of religious experience as advanced by Professor Hick, (b) the ontological status of the being he understands to be God, and further asks (c) to what extent can the pluralistic view of religious experience be harmonised with the experience with which the Christian life is understood to begin viz. regeneration. Tracing the theological journey of Professor Hick from fundamentalist Christian to religious pluralist, the study notes the reasons given for Hick’s gradual disengagement from the Christian faith. In addition to his belief that the pre-scientific worldview of the Bible was obsolete and passé, Hick took the view that modern biblical scholarship could not accommodate traditionally held Christian beliefs. He conceded that the Incarnation, if true, would be decisive evidence for the uniqueness of Christianity, but rejected the same on the grounds of logical incoherence. This study affirms the view that the doctrine of the Incarnation occupies a place of crucial importance within world religion, but rejects the claim of incoherence. Professor Hick believed that God’s Spirit was at work in all religions, producing a common religious experience, or spiritual awakening to God. The soteriological dimension of this spiritual awakening, he suggests, finds expression as the worshipper turns away from self-centredness to the giving of themselves to God and others. At the level of epistemology he further argued that religious experience itself provided the rational basis for belief in God. The study supports the assertion by Professor Hick that religious experience itself ought to be trusted as a source of knowledge and this on the principle of credulity, which states that a person’s claim to perceive or experience something is prima facie justified, unless there are compelling reasons to the contrary. Hick’s argument has been extensively developed and defended by philosophers such as Alvin Plantinga and William Alston. This confirms the importance of Hick’s contribution to the philosophy of religion, and further establishes his reputation within the field as an original thinker. It is recognised in this thesis, however, that in affirming only the rationality of belief, but not the obligation to believe, Professor Hick’s epistemology is not fully consistent with a Christian theology of revelation. Christian theology views the created order as pre-interpreted and unambiguous in its testimony to God’s existence. To disbelieve in God’s existence is to violate one’s epistemic duty by suppressing the truth. Professor Hick’s critical realist principle, which he regards as the key to understanding what is happening in the different forms of religious experience, is examined within this thesis. According to the critical realist principle, there are realities external to us, yet we are never aware of them as they are in themselves, but only as they appear to us within our particular cognitive machinery and conceptual resources. All awareness of God is interpreted through the lens of pre-existing, culturally relative religious forms, which in turn explains the differing theologies within the world of religion. The critical realist principle views God as unknowable, in the sense that his inner nature is beyond the reach of human conceptual categories and linguistic systems. Professor Hick thus endorses and develops the view of God as ineffable, but employs the term transcategorial when speaking of God’s ineffability. The study takes the view that the notion of transcategoriality as developed by Professor Hick appears to deny any ontological status to God, effectively arguing him out of existence. Furthermore, in attributing the notion of transcategoriality to God, Professor Hick would appear to render incoherent his own fundamental assertion that we can know nothing of God that is either true or false. The claim that the experience of regeneration with which the Christian life begins can be classed as a mere species of the genus common throughout all faiths, is rejected within this thesis. Instead it is argued that Christian regeneration is a distinctive experience that cannot be reduced to a salvific experience, defined merely as an awareness of, or awakening to, God, followed by a turning away from self to others. Professor Hick argued against any notion that the Christian community was the social grouping through which God’s Spirit was working in an exclusively redemptive manner. He supported his view by drawing attention to (a) the presence, at times, of comparable or higher levels of morality in world religion, when contrasted with that evidenced by the followers of Christ, and (b) the presence, at times, of demonstrably lower levels of morality in the followers of Christ, when contrasted with the lives of other religious devotees. These observations are fully supported, but the conclusion reached is rejected, on the grounds that according to Christian theology the saving work of God’s Spirit is evidenced in a life that is changing from what it was before. Christian theology does not suggest or demand that such lives at every stage be demonstrably superior, when contrasted with other virtuous or morally upright members of society. The study concludes by paying tribute to the contribution Professor Hick has made to the field of the epistemology of religious experience.

Os efeitos das reclamações online na lealdade dos consumidores: um estudo experimental

In an environment of constant change, technological developments, market competition and more informed consumers, the search for a lasting relationship through the conquest of loyalty has become the objective of companies. However, several authors suggest that this loyalty can be affected by negative comments available on the internet. Therefore, this dissertation has as objective to examine if the complaints are available on the internet impact the loyalty to a brand of mobile phone. The research used as the basis the Expanded NCSB model suggest by Johnson et al. (2001), studying five prominent drives of loyalty: image/brand reputation, affective commitment, calculative commitment, perceived value and trust, beyond the satisfaction construct as moderator variable. The research method adopted was the experimental design which included 285 undergraduate students, with the trial which included 285 undergraduate students, with the field study of the mobile industry, specifically, the brands of cell phones. The research approach was quantitative and methods were descriptive statistics, factor analysis, cluster analysis, linear regression and non-parametric test of Wilcoxon for data analysis. Of the 16 hypothesis stemmed from the research model proposed, 12 were confirmed. The results showed that the complaint available on the internet, here represented by the available on the site Reclame Aqui, may impact consumer perceptions about brand loyalty, as well as its antecedents, being that these complaints can affect all the consumers, regardless of historical satisfaction with the brand. It also noted the positive relationship between the independent variables trust, image/brand reputation, perceived value, affective commitment and calculative commitment and the dependent variable - loyalty, even when considering the data obtained after exposure to the complaint. However, no unanimous conclusion that the relationship between these variables was strongest in the group with satisfactory experience. At the first moment of the research, the trust was the most important variable for the formation of loyalty. However, after exposure to treatment, the image/brand reputation, was more relevant. Contributions of the study, limitations and recommendations for future researches are approached in the present investigation

