Asiakkuuksien strateginen arvottaminen ja luokittelu

Tämän tutkimuksen kohdeorganisaatio on suuren teollisuusyrityksen sisäinen raaka-aineen hankkija ja toimittaja. Tutkimuksessa selvitetään, mistä kohdeorganisaation hankinta-asiakkuuksien arvo muodostuu ja kuinka olemassa olevan liiketoimintadatan perusteella voidaan tutkia, arvioida ja luokitella kauppojen ja asiakkuuksien arvokkuutta aikaan sitomatta, objektiivisesti ja luotettavasti. Tutkimuksen teoriaosiossa esitellään lähestymistapoja ja menetelmiä, joiden avulla voidaan jalostaa olemassa olevasta datasta uutta sidosryhmätietämystä liiketoiminnan käyttöön, sekä tarkastellaan asiakaskannattavuusanalyysin, portfolioanalyysin, sekä asiakassegmentoinnin perusteita ja malleja. Näiden teorioiden ja mallien pohjalta rakennetaan kohdeorganisaatiolle räätälöity, indeksoituihin hinta-, määrä- ja kauppojen toistuvuus-muuttujiin perustuva, asiakkuuksien arvottamis- ja luokittelumalli. Arvottamis- ja luokittelumalli testataan vuosien 2003–2007 liiketoimintadatasta muodostetulla 389 336 kaupparivin otoksella, joka sisältää 42 186 arvioitavaa asiakkuussuhdetta. Merkittävin esille nouseva havainto on noin 5 000:n keskimääräistä selkeästi kalliimman asiakkuuden ryhmä. Aineisto ja sen poikkeavuudet testataan tilastollisin menetelmin, jotta saadaan selville asiakkuuden arvoon vaikuttavat ja arvoa selittävät tekijät. Lopuksi pohditaan arvottamismallin merkitystä analyyttisemman ostotoiminnan ja asiakkuudenhallinnan välineenä, sekä esitetään muutamia parannusehdotuksia.

Classificação de cerâmicas arqueológicas da Bacia Amazônica

In order to elucidate the traditional classification of archaeological artefacts, a multielemental analytical method for characterisation of its micro and macro chemical constituents. combined with statistical multivariate analysis for classification, were used. Instrumental thermal neutron activation analysis, for elemental chemical determination, and three statistical methods: discriminant, cluster and modified cluster analysis were applied. The statistical results obtained for the samples from Iquiri, Quinari and Xapuri archaeological phases were in good agreement with the conventional archaeological classification. Iaco and Jacuru archaeological phase were not characterised as homogenous groups. Iquiri phase were the most distinct in relation to the other analysed groups. An homogeneous group for 54% collected samples at the Los Angeles site was also found, this could be characterised as a new archaeological phase.

Profiles of Second Language Learners in Bilingual Education: A Comparative Study of the Characteristics of Finnish and American Students

The purpose of this comparative study is to profile second language learners by exploring the factors which have an impact on their learning. The subjects come from two different countries: one group comes from Milwaukee, US, and the other from Turku, Finland. The subjects have attended bilingual classes from elementary school to senior high school in their respective countries. In the United States, the subjects (N = 57) started in one elementary school from where they moved on to two high schools in the district. The Finnish subjects (N = 39) attended the same school from elementary to high school. The longitudinal study was conducted during 1994-2004 and combines both qualitative and quantitative research methods. A Pilot Study carried out in 1990-1991 preceded the two subsequent studies that form the core material of this research. The theoretical part of the study focuses first on language policies in the United States and Finland: special emphasis is given to the history, development and current state of bilingual education, and the factors that have affected policy-making in the provision of language instruction. Current language learning theories and models form the theoretical foundation of the research, and underpin the empirical studies. Cognitively-labeled theories are at the forefront, but sociocultural theory and the ecological approach are also accounted for. The research methods consist of questionnaires, compositions and interviews. A combination of statistical methods as well as content analysis were used in the analysis. The attitude of the bilingual learners toward L1 and L2 was generally positive: the subjects enjoyed learning through two languages and were motivated to learn both. The knowledge of L1 and parental support, along with early literacy in L1, facilitated the learning of L2. This was particularly evident in the American subject group. The American subjects’ L2 learning was affected by the attitudes of the learners to the L1 culture and its speakers. Furthermore, the negative attitudes taken by L1 speakers toward L2 speakers and the lack of opportunities to engage in activities in the L1 culture affected the American subjects’ learning of L2, English. The research showed that many American L2 learners were isolated from the L1 culture and were even afraid to use English in everyday communication situations. In light of the research results, a politically neutral linguistic environment, which the Finnish subjects inhabited, was seen to be more favorable for learning. The Finnish subjects were learning L2, English, in a neutral zone where their own attitudes and motivation dictated their learning. The role of L2 as a means of international communication in Finland, as opposed to a means of exercising linguistic power, provided a neutral atmosphere for learning English. In both the American and Finnish groups, the learning of other languages was facilitated when the learner had a good foundation in their L1, and the learning of L1 and L2 were in balance. Learning was also fostered when the learners drew positive experiences from their surroundings and were provided with opportunities to engage in activities where L2 was used.

