Identificação e priorização dos fatores críticos de sucesso na implantação de fábrica digital

A Digital Factory is a concept which improves the collaboration among product development processes. Despite the benefits brought by this concept, failures may occur in its implementation. This paper aims to present the Critical Success Factors in the implementation of a Digital Factory project in a Brazilian company. These factors were identified by an exploratory survey on the implementation of Enterprise Resource Planning and Product Lifecycle Management among other systems. Following this identification, the factors were prioritized using the Delphi Method and the Analytic Hierarchy Process; this evaluation was carried out by professionals from enterprises which implement Digital Factory projects, in Brazil and abroad. Nine factors were identified. The five main priorities were: Continuous Support and Commitment from Top Management; Comprehensive Business Reengineering; Skilled and Experienced Partners; Participation and Commitment of Users; and Appropriate Role of the Project Manager.

A study on human error in the interaction with the computer systems

The term human factor is used by professionals of various fields meant for understanding the behavior of human beings at work. The human being, while developing a cooperative activity with a computer system, is subject to cause an undesirable situation in his/her task. This paper starts from the principle that human errors may be considered as a cause or factor contributing to a series of accidents and incidents in many diversified fields in which human beings interact with automated systems. We propose a simulator of performance in error with potentiality to assist the Human Computer Interaction (HCI) project manager in the construction of the critical systems. © 2011 Springer-Verlag.

Identificação, priorização e análise dos fatores críticos de sucesso na implantação da fábrica digital em uma empresa

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

CRITICAL APPLICATIONS OF SW 846 US EPA METHODS TO EVALUATION OF MARINE SAMPLES QUALITY

Technical evaluation of analytical data is of extreme relevance considering it can be used for comparisons with environmental quality standards and decision-making as related to the management of disposal of dredged sediments and the evaluation of salt and brackish water quality in accordance with CONAMA 357/05 Resolution. It is, therefore, essential that the project manager discusses the environmental agency`s technical requirements with the laboratory contracted for the follow-up of the analysis underway and even with a view to possible re-analysis when anomalous data are identified. The main technical requirements are: (1) method quantitation limits (QLs) should fall below environmental standards; (2) analyses should be carried out in laboratories whose analytical scope is accredited by the National Institute of Metrology (INMETRO) or qualified or accepted by a licensing agency; (3) chain of custody should be provided in order to ensure sample traceability; (4) control charts should be provided to prove method performance; (5) certified reference material analysis or, if that is not available, matrix spike analysis, should be undertaken and (6) chromatograms should be included in the analytical report. Within this context and with a view to helping environmental managers in analytical report evaluation, this work has as objectives the discussion of the limitations of the application of SW 846 US EPA methods to marine samples, the consequences of having data based on method detection limits (MDL) and not sample quantitation limits (SQL), and present possible modifications of the principal method applied by laboratories in order to comply with environmental quality standards.

O gerente de projetos de TI em organizações com níveis de maturidade diferenciados

A literatura sobre gestão de projetos mostra, de forma recorrente, a importância da figura do gerente no desempenho dos projetos. O presente artigo apresenta os resultados de um levantamento (survey) do papel do gerente de projetos de TI como elemento condicionante do desempenho desses projetos. Os resultados encontrados mostram que a relação do gerente de projetos com o desempenho dos projetos é alterada pelo nível de maturidade da organização executante em gestão de projetos. Nas organizações com menor maturidade existe uma relação muito mais forte do perfil do gerente com o desempenho dos projetos.Isso sugere que as organizações que conseguem estimular sua maturidade em gestão de projetos criam condições para que o desempenho de seus projetos fique menos dependente da ação individual dos gerentes.

Apache Struts 2 per la realizzazione di moduli ERP: costi e prospettive

Studio di fattibilità per la realizzazione di un modulo ERP con l'utilizzo di Apache Struts 2.

