On the Privacy of Encrypted Skype Communications

The privacy of voice over IP (VoIP) systems is achieved by compressing and encrypting the sampled data. This paper investigates in detail the leakage of information from Skype, a widely used VoIP application. In this research, it has been demonstrated by using the dynamic time warping (DTW) algorithm, that sentences can be identified with an accuracy of 60%. The results can be further improved by choosing specific training data. An approach involving the Kalman filter is proposed to extract the kernel of all training signals.

Ligações inward e outward: análise das empresas industriais de Aveiro

O presente trabalho foca-se na ligação das actividades inward e outward das pequenas e médias empresas do sector industrial do distrito de Aveiro. O trabalho explora as ligações inward-outward e os seus benefícios. Analisa mais em profundidade a perspectiva do importador e a sua relação com o fornecedor, visto ser uma área pouco analisada na literatura. As actividades inward como a compra de máquinas, a procura de matérias-primas criam oportunidades para construir relações mais próximas com os fornecedores estrangeiros. Para analisar esta situação, foi realizado um questionário às empresas do distrito de Aveiro.

Perfil e motivações do enoturista do pólo de turismo do Douro

O estudo do comportamento do consumidor turista é a chave para descodificar todas as atividades de marketing, usadas para desenvolver, comunicar e vender um produto turístico. A maximização destas atividades depende da compreensão da forma como os consumidores tomam as decisões para comprar ou utilizar os produtos turísticos (Swarbrooke e Horner, 1999). Deste modo, torna-se fundamental conhecer e compreender este tipo de turista, identificando as suas necessidades e, desta forma, criar novos pacotes de produtos, escolher os melhores canais de comunicação, estabelecer contactos com os operadores certos, de modo a adequar a oferta à procura. Assim, de forma a dar resposta às questões anteriormente definidas, foi elaborado o presente estudo, o qual tinha como objetivo principal identificar o perfil dos enoturistas, bem como as dimensões das motivações (push e pull) que estão relacionadas com a satisfação e, por conseguinte, com a sua lealdade. Deste modo foi realizada uma extensa revisão da literatura de referência nas áreas da motivação, satisfação, lealdade e dos modelos de decisão de compra, tendo especial atenção à tipologia do turista em causa. Resultante da revisão da literatura, e nela apoiada, foi construído um modelo de investigação que estabelece que as motivações (push e pull) influenciam positivamente a satisfação e, consequentemente, a lealdade ao destino e aos produtos do destino. Com o intuito de validar o modelo de investigação, foi realizado um estudo empírico que incluiu a recolha de dados primários, a partir de um questionário administrado com o apoio de algumas unidades de Turismo do Douro. Assim, a partir de uma amostra de 519 turistas, o estudo chama a atenção para a importância das motivações internas e externas na lealdade ao destino e aos produtos do destino. Deste modo, este estudo indica que os responsáveis das diferentes organizações do destino devem dar especial atenção aos fatores motivacionais internos, Reencontro com a Natureza (REN), Novidade e Conhecimento (NC), Relaxamento (REL) e Socialização (SOC) dado que estes fatores influenciam positivamente as motivações pull, as quais foram medidas através da Oferta de Atividades Enoturísticas (OAE), da Diversidade e Qualidade Gastronómica (DQG) e da Reputação da Região (RR), o que segundo o modelo testado faz aumentar a lealdade aos produtos da região. Por outro lado, os resultados fornecem evidências de que as Motivações Externas deste tipo de turista estão intimamente associadas com a vantagem competitiva da região. Por último, apresentam-se algumas das limitações inerentes ao estudo e sugerem-se pistas para a investigação futura que prossigam e complementem o presente trabalho.

Somatic pedagogies: Critiquing and resisting the affective discourse of the neoliberal state from an embodied anarchist perspective.

This paper takes as its context widespread feelings of anxiety within neoliberal society caused by a combination of material and discursive factors including precarious access to work and resources. It is argued that the state uses ‘discourses of affect’ to produce compliant subjects able to deal with (and unable to desire beyond) neoliberal precarity and anxiety. Critical education theorists have argued that discourses of ‘well-being’, emotional support and self-help have gained increasing purchase in mainstream education and in popular culture. These discourses are dangerous because they are individualized and depoliticized, and undermine collective political struggle. At the same time there has been a ‘turn to affect’ in critical academia, producing critical pedagogies that resist state affective discourse. I argue that these practices are essential for problematizing neoliberal discourse, yet existing literature tends to elide the role of the body in effective resistance, emphasising intellectual aspects of critique. The paper sketches an alternative, drawing on psychoanalytic and practiced pedagogies that aim to transgress the mind-body dualism and hierarchy, in particular Roberto Freire’s work on Somatherapy.

Sistemas de informação para a gestão turística

Nowadays, to be competitive in society means to have a technological framework that fi ts customer responses. In tourism, the need for ICT (Information and Communication Technologies) is even more important, since to sell the tourist product it is crucial to disclose the information that characterizes it, plus, it is necessary to organize, manage and deal with it in accordance with the tourists’ expectations. After the tourist product has been consumed, it is important to share the experience with other travellers. The process of purchase and consumption of a tourist product is possible only if tourists and professionals have access to the information required, and for this it is necessary to use systems that can: manage results, flights and customer loyalty, distribute information and travel planning, among other things. All these systems have tourist information management in common, which leads to the conclusion that they are indispensable to tourism. This paper presents several information systems that coexist in the tourism sector, as well as those used in tourist distribution channels. Finally we show the trends that these systems are causing in tourism.