Tietotyön avainhenkilöiden sitoutuminen - Case Kymenlaakson sairaanhoitopiirin lääkärit

Tutkielmassa tarkasteltiin affektiivista eli tunnepohjaista sitoutumista organisaatioon ja selvitettiin, mitkä ovat sitä lisääviä ei-taloudellisia motivointikeinoja. Tulokset osoittivat, että organisaatioon sitoutumista lisääviä ulottuvuuksia ovat itsensä kehittäminen, työtehtävien vaihto ja työn arvostus. Lisäksi selvitettiin affektiivisen sitoutumisen ja innovatiivisuuden välistä suhdetta ja niiden välillä todettiin merkittävä positiivinen yhteys. Tarkastelun kohteena olivat tietotyön avainhenkilöt, joiden sitoutuminen organisaatioon on merkityksellisintä sen toiminnan ja tuottavuuden kannalta. Ilmiötä tarkasteltiin ensisijaisesti tilastollisin menetelmin. Teoriaa testattiin empiirisesti Kymenlaakson sairaanhoitopiirin lääkäreihin, jotka edustavat erikoisosaamista julkisella sektorilla.

Análisis composicional de datos en Ciencias Geoambientales

Compositional data (concentrations) are common in geosciences. Neglecting its character mey lead to erroneous conclusions. Spurious correlation (K. Pearson, 1897) has disastrous consequences. On the basis of the pioneering work by J. Aitchison in the 1980s, a methodology free of these drawbacks is now available. The geometry of the símplex allows the representation of compositions using orthogonal co-ordinares, to which usual statistical methods can be applied, thus facilating computation ans analysis. The use of (log) ratios precludes the interpretation of single concentrations disregarding their relative character. A hydro-chemical data set is used to illustrate the point

Aspectos toxicológicos e químicos da Anatoxina-a e seus análogos

Anatoxin-a and its analogues are azabicyclic alkaloids that represent one of the most powerful nicotinic agonists known for the nicotinic acetylcholine receptor (nAChR). Because of this potent mechanism of action, anatoxin-a and its derivatives represent a target for the discovery of novel drugs. Their syntheses are useful for environmental monitoring and also for pharmacokinetic/pharmacodynamic and toxicological studies. Some strategies for the synthesis of anatoxin-a and analogous compounds are described herein, covering the period from 1996 to the present date. In this review, emphasis is given to the chemical and toxicological aspects of some variants of anatoxin-a, including homoanatoxin-a and anatoxin-a(s).

Henkilöstöresurssien optimointi ja hallinta sataman operaattoriyhtiössä

Työn tavoitteena on selvittää erilaisten työaikamallien ja henkilöstön määrän vaikutuksia Finnsteven henkilöstökustannuksiin ja ylitöiden määrään. Selvitystyö toteutetaan simuloimalla vaihtoehtoisia työaikamalleja ja henkilöstömääriä tilastollisten menetelmien avulla. Työn toisena tavoitteena on ehdottaa yritykselle toimintatapaa suorittaa lopullinen henkilöstöresurssien optimointi. Työn teoriaosuudessa esitellään aluksi yritystä ja sen toimintaympäristöä. Tämän jälkeen tarkastellaan nykyisen TE-sopimuksen mahdollistamia työaikamalleja. Seuraavaksi perustellaan käytettävät tilastolliset menetelmät ja tiedonkeruumenetelmät. Edetessään työ syventyy tarkastelemaan yrityksen tekemän työn kohdentumista aikatyöhön ja ylityöhön sekä viikonpäiville että työvuoroille. Lopuksi kuvataan työn optimoinnissa käytetty logiikka, analysoidaan saatuja tuloksia ja esitellään optimointityökalun toteutussuunnitelma. Diplomityössä tehdyn selvityksen mukaan satamatyössä tehdään nykyisellään erittäin paljon ylitöitä. Siten työaikamallien optimointi on perusteltua. Optimoinnilla saavutettavat potentiaaliset kustannussäästöt ovat erittäin huomattavia. Lopullinen optimointi on haastava tehtävä, jota henkilöstöhallinto ei pysty ratkaisemaan pelkkään kokemukseensa luottaen. Tuotannonsuunnittelun avuksi tarvitaan täten työkalu, joka palvelee paitsi mallien luontia, toimii suunnittelun apuna jatkossakin.

Strategic choices and performance – an empirical analysis of largest European and North American energy companies

Energy industry has gone through major changes globally in past two decades. Liberalization of energy markets has led companies to integrate both vertically and horizontally. Growing concern on sustainable development and aims to decrease greenhouse gases in future will increase the portion of renewable energy in total energy production. Purpose of this study was to analyze using statistical methods, what impacts different strategic choices has on biggest European and North American energy companies’ performance. Results show that vertical integration, horizontal integration and use of renewable energy in production had the most impact on profitability. Increase in level of vertical integration decreased companies’ profitability, while increase in horizontal integration improved companies’ profitability. Companies that used renewable energy in production were less profitable than companies not using renewable energy.

