Learning to manage in knowledge-based organizations: the role of learning logs or portfolios

Paper presented at the 8th European Conference on Knowledge Management, Barcelona, 6-7 Sep. 2008 URL: http://www.academic-conferences.org/eckm/eckm2007/eckm07-home.htm

Enterprise information portals: potential for evaluating research for knowledge management and human capital assets using social network analysis

Paper presented at the ECKM 2010 ��� 11th European Conference on Knowledge Management, 2-3 September, 2010, Famalic��o, Portugal. URL: http://www.academic-conferences.org/eckm/eckm2010/eckm10-home.htm

The European challenge of KM and innovation: a skills and competence portfolio for the knowledge worker in SME's

This chapter appears in Innovations of Knowledge Management edited by Montano, D. Copyright 2004, IGI Global, www.igi-global.com. Posted by permission of the publisher.

Probing key DNA contacts in AraR-mediated transcriptional repression of the Bacillus subtilis arabinose regulon.

Nucleic Acid Research (2007) Vol.37 N. 14 4755-4766

Gest��o de multi-projeto no processo de desenvolvimento de produto

No ��mbito da unidade curricular Disserta����o/Projeto/Est��gio do 2�� ano do Mestrado em Engenharia mec��nica ��� Ramo Gest��o Industrial do Instituto Superior de Engenharia do Porto, o presente trabalho de disserta����o foi enquadrado num projeto de desenvolvimento de ferramentas de apoio �� gest��o de projetos. O projeto foi desenvolvido no Instituto de Engenharia Mec��nica e Gest��o Industrial (INEGI) na unidade de Desenvolvimento de Produto e Sistemas (DPS). A realiza����o deste projeto teve como objetivo o desenvolvimento e adequa����o de ferramentas de apoio �� gest��o de multi-projeto no processo de desenvolvimento de produto na organiza����o em estudo ��� o INEGI ��� DPS. A gest��o de projetos tem hoje uma grande import��ncia nos resultados das empresas essencialmente em virtude da necessidade de estas competirem num mundo em grande mudan��a com concorrentes ferozes, em que a capacidade de responder ��s mudan��as a tempo e de uma forma integrada se torna cada vez mais importante. A atividade levada a cabo pela DPS imp��e a necessidade de uma gest��o de projetos mais eficaz e eficiente suportada numa gest��o de informa����o centralizada. O presente projeto de investiga����o teve, numa primeira fase, uma adapta����o �� organiza����o em estudo. De seguida, foi conduzida uma revis��o da literatura com o objetivo de se obter a fundamenta����o te��rica necess��ria ao desenvolvimento de ferramentas com base nas metodologias lean. Prosseguiu com o levantamento da situa����o inicial da organiza����o e com a identifica����o dos problemas existentes na gest��o de projetos. Incluiu tamb��m uma revis��o e an��lise das ferramentas existentes na unidade em estudo. Este conhecimento permitiu delinear uma vis��o para guiar o desenvolvimento das ferramentas. Ap��s a defini����o da vis��o foi, ent��o, realizado o desenvolvimento das ferramentas de aux��lio �� gest��o multi-projeto na organiza����o. A concretiza����o deste trabalho resultou no desenvolvimento de tr��s ferramentas de aux��lio �� gest��o multi-projeto na unidade. Estas ferramentas tornam o processo de gest��o de projetos mais simples e f��cil de assimilar, requerendo apenas alguns inputs por parte dos colaboradores. Estas ferramentas est��o apoiadas nos pilares do lean, e deste modo est��o vocacionadas para reduzir o desperd��cio, promover a melhoria cont��nua, aumentar o desempenho global dos v��rios atores nos projetos de modo a entregar mais valor e qualidade superior com menores custos. Acima de tudo, valorizar o trabalho dos colaboradores, tornando-os mais eficientes, eficazes, motivados e comprometidos com a organiza����o.

Presen��a das novas tecnologias nos notici��rios da SIC: vantagens e problemas da virtualidade nas not��cias

Relat��rio de est��gio apresentado �� Escola Superior de Comunica����o Social como parte dos requisitos para obten����o de grau de mestre em Jornalismo.

