773 resultados para complex problem solving research


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This paper presents a case-based heuristic selection approach for automated university course and exam timetabling. The method described in this paper is motivated by the goal of developing timetabling systems that are fundamentally more general than the current state of the art. Heuristics that worked well in previous similar situations are memorized in a case base and are retrieved for solving the problem in hand. Knowledge discovery techniques are employed in two distinct scenarios. Firstly, we model the problem and the problem solving situations along with specific heuristics for those problems. Secondly, we refine the case base and discard cases which prove to be non-useful in solving new problems. Experimental results are presented and analyzed. It is shown that case based reasoning can act effectively as an intelligent approach to learn which heuristics work well for particular timetabling situations. We conclude by outlining and discussing potential research issues in this critical area of knowledge discovery for different difficult timetabling problems.

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The U.S. railroad companies spend billions of dollars every year on railroad track maintenance in order to ensure safety and operational efficiency of their railroad networks. Besides maintenance costs, other costs such as train accident costs, train and shipment delay costs and rolling stock maintenance costs are also closely related to track maintenance activities. Optimizing the track maintenance process on the extensive railroad networks is a very complex problem with major cost implications. Currently, the decision making process for track maintenance planning is largely manual and primarily relies on the knowledge and judgment of experts. There is considerable potential to improve the process by using operations research techniques to develop solutions to the optimization problems on track maintenance. In this dissertation study, we propose a range of mathematical models and solution algorithms for three network-level scheduling problems on track maintenance: track inspection scheduling problem (TISP), production team scheduling problem (PTSP) and job-to-project clustering problem (JTPCP). TISP involves a set of inspection teams which travel over the railroad network to identify track defects. It is a large-scale routing and scheduling problem where thousands of tasks are to be scheduled subject to many difficult side constraints such as periodicity constraints and discrete working time constraints. A vehicle routing problem formulation was proposed for TISP, and a customized heuristic algorithm was developed to solve the model. The algorithm iteratively applies a constructive heuristic and a local search algorithm in an incremental scheduling horizon framework. The proposed model and algorithm have been adopted by a Class I railroad in its decision making process. Real-world case studies show the proposed approach outperforms the manual approach in short-term scheduling and can be used to conduct long-term what-if analyses to yield managerial insights. PTSP schedules capital track maintenance projects, which are the largest track maintenance activities and account for the majority of railroad capital spending. A time-space network model was proposed to formulate PTSP. More than ten types of side constraints were considered in the model, including very complex constraints such as mutual exclusion constraints and consecution constraints. A multiple neighborhood search algorithm, including a decomposition and restriction search and a block-interchange search, was developed to solve the model. Various performance enhancement techniques, such as data reduction, augmented cost function and subproblem prioritization, were developed to improve the algorithm. The proposed approach has been adopted by a Class I railroad for two years. Our numerical results show the model solutions are able to satisfy all hard constraints and most soft constraints. Compared with the existing manual procedure, the proposed approach is able to bring significant cost savings and operational efficiency improvement. JTPCP is an intermediate problem between TISP and PTSP. It focuses on clustering thousands of capital track maintenance jobs (based on the defects identified in track inspection) into projects so that the projects can be scheduled in PTSP. A vehicle routing problem based model and a multiple-step heuristic algorithm were developed to solve this problem. Various side constraints such as mutual exclusion constraints and rounding constraints were considered. The proposed approach has been applied in practice and has shown good performance in both solution quality and efficiency.