Estudo da mobilização de metais e elementos traços em ambientes aquáticos do semi-árido brasileiro aplicando análises de componentes principais

The spatial and temporal retention of metals has been studied in water and sediments of the Gavião River, Anagé and Tremedal Reservoirs, located in the semi-arid region, Bahia - Brazil, in order to identify trends in the fluxes of metals from the sediments to the water column. The determination of metals was made by ICP OES and ET AAS. The application of statistical methods showed that this aquatic system presents suitable conditions to move Cd2+ and Pb2+ from the water column to the sediment.

Estimativa de risco de contaminação das águas por pesticidas na região sul do estado do RS

Pesticides can be quite useful in agricultural production, however, some pesticides after application can reach and contaminate the hydric resource. Pesticide monitoring must be careful because it is expensive and lengthy. Thus, in this work, a theoretical prediction was made using the approaches suggested by EPA-USA, the Groundwater Ubiquity Score index (GUS) and the Goss method associated with physicochemical properties of 27 pesticides used in a region in the south of Brazil. The results of this work led to the identification of the pesticides that should be prioritized in the environmental monitoring due to their high potential for contaminating water resources.

Avaliação da contaminação do Igarapé do Sabino (Bacia do Rio Tibiri) por metais pesados, originados dos resíduos e efluentes do Aterro da Ribeira, em São Luís, Maranhão

This work aimed to carry out an environmental monitoring in sabino narrow river (affluent of Tibiri Basin, in São Luís - MA, Brazil), in order to verify the main environmental impacts caused by effluent residues from Ribeira landfill. Chemical analysis and bibliographic and cartographic researches on this ecosystem were also carried out. In addition, heavy metals, such as Hg, Pb and Zn, were investigated in water samples by ICP-MS technique. It was observed that the contents of such heavy metals were above the tolerance limits established by the Brazilian legislation, showing a strong impact level on the evaluated ecosystem.

DETERMINAÇÃO DO TEOR DE BIODIESEL EM DIESEL EMPREGANDO O ENSAIO COLORIMÉTRICO DO ÁCIDO HIDROXÂMICO

The aim of this paper was to use colorimetric assays for hydroxamic acid to quantify the biodiesel content in diesel and compare it with the traditional method (infrared spectroscopy, using the EN 14078 method). Samples were prepared from B2 to B10 with two kinds of diesel - S500 (red) and S50 (yellow) - to obtain two calibration curves. Through statistical methods it was shown that the slopes of the straight lines obtained for the different types of diesel were the same. Thus, the type of diesel did not influence the results of the colorimetric assay for hydroxamic acid. Real samples collected from gas stations were analyzed by both methods (colorimetry and EN 14078). By applying Student's t-test it was concluded that the methods could be considered statistically equivalent. Therefore, it was confirmed that the colorimetric assay for hydroxamic acid is suitable for detecting and quantifying the content of biodiesel in biodiesel/diesel blends and can also be easily adapted to field analyses.

Preparation and evaluation of atrazine immunoconjugate

In order to study the affinity reaction between the anti-atrazine antibody and atrazine, an enzyme was incorporated, as a marker, to an atrazine carboxylic derivative. The hapten and conjugate were synthesized and characterized by MS, IR and NMR. The interaction between monoclonal antibodies and hapten-HRP conjugate was investigated by enzyme linked immunosorbent assay (ELISA).

Brand positioning for sport goods

The objective of this study was to find out how Exel position itself against its most important competitors, and how it could strengthen its own position in the future. Both end and intermediate customers was researched about their preferences and how the decision process could be influenced. The research was done by telephone interviews and the data was analyzed by statistical methods. The results showed that the decision making when buying floorball sticks is mainly influenced by the image of the brand and the popularity of the brand, rather than the actual technical abilities of the stick.

The Fed Model: International Analysis

The Fed model is a widely used market valuation model. It is often used only on market analysis of the S&P 500 index as a shorthand measure for the attractiveness of equity, and as a timing device for allocating funds between equity and bonds. The Fed model assumes a fixed relationship between bond yield and earnings yield. This relationship is often assumed to be true in market valuation. In this paper we test the Fed model from historical perspective on the European markets. The markets of the United States are also includedfor comparison. The purpose of the tests is to determine if the Fed model and the underlying assumptions come true on different markets. The various tests are made on time-series data ranging from the year 1973 to the end of the year 2008. The statistical methods used are regressions analysis, cointegration analysis and Granger causality. The empirical results do not give strong support for the Fed model. The underlying relationships assumed by the Fed model are statistically not valid in most of the markets examined and therefore the model is not valid in valuation purposes generally. The results vary between the different markets which gives reason to suspect the general use of the Fed model in different market conditions and in different markets.