Geography of the Information Society

All every day activities take place in space. And it is upon this that all information and knowledge revolve. The latter are the key elements in the organisation of territories. Their creation, use and distribution should therefore occur in a balanced way throughout the whole territory in order to allow all individuals to participate in an egalitarian society, in which the flow of knowledge can take precedence over the flow of interests. The information society depends, to a large extent, on the technological capacity to disseminate information and, consequently, the knowledge throughout territory, thereby creating conditions which allow a more balanced development, from the both the social and economic points of view thus avoiding the existence of info-exclusion territories. Internet should therefore be considered more than a mere technology, given that its importance goes well beyond the frontiers of culture and society. It is already a part of daily life and of the new forms of thinking and transmitting information, thus making it a basic necessity essential, for a full socio-economic development. Its role as a platform of creation and distribution of content is regarded as an indispensable element for education in today���s society, since it makes information a much more easily acquired benefit.������in the same way that the new technologies of generation and distribution of energy allowed factories and large companies to establish themselves as the organisational bases of industrial society, so the internet today constitutes the technological base of the organisational form that characterises the Information Era: the network��� (CASTELLS, 2004:15). The changes taking place today in regional and urban structures are increasingly more evident due to a combination of factors such as faster means of transport, more efficient telecommunications and other cheaper and more advanced technologies of information and knowledge. Although their impact on society is obvious, society itself also has a strong influence on the evolution of these technologies. And although physical distance has lost much of the responsibility it had towards explaining particular phenomena of the economy and of society, other aspects such as telecommunications, new forms of mobility, the networks of innovation, the internet, cyberspace, etc., have become more important, and are the subject of study and profound analysis. The science of geographical information, allows, in a much more rigorous way, the analysis of problems thus integrating in a much more balanced way, the concepts of place, of space and of time. Among the traditional disciplines that have already found their place in this process of research and analysis, we can give special attention to a geography of new spaces, which, while not being a geography of ���innovation���, nor of the ���Internet���, nor even ���virtual���, which can be defined as one of the ���Information Society���, encompassing not only the technological aspects but also including a socio-economic approach. According to the last European statistical data, Portugal shows a deficit in terms of information and knowledge dissemination among its European partners. Some of the causes are very well identified - low levels of scholarship, weak investments on innovation and R&D (both private and public sector) - but others seem to be hidden behind socio-economical and technological factors. So, the justification of Portugal as the case study appeared naturally, on a difficult quest to find the major causes to territorial asymmetries. The substantial amount of data needed for this work was very difficult to obtain and for the islands of Madeira and Azores was insufficient, so only Continental Portugal was considered for this study. In an effort to understand the various aspects of the Geography of the Information Society and bearing in mind the increasing generalised use of information technologies together with the range of technologies available for the dissemination of information, it is important to: (i) Reflect on the geography of the new socio-technological spaces. (ii) Evaluate the potential for the dissemination of information and knowledge through the selection of variables that allow us to determine the dynamic of a given territory or region; (iii) Define a Geography of the Information Society in Continental Portugal.

Knowledge management in multinational companies: the repatriates��� role in the competitive advantage in subsidiaries

This paper addresses the topic of knowledge management in multinational companies (MNCs). Its purpose is to examine the role of expatriates in knowledge acquisition and transfer within MNCs. Specifically it focuses on knowledge acquisition and transfer from one MNC head office located in Germany to two Portuguese subsidiaries as a basis for competitive advantage in their Portuguese subsidiaries. A qualitative research methodology is used, specifically through an exploratory case study approach, which examines how international assignments are important for the role of expatriates In knowledge acquisition and transfer between foreign head offices and their Portuguese subsidiaries. The data were collected through semi structured interviews to 10 Portuguese repatriates from two Portuguese subsidiaries of one foreign MNC. The findings suggest that the reasons that lead to expatriating employees from Portuguese subsidiaries to foreign head offices are connected to (1) knowledge management strategies to development the subsidiary���s performance; (2) new skills and knowledge acquisition by future team leaders and business/product managers in Portuguese subsidiaries; (3) procuring knowledge, from agents in head office, to be disseminated amongst co-workers in Portuguese subsidiaries; (4) acquiring global management skills, impossible to acquire locally and; (5) developing global projects within MNC. Also our results show that knowledge acquisition and transfer from foreign head office, through subsidiaries��� expatriates, contributes directly to the Portuguese subsidiaries��� innovation, improved performance, competitive advantage and growth in the economic sectors in which they operate. Moreover, evidence reveals that expatriation is seen as a strategy to fulfil some of the main organisational objectives through their expatriates (e.g., create new products and business markets, develop and incorporate new organisational techniques and processes, integrate global teams within multinational corporation with a responsibility on the definition of global objectives). The results obtained suggest that expatriates have a central role in acquiring and transferring strategic knowledge from MNC head office to their subsidiaries located in Portugal. Based on the findings, the paper discusses in detail the main theoretical and managerial implications. Suggestions for further research are also presented. The study���s main limitation is the small size of the sample, but its findings and methodology are quite original and significant.