XCSurf: Riprogettazione dell'Interfaccia Utente

Il Progetto XCModel, che da dieci anni si sviluppa e si perfeziona col contributo di varie persone, consente la progettazione di scene 3D e la resa fotorealistica. Esso si appoggia sulle funzionalita' grafiche di X-Window in Linux: si tratta di un ambiente in costante evoluzione, dovuta sia alle continue innovazioni hardware che ai cambiamenti degli standard. XCModel e' composto da vari pacchetti, ognuno dei quali specializzato nel trattare un particolare aspetto della modellazione o della resa (curve, superfici, textures, luci, ...) e che si presentano come applicazioni dotate di una sofisticata interfaccia grafica. Tutte attingono alle funzioni della Libreria XTools, che fornisce numerose primitive grafiche facenti uso delle potenzialita' di X-Window. I recenti cambiamenti nelle specifiche di X-Org, ed in particolare la de- standardizzazione del backing-store, ha obbligato il team di XCModel ad una consistente riprogettazione di XTools e di tutti i pacchetti che su di esso s'appoggiano. S'e' colta l'occasione per un massiccio debugging e per modificare i pacchetti in base alle impressioni emerse nel corso degli anni da parte degli utilizzatori, primi tra tutti gli studenti del corso di Grafica tenuto dal Prof. Giulio Casciola, project-manager di XCModel: questa e' un'ulteriore testimonianza del continuo adattamento e dell'aggiornabilita' del Progetto! Nella fattispecie, ci si occupera' delle modifiche effettuate in particolare al pacchetto XCSurf, finalizzato alla creazione ed alla modifica di curve e superfici 3D da utilizzarsi successivamente per la creazione delle scene: tale pacchetto e' di fatto risultato il pie' avulso dalle specifiche di XTools, il che ha costretto ad un massiccio intervento al codice del programma, ma d'altro canto ha consentito una standardizzazione del pacchetto in linea con gli altri, in particolare ridisegnandone l'interfaccia. Nel primo capitolo si effettuera' una veloce panoramica dell'ambiente XCModel e delle problematiche emerse dai cambiamenti degli standard di X-Window. Il secondo capitolo affrontera' un'ampia analisi dell'hardware, del software e dei paradigmi che caratterizzano la grafica interattiva, e gli ambienti necessari per interagire con essa ed esaminando i vari obiettivi raggiungibili. Infine, il terzo capitolo analizzera' nel dettaglio le modifiche effettuate ai pacchetti di XCModel ed in particolare ad XCSurf per l'adattamento ai nuovi standard, nel rispetto delle politiche e delle linee guida dettate dalla grafica interattiva.

Analisi e confronto di sistemi informatici per la programmazione operativa dei lavori: il caso del "People Mover" di Bologna

l’analiticità del metodo adottato ha permesso di ottenere una precisa e puntuale conoscenza del processo costruttivo, ottimo esempio per poter analizzare e confrontare i due programmi, Ms-Project 2007 e Primavera Project Planner P6.0, oggetto della presente trattazione; per comprendere quale software aiuta il Project Manager a gestire le complessità di un progetto per soddisfare i bisogni dei clienti, ad avere un controllo più stretto sulle strutture di progetto e sui suoi requisiti di rendicontazione, nonché la comprensione di tutto ciò che può ostacolare il corretto avanzamento del programma. Quale programma aiuta le aziende a pianificare e gestire sia i singoli progetti sia il programma complessivo, a implementare e monitorare i livelli di performance necessari e valutare agevolmente l’impatto delle modifiche di programma sui piani di lavoro, sui budget, sull’utilizzazione delle risorse. Un’efficace visione d’insieme dell’intero programma, combinata con la continua verifica delle metriche di produttività, consente ai program manager di mitigare proattivamente i rischi e ottenere come risultato il puntuale rispetto dei tempi e del budget.