South Carolina Energy Office pre-approved Energy Efficiency Products and Measures

South Carolina law (48-52-640) requires state agencies to submit a disclaimer statement to the State Energy Office with its annual report stating that it did not purchase an energy conservation product that had not been certified by the State Energy Office. This is a list of preapproved products, retrofits and upgrades.

Choosing the Right Promotional Tool in the Hotel Industry: The Case of the Chinese Consumer.

The rapid growth of the Chinese tourism has stimulated competition within tourism-related industries, such as the hospitality industry. The purpose of this study is to examine the Chinese consumer reaction to different promotional tools used by hotels in China and, thus, to provide a deeper understanding for marketers of how to use sales promotion effectively to generate appropriate consumer responses. An experimental survey was administered yielding a total sample of 319 Chinese customers, who were probed using different types of sales promotion tools. Data analysis indicates that bonus packs (e.g. a 3-night stay at a hotel for the price of 2) induced the highest consumer perceived value, brand switching, and purchase acceleration intention, whereas price discounts resulted in the highest intention to spend more. Although this study has its limitations given its reliance on a convenience sample, it offers insightful practical implications for hotel business owners in Asia regarding targeting the right customers with the right promotional tools, where it is proposed that bonus packs successfully attract new Chinese customers and price discounts support in generating more sales.

Consumers' willingness to pay for ethical attributes

Purpose: In recent years, there has been a big increase in the use of ethical attributes as marketing appeals. This paper examines consumers’ willingness to pay for three selected ethical attributes, namely ‘Organic’, ‘Recyclable Packaging’ and ‘Fairtrade’ in monetary terms. Design/Methodology/Approach: A modified choice-based experimental design with manipulation of the key constructs was used to estimate the mean value of how much consumers are willing to pay for the selected attributes attached to a box of premium chocolates. The results are based on the responses of a total of 208 consumers. Findings: Of the three attributes, ‘Recyclable Packaging’ has the strongest influence on the purchase decision, although this attribute generates the least additional value. The aggregated result shows that although consumers are willing to pay more for the product with ethical attributes than the one that is without, still around a half of them are not willing to pay more. In terms of demographics, the results show no significant differences between the two genders or different age groups in their willingness to pay for ethical attributes. As might be expected, willingness to pay was correlated with the level of consciousness of the ethical attributes. Originality/Value: The findings of this study help management to think practically about the value consumers willing to pay for the selected attributes. The results show a significant synergy in a combination of ethical attributes in products.

A influência do eWOM gerado pelos grupos de referência no Facebook, em Portugal

Dissertação apresentada ao Instituto Superior de Contabilidade e Administração do Porto para a obtenção do Grau de Mestre em Marketing Digital. Orientado por Mestre Inês Veiga Pereira

Particle swarm optimization based approaches to vehicle-to-grid scheduling

This paper addresses the problem of energy resources management using modern metaheuristics approaches, namely Particle Swarm Optimization (PSO), New Particle Swarm Optimization (NPSO) and Evolutionary Particle Swarm Optimization (EPSO). The addressed problem in this research paper is intended for aggregators’ use operating in a smart grid context, dealing with Distributed Generation (DG), and gridable vehicles intelligently managed on a multi-period basis according to its users’ profiles and requirements. The aggregator can also purchase additional energy from external suppliers. The paper includes a case study considering a 30 kV distribution network with one substation, 180 buses and 90 load points. The distribution network in the case study considers intense penetration of DG, including 116 units from several technologies, and one external supplier. A scenario of 6000 EVs for the given network is simulated during 24 periods, corresponding to one day. The results of the application of the PSO approaches to this case study are discussed deep in the paper.

Intelligent energy resource management considering vehicle-to-grid: A simulated annealing approach

This paper proposes a simulated annealing (SA) approach to address energy resources management from the point of view of a virtual power player (VPP) operating in a smart grid. Distributed generation, demand response, and gridable vehicles are intelligently managed on a multiperiod basis according to V2G user´s profiles and requirements. Apart from using the aggregated resources, the VPP can also purchase additional energy from a set of external suppliers. The paper includes a case study for a 33 bus distribution network with 66 generators, 32 loads, and 1000 gridable vehicles. The results of the SA approach are compared with a methodology based on mixed-integer nonlinear programming. A variation of this method, using ac load flow, is also used and the results are compared with the SA solution using network simulation. The proposed SA approach proved to be able to obtain good solutions in low execution times, providing VPPs with suitable decision support for the management of a large number of distributed resources.

Auction of financial transmission rights in electricity market environment

An auction model is used to increase the individual profits for market players with products they do not use. A Financial Transmission Rights Auction has the goal of trade transmission rights between Bidders and helps them raise their own profits. The ISO plays a major rule on keep the system in technical limits without interfere on the auctions offers. In some auction models the ISO decide want bids are implemented on the network, always with the objective maximize the individual profits for all bidders in the auction. This paper proposes a methodology for a Financial Transmission Rights Auction and an informatics application. The application receives offers from the purchase and sale side and considers bilateral contracts as Base Case. This goal is maximize the individual profits within the system in their technical limits. The paper includes a case study for the 30 bus IEEE test case.

O Comportamento de consumo de Vinho do Porto dos portugueses – recomendações para o aumento da procura interna

Dissertação de Mestrado apresentada ao Instituto de Contabilidade e Administração do Porto para a obtenção do grau de Mestre em Marketing Digital, sob orientação de Doutor António Correia de Barros

Desenvolvimento de pastilha potencialmente probiótica

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Desenvolvimento de uma tecnologia de produção de iogurtes funcionais com leite de cabra contendo fibra Beta vulgaris e frutos de Vaccinium cylindraceum

Dissertação de Mestrado, Tecnologia e Segurança Alimentar, 02 de Junho de 2014, Universidade dos Açores.