Implementazione dell'accessibilità in OpenTripPlanner

Lo scopo di questa tesi è quella di creare una interfaccia accessibile per il sito Web e software di creazione di percorsi urbani multimodali, denominato Open Trip Planner. L’obiettivo principale è rendere questo servizio di pianificazione di itinerari fruibile ad ogni tipologia di utente, rendendolo accessibile a persone con disabilità sensoriali e motorie, dando a queste ultime un aiuto, a volte indispensabile, per gli spostamenti all’interno delle città. Quello che il programma open source di Open Trip Planner deve fare dunque, è offrire le informazioni riguardanti i percorsi urbani e tutte le restanti informazioni presenti su di una mappa, come ad esempio punti di interesse, in maniera completamente fruibile per ogni utente che utilizza questo tipo di supporto alla navigazione. È stato d’aiuto nella tesi incentrare in un primo momento l’attenzione nei confronti delle leggi e le linee guida di accessibilità Web, studiando dunque come il Web deve essere accessibile per gli utenti, per poi concentrarsi sull’accessibilità delle mappe stesse. Un ulteriore scopo della tesi infatti è stato capire come i dati relativi alla navigazione che vengono prelevati dai satelliti, debbano essere presentati all’interno della mappa, fornendo un grado di accessibilità elevato, sia per gli utenti che per differenti hardware.

Models, Techniques and Applications of e-Learning Personalization

In recent years Web has become mainstream medium for communication and information dissemination. This paper presents approaches and methods for adaptive learning implementation, which are used in some contemporary web-interfaced Learning Management Systems (LMSs). The problem is not how to create electronic learning materials, but how to locate and utilize the available information in personalized way. Different attitudes to personalization are briefly described in section 1. The real personalization requires a user profile containing information about preferences, aims, and educational history to be stored and used by the system. These issues are considered in section 2. A method for development and design of adaptive learning content in terms of learning strategy system support is represented in section 3. Section 4 includes a set of innovative personalization services that are suggested by several very important research projects (SeLeNe project, ELENA project, etc.) dated from the last few years. This section also describes a model for role- and competency-based learning customization that uses Web Services approach. The last part presents how personalization techniques are implemented in Learning Grid-driven applications.

Un webservice per collegare il cittadino con la propria situazione debitoria

La tesi tratta di un web service capace di estrapolare i dati da un database Oracle utilizzato da un gestionale già esistente, per darli come output ad un portale da cui il cittadino si potrà collegare, visionandoli. Il gestionale si occupa della fase coattiva, ovvero quando un contribuente non paga una multa o una qualsiasi tassa; fino ad oggi non era possibile far vedere in via telematica i dati della situazione coattiva di un contribuente. Grazie al web service da me creato un portale potrà fare vedere i dati al contribuente tramite esso. Inoltre grazie a questo web service in futuro si potranno collegare anche con altri portali o app smartphone per dare ulteriori servizi al cittadino.

Avvägning mellan arbetsmiljö och effektivitet med hjälp av multikriterieanalys : Hur komplettering av kundtjänst påverkar kundnöjdhet och effektivitet

A public organization has a section for customer service which is responsible of order entry from customers concerning errands within real estate and business equipment, cleaning, transport operations and handicap appliance. According to the co-ordinators in hospitals within the organisation the customers are requesting for staff to talk to physically, meaning a person to speak with face to face. The customers experiencing that it’s sometimes difficult to call customer service or use the web form, which is the only communication paths in the current situation. Proposed changes presented claim that a complement to customer service with local service centers in every hospital. The purpose of this study is to evaluate a change proposition by weigh between efficiency and working environment, this by using multi-criteria analysis. To achieve the goal a decision model is designed in the decision tool DecideIT. The aim of the study is to recommend decision makers to choose one of the options based on as rational grounds as possible. The result of the study showed that the preferred alternative is not to supplement customer service with local service centers. For the most part, the result depending on the survey (represented result from working environment criteria) which showed that the majority of customers do not request a person to speak with face to face at all.

Progettazione, implementazione e valutazione di un simulatore basato su web real time communication (WebRTC).

Questa tesi tratta della realizzazione e valutazione di un simulatore Web-Based i cui nodi sono connessi tramite Web Real Time Communication (WebRTC) e si testa la sua efficienza mediante la simulazione di un semplice modello di mobilità. Si espongono i principali concetti di simulazione e di WebRTC, fornendo le basi per una maggior comprensione del testo e delle scelte progettuali ed implementative. Si conclude con serie di test comparativi dell’applicativo mettendo in luce pregi e difetti di questo approccio alternativo alla simulazione.