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When components of a propulsion system are exposed to elevated flow temperatures there is a risk for catastrophic failure if the components are not properly protected from the thermal loads. Among several strategies, slot film cooling is one of the most commonly used, yet poorly understood active cooling techniques. Tangential injection of a relatively cool fluid layer protects the surface(s) in question, but the turbulent mixing between the hot mainstream and cooler film along with the presence of the wall presents an inherently complex problem where kinematics, thermal transport and multimodal heat transfer are coupled. Furthermore, new propulsion designs rely heavily on CFD analysis to verify their viability. These CFD models require validation of their results, and the current literature does not provide a comprehensive data set for film cooling that meets all the demands for proper validation, namely a comprehensive (kinematic, thermal and boundary condition data) data set obtained over a wide range of conditions. This body of work aims at solving the fundamental issue of validation by providing high quality comprehensive film cooling data (kinematics, thermal mixing, heat transfer). 3 distinct velocity ratios (VR=uc/u∞) are examined corresponding to wall-wake (VR~0.5), min-shear (VR ~ 1.0), and wall-jet (VR~2.0) type flows at injection, while the temperature ratio TR= T∞/Tc is approximately 1.5 for all cases. Turbulence intensities at injection are 2-4% for the mainstream (urms/u∞, vrms/u∞,), and on the order of 8-10% for the coolant (urms/uc, vrms/uc,). A special emphasis is placed on inlet characterization, since inlet data in the literature is often incomplete or is of relatively low quality for CFD development. The data reveals that min-shear injection provides the best performance, followed by the wall-jet. The wall-wake case is comparably poor in performance. The comprehensive data suggests that this relative performance is due to the mixing strength of each case, as well as the location of regions of strong mixing with respect to the wall. Kinematic and thermal data show that strong mixing occurs in the wall-jet away from the wall (y/s>1), while strong mixing in the wall-wake occurs much closer to the wall (y/s<1). Min-shear cases exhibit noticeably weaker mixing confined to about y/s=1. Additionally to these general observations, the experimental data obtained in this work is analyzed to reveal scaling laws for the inlets, near-wall scaling, detecting and characterizing coherent structures in the flow as well as to provide data reduction strategies for comparison to CFD models (RANS and LES).

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Este estudo tem como objectivo investigar o papel que as representações, construídas por alunos do 1.o ano de escolaridade, desempenham na resolução de problemas de Matemática. Mais concretamente, a presente investigação procura responder às seguintes questões: Que representações preferenciais utilizam os alunos para resolver problemas? De que forma é que as diferentes representações são influenciadas pelas estratégias de resolução de problemas utilizadas pelos alunos? Que papéis têm os diferentes tipos de representação na resolução dos problemas? Nesta investigação assume-se que a resolução de problemas constitui uma actividade muito importante na aprendizagem da Matemática no 1.o Ciclo do Ensino Básico. Os problemas devem ser variados, apelar a estratégias diversificadas de resolução e permitir diferentes representações por parte dos alunos. As representações cativas, icónicas e simbólicas constituem importantes ferramentas para os alunos organizarem, registarem e comunicarem as suas ideias matemáticas, nomeadamente no âmbito da resolução de problemas, servindo igualmente de apoio à compreensão de conceitos e relações matemáticas. A metodologia de investigação segue uma abordagem interpretativa tomando por design o estudo de caso. Trata-se simultaneamente de uma investigação sobre a própria prática, correspondendo os quatro estudos de caso a quatro alunos da turma de 1.0 ano de escolaridade da investigadora. A recolha de dados teve lugar durante o ano lectivo 2007/2008 e recorreu à observação, à análise de documentos, a diários, a registos áudio/vídeo e ainda a conversas com os alunos. A análise de dados que, numa primeira fase, acompanhou a recolha de dados, teve como base o problema e as questões da investigação bem como o referencial teórico que serviu de suporte à investigação. Com base no referencial teórico e durante o início do processo de análise, foram definidas as categorias de análise principais, sujeitas posteriormente a um processo de adequação e refinamento no decorrer da análise e tratamento dos dados recolhidos -com vista à construção dos casos em estudo. Os resultados desta investigação apontam as representações do tipo icónico e as do tipo simbólico como as representações preferenciais dos alunos, embora sejam utilizadas de formas diferentes, com funções distintas e em contextos diversos. Os elementos simbólicos apoiam-se frequentemente em elementos icónicos, sendo estes últimos que ajudam os alunos a descompactar o problema e a interpretá-lo. Nas representações icónicas enfatiza-se o papel do diagrama, o qual constitui uma preciosa ferramenta de apoio ao raciocínio matemático. Conclui-se ainda que enquanto as representações activas dão mais apoio a estratégias de resolução que envolvem simulação, as representações icónicas e simbólicas são utilizadas com estratégias diversificadas. As representações construídas, com papéis e funções diferentes entre si, e que desempenham um papel crucial na correcta interpretação e resolução dos problemas, parecem estar directamente relacionadas com as caraterísticas da tarefa proposta no que diz respeito às estruturas matemáticas envolvidas. ABSTRACT; The objective of the present study is to investigate the role of the representations constructed by 1st grade students in mathematical problem solving. More specifically, this research is oriented by the following questions: Which representations are preferably used by students to solve problems? ln which way the strategies adopted by the students in problem solving influence those distinct representations? What is the role of the distinct types of representation in the problems solving process? ln this research it is assumed that the resolution of problems is a very important activity in the Mathematics learning at the first cycle of basic education. The problems must be varied, appealing to diverse strategies of resolution and allow students to construct distinct representations. The active, iconic and symbolic representations are important tools for students to organize, to record and to communicate their mathematical ideas, particularly in problem solving context, as well as supporting the understanding of mathematical concepts and relationships. The adopted research methodology follows an interpretative approach, and was developed in the context of the researcher classroom, originating four case studies corresponding to four 1 st grade students of the researcher's class. Data collection was carried out during the academic year of 2007/2008 and was based on observation, analysis of documents, diaries, audio and video records and informal conversations with students. The initial data analysis was based on the problems and issues of research, as well in the theoretical framework that supports it. The main categories of analysis were defined based on the theoretical framework, and were subjected to a process of adaptation and refining during data processing and analysis aiming the -case studies construction. The results show that student's preferential representations are the iconic and the symbolic, although these types of representations are used in different ways, with different functions and in different contexts. The symbolic elements are often supported by iconic elements, the latter helping students to unpack the problem and interpret it. ln the iconic representations the role of the diagrams is emphasized, consisting in a valuable tool to support the mathematical reasoning. One can also conclude that while the active representations give more support to the resolution strategies involving simulation, the iconic and symbolic representations are preferably used with different strategies. The representations constructed with distinct roles and functions, are crucial in the proper interpretation and resolution of problems, and seem to be directly related to the characteristics of the proposed task with regard to the mathematical structures involved.