Traduttori specializzati e business center nel processo di internazionalizzazione d'impresa: Studio esplorativo e prospettive future

This exploratory study aims at investigating the professional opportunities available to a specialised translator within the process of international business development. Firstly, the analysis focuses on a review of the theoretical principles affirming the need of a fine-tuned language strategy, especially in the process of internationalization, managed by professionals with translation, language and cultural skills. Against this background, the focus is on the role played by a specialised translator within this process. With the aim of exploring the translator’s role within this process, the analysis focuses on business centers in Italy, which bring together demand and supply of language services and services for company internationalisation. According to the results that shows the opportunities available to a specialised translator with extra skills, the analysis focuses on the placement of this professional within the process. A specialised translator can be a language and cultural consultant for the internationalised company, as well as a Project Manager working for its international development. The conclusions describe the role which a specialised translator with economic or international marketing skills might play within this framework, and pave the way for future developments of this analysis.

Il crowdsourcing per la localizzazione: Il caso di una app open source per dispositivi android

Questo elaborato si propone di analizzare le pratiche della localizzazione nel caso particolare del software destinato ai dispositivi mobili. Le innovazioni tecnologiche hanno portato grandi novità nell’ambiente della localizzazione, sia per quanto riguarda l’approccio, sia per le tecnologie e le tecniche utilizzate. In questa tesi di Laurea saranno anche approfonditi gli aspetti di un nuovo approccio alla traduzione in costante espansione, i fenomeni di traduzione collaborativa e traduzione in crowdsourcing. Nel capitolo 1 viene trattato il fenomeno della localizzazione, partendo dalle sue origini e ripercorrendo la sua storia per cercare di darne una definizione condivisa e delinearne le caratteristiche fondamentali, analizzando i vari fenomeni coinvolti nel processo. Il capitolo 2 affronta il tema della traduzione collaborativa e del crescente numero di community online di traduzione in crowdsourcing, un fenomeno recente che desta curiosità, ma anche preoccupazione all’interno degli ambienti della traduzione, in quanto molti sono i dubbi che pervadono i traduttori professionisti circa il ruolo che verrebbero a ricoprire in questo nuovo mercato linguistico. Nel capitolo 3 sono descritti i vari passaggi che un localizzatore deve compiere nel momento in cui affronta un progetto di localizzazione di una app per il sistema operativo Android, partendo dalla ricerca della stessa fino alla pubblicazione della versione localizzata sullo store o sui diversi repository online. Nel capitolo 4, infine, viene analizzato più approfonditamente Crowdin, uno dei sistemi di traduzione assistita collaborativi online, applicandolo nella pratica alla traduzione di una app per dispositivi mobili dotati di sistema operativo Android. Ne verranno descritti i diversi approcci, a seconda che l’utente sia un project manager oppure un traduttore freelance. Per concludere saranno trattati gli aspetti salienti della traduzione pratica di una app per Android.

Optimal Scheduling of Work-Content-Constrained Projects

The execution of a project requires resources that are generally scarce. Classical approaches to resource allocation assume that the usage of these resources by an individual project activity is constant during the execution of that activity; in practice, however, the project manager may vary resource usage over time within prescribed bounds. This variation gives rise to the project scheduling problem which consists in allocating the scarce resources to the project activities over time such that the project duration is minimized, the total number of resource units allocated equals the prescribed work content of each activity, and various work-content-related constraints are met. We formulate this problem for the first time as a mixed-integer linear program. Our computational results for a standard test set from the literature indicate that this model outperforms the state-of-the-art solution methods for this problem.

