Consumer behavior and profile in cross border tourism destinations

Tourism is a phenomenon that moves millions of people around the world, taking as a major driver of the global economy. Such relevance is reflected in the proliferation of studies in the overall area known as tourism, under various perspectives and backgrounds. In the light of such multitude of insights our study aims at gaining a deeper understanding of customer profiling and behavior in cross-border tourism destinations. Previous studies conducted in such contexts suggest that cross-border regions (CBRs) are an attractive and desirable idea, yet requiring further theoretical and empirical research. The new configuration of many CBRs calls for a debate on issues concerning its development, raising up important dimensions, such as, organization and planning of common tourism destinations. There is still a gap in the understanding of destination management in CBRs and the customer profile and motivations. Overall this research aims at attaining a deeper understanding of the profile and behavior of consumers in tourism settings, addressing the predisposition for the destination. The study addresses the following research question: “What factors influence customer behavior and attitudes in a CBRs tourism destination?” To address our question we will take an interdisciplinary perspective bringing together inputs from marketing, tourism and local economics. When addressing consumer behavior in tourism previous studies considered the following constructs: involvement, place attachment, satisfaction and destination loyalty. In order to establish the causal relationships in our theoretical model, we intend to develop a predominant quantitative design, yet we plan to conduct exploratory interviews. In the analysis and discussion of results, we intend to use Structural Equation Modeling. It will further allow understanding how the constructs in the research model relate to each other in the specified context. Results are also expected to have managerial implications. Consequently our results may assist decision makers in developing their local policies.

IDENTIFYING ETHICAL DILEMMAS OF PORTUGUESE CHARTERED ACCOUNTANTS

The way professionals deal with ethical dilemmas and the decisions they make may be guided by a personal and individual ideology, but it is also strongly influenced by their professional group and society. This paper focuses in real situations as they are experienced by individuals in their day-to-day professional life. The data were collected using opened-end interviews. Respondents were asked to identify the ethical dilemmas they had been faced with during their professional life. Qualitative analysis shows that main dilemmas are about how to deal with “informal economy”, “false invoices” and “tax evasion”. This study aims to contribute to the discussion of ethical issues faced by Portuguese Chartered Account (TOC), thus promoting a large debate about the way the TOC can help to create a better society and consequently legitimating their existence as a professional organization of public interest. More than ever, understanding professionals’ behavior in their real context is essential for to build a culture conducive to the ethical development of society, and to ensure, at the same time, the desirable business sustainability. This study gives a broaden description of ethics dilemmas faced by chartered accounts and shows some inefficiency in the ethical control system made by professional bodies.

Aspectos psicossociais associados à percepção da dor pós-operatória em indivíduos submetidos a cirurgia coronária

Objectivo: Identificar os factores psicossociais que influenciam a percepção da dor pós-operatória em doentes submetidos a cirurgia de revascularização do miocárdio (CRM). Material e Métodos: Estudo exploratório correlacional de 91 doentes (71 homens e 20 mulheres) submetidos a CRM (pontagem aortocoronária) por esternotomia). A idade média era de 63,8 ± 9,6 anos (entre 39 e 84). Foram utilizados os seguintes instrumentos: Escala Analógica Visual às 24, 48 e 96 horas do pós-operatório; Questionário de Caracterização Demográfica; Mental Health Inventory de 5 itens; Percepção de Saúde Geral (SF-36); Escala de Expectativas de Dor; Escala de Percepção de Apoio; Escala de Expectativas de Auto-eficácia; Satisfação com o tratamento, médicos e enfermeiros (American Pain Society Questionnaire) aplicados às 96 horas após a cirurgia. Resultados: Os doentes que apresentaram expectativas elevadas de dor, percepcionaram maior apoio, apresentaram níveis elevados de auto-eficácia para lidar com a dor ou, se pertenciam ao sexo masculino, sentiram menos dor. De igual modo, os doentes que apresentaram melhor saúde mental, percepcionaram a sua saúde como boa e os doentes que expressaram maior satisfação com o tratamento sentiram menos dor. A dor não foi influenciada pela idade, grau de escolaridade ou pela satisfação com a conduta de médicos e enfermeiros. Conclusão: Após as primeiras 48 horas do pós-operatório, a experiência de dor é influenciada por factores psicossociais, em oarticular pela expectativa de dor, expectativa de auto-eficácia, apoio percebido, percepção da saúde geral, percepção de saúde mental e satisfação com o tratamento para a dor. Perante os resultados, evidencia-se a necessidade de conjugar conhecimentos no sentido de dar respostas mais alargadas e de carácter multidisciplinar no tratamento da dor pós-operatória em CRM devendo, a par de outros aspectos, focar-se na gestão das expectativas dos doentes. ABSTRACT - Objective: To identify the psychological factors that influence post-surgery pain perception in patients undergoing coronary artery bypass graft surgery (CABG). Methods: This was an exploratory correlational study of 91 patients (71 men and 20 women) who underwent CABG (aortocoronary anastomosis) by sternotomy. Mean age was 63.8 ± 9.6 years (between 39 and 84). The following instruments were used: visual analogical scales at 24, 48 and 96 hours of post-surgery; demographic characteristics survey; pain expectations scale; perceived support scale; self-efficacy scale, Mental Inventory (5 items); health perception scale; and satisfaction with treatment, doctors and nurses (American Pain Society questionnaire) at 96 hours after surgery. Results: Patients who had presented high expectations of pain, perceived more support, presented high levels of self-efficacy to deal with pain or were male, felt less pain. Furthermore, patients who presented better mental health, perceived their general health as being good, or expressed greater satisfaction with treatment, felt less pain. Pain was not influenced by age, level of education or satisfaction with doctors and nurses. Conclusion: After the first 48 hours following surgery, the pain experience is influenced by psychosocial factors, in particular by expectation of pain and of self-efficacy, perceived support, perception of general and mental health, and satisfaction with pain treatment. The results confirm the need to bring together different kinds of knowledge for a broad, multidisciplinary approach to postoperative CABG pain treatment, focusing, along with other aspects, on management of patients’ expectations.