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Requirements specification has long been recognized as critical activity in software development processes because of its impact on project risks when poorly performed. A large amount of studies addresses theoretical aspects, propositions of techniques, and recommended practices for Requirements Engineering (RE). To be successful, RE have to ensure that the specified requirements are complete and correct what means that all intents of the stakeholders in a given business context are covered by the requirements and that no unnecessary requirement was introduced. However, the accurate capture the business intents of the stakeholders remains a challenge and it is a major factor of software project failures. This master’s dissertation presents a novel method referred to as “Problem-Based SRS” aiming at improving the quality of the Software Requirements Specification (SRS) in the sense that the stated requirements provide suitable answers to real customer ́s businesses issues. In this approach, the knowledge about the software requirements is constructed from the knowledge about the customer ́s problems. Problem-Based SRS consists in an organization of activities and outcome objects through a process that contains five main steps. It aims at supporting the software requirements engineering team to systematically analyze the business context and specify the software requirements, taking also into account a first glance and vision of the software. The quality aspects of the specifications are evaluated using traceability techniques and axiomatic design principles. The cases studies conducted and presented in this document point out that the proposed method can contribute significantly to improve the software requirements specification.

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We take for granted that we exist in dimensions of time and space. We accept that time passes and that space extends as a matter of course. Just as our personal space is important to us, so is time of our own. The individual is capable of developing a variety of time perspectives or orientations, each applicable to a different aspect of life, for instance, home, leisure, economic, political and organisational. Our temporal perspective influences a wide range of psychological processes, from motivation, emotions and spontaneity to risk-taking creativity and problem-solving. Our temporal landscapes are made up of recognisable domains, with permeable borders – private time and public time, home time and work time, past, present and future time, cyclical time. Just as a geography of space contains recognisable natural features – rivers, deserts, mountains – and features created by human beings – canals, roads, skyscrapers – so our temporal landscape contains natural features – day and night, the seasons – and features created by us – the ordering of social, economic, legal, and organisational time into, among others, the practices of family life, financial periods, prison sentences and workloads. This paper views the temporal landscapes of night nurses, and is based on longitudinal ethnographic research. It highlights areas such as shift work, workload, and the temporal aspects of caring. The result is the production of a map, albeit a rough one, of the temporal landscape inhabited by night nurses as they go about their working lives.