Modelo Híbrido para la Ayuda al Capitán

En esta Tesis se plantea una nueva forma de entender la evacuación apoyándonos en tecnologías existentes y accesibles que nos permitirán ver este proceso como un ente dinámico. Se trata de una metodología que implica no solo el uso de herramientas de análisis que permitan la definición de planes de evacuación en tiempo real, sino que también se apunta hacia la creación de una infraestructura física que permita alimentar con información actualizada al sistema de forma que, según la situación y la evolución de la emergencia, sea posible realizar planes alternativos que se adapten a las nuevas circunstancias. En base a esto, el sistema asimilará toda esa información y aportará soluciones que faciliten la toma de decisiones durante toda la evolución del incidente. Las aportaciones originales de esta Tesis son múltiples y muy variadas, pudiéndolas resumir en los siguientes puntos: 1. Estudio completo del estado del arte: a. Detección y análisis de diferentes proyectos a nivel internacional que de forma parcial tratan algunos aspectos desarrollados en la Tesis. b. Completo estudio a nivel mundial del software desarrollado total o parcialmente para la simulación del comportamiento humano y análisis de procesos de evacuación. Se ha generado una base de datos que cataloga de forma exhaustiva estas aplicaciones, permitiendo realizar un completo análisis y posibilitando la evolución futura de los contenidos de la misma. En la tesis se han analizado casi un centenar de desarrollos, pero el objetivo es seguir completando esta base de datos debido a la gran utilidad y a las importantes posibilidades que ofrece. 2. Desarrollo de un importante capítulo que trata sobre la posibilidad de utilizar entornos virtuales como alternativa intermedia al uso de simuladores y simulacros. En esta sección se divide en dos bloques: a. Ensayos en entornos reales y virtuales. b. Ensayos en entornos virtuales (pruebas realizadas con varios entornos virtuales). 3. Desarrollo de e-Flow net design: paquete de herramientas desarrolladas sobre Rhinoceros para el diseño de la red de evacuación basada en los elementos definidos en la tesis: Nodes, paths, Relations y Areas. 4. Desarrollo de e-Flow Simulator: Conjunto de herramientas que transforman Rhinoceros en un simulador 3D de comportamiento humano. Este simulador, de desarrollo propio, incorpora un novedoso algoritmo de comportamiento a nivel de individuo que incluye aspectos que no se han encontrado en otros simuladores. Esta herramienta permite realizar simulaciones programadas de grupos de individuos cuyo comportamiento se basa en el análisis del entorno y en la presencia de referencias dinámicas. Incluye otras importantes novedades como por ejemplo: herramientas para análisis de la señalización, elementos de señalización dinámica, incorporación sencilla de obstáculos, etc. También se ha creado una herramienta que posibilita la implementación del movimiento del propio escenario simulando la oscilación del mismo, con objeto de reflejar la influencia del movimiento del buque en el desplazamiento de los individuos. 5. En una fase avanzada del desarrollo, se incorporó la posibilidad de generar un vídeo de toda la simulación, momento a partir del cual, se han documentado todas las pruebas (y se continúan documentando) en una base de datos que recoge todas las características de las simulaciones, los problemas detectados, etc. Estas pruebas constituyen, en el momento en que se ha cerrado la redacción de la Tesis, un total de 81 GB de datos. Generación y análisis de rutas en base a la red de evacuación creada con e-Flow Net design y las simulaciones realizadas con e-Flow Net simulator. a. Análisis para la optimización de la configuración de la red en base a los nodos por área existentes. b. Definición de procesos previos al cálculo de rutas posibles. c. Cálculo de rutas: i. Análisis de los diferentes algoritmos que existen en la actualidad para la optimización de rutas. ii. Desarrollo de una nueva familia de algoritmos que he denominado “Minimum Decision Algorithm (MDA)”, siendo los algoritmos que componen esta familia: 1. MDA básico. 2. MDA mínimo. 3. MDA de no interferencia espacial. 4. MDA de expansión. 5. MDA de expansión ordenada para un único origen. 6. MDA de expansión ordenada. iii. Todos estos algoritmos se han implementado en la aplicación e-Flow creada en la Tesis para el análisis de rutas y que constituye el núcleo del Sistema de Ayuda al Capitán. d. Determinación de las alternativas para el plan de evacuación. Tras la definición de las rutas posibles, se describen diferentes procesos existentes de análisis por ponderación en base a criterios, para pasar finalmente a definir el método de desarrollo propio propuesto en esta Tesis y cuyo objetivo es responder en base a la población de rutas posibles obtenidas mediante los algoritmos MDA, qué combinación de rutas constituyen el Plan o Planes más adecuados para cada situación. La metodología creada para la selección de combinaciones de rutas que determinan un Plan completo, se basa en cuatro criterios básicos que tras su aplicación ofrecen las mejores alternativas. En esta fase también se incluye un complejo análisis de evolución temporal que incorpora novedosas definiciones y formulaciones. e. Derivado de la definición de la metodología creada en esta Tesis para la realización de los análisis de evolución temporal, se ha podido definir un nuevo teorema matemático que se ha bautizado como “Familia de cuadriláteros de área constante”. 