Utilization of Interactive Internet in High Education

The present work reports on the practical cooperation between two Universities from Hungary and Portugal. Students from Portugal are remotely accessing an experimental facility, which is physically in Hungary. The cooperation among these Higher Education establishments allowed the development and testing of a Remote Laboratory at the BME. This paper reports on the characteristics and initial testing of the Thermocouples Rise Time Measurement System and provides information on development and students' feedback.

Epidemiology of malaria, schistosomiasis, geohelminths, anemia and malnutrition in the context of a demographic surveillance system in Northern Angola

Background: Malaria, schistosomiasis and geohelminth infection are linked to maternal and child morbidity and mortality in sub-Saharan Africa. Knowing the prevalence levels of these infections is vital to guide governments towards the implementation of successful and cost-effective disease control initiatives. Methodology/Principal Findings: A cross-sectional study of 1,237 preschool children (0–5 year olds), 1,142 school-aged children (6–15 year olds) and 960 women (.15 year olds) was conducted to understand the distribution of malnutrition, anemia, malaria, schistosomiasis (intestinal and urinary) and geohelminths in a north-western province of Angola. We used a recent demographic surveillance system (DSS) database to select and recruit suitable households. Malnutrition was common among children (23.3% under-weight, 9.9% wasting and 32.2% stunting), and anemia was found to be a severe public health problem (i.e., .40%). Malaria prevalence was highest among preschool children reaching 20.2%. Microhematuria prevalence levels reached 10.0% of preschool children, 16.6% of school-aged children and 21.7% of mothers. Geohelminth infections were common, affecting 22.3% of preschool children, 31.6% of school-aged children and 28.0% of mothers. Conclusions: Here we report prevalence levels of malaria, schistosomiasis and geohelminths; all endemic in this poorly described area where a DSS has been recently established. Furthermore we found evidence that the studied infections are associated with the observed levels of anemia and malnutrition, which can justify the implementation of integrated interventions for the control of these diseases and morbidities.

Estudo da qualidade organizacional da unidade de rastreio da retinopatia diabética do Alentejo central: projecto de intervenção comunitária em saúde

Mestrado em Intervenção Sócio-Organizacional na Saúde - Área de especialização: Políticas de Gestão e Administração dos Serviços de Saúde.