Non-colorectal intestinal tract carcinomas in inflammatory bowel disease: results of the 3rd ECCO Pathogenesis Scientific Workshop (II)

Patients with inflammatory bowel diseases (IBD) have an excess risk of certain gastrointestinal cancers. Much work has focused on colon cancer in IBD patients, but comparatively less is known about other more rare cancers. The European Crohn's and Colitis Organization established a pathogenesis workshop to review what is known about these cancers and formulate proposals for future studies to address the most important knowledge gaps. This article reviews the current state of knowledge about small bowel adenocarcinoma, ileo-anal pouch and rectal cuff cancer, and anal/perianal fistula cancers in IBD patients.

A rela����o entre a acredita����o/certifica����o da qualidade e o controlo interno nas organiza����es: estudo de caso em 30 unidades hospitalares p��blicas portuguesas

Disserta����o de Mestrado apresentado ao Instituto de Contabilidade e Administra����o do Porto para a obten����o do grau de Mestre em Auditoria, sob orienta����o de: Doutora Alcina Dias e coorienta����o de: Doutora Ana Paula Lopes

Terminology and knowledge engineering conference. New frontiers in the constructive symbiosis of terminology and knowledge engineering

To meet the increasing demands of the complex inter-organizational processes and the demand for continuous innovation and internationalization, it is evident that new forms of organisation are being adopted, fostering more intensive collaboration processes and sharing of resources, in what can be called collaborative networks (Camarinha-Matos, 2006:03). Information and knowledge are crucial resources in collaborative networks, being their management fundamental processes to optimize. Knowledge organisation and collaboration systems are thus important instruments for the success of collaborative networks of organisations having been researched in the last decade in the areas of computer science, information science, management sciences, terminology and linguistics. Nevertheless, research in this area didn���t give much attention to multilingual contexts of collaboration, which pose specific and challenging problems. It is then clear that access to and representation of knowledge will happen more and more on a multilingual setting which implies the overcoming of difficulties inherent to the presence of multiple languages, through the use of processes like localization of ontologies. Although localization, like other processes that involve multilingualism, is a rather well-developed practice and its methodologies and tools fruitfully employed by the language industry in the development and adaptation of multilingual content, it has not yet been sufficiently explored as an element of support to the development of knowledge representations - in particular ontologies - expressed in more than one language. Multilingual knowledge representation is then an open research area calling for cross-contributions from knowledge engineering, terminology, ontology engineering, cognitive sciences, computational linguistics, natural language processing, and management sciences. This workshop joined researchers interested in multilingual knowledge representation, in a multidisciplinary environment to debate the possibilities of cross-fertilization between knowledge engineering, terminology, ontology engineering, cognitive sciences, computational linguistics, natural language processing, and management sciences applied to contexts where multilingualism continuously creates new and demanding challenges to current knowledge representation methods and techniques. In this workshop six papers dealing with different approaches to multilingual knowledge representation are presented, most of them describing tools, approaches and results obtained in the development of ongoing projects. In the first case, Andr��s Dom��nguez Burgos, Koen Kerremansa and Rita Temmerman present a software module that is part of a workbench for terminological and ontological mining, Termontospider, a wiki crawler that aims at optimally traverse Wikipedia in search of domainspecific texts for extracting terminological and ontological information. The crawler is part of a tool suite for automatically developing multilingual termontological databases, i.e. ontologicallyunderpinned multilingual terminological databases. In