Il linguaggio spagnolo del turismo nel web 2.0. tripadvisor: Un caso di studio

Internet e turismo sono due settori che si intersecano profondamente e che da sempre risultano interconnessi. Grazie al progresso delle nuove tecnologie l’ambito turistico ha mutato profondamente i suoi connotati, sia da un punto di vista strutturale sia nella gestione e nella distribuzione delle informazioni. Con l’ingresso nell’era digitale, lo sviluppo delle ICT (Information and Communication Technologies) e l’avvento del web 2.0, la comunicazione turistica si è modificata in modo sostanziale: si è passati da una comunicazione monologica e unidirezionale da esperti a pubblico, a un dialogo tra le varie parti coinvolte, dove la centralità dell’utente/consumatore, che ha acquisito un ruolo proattivo e guadagnato il diritto di parola, si fa sempre più evidente. In particolare la comparsa del web sociale, che si contraddistingue per la sua forte dinamicità e un carattere collaborativo e comunitario, ha permesso lo sviluppo di modelli comunicativi originali, che sono riusciti ad apportare elementi innovativi e peculiari anche nel linguaggio del turismo, varietà linguistica già di per sé piuttosto particolare ed eterogenea. Tramite l’analisi della versione spagnola del portale di viaggi più famoso al mondo (Tripadvisor.es), si è cercato di evidenziare quali caratteristiche mostrate nei testi pubblicati in questo spazio fossero riconducibili all’influenza del linguaggio del turismo dei generi più tradizionali (guide, dépliant, cataloghi) e quali invece fossero gli elementi attribuibili al mezzo computer e quindi appartenessero alla sfera della comunicazione mediata dal computer.

The influence of social communication networks on intentions to purchase on the web

Despite the increased offering of online communication channels to support web-based retail systems, there is limited marketing research that investigates how these channels act singly, or in combination with online channels, to influence an individual' s intention to purchase online. If the marketer's strategy is to encourage online transactions, this requires a focus on consumer acceptance of the web-based transaction technology, rather than the purchase of the products per se. The exploratory study reported in this paper examines normative influences from referent groups in an individual's on and offline social communication networks that might affect their intention to use online transaction facilities. The findings suggest that for non-adopters, there is no normative influence from referents in either network. For adopters, one online and one offline referent norm positively influenced this group's intentions to use online transaction facilities. The implications of these findings are discussed together with future research directions.

Improved power sharing among distributed generators using web based communication

This paper investigates the possibility of power sharing improvements amongst distributed generators with low cost, low bandwidth communications. Decentralized power sharing or power management can be improved significantly with low bandwidth communication. Utility intranet or a dedicated web based communication can serve the purpose. The effect of network parameter such line impedance, R/X ratio on decentralized power sharing can be compensated with correction in the decentralized control reference quantities through the low bandwidth communication. In this paper, the possible improvement is demonstrated in weak system condition, where the micro sources and the loads are not symmetrical along the rural microgrid with high R/X ratio line, creates challenge for decentralized control. In those cases the web based low bandwidth communication is economic and justified than costly advance high bandwidth communication.

Safe Composition of Web Communication Protocols for Extensible Edge Services

As new multi-party edge services are deployed on the Internet, application-layer protocols with complex communication models and event dependencies are increasingly being specified and adopted. To ensure that such protocols (and compositions thereof with existing protocols) do not result in undesirable behaviors (e.g., livelocks) there needs to be a methodology for the automated checking of the "safety" of these protocols. In this paper, we present ingredients of such a methodology. Specifically, we show how SPIN, a tool from the formal systems verification community, can be used to quickly identify problematic behaviors of application-layer protocols with non-trivial communication models—such as HTTP with the addition of the "100 Continue" mechanism. As a case study, we examine several versions of the specification for the Continue mechanism; our experiments mechanically uncovered multi-version interoperability problems, including some which motivated revisions of HTTP/1.1 and some which persist even with the current version of the protocol. One such problem resembles a classic degradation-of-service attack, but can arise between well-meaning peers. We also discuss how the methods we employ can be used to make explicit the requirements for hardening a protocol's implementation against potentially malicious peers, and for verifying an implementation's interoperability with the full range of allowable peer behaviors.

Experiences during three generations of web based learning. Six years of web based communication

This paper tells the story of how a set of university lectures developed during the last six years. The idea is to show how (1) content, (2) communication and (3) assessment have evolved in steps which are named “generations of web learning”. The reader is offered a stepwise description of both didactic foundations of university lectures and practical implementation on a widely available web platform. The relative weight of directive elements has gradually decreased through the “three generations”, whereas characteristics of self-responsibility and self-guided learning have gained in importance. -Content was in early times presented and expected to be learned but in later phases expected to be constructed for examples of case studies. -Communication meant in early phases to deliver assignments to the lecturer but later on to form teams, exchange standpoints and review mutually. -Assessment initially consisted in marks invented and added up by the lecturer but was later enriched by peer review, mutual grading and voting procedures. How much “added value” can the web provide for teaching, training and learning? Six years of experience suggest: mainly insofar as new (collaborative and selfdirected) didactic scenarios are implemented! (DIPF/Orig.)