Efeitos de um programa de educação para a saúde no doente portador de DPOC

Objectivo: Verificar o efeito de um programa de educação para a saúde em doentes portadores de DPOC. Metodologia: Estudo experimental (ensaio clínico) com 18 doentes portadores de DPOC seleccionados aleatoriamente através da consulta de Medicina Geral e Familiar. Depois de informar os objectivos do estudo e os aspectos éticos, os participantes realizaram uma avaliação da função pulmonar, capacidade de tolerância ao exercício, qualidade de vida, actividades de vida diária (AVD), dispneia e ansiedade e depressão. Posteriormente os indivíduos do grupo controlo receberam um manual informativo e os incluídos no grupo experimental além de receber o manual foram submetidos a 6 sessões de educação. Após 8 semanas todos os doentes foram reavaliados. O nível de significância utilizado nos testes estatísticos foi α=0.05 (intervalo de confiança de 95%). Resultados: A análise da diferença dos ganhos entre os grupos revelou-se estatisticamente significativa nas variáveis qualidade de vida (p<0,001), AVD (p<0,001) e depressão (p<0,001). Na capacidade de tolerância ao exercício ambos os grupos melhoraram significativamente mas a diferença de ganhos não foi estatisticamente significativa (p=0,289), tal como na variável ansiedade (p=0,960). Conclusão: Este estudo parece demonstrar que o programa de educação foi eficaz nas variáveis qualidade de vida, AVD e depressão.

Prevalência e fatores associados ao sedentarismo em adolescentes de área urbana

OBJETIVO: Determinar a prevalência e fatores associados ao sedentarismo em adolescentes residentes em uma área urbana. MÉTODOS: Realizou-se estudo transversal em uma amostra representativa de 960 adolescentes com idades entre 15 e 18 anos, em 2002, em Pelotas, Estado do Rio Grande do Sul. Os dados foram coletados por meio de um questionário anônimo e auto-aplicado. Foi definindo como sedentário o adolescente que participava de atividades físicas por um tempo menor do que 20 minutos diários e uma freqüência menor do que três vezes por semana. Variáveis sociodemográficas e comportamentais foram avaliadas. Para as comparações entre proporções, utilizou-se o teste do qui-quadrado, e para a análise multivariada, a regressão de Poisson com ajuste robusto para as variâncias. Foi feito controle para efeito de delineamento. RESULTADOS: Foram entrevistados 960 adolescentes, dos quais 39% foram considerados sedentários. As meninas foram mais sedentárias do que os meninos, 2,45 (IC 95% 2,06-2,92). Os adolescentes das classes sociais mais baixas foram mais sedentários, 1,35 (IC 95% 1,06-1,72). Escolaridade inferior a quatro anos de estudo do adolescente 1,30 (IC 95% 1,01-1,68) e da mãe 1,75 (IC 95% 1,31-2,23) apresentaram maior risco para o sedentarismo. Após controle para possíveis fatores de confusão, mostrou-se também positiva a associação entre o sedentarismo e a presença de transtornos psiquiátricos menores e relação inversa, fator de proteção para os sexualmente ativos 0,84 (IC 95% 0,71-0,99). CONCLUSÕES: Ser do sexo feminino, pertencer à classe social baixa, ter uma baixa escolaridade e ser filho de mãe com baixa escolaridade são fatores associados ao sedentarismo.

MASDScheGATS: a prototype system for dynamic scheduling

A manufacturing system has a natural dynamic nature observed through several kinds of random occurrences and perturbations on working conditions and requirements over time. For this kind of environment it is important the ability to efficient and effectively adapt, on a continuous basis, existing schedules according to the referred disturbances, keeping performance levels. The application of Meta-Heuristics and Multi-Agent Systems to the resolution of this class of real world scheduling problems seems really promising. This paper presents a prototype for MASDScheGATS (Multi-Agent System for Distributed Manufacturing Scheduling with Genetic Algorithms and Tabu Search).

Novel method using a laser scanning cytometer for detection of Mycobacteria in clinical samples

In order to evaluate the capacity of laser scanning cytometry (LSC) to detect acid-fast bacilli directly on clinical samples, a comparison between Kinyoun-stained smears analyzed under light microscopy and propidium iodide-auramine-stained smears analyzed by LSC was performed. The results were compared with those for culture on BACTEC MGIT 960. LSC is a new, reliable methodology to detect Mycobacteria.

A New Approach to Monitoring Touristic and Cultural Routes: The Challenge of Development and Use of Indicators-Based Systems

The present paper results of an ongoing research project were it is expected to develop an information system to monitoring a cultural-touristic route. The route to monitor is the Romanesque Route of Tâmega. This Route is composed of 58 monuments located in the region of Tâmega in the North of Portugal. Due to the particular location of this region, that is between coastal zone, but not yet in the inland, it has a weak political influence, and it is reflected in the low levels of development at several levels, observed. The Romanesque Route was implemented in a part of this region in 1998, and enlarged to the all-region in 2010. In order to evaluate the socio-ecomonic impact of this route in the region a research project is being developed. The main goal of this paper is to open a discussion on the elements that must be taken into consideration to evaluate the economic and social impact of a touristic cultural route within a region and this one in particular.