this paper the authors describe the basic principles behind the crawler and summarized the research setting in which the tool is currently tested. In the second paper, Fumiko Kano presents a work comparing four feature-based similarity measures derived from cognitive sciences. The purpose of the comparative analysis presented by the author is to verify the potentially most effective model that can be applied for mapping independent ontologies in a culturally influenced domain. For that, datasets based on standardized pre-defined feature dimensions and values, which are obtainable from the UNESCO Institute for Statistics (UIS) have been used for the comparative analysis of the similarity measures. The purpose of the comparison is to verify the similarity measures based on the objectively developed datasets. According to the author the results demonstrate that the Bayesian Model of Generalization provides for the most effective cognitive model for identifying the most similar corresponding concepts existing for a targeted socio-cultural community. In another presentation, Thierry Declerck, Hans-Ulrich Krieger and Dagmar Gromann present an ongoing work and propose an approach to automatic extraction of information from multilingual financial Web resources, to provide candidate terms for building ontology elements or instances of ontology concepts. The authors present a complementary approach to the direct localization/translation of ontology labels, by acquiring terminologies through the access and harvesting of multilingual Web presences of structured information providers in the field of finance, leading to both the detection of candidate terms in various multilingual sources in the financial domain that can be used not only as labels of ontology classes and properties but also for the possible generation of (multilingual) domain ontologies themselves. In the next paper, Manuel Silva, Ant��nio Lucas Soares and Rute Costa claim that despite the availability of tools, resources and techniques aimed at the construction of ontological artifacts, developing a shared conceptualization of a given reality still raises questions about the principles and methods that support the initial phases of conceptualization. These questions become, according to the authors, more complex when the conceptualization occurs in a multilingual setting. To tackle these issues the authors present a collaborative platform ��� conceptME - where terminological and knowledge representation processes support domain experts throughout a conceptualization framework, allowing the inclusion of multilingual data as a way to promote knowledge sharing and enhance conceptualization and support a multilingual ontology specification. In another presentation Frieda Steurs and Hendrik J. Kockaert present us TermWise, a large project dealing with legal terminology and phraseology for the Belgian public services, i.e. the translation office of the ministry of justice, a project which aims at developing an advanced tool including expert knowledge in the algorithms that extract specialized language from textual data (legal documents) and whose outcome is a knowledge database including Dutch/French equivalents for legal concepts, enriched with the phraseology related to the terms under discussion. Finally, Deborah Grbac, Luca Losito, Andrea Sada and Paolo Sirito report on the preliminary results of a pilot project currently ongoing at UCSC Central Library, where they propose to adapt to subject librarians, employed in large and multilingual Academic Institutions, the model used by translators working within European Union Institutions. The authors are using User Experience (UX) Analysis in order to provide subject librarians with a visual support, by means of ���ontology tables��� depicting conceptual linking and connections of words with concepts presented according to their semantic and linguistic meaning. The organizers hope that the selection of papers presented here will be of interest to a broad audience, and will be a starting point for further discussion and cooperation.

Unsupervised automatic music genre classification

Trabalho apresentado no ��mbito do Mestrado em Engenharia Inform��tica, como requisito parcial para obten����o do grau de Mestre em Engenharia Inform��tica

Sa��de mental, qualidade de vida e acesso aos cuidados de sa��de na comunidade brasileira de Lisboa