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O presente relatório insere-se no âmbito das unidades curriculares de Prática de Ensino Supervisionada em Pré-Escolar e em 1º Ciclo do Ensino Básico, inseridas no Mestrado em Educação Pré-Escolar e Ensino do 1º Ciclo do Ensino Básico da Universidade de Évora. A investigação traduzida neste relatório decorreu nos dois contextos acima referidos, sendo primeiramente realizada no contexto de Educação Pré-Escolar e seguidamente no contexto de 1º Ciclo do Ensino Básico. O principal objetivo da investigação centra-se no desenvolvimento das capacidades de resolver problemas em matemática, tanto em crianças mais pequenas, como mais tarde no início da escolaridade obrigatória. Surgiu assim a questão orientadora da investigação: Que práticas devo realizar para contribuir para que as/os crianças/alunos consigam tornar-se bons resolvedores de problemas? Seguiram-se a esta outras três questões no sentido auxiliar a investigação: Como lidam as/os crianças/alunos com a resolução de problemas? Que estratégias utilizam as/os crianças/alunos para resolver problemas? Que representações usam as/os crianças/alunos na resolução de problemas? No desenvolvimento da investigação foi realizada uma sequência didática de tarefas matemáticas de exploração de resolução de problemas onde foram recolhidos os dados para uma posterior análise, tendo em conta não só os objetivos da investigação como os referenciais teóricos. Concluiu-se que a metodologia utilizada desenvolveu a capacidade de resolver problemas dos estudantes, ou seja, a exploração de problemas utilizando diferentes estratégias e representações, tal como a partilha de conhecimentos e a comunicação matemática, são ferramentas essenciais para uma intervenção eficaz no que concerne à resolução de problemas; Supervised Teaching Practice in Preschool Education and Teaching of the Primary School: Developing the capacities to solve problems in mathematics Abstract: The present report is inserted in the context of the curricular unit Supervised Teaching Practice in Preschool Education and in Primary School, integrated in Master in Preschool Education and Teaching Primary School at University of Évora. This research was held in two different contexts, the first one was performed in a pre-school classroom, and later the second one in classroom of first year of Primary School. The main objective of the research was focused on the development of the capacities to solve mathematical problems either in small children, or later in the beginning of compulsory schooling. As so, the question guiding this investigation emerged: Which practices should I perform to help children/students become better problem solvers? After this, other three questions came up in order to help the research: How do children/students deal with solving problems? What strategies do children/students use to solve problems? What representations do children/students use to solve problems? Throughout this research a didactic intervention consisting in a sequence of mathematical tasks to explore the resolution of problems was performed, allowing data collection for a latter analysis, based not only on the objectives and initial research questions, but also on theoretical approaches consulted. We came to the conclusion that the ability of students to solve problems was improved with the methodology used in this research, meaning that, challenging students with problems using different strategies and representations, such as knowledge sharing and mathematical communication, are essential tools for effective intervention concerning problem solving.

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Depuis les années 1980, le développement de l’autodétermination des personnes présentant une déficience intellectuelle (DI) est devenu une priorité dans les interventions qui leur sont offertes. Les agents de socialisation (p.ex., éducateurs, travailleurs sociaux, enseignants, parents, etc.) ont un rôle crucial dans sa promotion de par le soutien qu’ils leur offrent et les apprentissages qu’ils tentent de favoriser chez elles. La façon de communiquer et le type de relation que les agents de socialisation établissent avec la personne présentant une DI ont une influence certaine dans son développement. Pourtant, peu d’études ont jusqu’à ce jour évalué quelles sont les manières optimales de communiquer et d’interagir des agents socialisation pouvant faciliter l’autodétermination des personnes présentant une DI. Ancrée dans la théorie de l’autodétermination (TAD), cette thèse s’intéresse à évaluer, les effets d’un type de soutien spécifique, le soutien à l’autonomie (ou à l’autodétermination; SA, une manière de communiquer et d’être en relation qui satisfait le besoin d’autodétermination), sur la satisfaction du besoin d’autodétermination et la présence de bénéfices comportementaux, motivationnels et affectifs chez les personnes présentant une déficience intellectuelle légère (DIL) dans un contexte d’apprentissage. Deux articles seront présentés dans cette thèse. Le concept d’autodétermination comprend une large littérature et revêt de multiples définitions. Le premier article, de nature théorique, permettra de mieux le comprendre et de l’éclaircir à la lumière de la théorie fonctionnelle de l’autodétermination (TfAD) et de la théorie de l’autodétermination (TAD). Les études portant sur les interventions de promotion de l’autodétermination de la TAD et de la TfAD seront présentées. Dans un deuxième temps, la TAD et la TfAD seront comparées et contrastées l’une avec l’autre ce qui permettra de démontrer leurs différences, leurs similarités et leurs complémentarités tant au niveau théorique que de l’intervention. Enfin, il est proposé que le SA étudié par la TAD puisse constituer une intervention prometteuse, en plus des interventions proposées par la TfAD, afin de favoriser le développement de l’autodétermination et engendrer des bénéfices comportementaux, motivationnels et affectifs chez cette population. La deuxième étude visera à évaluer cette proposition. Par le biais d’une étude expérimentale, il sera évalué si le SA peut satisfaire le besoin d’autonomie/autodétermination des personnes présentant une DIL et peut faciliter l’intériorisation de la valeur d’une tâche, l’engagement et la diminution de l’anxiété lorsqu’ils réalisent une tâche de résolution de problème, une activité d’apprentissage qui est à la fois importante et fastidieuse. Ainsi, l’étude permettra de comparer les effets d’une tâche réalisée avec ou sans SA (condition expérimentale et témoin respectivement). Les participants (N = 51) présentaient tous une DIL et ont été recrutés dans un centre de réadaptation de la région de Montréal, au Québec (Canada). Les résultats démontrent que comparativement à la condition témoin, le SA amène chez les participants une satisfaction plus élevée du besoin d’autodétermination, un plus grand niveau d’engagement, une plus grande diminution de leur anxiété lors de l’activité et facilite l’intériorisation de la valeur de la tâche. La signification et l’interprétation de ces résultats, de même que leurs implications potentielles pour la recherche et les interventions offertes à ces personnes sont finalement discutées.