7. Especificación de la infraestructura física del Sistema de Ayuda al Capitán: parte fundamental de sistema es la infraestructura física sobre la que se sustentaría. Esta infraestructura estaría compuesta por sensores, actuadores, aplicaciones para dispositivos móviles, etc. En este capítulo se analizan los diferentes elementos que la constituirían y las tecnologías implicadas. 8. Especificación de la infraestructura de servicios. 9. Creación del Blog Virtual Environments (http://epcinnova-virtualenvironments.blogspot.com.es/) en el que se han publicado todas las pruebas realizadas en el capítulo que analiza los entornos virtuales como alternativa a los simuladores y a los ensayos en laboratorio o los simulacros, incluyendo en muchos casos la posibilidad de que el visitante del blog pueda realizar la simulación en el entorno virtual. Este blog también incluye otras secciones que se han trabajado durante la Tesis: • Recopilación de diferentes entornos virtuales existentes. • Diagrama que recopila información sobre accidentes tanto en el ámbito marítimo como en el terrestre (en desarrollo). • Esquema propuesto para el acopio de información obtenida a partir de un simulacro. 10. Esta Tesis es la base para el proyecto e-Flow (nombre de una de las aplicaciones que desarrolladas en esta obra), un proyecto en el que el autor de esta Tesis ha trabajado como Project Manager. En el proyecto participa un consorcio de empresas y la UPM, y tiene como objetivo trasladar a la realidad gran parte de los planteamientos e ideas presentadas en esta Tesis. Este proyecto incluye el desarrollo de la infraestructura física y de servicios que permitirán, entre otras cosas, implementar en infraestructuras complejas una plataforma que posibilita la evacuación dinámica y un control ubicuo de los sistemas de monitorización y actuación implementados. En estos momentos se está finalizando el proyecto, cuyo objetivo final es la implementación de un piloto en un Hospital. También destacamos los siguientes avances a nivel de difusión científico-tecnológico: • Ponencia en el “52 congreso de la Ingeniería Naval en España” presentando un artículo “e-Flow- Sistema integral inteligente de soporte a la evacuación”. En este artículo se trata tanto el proyecto e-Flow del que soy Project Manager, como esta Tesis Doctoral, al ser temas estrechamente vinculados. En 2014 se publicó en dos números de la Revista Ingeniería Naval el artículo presentado a estas jornadas. • Co-autor en el artículo “E-Flow: A communication system for user notification in dynamic evacuation scenarios” presentado en el 7th International Conference on Ubicuous Computing & Ambient Intelligence (UCAMI) celebrado en Costa Rica. Por último, una de las aportaciones más interesantes, es la definición de un gran número de líneas de investigación futuras en base a todos los avances realizados en esta Tesis. ABSTRACT With this Thesis a new approach for understanding evacuation process is considered, taking advantage of the existing and open technologies that will allow this process to be interpreted as a dynamic entity. The methodology involves not only tools that allows on.-time evacuation plans, but also creates a physical insfrastructure that makes possible to feed the system with information on real time so, considering in each moment the real situation as well as the specific emergency development it will be feasible to generate alternative plans that responds to the current emergency situation. In this respect, the system will store all this information and will feedback with solutions that will help the decision making along the evacuation process. The innovative and singular contributions of this Thesis are numerous and rich, summarised as follows: 1.- Complete state-of-art study: a. Detection and analysis of different projects on an international level that, although partially, deal with some aspects developed in this Thesis. b. Thorough study at a international level of the developed software - total or partially done - for the simulation of the human behaviour and evacuation processes analysis. A database has been generated that classifies in detail these applications allowing to perform a full analysis and leading to future evolution of its contents. Within the Thesis work, almost a hundred of developments have been analysed but the purpose is to keep up updating this database due to the broad applications and possibilities that it involves. 2. Development of an important chapter that studies the possibility of using virtual scenarios as mid-term alternative for the use of simulations. This section is divided in two blocks: a. Trials in virtual and real scenarios b. Trials in virutal scenarios (trials performed with several ones). 3. E-Flow net design development: Set of tools developed under Rhinoceros for the evacuation net design based on the elements defined in the Thesis: Nodes, Paths, Relations, Areas 4. E-Flow simulator development: Set of tools that uses Rhinoceros as a 3D simulator of human behaviour. This simulator, of my own design, includes a new and original algorithm of human behaviour that involves aspects that are not found in other simulators. This tool allows to perform groups programmed simulations which behaviour is based on their enviroment analysis and presence of dynamic references. It includes other important innovations as for example: tools for signals analysis, dynamic signal elements, easy obstacle adding etc... More over, a tool that allows the own scenario movement implementation has been created by simulating the own oscillation movement, with the purpose of playing the vessel movement's influences in the individuals' displacements. 