Introdu����o: A utiliza����o de servi��os de sa��de tem implica����es importantes para o estado de sa��de das popula����es. As pol��ticas de imigra����o adoptadas nos pa��ses de destino t��m influ��ncia no estado de sa��de das comunidades imigrantes. Pol��ticas que limitam o acesso de imigrantes aos cuidados de sa��de aumentar��o a vulnerabilidade e os riscos na sa��de. Apesar da imigra����o promover uma s��rie de rupturas na vida do sujeito, migrar, por si s��, n��o pode ser considerado como factor de risco no ��mbito da sa��de e da sa��de mental. O peso dos determinantes socioecon��micos tem ganho relev��ncia no estudo das migra����es, estado de sa��de geral e mental. Isto porque, em geral, os imigrantes est��o em situa����o mais prec��ria do que a popula����o aut��ctone. O estatuto socioecon��mico baixo, as condi����es prec��rias de habita����o e de trabalho, a falta de suporte social e a irregularidade jur��dica s��o indicadores de risco acrescido para a sa��de mental. Neste sentido �� um desafio de monta os governos estabelecerem medidas sustentadas e, simultaneamente, integradoras dos imigrantes. Em Portugal, considera-se que h�� escassez de estudos relacionados com a ��rea das migra����es e da sa��de.Metodologia: Estudo explorat��rio, descritivo e transversal. A finalidade foi a de identificar o estado de sa��de, sa��de mental e qualidade de vida da comunidade brasileira residente em Lisboa e o seu acesso aos servi��os de sa��de. Este estudo teve como principais objectivos a caracteriza����o sociodemogr��fica, a identifica����o de vari��veis inerentes ao processo migrat��rio, a identifica����o da auto-aprecia����o do estado de sa��de, a caracteriza����o do acesso aos cuidados de sa��de, a identifica����o do grupo em prov��vel sofrimento psicol��gico, a compara����o entre os resultados dos imigrantes juridicamente regulares e irregulares e a compara����o entre a popula����o imigrante e a popula����o portuguesa. Inicialmente, foi prevista a utiliza����o da t��cnica de amostragem de propaga����o geom��trica ou snowball, pois a amostra tornar-se-ia maior �� medida que os pr��prios inquiridos identificam outros potenciais respondentes. Ao longo do estudo, a metodologia inicial mostrou-se insuficiente para estabelecer uma amostra mais representativa dos imigrantes juridicamente irregulares. Para este feito, foi utilizada a metodologia de amostragem por conveni��ncia e o local escolhido para a recolha da amostra foi o Consulado do Brasil em Lisboa. O instrumento de recolha de dados empregue baseou-se no question��rio utilizado no 4�� Inqu��rito Nacional de Sa��de. O MHI-5 (Mental Health Index 5) �� um instrumento de sa��de mental e �� parte integrante do inqu��rito, sendo recomendado pela Organiza����o Mundial de Sa��de. Consta de cinco itens relativos �� sa��de mental e os resultados s��o classificados atrav��s de um indicador que mede a exist��ncia de prov��vel sofrimento psicol��gico. Foram inclu��dos no estudo 213 brasileiros. De seguida, procedeu-se ao tratamento estat��stico dos dados. Resultados: A popula����o inquirida �� jovem, a maior parte tem entre 18 e 44 anos. As mulheres representam mais de metade da amostra. A taxa de actividade �� elevada e a taxa de desemprego �� similar �� nacional. A inser����o laboral priorit��ria �� nos segmentos pouco qualificados ou de semi-qualifica����o. Aproximadamente um ter��o dos inquiridos afirmou ser benefici��rio do Sistema Nacional de Sa��de. A autoaprecia����o do estado de sa��de �� classificada como bastante positiva, assim como a qualidade de vida. O prov��vel sofrimento psicol��gico, definido no MHI-5 pelo ponto de corte no score 52, atinge 23,3% dos participantes. Os homens apresentam melhores resultados do que as mulheres. Al��m disso, para os valores mais baixos no MHI-5 foram encontradas rela����es com as longas jornadas de trabalho e o diagn��stico de doen��a cr��nica.Discuss��o: O presente estudo apresenta limita����es em rela����o �� dimens��o da amostra e �� prov��vel exist��ncia de enviesamento pela aus��ncia de aleatoriza����o. Apesar da legisla����o portuguesa garantir o acesso aos servi��os de sa��de e garantir a equidade no caso dos imigrantes que fazem descontos para a Seguran��a Social, apenas um ter��o referiu ser benefici��rio do Sistema Nacional de Sa��de. Este dado pode ser justificado por factores como o cumprimento da lei por alguns servi��os e, tamb��m, pela falta de conhecimento da legisla����o e da forma de funcionamento do Servi��o Nacional de Sa��de por parte dos imigrantes. O facto das mulheres representarem o maior grupo em prov��vel sofrimento psicol��gico �� consistente com a literatura. As hip��teses levantadas para explicar este resultado podem ser agrupadas em: artefactos metodol��gicos, causalidade biol��gica e determina����o social. Em rela����o ao instrumento, �� poss��vel que o MHI-5 se comporte de forma diferente no que diz respeito ao g��nero.