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Wydział Studiów Edukacyjnych: Zakład Pedeutologii

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Research suggests that child-to-parent violence (CPV) is related to a previous history of violence within the family setting. The current study was aimed to explore the exposure to violence in different settings (school, community, home, and TV) and its relationship to some variables of the social-cognitive processing (hostile social perception, impulsivity, ability to anticipate the consequences of social behaviors and to select the appropriate means to achieve the goals of social behaviors) in a group of juveniles who assaulted their parents. It is also examined how they differ from other young offenders and non-offender adolescents. The sample included 90 adolescents from Jaén (Spain). Thirty of them were juveniles who had been reported by their parents for being violent towards them and 30 were juveniles who had committed other types of offences. The third group was made up of 30 adolescents without any criminal charge. Adolescents answered measures of exposure to violence, perception of criticism/rejection from parents, hostile social perception, and social problem- solving skills. Results revealed that juveniles who abused their parents reported higher levels of exposure to violence at home when comparing to the other groups. In addition, exposure to violence at home was significantly correlated to the hostile social perception of adolescents in CPV cases. Implications for prevention and treatment are discussed

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Este estudo tem como principal objetivo compreender e analisar o modo como crianças de creche e jardim-de-infância resolvem problemas matemáticos e o que pode constranger a resolução. Em particular, procurei analisar a atividade matemática que as crianças desenvolvem quando se confrontam com problemas matemáticos e os desafios com que se deparam. Do ponto de vista metodológico, o estudo enquadra-se numa abordagem qualitativa de investigação e num paradigma interpretativo. Além disso, trata-se de uma investigação-ação orientada pela questão “como otimizar a atividade de resolver problemas matemáticos em contextos de educação de infância?”. Neste âmbito, propus a quatro crianças de creche e a 21 de jardim-de-infância um conjunto de tarefas selecionadas para, potencialmente, terem, para si, algum grau de desafio. Os principais métodos de recolha de dados foram a observação participante, a análise documental e um inquérito por questionário realizado às educadoras cooperantes. O estudo ilustra que é possível envolver crianças de creche e de jardim-de-infância numa atividade de resolução de problemas matemáticos e que esta atividade é favorecida se o contexto dos problemas estiver próximo do que fazem no dia-a-dia da sala. Durante o processo de resolução das tarefas propostas, foram mobilizadas e trabalhadas diversas noções matemáticas. Na creche, todas as crianças evidenciaram possuir conhecimentos acerca da noção topológica “dentro de” e “fora de” e algumas foram bem-sucedidas no uso do processo de classificação, tendo em conta um critério. Neste âmbito, recorreram a representações ativas. No jardim-de-infância, todas as crianças conseguiram fazer a contagem sincronizada das letras do seu nome, de indicar a quantidade de letras, o que indicia o conhecimento da noção de cardinal, e de representar esta quantidade recorrendo tanto a numerais como a representações icónicas. Além disso, foram capazes de interpretar uma tabela de modo a construir um gráfico com barras e de elaborar um pictograma, o que revela possuírem conhecimentos ao nível da literacia estatística. Por último, algumas crianças foram bem-sucedidas na descoberta de estratégias de resolução de problemas que lhes permitiram inventariar exaustivamente todas as possibilidades de resolução e contar, organizadamente, estas possibilidades. No decurso desta atividade surgiram tentativas de generalização, embora nem sempre corretas, sobressaindo o recurso a representações ativas nomeadamente à dramatização de situações. Quanto aos desafios com que se depararam destacam-se, no caso da creche, o uso correto do processo de classificação. No caso do jardim-de-infância, as crianças demonstraram dificuldades em distinguir a legenda do pictograma dos dados, em resolver um problema em que estava em jogo o sentido combinatório da multiplicação e em encontrar estratégias de generalização. O estudo indicia, ainda, que é essencial que o educador proponha tarefas diversificadas e desafiantes que, partindo sempre da curiosidade e interesse das crianças, lhes permitam trabalhar com ideias matemáticas importantes e representar adequadamente o conhecimento com que lidam.