5. In an advanced stage of the development, the possibility of generating a video recording of all the simulation was also integrated, then from that moment all tests have been filed (and keep on doing so) in a database that collects all simulation characteristics, failures detected, etc. These stored tests amounts to a total of 81 GB at the moment of finishing the Thesis work. Generation and analysis of paths regarding the evacuation net created with E-Flow design and the simulations performed with E-Flow net Simulator. a. Analysis for the optimisation of the network configuration based in the existing nodes per area. b. Definition of the processes previous to the calculation of the feasible paths c. Paths calculation: i. Analysis of the different algorithms on existance nowadays for the routes optimisation. ii. Development of a new family of algorithms that I have called “Minimum Decision Algorithm (MDA)”, being composed of: 1. MDA basic 2. MDA minimum 3. MDA of not spacial interference 4. MDA of expansion (es de extenderse) o enlargement ( es de crecimiento) 5. MDA of organised expansion for a single origin (of organised enlargement for a single origin) 6. MDA of organised expansion (of organised enlargement) iii. All these algorithms have been implemented in the E-Flow application created in the Thesis dfor the routes analysis and it is the core of the Captain's support system. d. Determination of the alternatives for the evacuation plan. After defining all possible paths, different processes of analysis existing for weighing-based criteria are described, thus to end defining the own development method proposed in this Thesis and that aims to respond in an agreggation of possible routes basis obtained by means of the MDA algorithms what is the routes' combination more suitable for the Plan or Plans in every situation. The methodology created fot the selection of the combinations of routes that determine a complete Plan is baesd in four basic criteria that after applying, offer the best alternatives. In this stage a complex analysis of the progress along time is also included, that adds original and innovative defintions and formulations. e. Originated from the methodology created in this Thesis for the perfoming of the analysy of the progress along time, a new mathematic theorem has been defined, that has been called as "Family of quadrilateral of constant area". 7. Specification of the physiscal infrastructure of the Captain's help system: essential part is this physical infrastructure that will support it. This system will be made of sensors, actuators, apps for mobile devices etc... Within this chapter the different elements and technologies that make up this infrastructure will be studied. 8. Specification for the services infrastructure. 9. Start up of the Blog. " Virtual Environments (http://epcinnova-virtualenvironments.blogspot.com.es/)" in which all tests performed have been published in terms of analysis of the virtual enviroments as alternative to the simulators as well as to the laboratory experiments or simulations, including in most of the cases the possibility that the visitor can perform the simulation within the virtual enviroment. This blog also includes other sections that have been worked along and within this Thesis: - Collection of different virtual scenarios existent. - Schema that gathers information concerning accidents for maritime and terrestrial areas (under development) - Schema proposed for the collecting of information obtained from a simulation. 10. This Thesis is the basis of the E-Flow project (name of one of the applications developed in this work), a project in which the Thesis' author has worked in as Project Manager. In the project takes part a consortium of firms as well as the UPM and the aim is to bring to real life most part of the approaches and ideas contained in this Thesis. This project includes the development of the physical infrastructure as well as the services that will allow, among others, implement in complex infrastrucutres a platform that will make possible a dynamic evacuation and a continuous control of the monitoring and acting systems implemented. At the moment the project is getting to an end which goal is the implementation of a pilot project in a Hospital. We also would like to highlight the following advances concerning the scientific-technology divulgation: • Talk in the " 52th Congress of the Naval Engineering in Spain" with the article "E-Flow . Intelligent system integrated for supporting evacuation". This paper is about project E-Flow which I am Project Manager of, as well as this Thesis for the Doctorate, being both closely related. Two papers published In 2014 in the Naval Engineering Magazine. • Co-author in the article “E-Flow: A communication system for user notification in dynamic evacuation scenarios” [17] introduced in the 7th International Conference on Ubicuous Computing & Ambient Intelligence (UCAMI) held in Costa Rica. Last, but not least, one of the more interesting contributions is the defintion of several lines of research in the future, based on the advances made in this Thesis.