-------------------------------------------Introduction: The utilization of health services has important implications for the health state of the populations. The immigration policies adopted in the destiny countries are going to influence the health state of immigrant communities. Policies that limit the access of immigrants to health care are going to increase the vulnerability and the risk factor in health. Although immigration promotes several disruptive actions in ones life, migrating, on its own, cannot be considered as a risk factor for health and mental health. The preponderance of the socioeconomic factors has gained relevance in the study of migrations and also in the study of general health state and mental health. This happens because, in general, immigrants are in a more unfavorable situation compared with the destiny country population. The low socioeconomic status, the poor working and housing conditions, the lack of social support and the juridical irregularity are indicators of the incremented risk to mental health. Therefore, it is a major challenge for governments to find sustainable, and simultaneously, integrative measures for the immigrants. The studies related with the migrations and health in Portugal were considered to be few.Methods: It is an exploratory, descriptive and transversal study. The purpose is to identify the health state, mental health, quality of life and the access to health care of the Brazilian community resident in Lisbon. In addition, this study has as main goals the sociodemographic characterization, the variables identification inherent to the migrating process, the identification of the self-appreciation of health state, the characterization of the access to health care, the identification of the group in probable psychological suffer, the comparison between the results of regular and irregular immigrants and the comparison between the immigrant population and the Portuguese population. Initially it was predicted the utilization of the geometric propagation or ���snowball���, as sampling technique, because the sample becomes larger as one answerer identify other potential answering persons. Along with the study, the methodology has shown insufficient to establish a more representative sample of the irregular immigrants. For this latter case, it was used a convenient sample methodology and the place chosen for the sample gathering was the ���Consulate of Brazil in Lisbon���. The instrument was based in the questionnaire used in the ���4th National Health Inquiry���. The MHI-5 (Mental Health Index 5) is a mental health instrument which is part of the enquiry and it is recommended by the World Health Organization. There are five items related to mental health and the results are classified through an indicator which measures the existence of a probable psychological suffer. It were included 213 Brazilian in the study. After, the statistical treatment of the data took place.Results: The answering population is young and the majority is between the 18 and 44 years of age. The women represent more than one half of the sample. The activity rate is high and the unemployment rate is similar to the national one. The priority labor insertion is in the few qualified or of semi-qualification segments. Approximately, one third of the answering people has stated to be beneficiary of the National Health System. The self-appreciation of the health state as well as the quality of life are classified as fairly positive ones. The probable psychological suffer, as defined in the MHI-5 through the cut point in the score below or equal to 52, reaches 23,3% of the sample population. Men show the better results than women. Further, for the lower values of MHI-5 it was found a relation with the long work periods and chronic disease diagnostic. Discussion: The present study evidences limitations in relation to the sample dimension and in relation to the existence of biases due to the lack of randomness. Although the Portuguese legislation guarantees the access to health services and the equality in the cases of the immigrants that do their Social Security discounts, only one third has mentioned to be beneficiary of the National Health System. This can be justified by several facts such as the non-fulfillment of law by some national services or the lack of knowledge of the legislation or the functioning process of the National Health System. Women representing the bigger group in probable psychological suffer has been coherent with the literature review. The hypothesis set to explain this result might be grouped in: methodological artifacts, biologic cause and social determination. In relation to the instrument used, it may be that MHI-5 behaves in a different way in respect to gender.

