Il Sistema di Revenue Management strumento per lo sviluppo turistico sostenibile delle destinazioni

Businesses interact constantly with the environment, realizing several and heterogeneous exchanges. Organizations can be considered a system of different interests, frequently conflicting and the satisfaction of different stakeholders is a condition of success and survival. National and international literature attempts to explain the complex connection between companies and environment. In particular, the Stakeholder Theory considers crucial for businesses the identification of different stakeholders and their involvement in decision-making process. In this context, profit can not be considered the only purpose of companies existence and business aims become more numerous and different. The Stakeholder Theory is often utilized as framework for tourism studies, in particular in Sustainable Tourism Development research. In fact, authors consider sustainable the tourism development able to satisfy interests of different stakeholders, traditionally identified as local community and government, businesses, tourists and natural environment. Tourism businesses have to guarantee the optimal use of natural resources, the respect of socio-cultural tradition of local community and the creation of socio-economic benefits for all stakeholders in destinations. An obstacle to sustainable tourism development that characterizes a number of destinations worldwide is tourism demand seasonality. In fact, its negative impact on the environment, economy and communities may be highly significant. Pollution, difficulties in the use of public services, stress for residents, seasonal incomes, are all examples of the negative effects of seasonality. According to the World Tourism Organization (2004) the limitation of seasonality can favour the sustainability of tourism. Literature suggests private and public strategies to minimize the negative effects of tourism seasonality, as diversification of tourism products, identification of new market segments, launching events, application of public instruments like eco-taxes and use of differential pricing policies. Revenue Management is a managerial system based on differential pricing and able to affect price sensitive tourists. This research attempts to verify if Revenue Management, created to maximize profits in tourism companies, can also mitigate the seasonality of tourism demand, producing benefits for different stakeholders of destinations and contributing to Sustainable Tourism Development. In particular, the study attempts to answer the following research questions: 1) Can Revenue Management control the flow of tourist demand? 2) Can Revenue Management limit seasonality, producing benefits for different stakeholders of a destination? 3) Can Revenue Management favor the development of Sustainable Tourism? The literature review on Stakeholder Theory, Sustainable Tourism Development, tourism seasonality and Revenue Management forms the foundation of the research, based on a case study approach looking at a significant destination located in the Southern coast of Sardinia, Italy. A deductive methodology was applied and qualitative and quantitative methods were utilized. This study shows that Revenue Management has the potential to limit tourism seasonality, to mitigate negative impacts occurring from tourism activities, producing benefits for local community and to contribute to Sustainable Tourism Development.

Desarrollo de un sistema compuesto de aislamiento acústico de baja masa: aplicación experimental a una cabina modular

Tesis inédita presentada en la Universidad Europea de Madrid. Facultad de Arquitectura, Ingeniería y Diseño. Programa de Doctorado en Técnicas Avanzadas en Construcción

El sistema educativo español y la cuestión religiosa: una reflexión crítica a la luz de los principios constitucionales

De acuerdo a la normativa de TFEs el repositorio no puede dar acceso a este trabajo. Para consultarlo póngase en contacto con el tutor del trabajo. Puede acceder al resumen del mismo pinchando en el pdf adjunto

Relação entre Sistema Estomatognático e Postura Corporal

Trabalho apresentado à Universidade Fernando Pessoa como parte dos requisitos para obtenção do grau de Mestre em Medicina Dentária

Implementação de um sistema de rastreio do cancro do colo do útero com base na detecção do vírus HPV

Projeto de Pós-Graduação/Dissertação apresentado à Universidade Fernando Pessoa como parte dos requisitos para obtenção do grau de Mestre em Ciências Farmacêuticas

Sistema de instrumentação mecanizada reciprocante

Projeto de Pós-Graduação/Dissertação apresentado à Universidade Fernando Pessoa como parte dos requisitos para obtenção do grau de Mestre em Medicina Dentária

Representações das crianças sobre a Casa de Abrigo e Sistema de Justiça

Dissertação apresentada à Universidade Fernando Pessoa como parte dos requisitos para obtenção do grau de Mestre em Psicologia Jurídica

Qual a eficácia clínica do sistema CEREC com os seus diferentes materiais para reabilitação em prótese fixa e sobre implantes?

Projeto de Pós-Graduação/Dissertação apresentado à Universidade Fernando Pessoa como parte dos requisitos para obtenção do grau de Mestre em Medicina Dentária

Perceções de profissionais do Sistema de Justiça e População em geral quanto à implementação da Lei de Registo e Notificação de Ofensores Sexuais em Portugal

Dissertação apresentada à Universidade Fernando Pessoa como parte dos requisitos para obtenção do grau de mestre em Psicologia Jurídica

Continuación de la asesoría en rescate, desarrollo de nuevos productos con carácter utilitario. Plan para el mejoramiento del sistema de quema. Desarrollo y edición de la etiqueta empaque y sistema de embalaje.

60 hojas.

Diseño, asistencia técnica en sistema de broches y acabados en piezas de joyería.

[111] hojas : ilustraciones, fotografía.

Diseño, asistencia técnica en sistema de broches y acabados en piezas de joyería colombiana.

[286] hojas.

Diseño y asistencia técnica en sistema de broches y acabados en piezas de joyería, en las localidades de Marmato y Manizales.

[36] hojas : ilustraciones, fotografías.

Diseño, asistencia técnica en sistema de broches y acabados en piezas de joyería.

[50] hojas : ilustraciones.

Diseño de un sistema tecnológico que mejore la calidad del acabado.

39 hojas : ilustraciones.