The usefulness of Usability and User Experience evaluation methods on an e-Learning platform development from a developer's perspective: A case study

The development of a web platform is a complex and interdisciplinary task, where people with different roles such as project manager, designer or developer participate. Different usability and User Experience evaluation methods can be used in each stage of the development life cycle, but not all of them have the same influence in the software development and in the final product or system. This article presents the study of the impact of these methods applied in the context of an e-Learning platform development. The results show that the impact has been strong from a developer's perspective. Developer team members considered that usability and User Experience evaluation allowed them mainly to identify design mistakes, improve the platform's usability and understand the end users and their needs in a better way. Interviews with potential users, clickmaps and scrollmaps were rated as the most useful methods. Finally, these methods were considered unanimously very useful in the context of the entire software development, only comparable to SCRUM meetings and overcoming the rest of involved factors.

GPS-PYMEs: Marco de Gestión de Proyectos para el desarrollo Seguro en PYMEs

En la actualidad no se concibe una empresa, por pequeña que esta sea, sin algún tipo de servicio TI. Se presenta para cada empresa el reto de emprender proyectos para desarrollar o contratar servicios de TI que soporten los diferentes procesos de negocio de la empresa. Por otro lado, a menos que los servicios de TI estén aislados de toda red, lo cual es prácticamente imposible en la actualidad, no existe un servicio o un proyecto que lo desarrolle garantizando el 100% de seguridad. Así la empresa maneja una dualidad entre desarrollar productos/servicios de TI seguros y el mantenimiento constante de sus servicios TI en estado seguro. La gestión de los proyectos para el desarrollo de los servicios de TI se aborda, en la mayoría de las empresas, aplicando distintas prácticas, utilizadas en otros proyectos y recomendadas, a tal efecto, por marcos y estándares con mayor reconocimiento. Por lo general, estos marcos incluyen, entre sus procesos, la gestión de los riesgos orientada al cumplimiento de plazos, de costes y, a veces, de la funcionalidad del producto o servicio. Sin embargo, en estas prácticas se obvian los aspectos de seguridad (confidencialidad, integridad y disponibilidad) del producto/servicio, necesarios durante el desarrollo del proyecto. Además, una vez entregado el servicio, a nivel operativo, cuando surge algún fallo relativo a estos aspectos de seguridad, se aplican soluciones ad-hoc. Esto provoca grandes pérdidas y, en ocasiones, pone en peligro la continuidad de la propia empresa. Este problema, se va acrecentando cada día más, en cualquier tipo de empresa y, son las PYMEs, por su la falta de conocimiento del problema en sí y la escasez de recursos metodológicos y técnicos, las empresas más vulnerables. Por todo lo anterior, esta tesis doctoral tiene un doble objetivo. En primer lugar, demostrar la necesidad de contar con un marco de trabajo que, integrado con otros posibles marcos y estándares, sea sencillo de aplicar en distintos tipos y envergaduras de proyectos, y que guíe a las PYMEs en la gestión de proyectos para el desarrollo seguro y posterior mantenimiento de la seguridad de sus servicios de TI. En segundo lugar, cubrir esta necesidad desarrollando un marco de trabajo que ofrezca un modelo de proceso genérico aplicable sobre distintos patrones de proyecto y una librería de activos de seguridad que sirva a las PYMEs de guía durante el proceso de gestión del proyecto para el desarrollo seguro. El modelo de proceso del marco propuesto describe actividades en los tres niveles organizativos de la empresa (estratégico, táctico y operativo). Está basado en el ciclo de mejora continua (PDCA) y en la filosofía Seguridad por Diseño, propuesta por Siemens. Se detallan las prácticas específicas de cada actividad, las entradas, salidas, acciones, roles, KPIs y técnicas aplicables para cada actividad. Estas prácticas específicas pueden aplicarse o no, a criterio del jefe de proyecto y de acuerdo al estado de la empresa y proyecto que se quiera desarrollar, estableciendo así distintos patrones de proceso. Para la validación del