Entrepreneurship Strategies in a Portuguese and in a Polish Region

In the present paper we will consider strategies of innovation, risk and proactivity as entre/ intrapreneurship strategies. This study was done in a Portuguese and in a Polish region. In Portugal the region was Vale do Sousa, located in the northern Portugal. The Polish region was Lublin Voivodeship and it is situated in the south-eastern part of the country. The study focused on Industrial and Construction sectors. In order to get a valid sample, a group of 251 firms were analysed in Portugal, and 215 in Poland. However, the minimum sample size in Poland should be 323. Since this is a work in progress, we are aiming for this number of questionnaires. Each strategy was analysed individually for both regions and the results pointed to a lack of culture of entrepreneurship in firms’ management. Only Proactivity presented a positive result in firms’ management. Polish firms tend to be more innovative and more risk takers, while in proactivity Portuguese ones present a slightly higher result. Combining the strategy results, it was possible to identify that 61.2% of Portuguese firms present a low level of entrepreneurship, while 60% of Polish firms present a moderate level. Considering intrapreneurship good levels, while Portugal account for 5.2% this figure is 19.1% in Poland.

When Corporate Governance crosses the firm borders: family firms in local productive systems

The family involvement in firms is observable is most economies around the world, although there are significant differences among these countries, not only regarding its predominance in these economies, but also in what refers to the levels of involvement of the family in business. This research aims at understanding the family-based firms’ management when compared to non family based, with particular regards to the forms of corporate governance. This analysis is based on case studies and on secondary data found in the literature to support the findings from the empirical research. The data was collected via face to face in-depth interviews with entrepreneurs from the furniture and the events organisation industries (where the family is predominantly present in the furniture but not on the events organisation industry) and with industry and regional business associations. The case studies used in this research allowed the comparison between the Portuguese firms when the family plays an important role in business and those in which the family is absent. It has been found that there are important differences in businesses in countries/industries/local productive systems in which the family is seen as a dominant institution in the society (where businesses are based on strong ties; there is a harmonious relationship between the family members; and the family is accepted locally and dominates the firm organization) and on situations in which the family plays a more marginal role in the society. In fact, the family brings special characteristics to the business, in terms of management, corporate governance, inter and intra firm relationships and succession. Our findings confirm other empirical studies’ results found in the literature. Thus, this article provides a discussion on the factors that play a role in the form of corporate governance structure in family firms highlighting the pros and cons of organising the firm around the family.

Prevalência e fatores associados ao sobrepeso e à obesidade em adolescentes

OBJETIVO: Determinar a prevalência e os fatores associados ao sobrepeso e à obesidade em adolescentes de zona urbana. MÉTODOS: Estudo transversal de base populacional, realizado no município de Pelotas, Rio Grande do Sul, de 2001 a 2002. Adolescentes entre 15 e 18 anos de idade foram medidos, pesados e responderam a questionário auto-aplicável. De 90 setores sorteados, foram visitados 86 domicílios em cada setor, totalizando 960 adolescentes. A prevalência de sobrepeso e obesidade foi definida a partir do índice de massa corporal, mediante a utilização dos pontos de corte, ajustados à idade e ao sexo. Realizou-se análise multivariada com regressão de Poisson, considerando um modelo hierárquico das variáveis associadas ao sobrepeso e à obesidade. RESULTADOS: A prevalência de sobrepeso e de obesidade foi 20,9% e 5%, respectivamente. A relação entre a obesidade e idade e escolaridade do adolescente foi inversa. Verificou-se associação de sobrepeso e obesidade com o relato de obesidade dos pais (p=0,03) e maturação sexual do adolescente (p=0,01). Os hábitos de fazer dieta e omitir refeições foram associados à obesidade, com riscos de 3,98 (IC 95%: 1,83-8,67) e 2,54 (IC 95%: 1,22-5,29), respectivamente. CONCLUSÕES: A prevalência de sobrepeso e obesidade na região são preocupantes a despeito do comportamento dos adolescentes para prevenir a obesidade. É necessária a implantação de campanhas mais eficazes, direcionadas a orientar melhor os adolescentes.

Determinação da tensão interfacial do sistema Água - Tolueno - Acetona

Mestrado em Engenharia Química. Ramo de Optimização Energética na Indústria Química