Methodologies for traffic profiling in communication networks

Internet Tra c, Internet Applications, Internet Attacks, Tra c Pro ling, Multi-Scale Analysis abstract Nowadays, the Internet can be seen as an ever-changing platform where new and di erent types of services and applications are constantly emerging. In fact, many of the existing dominant applications, such as social networks, have appeared recently, being rapidly adopted by the user community. All these new applications required the implementation of novel communication protocols that present di erent network requirements, according to the service they deploy. All this diversity and novelty has lead to an increasing need of accurately pro ling Internet users, by mapping their tra c to the originating application, in order to improve many network management tasks such as resources optimization, network performance, service personalization and security. However, accurately mapping tra c to its originating application is a di cult task due to the inherent complexity of existing network protocols and to several restrictions that prevent the analysis of the contents of the generated tra c. In fact, many technologies, such as tra c encryption, are widely deployed to assure and protect the con dentiality and integrity of communications over the Internet. On the other hand, many legal constraints also forbid the analysis of the clients' tra c in order to protect their con dentiality and privacy. Consequently, novel tra c discrimination methodologies are necessary for an accurate tra c classi cation and user pro ling. This thesis proposes several identi cation methodologies for an accurate Internet tra c pro ling while coping with the di erent mentioned restrictions and with the existing encryption techniques. By analyzing the several frequency components present in the captured tra c and inferring the presence of the di erent network and user related events, the proposed approaches are able to create a pro le for each one of the analyzed Internet applications. The use of several probabilistic models will allow the accurate association of the analyzed tra c to the corresponding application. Several enhancements will also be proposed in order to allow the identi cation of hidden illicit patterns and the real-time classi cation of captured tra c. In addition, a new network management paradigm for wired and wireless networks will be proposed. The analysis of the layer 2 tra c metrics and the di erent frequency components that are present in the captured tra c allows an e cient user pro ling in terms of the used web-application. Finally, some usage scenarios for these methodologies will be presented and discussed.

Communication middleware for the future mobile internet

A evolução constante em novas tecnologias que providenciam suporte à forma como os nossos dispositivos se ligam, bem como a forma como utilizamos diferentes capacidades e serviços on-line, criou um conjunto sem precedentes de novos desafios que motivam o desenvolvimento de uma recente área de investigação, denominada de Internet Futura. Nesta nova área de investigação, novos aspectos arquiteturais estão ser desenvolvidos, os quais, através da re-estruturação de componentes nucleares subjacentesa que compõem a Internet, progride-a de uma forma capaz de não são fazer face a estes novos desafios, mas também de a preparar para os desafios de amanhã. Aspectos chave pertencendo a este conjunto de desafios são os ambientes de rede heterogéneos compostos por diferentes tipos de redes de acesso, a cada vez maior mudança do tráfego peer-to-peer (P2P) como o tipo de tráfego mais utilizado na Internet, a orquestração de cenários da Internet das Coisas (IoT) que exploram mecanismos de interação Maquinaa-Maquina (M2M), e a utilização de mechanismos centrados na informação (ICN). Esta tese apresenta uma nova arquitetura capaz de simultaneamente fazer face a estes desafios, evoluindo os procedimentos de conectividade e entidades envolvidas, através da adição de uma camada de middleware, que age como um mecanismo de gestão de controlo avançado. Este mecanismo de gestão de controlo aproxima as entidades de alto nível (tais como serviços, aplicações, entidades de gestão de mobilidade, operações de encaminhamento, etc.) com as componentes das camadas de baixo nível (por exemplo, camadas de ligação, sensores e atuadores), permitindo uma otimização conjunta dos procedimentos de ligação subjacentes. Os resultados obtidos não só sublinham a flexibilidade dos mecanismos que compoem a arquitetura, mas também a sua capacidade de providenciar aumentos de performance quando comparados com outras soluÇÕes de funcionamento especÍfico, enquanto permite um maior leque de cenáios e aplicações.

Managing Scholarly Communication in the Web 2.0 Environment: The Role of University Libraries

Scholarly communication over the past 10 to 15 years has gained a tremendous momentum with the advent of Internet and the World Wide Web. The web has transformed the ways by which people search, find, use and communicate information. Innovations in web technology since 2005 have brought out an array of new services and facilities and an enhanced version of the web named Web 2.0. Web 2.0 facilitates a collaborative environment in which the information users can interact with the information. Web 2.0 enables its users to create, annotate, review, share re-use and represent the information in new ways thereby optimizing the information dissemination