marco se han elegido dos PYMEs. La primera del sector servicios y la segunda del sector TIC. El modelo de proceso ha sido aplicado sobre un mismo patrón de proyecto que responde a necesidades comunes a ambas empresas. El patrón de proceso ha sido valorado en los proyectos elegidos en ambas empresas, antes y después de su aplicación. Los resultados del estudio, después de su aplicación en ambas empresas, han permitido la validación del patrón de proceso, en la mejora de la gestión de proyecto para el desarrollo seguro de TI en las PYMEs. ABSTRACT Today a company without any IT service is not conceived, even if it is small either. It presents the challenge for each company to undertake projects to develop or contract IT services that support the different business processes of the company. On the other hand, unless IT services are isolated from whole network, which is virtually impossible at present, there is no service or project, which develops guaranteeing 100% security. So the company handles a duality, develop products / insurance IT services and constant maintenance of their IT services in a safe state. The project management for the development of IT services is addressed, in most companies, using different practices used in other projects and recommended for this purpose by frameworks and standards with greater recognition. Generally, these frameworks include, among its processes, risk management aimed at meeting deadlines, costs and, sometimes, the functionality of the product or service. However, safety issues such as confidentiality, integrity and availability of the product / service, necessary for the project, they are ignored in these practices. Moreover, once the service delivered at the operational level, when a fault on these safety issues arise, ad-hoc solutions are applied. This causes great losses and sometimes threatens the continuity of the company. This problem is adding more every day, in any kind of business and SMEs are, by their lack of knowledge of the problem itself and the lack of methodological and technical resources, the most vulnerable companies. For all these reasons, this thesis has two objectives. Firstly demonstrate the need for a framework that integrated with other possible frameworks and standards, it is simple to apply in different types and wingspans of projects, and to guide SMEs in the management of development projects safely, and subsequent maintenance of the security of their IT services. Secondly meet this need by developing a framework that provides a generic process model applicable to project different patterns and a library of security assets, which serve to guide SMEs in the process of project management for development safe. The process model describes the proposed activities under the three organizational levels of the company (strategic, tactical and operational). It is based on the continuous improvement cycle (PDCA) and Security Design philosophy proposed by Siemens. The specific practices, inputs, outputs, actions, roles, KPIs and techniques applicable to each activity are detailed. These specific practices can be applied or not, at the discretion of the project manager and according to the state of the company and project that the company wants to develop, establishing different patterns of process. Two SMEs have been chosen to validate the frame work. The first of the services sector and the second in the ICT sector. The process model has been applied on the same pattern project that responds to needs common to both companies. The process pattern has been valued at the selected projects in both companies before and after application. The results of the study, after application in both companies have enabled pattern validation process, improving project management for the safe development of IT in SMEs.

Hunger and Satiety Mechanisms and Their Potential Exploitation in the Regulation of Food Intake

Acknowledgments Tehmina Amin is the Project Manager and Julian Mercer is Project Coordinator for Full4Health. Both are funded by the Full4Health project (grant agreement no. 266408) under the EU Seventh Framework Programme (FP7/2007–2013). Julian Mercer is funded by the Scottish Government, Rural and Environment Science and Analytical Services Division, Food, Land and People programme. He is also a partner in FP7 projects: NeuroFAST (grant agreement no. 245099) and SATIN (grant agreement no. 289800).