Diseño de una guía de marketing social basado en la responsabilidad social para locales comerciales del centro histórico de la ciudad de Cuenca

La elaboración de este trabajo de investigación tiene como finalidad el diseño de una Guía de Marketing Social basado en la Responsabilidad Social para locales comerciales del centro histórico de la ciudad de Cuenca, mediante la cual pretendemos aportar estrategias que beneficien a los emprendedores cuencanos en especial, del centro histórico de la ciudad. Este trabajo se estructuró de la siguiente manera: Primerose ha visto fundamentalla investigación de las Bases Teorías de Responsabilidad Social y Marketing Social, antecedentes, definiciones, conceptos, diferencias, semejanzas y el avance de estas a través de organizaciones e instituciones nacionales e internacionales. También se ha valorado los conocimientos de los emprendedores del centro histórico, para este importante aspecto seclasificó a los locales en tres tipos o variables que corresponden: Servicio, Alimentación y Bebidas, y Comercio; posteriormente setrabajó con 266 encuestasque se dividieron de acuerdo a los resultados de la muestra. Finalmente se elaboró la guía de Marketing Social la misma que se basa en la Responsabilidad Social, allí se consideran pilares fundamentales a:Políticas de Responsabilidad Social; Aplicación del Marketing Social; Medición de impacto de Responsabilidad Social; Posicionamiento de marca desde el Marketing Social; Formación de la Reputación Corporativa; Construcción del Personal Branding; y Fidelización de clientes desde la Web 2.0.

Certificação de idoneidade formativa do serviço de medicina interna do Hospital de São Bernardo

Na formação inicial de Enfermagem os ensinos clínicos são um momento de consolidação de saberes teóricos e simultaneamente um momento de aquisição de saberes práticos em contexto real de trabalho. Este momento de formação é supervisionado por Enfermeiros da prática clínica que assumem um importante papel no processo de formação dos estudantes de enfermagem. Para consolidar este processo de ensino/aprendizagem a Ordem dos Enfermeiros desenvolveu um extenso trabalho que visa a certificação de Enfermeiros Supervisores, em que propõe que os Licenciados em Enfermagem, realizem um período de Exercício Profissional Tutelado, acompanhados por esse mesmo Enfermeiro Supervisor. Para que esse período ocorra é necessário a convergência de dois fatores, um é a existência de um Enfermeiro Supervisor certificado pela Ordem dos Enfermeiros, outro é a certificação do serviço onde esse exercício profissional tutelado decorra, num espaço onde exista Certificação de Serviço com Idoneidade Formativa certificada pela Ordem dos Enfermeiros. Para que tal aconteça é necessário que o supervisor e o serviço cumpram os critérios preconizados pela Ordem dos Enfermeiros. Este trabalho surge com o objetivo de certificar o Serviço de Medicina Interna do Hospital de São Bernardo como unidade de saúde com Idoneidade Formativa certificada pela Ordem dos Enfermeiros para o Exercício Profissional Tutelado, naquele que é inerente ao Modelo de Desenvolvimento Profissional proposto pela Ordem dos Enfermeiros

Formulação do quadro estratégico e plano de marketing da Fundação Rebikoff-Niggeler

Mestrado em Marketing

Acreditação da idoneidade formativa do contexto de prática clínica no S. de Urgência do CHMT – Abrantes

Num contexto de mudança dos estatutos da Ordem dos Enfermeiros, reconhece-se a importância de renovar um Sistema de Certificação de Competências, que é contemplado por um período de Exercício Profissional Tutelado, para a obtenção do título de Enfermeiro, e um período de Desenvolvimento Profissional Tutelado, para a atribuição do título de Enfermeiro Especialista. O Conselho de Enfermagem reconhece que para a obtenção destes títulos, esta Prática Tutelada deve acontecer num contexto de prática clinica de Idoneidade Formativa, reconhecida e acreditada pela Ordem dos Enfermeiros, e sob a supervisão de um Enfermeiro com certificação de competências, com a designação de Enfermeiro Supervisor. Serve então o presente relatório para verificar se, se encontram reunidas as condições para um eventual processo de candidatura a Acreditação de Idoneidade Formativa do Contexto de Prática Clinica, no Serviço de Urgência – Unidade de Abrantes – Centro Hospitalar Médio Tejo. Ao longo do relatório são descritas as fases de implementação e feito o levantamento das condições necessárias à candidatura para o processo de Acreditação

As redes sociais online na hotelaria

Dissertação de Mestrado, Direção e Gestão Hoteleira, Escola Superior de Gestão, Hotelaria e Turismo, Universidade do Algarve, 2016

Reputational risk of banks : a study on the effects of regulatory sanctions for major european banks

Mestrado em Finanças

The decline of ameriquest : a case study

In the subprime lending market, Ameriquest Mortgage Company is one of the leading lenders. It is widely known for its advertising slogan of “proud sponsor of the American dream.” Yet in 2006, an investigation into unlawful mortgage lending practices and the subsequent $325 million multi-State settlement brought even more attention to this company. What caused this lawsuit which brought irreparable damage to its reputation and financial loss for Ameriquest? This study focuses on the Information System Security management of the company. The study first introduces Ameriquest, and then briefly describes the lawsuit and settlement, and then discusses the IS security control in Ameriquest. The discussion will cover the internal control, external control, and technical controls of the company.