Manual de procedimentos administrativos para projetos financiados

Trabalho de Projeto apresentado ao Instituto de Contabilidade e Administra����o do Porto para a obten����o do grau de Mestre em Auditoria, sob orienta����o da Professora Doutora Alcina Augusta Sena Portugal Dias

A sa��de fora de portas: o projeto de literacia da informa����o da ESTeSL

Introdu����o ��� A pesquisa de informa����o realizada pelos estudantes de ensino superior em recursos eletr��nicos n��o corresponde necessariamente ao dom��nio de compet��ncias de pesquisa, an��lise, avalia����o, sele����o e bom uso da informa����o recuperada. O conceito de literacia da informa����o ganha pertin��ncia e destaque, na medida em que abarca compet��ncias que permitem reconhecer quando �� necess��ria a informa����o e de atuar de forma eficiente e efetiva na sua obten����o e utiliza����o. Objetivo ��� A meta da Escola Superior de Tecnologia da Sa��de de Lisboa (ESTeSL) foi a forma����o em compet��ncias de literacia da informa����o, fora da ESTeSL, de estudantes, professores e investigadores. M��todos ��� A forma����o foi integrada em projetos nacionais e internacionais, dependendo dos p��blicos-alvo, das tem��ticas, dos conte��dos, da carga hor��ria e da solicita����o da institui����o parceira. A Funda����o Calouste Gulbenkian foi o promotor financeiro privilegiado. Resultados ��� Decorreram v��rias interven����es em territ��rio nacional e internacional. Em 2010, em Angola, no Instituto M��dio de Sa��de do Bengo, forma����o de 10 bibliotec��rios sobre a constru����o e a gest��o de uma biblioteca de sa��de e introdu����o �� literacia da informa����o (35h). Em 2014, decorrente do ERASMUS Intensive Programme, o OPTIMAX (Radiation Dose and Image Quality Optimisation in Medical Imaging) para 40 professores e estudantes de radiologia (oriundos de Portugal, Reino Unido, Noruega, Pa��ses Baixos e Su����a) sobre metodologia e pesquisa de informa����o na MEDLINE e na Web of Science e sobre o Mendeley, enquanto gestor de refer��ncias (4h). Os trabalhos finais deste curso foram publicados em formato de ebook (http://usir.salford.ac.uk/34439/1/Final%20complete%20version.pdf), cuja revis��o editorial foi da responsabilidade dos bibliotec��rios. Ao longo de 2014, na Escola Superior de Educa����o, Escola Superior de Dan��a, Instituto Polit��cnico de Set��bal e Faculdade de Medicina de Lisboa e, ao longo de 2015, na Universidade Aberta, Escola Superior de Comunica����o Social, Instituto Egas Moniz, Faculdade de Letras de Lisboa e Centro de Lingu��stica da Universidade de Lisboa foram desenhados conte��dos sobre o uso do ZOTERO e do Mendeley para a gest��o de refer��ncias bibliogr��ficas e sobre uma nova forma de fazer investiga����o. Cada uma destas sess��es (2,5h) envolveu cerca de 25 estudantes finalistas, mestrandos e professores. Em 2015, em Mo��ambique, no Instituto Superior de Ci��ncias da Sa��de, decorreu a forma����o de 5 bibliotec��rios e 46 estudantes e professores (70h). Os conte��dos ministrados foram: 1) gest��o e organiza����o de uma biblioteca de sa��de (para bibliotec��rios); 2) literacia da informa����o: pesquisa de informa����o na MEDLINE, SciELO e RCAAP, gestores de refer��ncias e como evitar o pl��gio (para bibliotec��rios e estudantes finalistas de radiologia). A carga hor��ria destinada aos estudantes incluiu a tutoria das monografias de licenciatura, em colabora����o com mais duas professoras do projeto. Para 2016 est�� agendada forma����o noutras institui����es de ensino superior nacionais. Perspetiva-se, ainda, forma����o similar em Timor-Leste, cujos conte��dos, datas e carga hor��ria est��o por agendar. Conclus��es ��� Destas iniciativas beneficia a institui����o (pela visibilidade), os bibliotec��rios (pelo evidenciar de compet��ncias) e os estudantes, professores e investigadores (pelo ganho de novas compet��ncias e pela autonomia adquirida). O projeto de literacia da informa����o da ESTeSL tem contribu��do de forma efetiva para a constru����o e para a produ����o de conhecimento no meio acad��mico, nacional e internacional, sendo a biblioteca o parceiro privilegiado nesta cultura de colabora����o.