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Social network sites (SNS), such as Facebook, Google+ and Twitter, have attracted hundreds of millions of users daily since their appearance. Within SNS, users connect to each other, express their identity, disseminate information and form cooperation by interacting with their connected peers. The increasing popularity and ubiquity of SNS usage and the invaluable user behaviors and connections give birth to many applications and business models. We look into several important problems within the social network ecosystem. The first one is the SNS advertisement allocation problem. The other two are related to trust mechanisms design in social network setting, including local trust inference and global trust evaluation. In SNS advertising, we study the problem of advertisement allocation from the ad platform's angle, and discuss its differences with the advertising model in the search engine setting. By leveraging the connection between social networks and hyperbolic geometry, we propose to solve the problem via approximation using hyperbolic embedding and convex optimization. A hyperbolic embedding method, \hcm, is designed for the SNS ad allocation problem, and several components are introduced to realize the optimization formulation. We show the advantages of our new approach in solving the problem compared to the baseline integer programming (IP) formulation. In studying the problem of trust mechanisms in social networks, we consider the existence of distrust (i.e. negative trust) relationships, and differentiate between the concept of local trust and global trust in social network setting. In the problem of local trust inference, we propose a 2-D trust model. Based on the model, we develop a semiring-based trust inference framework. In global trust evaluation, we consider a general setting with conflicting opinions, and propose a consensus-based approach to solve the complex problem in signed trust networks.

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Within the framework of research on students' active performance in their study habits, the aim of this study is to analyze a model predicting the effect of social identity and personal initiative on engagement in university students. We conducted a cross-sectional study on 266 students from different Spanish universities. The resulting data were analyzed using SPSS Macro MEDIATE. Evidence was found for the proposed model. Only group-identity predicted personal initiative and engagement. Analysis revealed the mediating role of proactive behavior on engagement in university students. It is concluded that the university management may intervene, from an organizational-culture approach, promoting guidelines to reinforce students' sense of belonging by enhancing initiative and autonomous problem solving in learning behaviors.

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O texto propõe uma metodologia de trabalho para Mediação de Conflito de Violência Intrafamiliar (MCVI) contra pessoas idosas, de forma não jurídica, a ser desenvolvida nas Unidades de Saúde por equipe multiprofissional. Método: pesquisa social qualitativa, com o método da pesquisa ação por meio de estudo piloto. Resultados: a proposta metodológica foi construída por meio do atendimento de dez casos de violência, visando o estabelecimento de passos para nortear os profissionais de saúde, a fim de estabelecer uma rede de parcerias com os cuidadores por meio de propostas concretas de ação de cada integrante da família no intuito de resolver tais conflitos. Conclusões: essa metodologia de MCVI pode ser utilizada na Assistência Básica de Saúde e no Programa Saúde da Família, visto tratar-se de uma metodologia de fácil aplicação, baixo custo, alta resolutividade, exigindo uma equipe profissional restrita envolvida. __________________________________________________________________________________________________ ABSTRACT

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Dissertação de mest. em Psicologia da Educação - Especialização em Ensino Básico, Faculdade de Ciências Humanas e Sociais e Escola Superior de Educação, Univ. do Algarve, 2003